JOM NAIK CITYLINE! Serangoon MRT/NEX to Berjaya Times Square on the Scania K410IB coach

[@rezaalan3991]

Great trip, finally you are back. And yes, IB variant on Singapore - Malaysian route, because usually EB is dominated on this route.

[@jomnaikbas]

Thank you again for dropping by. Operators here tend to opt for the KIB variant for single-deckers.

[@rezaalan3991]

@@jomnaikbas Ahh I see

[@szm3344]

I had terrible experience with cityline mid June 2023. Bought 2 tickets for myself and 5 yrs old son. Berjaya Times Square (KL) to Singapore. Booked 2pm departure but they arrived 2 hrs later. Claiming traffic congestion at Sungai Besi. While waiting for the bus...i requested them to update me via WA ..the same number they updated us with the bus details and with "be punctual", arrive 30 mins before departure time...Imagine me and son arrived 1.30pm....waited with no update at all....until i called the number. Someone picked up and tell me to expect them for an hour or so.....like wow... When the bus arrived at almost 4pm, i asked the arrived passengers, what time they departured from Singapore...they said, it was a late departure...an hour or so. The driver and assistant apologized to me....and it was so weird that me and son the only passengers on board back to Singapore. Tho I returned safely...but the experience was traumatizing...having no update while waiting for 2 hrs! I am a frequent traveller to KL and this bus is a a forever NO after the incident. P/s: If other bus coaches could arrive on time...why didnt you? say traffic when i checked google map, it was green ....no traffic at SG besi as u claimed.

[@jomnaikbas]

I’m sorry to learn of your unfavourable experience with the company. 😔

[@fauzanriez9472]

I always believe Singaporeans and/or companies would be so efficient. 😢

[@mardianabakri8860]

Tq for sharing e info .... 👍👍👍👍

[@arroismahmudi3864]

Is the Cityline bus service good, I heard negative things. Are the buses on time according to schedule?

[@jomnaikbas]

There are also lots of good things and compliments passengers made on Cityline services. I can’t and won’t deny that bad things do happen, and Cityline are not an exception. But I trust that they are committed to providing services to the best of their ability to all their customers. Have a go, and you decide henceforth if they are worth the money you paid for :)

[@joicesimamora7684]

Hi, thanks for putting up this video. It’s very useful and informative. Did the passenger sit according to the seating during the booking/purchase ?

[@jomnaikbas]

Hi there. I can’t confirm that but going by the original seat that I booked, it is the same. I presume the other passengers were also seated according to their original seat numbers.

[@joicesimamora7684]

@@jomnaikbas Ok, thanks for replying 🙏

[@jomnaikbas]

Thank you for taking time to watch the video 😊

[@mysticking7991]

I would have loved there are hot breakfast available for the passenger who boarded the coach so early. Should there be a congestion in both checkpoints and the time arrives at Ming An could be very late and those hungry passengers will be very hungry. I think transtar might still be a better mode of transport. Thanks for your video ❤

[@jomnaikbas]

Thank you for taking time to watch the video :)

[@tanjunwei-k3c]

Circle Line

[@dedenkcendana7343]

Berapa jam sampai jb

[@zack3162]

Thanks for sharing the video. Hey! May I ask if the pick up point at nex, is the same as the route to Melaka? Thanks! ;)

[@jomnaikbas]

Yes, it’s the same pick-up point. And thank you for watching :)

[@Omid6251]

Is this bus allowed Large size Suitcase (75cm Check-in luggage) if I want to travel KL instead of airlines?

[@jomnaikbas]

You may wish to check with the operator directly with regards to luggage allowances.

[@powerakyat]

How many luggage can we bring? And how about size?

[@dedenkcendana7343]

How many,,,please

[@simple-run]

Were there many stops along the way? Would you recommend this bus company versus Transtar?

[@jomnaikbas]

The stops that were made in the journey were all documented in the video. Although Cityline and Transtar operates along the same route, some of their services cater to different segments. Both have their plus and minus points so I would recommend either of them.

[@nazihaqilaa]

does the bus provide charger source?

[@jomnaikbas]

Only USB ports are provided.

[@billyballespin9105]

Hi. So i booked 3 tix with my friends and all of them have my name. Is the QR Code enough? also do we need to check in? As i have read on the email? thank you

[@jomnaikbas]

Hi! It is Cityline’s practice to message the passengers via WhatsApp one day prior to the departure date, with information on coach number, place of boarding (with photos) and who to report for the checking-in. You can show the QR code during the check-in and let the staff know how many people are travelling along.

[@azrinanazri4255]

Hi, do we need to change to a bus ticket? Is there a specific counter?

[@jomnaikbas]

Passengers with confirmed bookings will receive a WhatsApp message indicating check-in time and bus number. On the day of departure, simply show the online ticket (eg Easybook) to the coach captain.

[@marcoherde2819]

Hi, is there a toilet on the bus?

[@jomnaikbas]

Sorry, there is no toilet on the bus.

[@tayjingwen923]

May I ask which date was this that you travelled with them?

[@jomnaikbas]

It was on 11 Feb 2023.

[@desniarbudi]

Hi, can you suggest me the best bus from sg to kl which i can try for the first time?

[@jomnaikbas]

Hi. The SG-KL route offers buses of different classes all year-round. For luxury-class buses, you can try Aeroline or Transtar First Class Solitaire/SuperstarZ services. The rest provides basic facilities onboard but in a comfortable 2+1 seating arrangement. You can try KKKL, Super Nice Grassland, Sri Maju or Five Stars.

[@desniarbudi]

@@jomnaikbas thank You, how about Cityline?

[@Sherman00]

Was the bc speeding or cruised at only 90

[@jomnaikbas]

There were on several occasion where the coach captain cruised at about 100km/h, to make up for lost time.

[@Sherman00]

@@jomnaikbas haha that’s still quite safe I guess, unlike some other coaches like those from WTS Travel that speed above 120

[@Anonymous-dt2zc]

Does the bus have wifi?

[@jomnaikbas]

No, it doesn’t.

[@lemonnarc]

Perhaps you should include a small section of the coach captain voice speaking the words in Chinese, so that we, the audience, can further deduce what he is saying Of course, I see you deduced correctly but I am just curious.

[@jomnaikbas]

I wish I could but it was not recorded as the announcement was very abrupt and totally unexpected. Apologies.

[@TerenzCastro]

Can choose seat?

[@jomnaikbas]

Oh yes, absolutely.

[@nasrulnorkhairin3196]

hi, is the pick up point from berjaya time square will be the same where we alight when heading back to singapore?

[@jomnaikbas]

Hi. Yes, the pick-up and drop-off point at Berjaya Times Square will be at the same location.