14 күн бұрын
3 ай бұрын
4 ай бұрын
Пікірлер
@frankmartin7379 2 күн бұрын
When I was a police officer we called that behavior “Contempt a cop” mentality. Those officers always got internal affairs complaints or sued.
@GentleResponseLLC 2 күн бұрын
Yup, that's exactly right, I saw it too at my department! Thanks for taking a moment to comment!
@absolutetruth9975 4 күн бұрын
my brother, dont twirl or twist your wedding ring, its a defensive trigger similar to hugging oneself. Always good to seem more confident. God Bless.
@GentleResponseLLC 4 күн бұрын
Ok 😁👍
@absolutetruth9975 4 күн бұрын
This some secret agent type stuff right here. Burn Notice/James Bond.. Top shelf!
@GentleResponseLLC 4 күн бұрын
LOL 🤣👍
@shawnparrish1999 7 күн бұрын
Zero information offered... Useless video.
@GentleResponseLLC 6 күн бұрын
Most short promo videos don't have that much information LOL
@Fahim_Lalani 15 күн бұрын
❤this advice is way too good 👍 thanks 🙏 I love it
@GentleResponseLLC 15 күн бұрын
LOL I appreciate your kind words and support!
@frankmartin7379 21 күн бұрын
Not just a smile ,also body language deescalates situations also.
@GentleResponseLLC 21 күн бұрын
Yes indeed! I call it your ACE card, A=Appearance, mainly your facial expression, and your body posture, C=Communication, the words you use and your tone of voice, E=Engagement, are you engaged in a moment, active reflective listening, are you even making eye contact! They all must work together to effectively to successfully de-escalate a situation! Thanks for taking a moment to comment! 😊
@Fahim_Lalani 22 күн бұрын
Thx 🙏
@Fahim_Lalani 22 күн бұрын
❤nice
@viridianhughes219 24 күн бұрын
Love this interview! ❤
@GentleResponseLLC 24 күн бұрын
Thank you for taking a moment to watch it and comment!
@Nonyabusiness911 24 күн бұрын
At 62 I had never purchased a gun. I now have 3 and train every week including practice uspsa competitions. I still don’t feel ready but I am one of 2 safety officers at my church. During church we have 6 doors open and only 2 people. I hope we never have a problem because we are only 20% prepared. By the way I am still 62.
@GentleResponseLLC 24 күн бұрын
I pray you never have to use them irons ever, but sounds like you are prepared if necessary! Thanks for taking a moment to comment!
@Fahim_Lalani 25 күн бұрын
❤mannnn that’s great stuff looove it
@GentleResponseLLC 25 күн бұрын
Thank you for taking a moment to comment, I'm glad you appreciate the information!
@Fahim_Lalani 25 күн бұрын
❤nice
@NixonsFarm 26 күн бұрын
I'm a former prosecutor. My job would have been much easier if police officers had had this kind of training.
@GentleResponseLLC 26 күн бұрын
I appreciate your words and taking the time to comment! I frequently have retired old timers also tell me that they wish they'd had heard me back in the day when they were patrol officers, they recognized it would have saved them a lot of paperwork!
@richarddierenfield3928 26 күн бұрын
Great meeting you this weekend John! Appreciate your time, insight and wisdom
@GentleResponseLLC 26 күн бұрын
Thank you so much! Play your ACE card! Thank you for taking a moment to comment!
@nowhereman108 27 күн бұрын
Glad I found your channel. 30 years in Church style SECURITY, and I’m still learning. And i’m finding that you’re saying the fundamental things I need to hear and remember.
@GentleResponseLLC 26 күн бұрын
Thank you for the support and kind words! Thanks for taking a moment to comment!
@frankmartin7379 27 күн бұрын
Excellent tip and well illustrated.
@GentleResponseLLC 27 күн бұрын
Thanks! And thanks for taking a moment to comment!
@peteacevedo3411 27 күн бұрын
Good points
@GentleResponseLLC 27 күн бұрын
Thanks!
@wmatay1 27 күн бұрын
🔥🙏
@David53D 28 күн бұрын
Good advice.
@GentleResponseLLC 28 күн бұрын
Thanks! And thanks for taking a moment to comment!
@peteacevedo3411 28 күн бұрын
Have a good class and a great conference
@GentleResponseLLC 28 күн бұрын
It was a very successful and very productive conference!
@Fahim_Lalani 28 күн бұрын
❤extremely valuable information
@GentleResponseLLC 28 күн бұрын
Thanks!
@djgdjg6612 28 күн бұрын
Keep up the good work John
@GentleResponseLLC 28 күн бұрын
Thank you! Have a blessed day!
@peteacevedo3411 29 күн бұрын
Enjoy
@GentleResponseLLC 29 күн бұрын
Thank you! It was a very successful and productive day today!
@user-bl4hb1bq9t 29 күн бұрын
Your guard caused that problem by not letting the dude walk out the door!
@GentleResponseLLC 29 күн бұрын
That's not what happened, our guy asked if he was okay, and the guy took that opportunity to vent about everything from the border, the government, the economy, and church. Our guy just stood there and let him vent, realizing the guy has a lot going on.
@user-bl4hb1bq9t 29 күн бұрын
@@GentleResponseLLC You still don't get asking him of he was ok gave him the opportunity to escalate the problem. The best thing would have been to let the dude leave & let him calm down on his own!
@GentleResponseLLC 29 күн бұрын
"I" still don't get.... Okay, thanks for taking a moment to comment!
@user-bl4hb1bq9t 28 күн бұрын
@@GentleResponseLLC I'm an armed door guard. A customer who's a leg amputee is having trouble opening the door, I help him by opening the door. He scolds me & says I'm not helping him because he has to learn to open the door, when there's no one there to help him. So after I thought about it & he was right! So I never opened the door for him & if another customer tried to help by opening the door, I explained why he didn't need help! Just because you think they need your help, doesn't mean they need it!
@peteacevedo3411 Ай бұрын
Welcome to CO and sorry I’ll miss this training.
@GentleResponseLLC Ай бұрын
Maybe we'll catch you on the next one!
@SelinaShaw Ай бұрын
I appreciate the tips you have in your videos as I look for ways to help libraries I work with address challenging situations in their buildings. It's also an unfortunate reality that there are people who will deliberate escalate situations in public if it's being filmed because content like that goes very viral on TikTok and that equals money for the people who post them and/or react to them. I wish we as a society didn't monetize rage, but here we are.
@GentleResponseLLC Ай бұрын
You're exactly right, bad behavior is encouraged for social media prestige and money, and I don't see how it will get any better any time soon. My team and I have done training with library staff before. Thanks for taking a moment to comment!
@vivianchavez29 Ай бұрын
We should share this every customer service team member!
@GentleResponseLLC Ай бұрын
I agree! Thank you for taking a moment to comment! ☺️
@harrymeanwell1462 Ай бұрын
more deescalation training than any PD
@GentleResponseLLC Ай бұрын
That's only an assumption because no one posts videos of police training seminars! Just like in anything, you can train people all day long, they still have the responsibility of actually doing what they are trained! Just like the old saying, you can bring a horse to water but you can't make him drink!
@brocksampson2590 Ай бұрын
This is very accurate! Im glad thwres training in this, bc itll help keep everyone more safe. I am thoroughly sorry this training is needed. No one working should deal with this.
@GentleResponseLLC Ай бұрын
Yes indeed, it's a shame that the world has turned inside out like it has, people have forgotten, AND are not being taught, to just be nice, agree to disagree, and walk away!
@Rick-rk1wc Ай бұрын
There's no backstory here. Maybe these kids have been told 100 times to stop
@GentleResponseLLC Ай бұрын
Yes, in fact your comment highlights my teaching point: Don't get frustrated or offended! If these kids had been told 100 times to stop by this guy, he finally let his frustration get to the point that he lost it and escalated the situation! Thanks for taking a moment to comment!
@bansheep1 Ай бұрын
I often wonder why they're not popular... Makes a whole lot of sense being low profile and intuitive.
@GentleResponseLLC Ай бұрын
Right? I think a lot of people just do not think about them, and when they do and look it up they see the videos from "experts" talking crap about them. That was the biggest reason I made my video was to counter the crap from people who clearly did not even try them. Thanks for taking a moment to comment!
@user-bl4hb1bq9t Ай бұрын
So I'm an old school Armed Guard. I learned how, back in the 80's, I had a Maglite & .38! No radio, cellphones hadn't been invented & I had to do foot patrols in parking lots. On most properties all I has was my car. No bathroom or phone. If we needed either we had to leave the property & hope a gas station was open if not. It was easier to find a payphone. We cowboy up & got her done. Running them off was a victory! None of this pussy shit today. The cops were usless just like today!
@GentleResponseLLC Ай бұрын
LOL Yeah, I've had a LOT of "old school" folks tell me they wish they had known about the conflict de-escalation basics that I teach! Thanks for taking a moment to comment!
@user-bl4hb1bq9t Ай бұрын
@@GentleResponseLLC I'm a stand your ground guy! My de-escalation technique is OC gel early & often! I don't give the vagrants a chance to act up! They get to leave real quick!
@peteacevedo3411 Ай бұрын
All good points.
@GentleResponseLLC Ай бұрын
Thank you, and thanks for taking a moment to comment!
@djgdjg6612 Ай бұрын
People are so uptight these days…it’s like everyone is on edge….have to be careful out there
@GentleResponseLLC Ай бұрын
Yea, is it really that hard to just be nice and agree to disagree? Thanks for taking a moment to comment!
@morecheaper Ай бұрын
Great content.. helpful and useful info. Really appreciate your calming sense. .. a common sense / calming sense.. As a faithful safety and security volunteer midweek, 1/3 services Sunday morning and mainly all special events; i.e. pastor conferences, woman's seminars, etc.. I primarily serve in the role as parking lot mobile patrol. Absolutely love it, but at times, gotta be honest.. I need all the de-escalation pointers that i can get. Love your teaching style ! Short, sweet, and to the point. Take a deep breath Assess the situation Decide if it's even worth it.. Great knowledge
@GentleResponseLLC Ай бұрын
LOL Yeah I totally get it, been there too, sometimes I just want to pull out what little hair I have left!! LOL I really appreciate your kind words, thank you for taking a moment to comment!
@frankmartin7379 Ай бұрын
I agree with and like the way you keep it simple.
@GentleResponseLLC Ай бұрын
@@frankmartin7379 thank you, that's what I strive to do with my training seminars too: Simple and to the point!! Thanks for taking a moment to comment!
@frankmartin7379 Ай бұрын
Excellent video great tips, in fact I have used some of these techniques they do work.
@GentleResponseLLC Ай бұрын
Thank you for taking a moment to comment and share that these basics work!
@Shinobi1Kenobi Ай бұрын
This is my primary problem with your presentation (not concepts, but how you usually frame them): if u don't know anything about the context of a confrontation, how can you possibly dissect people's behavior, much less their intentions, in these video clips? Simply put, you cannot even begin to discuss "appropriateness" in most of these situations I've seen you present. Let me give an example from MY "lived experience." There was this guy who got hauled in for a confrontation interview (3rd interview) about felony domestic battery because his wife was in the hospital with a broken jaw and concussion. She was found in the bathroom floor of their home. Blood everywhere! So the LPC and the detective went after him..."You know it was wrong! WHY did you hit her?" The brute replied, "It was the only way I could make her stop stabbing me with the butcher knife!" You see, he had been in the shower when she went full Psycho on him. He backhanded her defensively...blindly. He struck her in the jaw and she fell, hitting her head against the countertop. He was asked to remove his shirt, which revealed about a dozen knife wounds in his back. He had tried to hide the evidence and remained silent because he didn't want the mother of his children to go to prison. The End.
@GentleResponseLLC Ай бұрын
How does knowing the "context" change the need to recognize when to just walk away? As a police officer, I have also handled calls that ended up being very different from what the "victim" tried to portray.
@Shinobi1Kenobi Ай бұрын
@@GentleResponseLLC Hypothetical reply: the reason the man is fronting these..."people"...is because purple hair tried to abduct his 6 year old daughter. Mom took daughter off the X and is calling 911. Dad is simply DELAYING the group of weirdos until police arrive. Maybe he was HOPING they assaulted him. Now let's talk about your POINTS. They are valid. Pretty good points! His tactics need improvement. But do you see what i mean about different responses based on context which happened before the video clip and we have no way of knowing?
@GentleResponseLLC Ай бұрын
Correct, everything is always situation dependent and why I stress the need to actually assess the situation you are actually dealing with, and not what you think you are dealing with. In this video, not knowing how that specific incident started is irrelevant because I just wanted to pull teaching points out of what we could see in the video, the main point being recognize when you need to break contact and walk away in a situation where you do not HAVE TO have contact with a loud, rude, hostile, obnoxious person.
@Shinobi1Kenobi Ай бұрын
@@GentleResponseLLC I get that, but my hypothetical scenario (based on the same video clip) puts "dad's" behavior in a different light. Maybe delaying and distracting these belligerent weirdos was his GOAL. Sometimes, it is wiser to step INTO chaos than out of it (like if you don't want it following your kids). It's called a rear guard delaying action. Straight up infantry tactics applied to a very unmilitary situation. My wife and I found ourselves in such a situation last Fall. But because I was being attacked by a woman, SHE stepped in and allowed me to get our daughter to safety and avoid almost certain legal nonsense after defending our 5 year old daughter from being battered by a middle-aged male Romanji pick-pocket in a museum gift shop. He retreated from me, but was immediately replaced by his "hysterical" female accomplice covering his exit. My wife, a retired Army MP, read the situation correctly and stepped between this woman and me and faced her down. All of this was on video at a high profile museum. We went back to the hotel and I called the head of security at the museum to discuss WHY we had been accosted TWICE that morning on HIS watch. First time was in the parking lot, which he explained was owned by the city, not the museum. SMH But he had no answer for the second dangerous confrontation with a GROUP of criminals working his guests in his gift shop. So he offered us a rain check as his personal guests. We politely accepted, but never exercised the do-over. Sad, because it's the museum of my wife's favorite painter, and our daughter was having a splendid time until the Gypsies tried to abduct her. The world's gone crazy, dude!
@GentleResponseLLC Ай бұрын
Indeed the world has gone to heck!
@ralphvaccaro2638 Ай бұрын
GOD Bless you Amen
@GentleResponseLLC Ай бұрын
Thank you, God bless you and watch over you!
@belugod Ай бұрын
Amen brother happy 4
@LightningBo-gh6jz Ай бұрын
Rock on brother !
@sbaxsbax3810 Ай бұрын
You got it bro. If all Americans would repeat the Pledge of Allegiance occasionally, we'd be in a better place.
@TerenceRiggins-zm4nj Ай бұрын
Never should of omitted , it from school !!
@GentleResponseLLC Ай бұрын
Absolutely 💯💯💯!!! Nothing is being done to promote any sense is national pride anymore 😔😭
@lesligoulette4555 Ай бұрын
You can say that again ❤
@wilsontant Ай бұрын
Amen me too
@tomgardella5753 Ай бұрын
Amen brother
@jwarmstrong Ай бұрын
Taser Taser should be the callout before the handcuffs
@GentleResponseLLC Ай бұрын
LOL yeah 😁. thanks for taking a moment to comment!
@charlesmoses7558 Ай бұрын
Bezos on yt now😊
@GentleResponseLLC Ай бұрын
LOL. Yeah I think he's got an alimony bill he needs to stay on top of! Thanks for taking a moment to comment!
@frankmartin7379 Ай бұрын
Excellent tips on de escalation.
@GentleResponseLLC Ай бұрын
Thank you! And thanks for taking a moment to comment!
@mikeb.5039 Ай бұрын
Believe it or not having a pack of cigarettes has helped me out in a few situations and screw the no smoking policy.
@GentleResponseLLC Ай бұрын
That's another great way to create a connection and rapport! Thanks for taking a moment to comment!
@Fahim_Lalani Ай бұрын
❤you can’t get impatient (very true and positive message of course) thx 🙏
@GentleResponseLLC Ай бұрын
Thank you for taking a moment to comment!
@DoubleDoubleWithOnions Ай бұрын
That dentist is in for a tough trial. Fighting this one will be like pulling teeth.
@GentleResponseLLC Ай бұрын
LOL yeah he is! Thanks for taking a moment to comment!