Jib True Wireless Earbuds | User Guide | Skullcandy

TOTALLY WIRELESS ESSENTIAL.
Jib™ True Wireless Earbuds
00:26 Turning on Jib True
00:50 Pairing
02:00 Controls
02:37 Taking Calls
03:02 Charging
04:33 Solo and Stereo Mode
05:06 Reset Jib True
06:22 Skullcandy Support Page
SAY HELLO TO LIFE WITHOUT WIRES.
Jib True wireless is exactly that: Truly, completely, absolutely free from the hassle of wires. So go ahead: Start listening and living without anything holding you back.
USE THEM
WITHOUT WORRY.
We know. You’re worried about somehow losing one of those little earbuds. That’s why we back every pair of Skullcandy true wireless earbuds with our Fearless Use Promise: If you lose or break an earbud or case, we’ll replace it at a discount.
OH-SO-SIMPLE.
Maybe you’re the kind of person who likes to keep things simple. Well, friend, you’re the reason we made Jib True. They’re perfectly straightforward with just the features you need and nothing that you don’t.
EASY TO CONNECT.
Jib True earbuds automatically enter pairing mode the first time they power on. After that, they’ll quickly auto-pair with the last device you used.
EASY TO CONTROL.
Simple controls let you adjust volume, skip tracks, take calls and activate an assistant (like Google or Siri) without ever touching your phone.
SWEAT- AND WATER-RESISTANT.
Wondering if you can work out in Jib True? You bet. They’re test-rated against industry standards to shrug off sweat and water.
LISTEN LONGER WITH 22 HOURS OF BATTERY.
Yep, that’s right. Between those two little earbuds and the charging case, you have enough battery life for 22 hours of music, movies and podcasts. Better make a longer playlist.
DUAL MICS FOR CLEAR CALLS.
Between listening to music or watching videos, you’re probably going to want to take a phone call now and then. That’s why we built Jib True with microphones in both earbuds for clean, clear calls.
22 Hours Total Battery
22 Hours Total Battery
IPX4 Sweat and Water Resistant
IPX4 Sweat and Water Resistant
Use Either Bud Solo
Use Either Bud Solo
Dual Microphones
Dual Microphones
Noise-Isolating Fit
Noise-Isolating Fit
Call, Track and Volume Control
Call, Track and Volume Control
#Skullcandy #JibTrue #Headphones
SUBSCRIBE: bit.ly/subscribe2skullcandy
About Skullcandy:
Skullcandy is the original lifestyle audio brand. Born on a chairlift and not some corporate office, we’ve changed the game with groundbreaking headphone and earbud tech, like Crusher Immersive Bass headphones and True Wireless Earbuds - Sesh, Indy, and Push, and cult classics, like the Icon and Hesh 3 headphones, Smokin’ Buds earbuds, all so you can go beyond just listening to your music to actually feeling it. Because that’s what music is all about-feeling. Just like slashing through powder or dropping in with your favorite track pumping through your bones.
Connect with Skullcandy:
Visit Skullcandy WEBSITE: www.skullcandy.com/
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Follow Skullcandy on INSTAGRAM: / skullcandy

[@maricsaresendiz2210]

If they’re not connecting to each other try this: Take them out of the case and wait until they start blinking red and blue quickly. This means that they are on and ready to pair. Then click the skull on both four times. After that they should start to blink slower as they reconnect to each other. I was having trouble with this for the longest. Hope this helps!!

[@GumdroptheFurryYT]

OMG THIS HELPED SO MUCH, THANK YOU

[@Terbearphoto]

THANK YOUUU. FINALLY SOMETHING THAT WORKED

[@swaggaming1529]

Oh ny god thank you so much. It was starting to piss me off. 😂

[@lesliehusband2412]

What do you do after they start blinking slowly

[@maricsaresendiz2210]

@@lesliehusband2412 They should connect to each other after that. If they don’t, try turning them off again and make sure they are disconnected from all devices. Then try again.

[@williambenitez5908]

To my ears these 3rd Gen Air pods are more comfortable compared to the newer Pro version with the soft gel tips. kzbin.infoUgkxgl8SzyQoymMu-S3V55Dskg5QJ8xr1yCR That said, compared to the 3rd Gen, I notice these do not stay planted in the ear as well. One design issue I think, is you squeeze the stem and click it twice to advance your songs. On 3rd gen you tap the large speaker. The difference is by grabbing the stem each time, you tend to loosen the bud fit in your ear. Not always, but the bud falls out a few times while running. The old tap to change never had that problem for me. I would not have changed that tap function. That said, the newer Pro version sticks in the ear, almost airtight if you want that. I do not like that Airtight fit. So that's why I'd stay with this version as the best trade off of comfort, use, and overall feel.

[@mariosanchez4677]

No matter what I do and how many times I try I cannot get them to pair together ! Only one side works at a time , soo frustrating

[@Reshamay]

Im having this same problem

[@akmalhakim272]

@@Reshamay i wish i didn't

[@akmalhakim272]

@@Reshamay why not try to refund?

[@Reshamay]

@@akmalhakim272 I can't I brought these last year

[@caydonhughes681]

Did you try letting them die and let the charger port die

[@garrettkleinhesselink6073]

While I likewise am absolutely thrilled. I spent way too long all the while with Skullcandy's video was only the comments that saved me. I had actually throw them out and and still couldn't stop fiddling with them when I got the other one to work so at that point I knew they both worked and well your comment is what saved the day. Thank you!

[@antoinecroes3372]

I bought mine yesterday they are amazing would highly recommend them

[@jaredmarban9771]

Thank you to whoever made this video I have been trying to pair my ear buds for like 30 minutes

[@KartikChugh]

Idk why the manual is so shit lol

[@jaredmarban9771]

@@KartikChugh I paired them, but now they won't charge so I just bought corded USB c ones lol

[@Harley122391]

You don't know how lucky you are that this method works for you. It doesn't for mine. I've probably used 1000 times.

[@hunterwalthers9449]

Thank goodness, finally figured out how to fix it because of this, thank you!

[@imcacespy6043]

These are gonna work well with my workouts, thanks for the bass

[@georgeford6242]

Be sure to jam them good into your ear because they fall out doing anything more than a slow walk.

[@vee_g0rilla]

@@georgeford6242 this has not been the case for me, i play basketball and go hiking with them and they pretty much never fall off, maybe you need to try different ear piece sizes?

[@alexpatrick8885]

just got these ear buds for Christmas...great product, like everything skull candy puts out there

[@shadowofdeath69]

I got them to grate right

[@bethanydemauro3421]

does anyone else's earbuds tend to "stutter"? when using them on my computer if I move my head in the slightest they will try going solo mode between ears and finally just stop playing the music at all- but after a second or so and if I'm lucky I get 10 seconds before they start doing it again. it's not as bad on my phone but certainly not great. the stutter doesn't last as long but is still there. I've already tried resetting them as shown and they were good for about 5 seconds before stuttering again. did i get a dud pair or am I doing something wrong?

[@fuckhumanity607]

Mine stutter with music alot, it might just be connectivity issues, because moving my phone seems to get it to work again

[@purpledragon2504]

Bruh mine just automatically connect even when they are in the case. It’s so annoying, because they don’t stick to the magnets well so it thinks they aren’t in the case. Therefore I had to jerry rig it with some paper to keep the buds down on the charger

[@purpledragon2504]

@@thegeckoisgaming yeah but it’s so annoying having to do that all the time, so I’d just rather keep the paper so I don’t have to do anything

[@dukmuk]

I had the exact same problem and it was so frustrating, I managed to fix it though. All I did was take out both buds and press down on the gold pins in the case a few times.

[@devin327432472]

I lost mine for like 3 months in the case and somehow one of the earbuds still wasn't charged when I found them.

[@christianshults2044]

@@dukmuk thank you so much. That was annoying.

[@heavenhancock2002]

My earbuds red light don’t turn off when done charging the red light stays on until I remove them from the case

[@dioxazine_moon7843]

Just picked up a pair from my local pharmacy, they work perfectly

[@lil_zorox4902]

Hey skull candy im having trouble with your Bluetooth headphones i used them to play games on like xbox or my pc then today i wanted to play then the right side of the headphones sounds quieter than the other side plz i need help and i doubt my parents are gonna buy me another headphones:(

[@ADHESIVELOUD]

Used these about everyday for a year. Durable and good quality sound. Only downfall is that they they move around in the case while charging and auto connect to your device and waste battery.

[@AzimuthRadhius]

Ikr

[@solidust573]

Still a problem. The only thing I absolutely hate about them.

[@jocelynbrown1732]

GOD bless you🙏🏿 awesome video clear concise directions ~ this was very helpful I was able to pair with my iPhone 📲

[@JUNENOODLE]

I bought these a while ago and after the first use i cannot charge them inside the case ,the leds aren’t working when I’m putting the buds in the case , please help 😢

[@thestars386]

Just bought these. So far so good. I love them.

[@drummerpenguin2970]

They die after like 2 months

[@jeanwatson5505]

My earbuds work great but for some reason the mic on them don't work is there a way to fix it?

[@lane99]

When I'm in mono mode, the volume control doesn't work. If I use the right earbud in mono mode, shouldn't the volume UP control still work?

[@iamthemilkman1139]

Explain to me how they are just one device they wont sync for some reason. I did everything but nothing works they are just sole mode for now on

[@kingeleven3820]

I have the dime version. The highest level is not very much high. And connectivity sucks at 50 ft of distance from the device. How well do these work?

[@21donuts]

how do i connect these to my laptop?? It says its paired and connected and still doesn't play audio into the earbuds

[@TxmpTxtion]

This is the simplist I can put it Take ear buds (out of case) put them back in the case, then wait a second, take them back out put them in your ears and rapidly click 4 times on both at the same time, you will hear a beep, then put the headphones back into the case, take them back out and hold both buttons till you hear "pairing". Then pair and enjoy your music

[@booktraderokc]

Thankyou 🎉

[@kv-pc2jr]

OMG I LOVE YOU,THANK YOU SO MUCH 🥲

[@CuluBadzRecords]

It work but only one earbud’s working

[@Tbro2303]

My right ear bud is emitting solid blue whats happening,tried charging it and turning it off(held the button more then a minute) and its not even changing light nor turning off.

[@Itsokay12349]

My right one doesn't play any audio the skip command works , i can even play/pause using it but I can't hear anything on it . Is the speaker dead on it ?

[@oskrariox]

I have a weird question. I just bought 2 pairs of jib but i lose one bud of each pair. My questios is ¿Can i link two buds from differenent pairs?

[@BruhMoment-rw3sm]

Why is the left earbud so much louder than the right?? Is there a way to fix this?

[@astrokidkaran]

Does it have touch controls or a multi control button

[@AndrogyneMichinaga]

Very useful, thanks.

[@jacobdabomb666]

Okay I got a problem with my jib true ear buds on of them is blinking red and the other one is completely fine but when I turn on the one that's blinking red it says power on then connected but when I play music I can't hear anything out of it I can only hear music through the one that was not blinking red I need help from someone

[@Skullcandy]

Thanks for reaching out to us @jacob holt! This can be sorted by making a warranty claim: contact.skullcandy.com. 🤙

[@christianhill1989]

How do you pair them together mine won't work together they work separately but not together I don't know how to pair them to each other

[@hifazmujeeb5703]

What device do u use?

[@alangarcia7021]

I have these ones and im in love with them

[@tremarcez]

My left one is not working fully I hear static and don’t know how to get it back working tried resetting doesn’t work any help?

[@grease_irl]

man, my right one stopped working completely. it still connects, but it doesn't make any sound

[@Reshamay]

I love Skullcandy headphones and future possible products. But their headphones are bomb I buy them anytime I need a pair. I just brought the Skullcandy jib true wireless earbuds and they are amazing, I love how it makes me feel like I'm using air pods and then everybody going say I got knock offs but I don't care I love them, one request tho if you make a pair in pink I'll be super excited to buy them.

[@indra3821]

I'm not able to hear audio from my right ear bud, but only can control the buttons. Please help

[@SimbaBrank23]

same....

[@theflyingthingy7397]

anyone know how far these will stay connected?

[@arturotolentino2936]

Really informative instruction

[@-_Anastasia_-.]

For some reason when i take mine out of the case only the left side is charged and i still can't pair them.

[@daisybell8340]

I can't hear sound out of my left one and now my right one won't turn on.

[@whysoserious4464]

Buy new ones

[@Cringey_Swine]

I've had mine for like 4 months and I just started experiencing the same problem and now I can't hear out of the left one. I think what happened was that earlier today I rolled over and layed on my side with the left bud in my ear and it probably messed it up because it started making a cracking sound and now I can't hear anything out of that bud anymore. I just went ahead and bought like two more pairs on eBay because I'm not even gonna bother fixing them. The Skullcandy website actually sells missing earbuds of the Jib True Wireless for 9 dollars a piece but they weren't in stock so I just said F it and I ended up buying 2 off of this guy on eBay. If these somehow don't last because I've been through 3 brands already of true wireless earbuds then I'm just going to go ahead and purchase some high end Samsung Galaxy Buds🤷‍♂️🤷‍♂️

[@risxoa]

same,I just bought them yesterday.

[@risxoa]

@@Cringey_Swine this happened to me after the second day of getting mine.

[@DemonicQuetz]

Same problem with sesh evo

[@sofiz_unicornz]

Why does my right earbud charge indicator stay red when it's in the case even though the left earbud doesn't stay red. Both are charged fully and I just unplugged it from the charge cord. Why do they do this?

[@grimmjowhed6]

How shall I wear these to have clear sound when taking calls?

[@Sanjana21080]

How do I get a good bass in these buds. Disappointed with lack of beats in my earphones. It's so treble and flat in my ear for the music

[@Ryanplaysuk1]

Just got these today great headphones

[@WHYWOULDILACK]

I’m am having trouble with my right job true the volume want work but I can pause things with it

[@txm-hyperr8662]

Same

[@echoshaman1212]

Hello, I have googled/youtubed how to fix my problem. Left earbud would play for 5 secs then no audio, I have used the reset options and still not working.

[@henryfernandez304]

Nice produce btw i lose the case a lot but i aways find it lol you just have any stay at home chargers?

[@coolfunnychick15]

I can't get my right one to stay connected keeps sounding like a pair of wired headphones that need to be twisted just to play out of and I have already replaced them twice

[@antonioavila9469]

Same here

[@antonioavila9469]

I haven't replaced them but I got em like 2 months ago

[@shadowofdeath69]

I love the bass from them there amazing I recommend you get these now

[@tedseb7726]

I honestly was a bit disappointed with the bass and volume. I love them for the price, but wish they were a bit louder.

[@Nintendann64]

I'm having issues with the mics on my Jib Trues! The mics are barely audible at all when using on-phone calls and Google Meet video calls. Also, I've noticed only 1 mic works at a time even in Stereo mode. Can anyone help?? I don't know if my mics are busted or I need to do something??

[@njjack6974]

when ever i connect these only one plays sound but both are connected how do i fix this?.

[@thinlizzy8447]

Um, what the heck will this cord hook into to charge the case? It doesn't fit in anything I have...

[@Tiffani_AnnA]

LOOOOVE all my Skull Candy headphones. I actually collect them and have many many of them. Like to color cordinate with my outfits.

[@gutts1470]

oooo thats cool

[@ourfatherswar3464]

U wanna get married ?

[@Tiffani_AnnA]

@@ourfatherswar3464 yeaaaa let's do it! 💍❤️😂

[@ourfatherswar3464]

@@Tiffani_AnnA you got any social media’s ?

[@biged680]

@@ourfatherswar3464 mans got ghosted

[@beabaaa]

ive tried fixing this issue, but, when i try and connect, it shows two different jib true pairings in my settings and connects the earbuds separately. idk how to fix it.

[@Skullcandy]

Hey @Luc1d, we can help you out! Please head over to contact.skullcandy.com to speak to our team. 🎧

[@Ilia.zf1999]

How can I connect jib true with skullcandey app in Android? Jib true model it's in app Jib true 2 is available nor Jib true

[@aaryanmanghnani5672]

My right earbud goes red when I charge them but they go blank when I take them out of the case and I tried everything nothing worked any suggestions??

[@ravioli2389]

This may sound silly....your earbud is not on, when you remove the earbud from the case. Simply turn on the earbud and leave it on, they automatically turn on and off when placed or remove from the charging case. But they must be turned on physically / manually before this feature to work. 👍 + ✌

[@zoilaludwick618]

I accidentally put them through the washer for 5 minutes and got them out and they are still in great condition and didn't get very wet. But they won't disconnect from my phone when I put them in the case anymore. What do I do?

[@Guavasworld]

Im confused on 3:02 if the charging jack is full battery what about the earbuds themselves?

[@shreenathmuthusamy2633]

I need the solution to connect my two side in my phone ,it is not connecting but it can connect one in phone and other phone but not connecting in same phone help to solve it.

[@Cringey_Swine]

My left one isn't working anymore and I cannot hear anything out of it but it says that it's on. Anybody know how to solve this issue or have any solution to this problem? I've had these since November.

[@beefyfrog9884]

Try resetting them

[@fuckhumanity607]

Mine work fine other than the fact when i pair them with my phone it shows the battery percentage, but it always displays at 100% on my phone or any other device even if the ear bud case is dead and the ear buds are low charge, it will still display at 100% on my phone, im unsure what it is, maybe a programming issue on one unlucky product, i don't seem to find any answers with anyone else having the same problem...

[@Pokeninja7]

I did exactly everything with the pair part but i still cant get it to work on PC and Mobile. I don't know what i am doing wrong

[@tjbark3252]

Guys whenever I use mine my left ear bud never charges I’ve tried cleaning the ear bud the case I just don’t know what to do and I can’t return them any help will be appreciated?

[@Super_XCVI]

I'm having a problem with the left earbud connection. Whenever I want to use them in Stereo Mode, the left one turns off and it switches to Mono Mode. When I try to reset them, the left one doesn't turn back on. When I put them in the case and then take them out again, the left one turns off after a few seconds. Does anyone know if there's a way to fix this?

[@Skullcandy]

We have a team waiting to help @Super Gaming Bro XCVI if you make your warranty claim on contact.skullcandy.com 💀🤙

[@baidehisikder5467]

Did u find any solution to this?

[@alvarojurado2199]

You guys, Skullcandy, need to print how to get the audio instructions for Jib True on the box or in the paper instructions. The paper instructions in the box is not easily understandable.

[@Skullcandy]

Great to hear from you @Alvaro Jurado! We're consistently looking for new ways to improve and will make sure to share this with our team! 🤘

[@cameronjones7101]

My light is turning red on one of the earbuds in the case but I can’t turn it on and I’ve held the button plenty of times can you guys help me I love These buds but I wanna use both sometimes lol

[@elite_bystander_6073]

I have the same problem with mine

[@alcyonenettels199]

Thx!! They're connected and working!

[@kingeleven3820]

How good is the volume quality ? Is high setting really high?

[@jessecaballero2437]

The blue light on my left bud stays on and when I put them back in the case the blue light stays and never disconnects from the device I'm using. Anyone else experience this?

[@lilsquidward9210]

Same

[@tatibaby9014]

I can only use mine one ear at a time they won’t work together any tips on how I can fix this issue

[@ashantie1555]

I'm having the exact same issue.. I don't know what to do..

[@mswag__2137]

You have to power on both each they turn on one by one

[@slushygirlkawaii2406]

I can only hear sound from my left earbud. I can pause with both, but I can only hear sound from one of them. Help?

[@josiahampofo9725]

Same thing for me I don't know what's wrong

[@coolfunnychick15]

Same thing here the only time I get sound out of the right one is if I flick it a few times even though I only had this replacement pair for two weeks

[@lilmiss.potato]

Just bought them and they keep falling out of my ear. I tried all 3 soft gels but none of them fit me. What can I do?

[@iamthemilkman1139]

I did the resting but they wont sync together idk what's wrong with the left side it wont sync together

[@Grifofritoplayzwithnostaligic]

When I take my left bud out it just completely turns off and then does not turn on, but the light turns red when the bud is set back on the charger does anyone know why?

[@christiangaray7626]

Volume doesn’t go up when I press it twice or change song when I hold for 2 secs

[@iron_dovah]

Mine don't turn on and off when in and out of th case they'll still be connected when they're in the case

[@MJ-tn8tw]

Ty so much works like a charm now

[@Lizygurl22]

Does it charge open or close in the case? Do I need to connect it to a charger so the ear buds would charge

[@Skullcandy]

Hey @Elizabeth Beyer, let's get you all the information you need! 🙌🙌 Speak to our team by heading to contact.skullcandy.com.

[@xrxteck]

Just received mine but when I’m charging the case, I don’t see any lights. Are they still charging? They were 60% charged when I paired them to my phone. I will see in a few hours. Someone please lmk if it’s normal thanks

[@Wenefreda]

My problem is they keep only doing the solo mode

[@trueghozt1105]

Me too, could you solve it?

[@trueghozt1105]

@@MikiGo88 I followed the steps in the video and not even one of my headphones can be heard. So I guess it's a manufacturing defect or something. They arrived yesterday so I'm asking for a refund. Thank you very much anyway, the video you shared with me is better explained than the official skull candy video.

[@MikiGo88]

@@trueghozt1105 no problem, I hope you get the refund sorry I misread your response but goodluck

[@collenekennedy]

@@MikiGo88 thanks a million for the link! I'm no longer flying "solo" Skull Candy wireless jib true buds!!!

[@MoMo-wn6ip]

@@MikiGo88 Thank you for this. I fixed mine with this video.

[@shyammegharaj327]

Is there any app so I can active noise cancellation

[@CHIPPY-5w]

My right headphone malfunctions like it has a wire, like if I fiddle with it i can hear something in spurts. My left one don’t connect to my phone at all anymore. I haven’t dropped it in water or anything, how can I troubleshoot this?

[@Skullcandy]

This is such a bummer @Paris Frazier! Visit contact.skullcandy.com to make a warranty claim 🙌

[@blue3g1]

Video is very helpful

[@lilfairyprincess1o1]

Mine actually worked i bought them like 6 months ago and they're pretty good with regular on and off use. I would say they last about 5 hours before i have to charge them. But lately ive been having charging problems. On a 3 hour charge and they lasted only 30 minutes 😞 idk whats wrong

[@riaanvanwyk3689]

I have the exact same problem, that's why I'm on this video but I can't get any help on this.

[@bandithunter902]

Correct me if I'm wrong on this But batteries degrade over time so that's probably why.

[@shaggydog9789]

@@bandithunter902 A battery shouldn't degrade that much in just 6 months, it sounds much more like a charging fault than battery degredation.

[@TheShadowPerson.]

What?? These work for me for days without charge. Use them every shift.

[@purgatoriumlaboribus1047]

These earbuds are hot garbage

[@metademetra]

So I'm currently having a problem where the case goes on the charger, doesn't light up, and then when I open it, it blinks five times and shuts off. Help?

[@Skullcandy]

Oh no! 😳 @LadyShay! We want to get this corrected for you. Head to contact.skullcandy.com to make a warranty claim so we can help.

[@rafaelolaguezjr6445]

Love these earbuds!!!

[@alexthenascar_fan8897]

So I have a problem and I cant figure it out. My Jib keeps only playing sound out of my left pod and not my right one even after I've tried resetting it. Does anyone know how I can fix this?

[@toxictwo7794]

I have the same problem, lmk if youve figured out how to fix it

[@yungflame8899]

Thank you so much...I was almost crying

[@kennethchapman7604]

How do I get them to pair please help

[@user-cc1es4zj8y]

@@kennethchapman7604 uh did you figure it out?

[@xyxerq]

@@user-cc1es4zj8y lol

[@user-wp2zq8pt7x]

Someone help me!!! I lost the left one but i still have the case charger and the right one but the right one keeps disconnecting after 10 seconds and just doesnt work what do i do??

[@ethanlebaron6815]

They worked great for about a month. Then the right ear bud started to cut out and now no longer plays any sound whatsoever. Still pairs and the button still works like it should. Wtfffffffffffffffffff

[@vivekanand5847]

I can’t talk with one of my earbuds on. But it says dual microphone which means it should not be the case. Is it with my earbuds only or everyone has the same problem?

[@Skullcandy]

We are ready to start the process to get this corrected for you @Vivek Anand! Head over to contact.skullcandy.com to make a warranty claim. 🤙

[@wildmanwest2539]

I had to grind down the plastic all the way down to the metal where the charging prongs or whatever can touch the metal because they wouldn’t even charge and after I fixed that problem turn around and can only use in solo mode

[@Lat3xE4teR]

I bought these and one straight up doesn’t work. Buttons don’t respond, only lights up in the case. I dunno what the hell to do about it

[@L.R.R.H413]

Don’t get these. I bought them like a month or two ago and never mistreated them but the entire time I had them the audio would randomly cut in and out and now the right earbud won’t play audio but still works when controlling music using the button. I never dropped them, threw them, and they never got water in them. Not only that but I noticed when I first got them the right bud would act weird when charging. Like it would still be paired etc. like why have my apple wired earbuds last years vs these in two months. Like apple products are known for breaking but they lasted way longer then these even with wires not a quality purchase.

[@olly5916]

where did u buy yours

[@Chiev]

same thing happened to me

[@thakurtarun2832]

Same problems i have also

[@mikaylahcheyenne]

Been recently having the exact same problems. Both sets have the right bud not playing sound. One pair always had major issues but would still play just fine my second pair is perfectly described in your comment.

[@mikewalters]

Same with ours. Did anyone ever find a solution?

[@naaralizalvira3797]

I just got these but the right one flashes red but doesn't conect only the left one only conects Someone knows what should I do?

[@aaryanmanghnani5672]

same here and I have no idea did you fix them yet?

[@shadski6118]

I came here because my problem was that whenever i took both earbuds out of the case, only one would pair with my phone and the other would remain off or not connect with the bud with Master Control. For those who are having the same problem, here's a solution I tried that worked for me. 1. Place the earbuds in the case, and unpair them from your device. Make sure they are charged before continuing. 2. Take both buds out of the case, and turn them off manually using the buttons on each bud. 3. Place both buds in your ear in order to listen to the voice prompts. Then, press the buttons on both buds and hold them down for ten seconds. You should hear several prompts: "Power on", "Pairing", two beeps, then "Power off". This indicates that both buds have been reset and are ready to pair. 4. Turn each bud on (preferably using the case to ensure sync) and watch the lights. They should blink blue and then the left bud should cycle blue and red continuously, this indicates that both buds are connected to each other. 5. Pair the buds to your device and test the connection. I hope this helps anyone it finds.

[@shlare9775]

i get stuck on 3 mane it never ends up giving me two beeps =(

[@maricsaresendiz2210]

@@shlare9775 same here😢 Edit: I finally got them to pair!! Take them out of the case. Once they start to blink red & blue rapidly press both of them 4 times. They will then start to blink slower and they should connect to each other. Hope this helps!

[@sadenox]

damn thank you

[@ThaRoMan]

thank you so much this helped 100%

[@OscarSanchez-jv3mx]

It worked! Thank you for the help. You were more helpful than Candyskull's shitty video. 🤦

[@drowsyluciel]

[TIMESTAMPS] Turning on Jib True: 0:26 Pairing: 0:50 Controls: 2:00 Taking calls: 2:37 Charging: 3:02 Solo and Stereo mode: 4:33 Reset Jib True: 5:06 Skullcandy Support Page: 6:22

[@Sneki_Zero]

They literally have time stamps in the description

[@drowsyluciel]

@@Sneki_Zero they're more for me, but some people also don't check descriptions.

[@philip1557]

My earbud sonly play one at a time there are two minutes ones I cane pair and they are each seperat earbud and only one can be paired at a time. I'm at my whits end plz help

[@Skullcandy]

Glad you reached out to us about this @Android 21! Please make your way over to contact.skullcandy.com to make a warranty claim with us 🤙

[@philip1557]

@@Skullcandy I hope this is the real site and not a really good fake.

[@capjay45]

The right earbud won't charge for some reason, the connector on either the case or earbud is broken regardless off the fact that i've owned them for less than 2 weeks.

[@dark_ACE6018]

does it work/ sync to pc

[@rylanhargraves8972]

I have two jib true devices in Bluetooth for each earbud and I don’t know how to fix it

[@ZodiacYo]

Same