John Lewis Partnership uses CRM + AI + Data + Trust to ensure a perfect fit | Salesforce

Discover how John Lewis Partnership is transforming the customer journey with Einstein 1 platform. From personalized emails to easy returns, John Lewis uses CRM, AI, and data to create a seamless and highly personalized shopping experience.
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About Salesforce:
Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line - all at the same time in our new era of artificial intelligence.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business - we’re a platform for change.

[@paduarte]

Such a good example of how a large company can benefit from Salesforce AI. I'd be interested to learn how else JL benefits from Salesforce as a CRM 👌🏻