Just a smile can often times very effectively begin the conflict de-escalation process

[@Fahim_Lalani]

Thx 🙏

[@Fahim_Lalani]

❤nice

[@frankmartin7379]

Not just a smile ,also body language deescalates situations also.

[@GentleResponseLLC]

Yes indeed! I call it your ACE card, A=Appearance, mainly your facial expression, and your body posture, C=Communication, the words you use and your tone of voice, E=Engagement, are you engaged in a moment, active reflective listening, are you even making eye contact! They all must work together to effectively to successfully de-escalate a situation! Thanks for taking a moment to comment! 😊