Just “Fixed” Their AC, And Now It Don’t Work!

In this video I return to a job where I had replaced the evaporator coil to find it not working. #hvacguy #hvaclife #hvac #airconditioner #hvactechnician #heatpump #furnace #hvacinstall #hvactrainingvideos #hvactrainingvideos ‪@ruud‬ #skilledtrades #bluecollarpride #txv #nocooling
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[@orionwarren4244]

A lot of other 'service based' KZbinrs never show their comebacks, preferring to edit them out entirely. This gives the 'impression' they never maker a mistake and we all know that's a load of BS. You show your process, Curtis -warts and all- and also show how a business owner should handle mistakes. With honest and integrity to make it right! 😎👍

[@Bryan-Hensley]

I don't have very many return trips. But every once in a while I'll get one I'll have to go back 3 or 4 times..

[@CommercialGasEngineerVideos]

Very true point. Just for that you'll best subscribe and like due to the lack of BS.

[@Dana-rz2ct]

I struggled with this as I worked for a company. Made a few… mistakes 😅, ate some time. Now retired. Thanks for showing there are honest HVAC service tech’s out there.

[@mubaddagammoh4912]

Everyone make mistakes otherwise they don’t work

[@wisdomsquare28]

Owning up to your mistakes takes a REAL man! A man of integrity! You made it right!

[@subcoolHVAC]

You charged the right price, your customers know you stand behind your work, that pays back dividends. Well done! 👍

[@Gman12959]

Absolutely seems like a stand up dude. A rarity these days

[@janchristensen7993]

You’re an honest person, like me. Retired auto mechanic. I would do the exact same thing and you will get repeat customers and extra customers because of your honesty. 🙏

[@Goodoletom916]

That business model will always keep you more work than you know what to do with!! Always enjoy your channel

[@HVACGUY]

Thanks 👍

[@douglasskaalrud6865]

I was run out of a company where I had worked for many years for the simple act of saying “I don’t know” when I didn’t know something. My boss melted down when I didn’t offer up some BS excuse because I wasn’t perfect. He made life so hard for me I had to quit. I had five years of working for mean people but I finally found a great job that rewards honesty. I admire your honesty and your good sense in doing the right thing-would that it be there was more of it around.

[@fuzzypickle5307]

Great video. I would recommend protecting TXVs a little more, they can be sensitive to heat and you can smoke gaskets if it isnt pritected enough. Appreciate the honesty.

[@AllTattedUp13]

I'm a firm believer in heat block paste. It aint fun changing out service valves from u guys hitting it with way to much heat. Now I make them use heat block.

[@danwesten2771]

Yea yea the txv the heat the heat, learn to braze properly with proper equipment and that worry fades fast I assure you

[@wiley0714]

That's why many people have swapped to the propane torch, and the lower melting point of products such as stay -brite. If you're pulling apart a system, I am all about the oxy acetylene, but when it comes to installing and dealing with higher pressures of a 410 a system, it's just not worth it .

[@BycRacing1]

When I have TXV problems on old systems like that I just replace it with a piston I've done over 20 conversions and never had an issue or call back on one of them.

[@mitchellmullins9411]

I absolutely love watching someone who's good at his job and knows what he's doing . This man know his stuff when it comes to heating and cooling . Every community needs a man like this working in it

[@kennyjohnson4411]

Awesome video Sir. Components fail because they're man-made. I encounter call-backs too. I've learned that it doesn't mean you did something wrong. Again Great video Sir.

[@HVACGUY]

Thanks

[@SteveM-426]

Integrity is everything! Well Done!

[@darrenaugustine6508]

I have done that job several times and find it easier to remove the condenser fan top, makes it alot easier and gives you more room.

[@jackl9922]

Wish my local GMC dealer had your ethics. You will be rewarded.

[@badger305]

Looking for ethics at any car dealer is a lost cause.

[@JB-by2or]

Honesty is always good for business but more importantly it helps you sleep at night. Great content as usual Curtis.

[@dporrasxtremeLS3]

Curtis, thanks for wallking us through to the end of this video! Very entertaining! You are a very outstanding Man! I learn from you and Always look forward to your videos! Thanks!

[@robalexander7348]

Nicely done Curtis, and we do appreciate your Honesty. Thank you 👍

[@HVACGUY]

Thanks

[@Goodfella0982]

In this industry I see most people will not and do not admit to their mistakes, they will find any way to blame someone else or make an excuse. Nothing but respect for saying it could have been your fault! With my boss, I will just tell him Hey I messed up it was my fault I did this or that and he doesn't get mad cause I'm owning up to my mistake, unlike the others who I work with that never, never own up to their mistakes and my boss knows it. in fact, my boss had to let someone go this week because of problems like this. Just goes to show! Love your channel, plz keep doing what you're doing, thank you for all the amazing content!

[@mddale]

I think few outside the trades like yours have any appreciation for how much you have invested in highly technical tools, all of the capital tied up in the parts and supplies and gasses or the consequences of making a mistake around the AC, gasses, moving parts. Impressive.

[@kens.3729]

You’re Honest and a Smart Businessman because a Smart and Honest Businessman is more Likely to Succeed in Business. Thanks for being Super Reputable. 👍🙏

[@wd8557]

I did a job back in the day, the guy was a recluse. When I went in his home their was news paper articles of a car accendent. His wife and kids passed and he lived. I changed out a bad blower motor, then went over the furnace from top to bottom. Told him I was putting my tools up, and drove off. That job fked me up, so I went into refrigeration and never looked back.

[@Paulie1232]

All right ✅️, all right ✅️ all right ✅️ 😊

[@AllTattedUp13]

Amen brother. Take care of your customers and they will take care of you. At the end of the day I'm glad I have my integrity intact. Nvr was a parts pusher nvr will be.

[@jerrycole7053]

Totally agree with your closing thoughts, that being said, might have been a hard sell to tell the customer they need to pay for replacing a TXV after paying to replace an evap coil. To them, that would be all one call since they do not understand the mechanics of it.

[@stephenbullock-yn3vh]

I read all the comments and agree with them about honesty.curtis you did great on making this unit running machine 👍

[@HVACGUY]

Thanks 👍

[@patrickbennett9120]

Amen brother... honesty is the best policy in business... it has a good side affect... you sleep well at night :)

[@jedgeled759]

ive always worked by ,,"what goes around,comes around" !!!!

[@scottmaz4063]

That was my question to you about charging them. Good call Curtis

[@143tinaed]

Curtis, you have done this many times. I agree with you that kindness and honor always helps. I always thought your a good Christian man.

[@gl5308]

I know you probably read something like this already but you are truly inspiring! Your work don’t go unnoticed and you are making a difference in many who watch your videos . Thank you for making the effort to post them . 👏🏻👏🏻👏🏻

[@DevinHVACInc]

I admire your work and honesty. Make it right by the customer, they make it right to you.

[@jthonn]

That is good business my friend. I just had the same conversation with a mechanic. I have to sleep at night and have to do the right thing. Some folks just don't have a conscious. Nice video

[@HVACGUY]

Thanks 👍

[@doelmorales1165]

💯%🎯 🙂👍 great job we need more technician like you

[@HVACGUY]

Thanks 👍

[@EverythingHVACR]

Interesting. The txv was new with the coil right. Moisture i think would plug the drier and show the same symptoms, but it would have to be significant moisture. was there a temp drop across the drier? If not the valve clearly wasn't feeding properly. the extra recovery was probably a waste but you never know, and you were doing right by the customer for trying. Great content as usual Curtis, thanks.

[@HVACGUY]

New TXV doesn’t come with the coil. So, it was older.

[@EverythingHVACR]

@HVACGUY ahh, I try to blow nitrogen through everything high to low. If it's restricted enough, you can see it sometimes with nitro and save yourself some time, but you never know. usually you replace the compressor, then find the valve that killed it 😆 but you can't help that, it's just part of the job sometimes.

[@AllTattedUp13]

Anytime I gotta open a system I change metering device no matter what I'm doing. Better to be safe then sorry...or been there done that 😂😂

[@natepeterson7145]

You're lucky I would've cooked that txv without any heat block. Especially on a Monday.

[@Botman.com1125]

Honesty is the only Policy.👍

[@mypindiwala]

❤❤❤❤excellent . Honesty and integrity at its best I ever seen in this business . Keep it up and you shall get awarded all the time.

[@HVACGUY]

Thanks

[@renenunez1254]

Curtis, you are good people. Sadly, not many of you. Take care.

[@JohnstonPettigrew]

Honest job.....nice work.

[@HVACGUY]

Thanks 👍

[@jenko701]

That’s how you build customers for life .

[@lmnohos]

u are a good man.

[@jasonblanchard3211]

Entertained as always. Great content!

[@HVACGUY]

Much appreciated!

[@tedhicks5431]

I sometimes back blow best i can with txv out just make sure no trash in it at least makes me feel better.

[@stevencossaboon3237]

Nice work as always Curtis.

[@HVACGUY]

Thanks again!

[@TomLawson05]

Great job Curtis wish all techs were as honest as you thanks for the video

[@tot7392]

There is a feature with the fieldpiece manifolds while performing a test tightness. Use your suction clamp on the suction line, and the manifold will account for pressure change caused by temperature change. Use rubbing alcohol on the micron sensor. Swish it around. Dump it out and repeat. You can perform a micron comparison test on an empty recovery tank.

[@bobgallo3775]

Goodman, Curtis.Chalk it up to the cost of doing business. Amazing how many times people tell me that so and so does not warrant their work.

[@YukonHawk1]

Way to go Curtis.

[@jrboehmhouston]

Definitely one of those situations where doing the right thing has value. Difficult to put a monetary price on it, but you know in your gut .

[@jimmylanders2175]

You’re a good man Curtis!

[@noecardenas422]

Ur awesome brother 🙌

[@davidberger4726]

Sometimes a little silver solder flux makes the pipes with solder on them solder more easy.

[@Rusty23602]

Question - why is silver solder being used?

[@kens.3729]

Is it Possible that one of your “Other” Employees 😬 was Responsible for this Call Back ? Just Kidding, Curtis! 😬👍🙏

[@Aerospace_EdC]

Curtis is the complete opposite of those HVAC techs that that were trying to take advantage of the lady here vs not charging the customer for the callback (your other video). That's true honesty and integrity. Kudos to Curtis !!

[@HVACGUY]

thanks

[@steffannorthcutt]

I like watching your content keep doing what you do man. I've learned a lot watching your channel. I'm wanting to learn HVAC some day so all this information helps. Thank you and God bless

[@jacobmcarthur6875]

Is there a reason for not wet ragging the txv to protect it for most of the time ?

[@Bryan-Hensley]

I had one of these smart thermostats to shut down the orange wire after a few minutes after it shuts off. It messed with me for a little bit.

[@ClippyC]

Thanks for being an example to so many. I am curious though, what would a repair like this cost? I don't know why, but my dad always taught us to spend time solving problems. I have had so many cases where I had someone fix stuff only to end up with more problems. As a result, I have a lot of trust issues and consequently do my own work - as much as I can. I can't tell you how much I appreciate your comment as this is the kind of service I would be happy paying for and trusting the technician. Thank you again Curtis.

[@tielkgate]

A Godly Man doing his part for HIS community! Good Job! Blessings to you... Lowell

[@AaronPowellvox]

I like your note at the end. I have learned over the years to do the same. In other things in life we can keep the good deeds in secret but in business you always tell them. Great video brother!

[@HVACGUY]

Absolutely!

[@steveoh9838]

Most excellent content....👍

[@HVACGUY]

❤

[@dillonlexington]

Hey Curtis, how is the wifey feeling? Great job on this video.

[@billlent3812]

Send you test equipment to The Cal Shop Inc in Clayton New York

[@brushben22]

Possibly shavings, contaminated refrigerant ,or carbon from un sweat? I do a lot of commercial and never ever un sweat anymore as it’s only served to cause me issues. Tripple evac that bad boy as well :) You’re an incredible tech and keep up all the great work.

[@TotalAirCareServices]

Great video, good advise!! Thank You!!

[@montanaspring7176]

love that youre adding music to diagnoses clip

[@heathmeckley7585]

Your a good man!! We need more honest people like you.. You have my up most respect. I have done your trade for many years, don't see that kind of honesty often..

[@RjsEpicAdventures]

Thank you for the honesty your a good dude and epic tech I hope to be as knowledgeable and thorough as you one day and be able to own my own company solo maybe plus 1 but keep it simple no stress just good work

[@RjsEpicAdventures]

Also not your fault txv took a poop

[@georgebrabec1749]

Great in depth detail on the professional way to handle mistakes. I do large commercial systems snd I taje care of my mistakes. Most of the the time I have to take care of other's mistakes. That tends to be more difficult as they trusted that first guy and they tend not to like the idea that their tryst was misplaced.

[@danwesten2771]

That sucks but thanks for sharing. I would pull and clean the valve if possible but replacement works best for time sometimes

[@m.b.1716]

Curtis. I have been watching your videos for some time now and until this point I never recall you directly reference Christian faith. Yet indirectly your faith in how you follow it came across loud and clear. I was not the least surprised to hear you testify to the importance of honest and forthright business dealings. I can imagine taking on the loss of your paid time hurt....in the short term. But long term it reaps the benefit of a life well lived. Blessings.

[@tekjunkie28]

Just awesome work, as always.

[@HVACGUY]

Thanks

[@jafo808]

I like to use stabrite #8, lot less heat on that txv . Never had problems with it, also no oxidation in pipes.

[@jdewitt-pn9kr]

I use the Milwaukee pump with the half inch appion hose, same micron gauge, same appion core removers… I hit 1000 microns in under 2 minutes almost every time. I also close the ballast just above 1000 as well. Sometimes it struggles after about getting to 300-400 microns for whatever reason but more often than not it gets below 100 without a problem. I’ve actually gotten that pump to pull down to 19 or 20 microns. I believe it advertises 25

[@Cg41418]

Smart move with the no charge. That rental company will always have your business.

[@williammyers5911]

I always use good wire ties and wrap them in electrical tape. I have observe them work loose in extremes weather changes.

[@browntigerus]

When you did the last repair, I was thinking that the TVX was way too close to that dryer... Boy that was one expensive bill to swallow 12# of 410A, TXV a lot of labor. Kudos for standing behind your work,

[@scoobydewbie8912]

Nice work love the channel. I had some concerns when you were brazing close to the txv though, asyou didnt break the valve down/remove the power head or protect the heat sensitive valve. Glad you stand behind your work and love the transparency.

[@user-pn8em4mo7c]

When brazing, I use this heat block putty spread it on the txv and drier. It makes a mess but is worth it, in my opinion.

[@kylegreene1583]

Two things 1; Don't bite the hand that feeds you. 2; Every Dawg has it's day.

[@geraldleffew7008]

Your doing a great job. Don't worry bro

[@jeffp6013]

as a contractor I just did the same thing. it wasnt hard but being nice sometimes pays like you said. Bravo Great Job!!!

[@SteveMcQueen-zp7uu]

Way to go!! Great repair!!

[@HVACGUY]

Thanks 👍

[@davedube1148]

Wow, I was thinking this bill is going to break the bank as I was watching. They did get a new TXV not sure how much those cost but you know your customers better than we do. Thanks for sharing that with us.

[@davidberger4726]

If a person could keep the tubes going up to your gauges it might keep some of the oil out anyway.

[@jamesfitzsimmons381]

You did a very professional repair Curtis I looked at first video too you did a good job then. I did suppect your SST was low

[@stevenl.rollins7978]

Well done!! Service is what it’s all about.

[@redbyrd9241]

great job Curtis. you are honest/Christian and the kind of technician we all want for all of our work. ran into a man like this on something else and he did the very same thing and refused to give me a bill. I totally insisted on paying him for his time and costs. it is not your fault when so many things can be wrong at the same time and you only fix the one's you find at first. some problems don't show until you fix the others that mask them. great job! making sure your techs are compensated keeps them able to stay in business and that is the most important thing.

[@Boga217]

-Good job Mr Curtis-

[@frankdillon6127]

had a RUUD/Rheem 25 year old unit a wire next to the low pressure copper pipe i guess was rubbing and wore through the insolutation and shorted on the copper and caused all the R-22 to leak. 8 pounds of R-22 at $120 a pound. 🥶🥶🥶

[@Jbasto97]

I been having major issues with my FP vacuum. One system wouldn’t go down 1100m even with a triple evac. Took out my old pump and it pumped it down too 150m in 30min. Time to send it back for service

[@tedhicks5431]

Far as billing that would be NC thats a tuff one

[@wjs7532]

Amen. Nicely done

[@Nate-pc9ox]

In most manuals for vacuum pumps, it will tell you to keep the gas ballast open till a certain micron. And then close it to have it go through the oil then. Read the manual of the pump so you know what it says for that vacuum. Rule of thumb is 2000.

[@beethoven2JAMES]

👍

[@takedeadaim8671]

I have done the same thing for people mainly because it feels like the right thing to do

[@guizmo0303]

There's always a value to "free". Even if you didn't profit on that exact visit, you've reinforced the business relationship, and that's a slice of fried gold!

[@arrealhandymanservice4459]

Yup because some will think k that u didn’t do the job the first time or that you know u messed up but by explaining it hopefully they will understand

[@zaineridling]

The two times I've ever needed a call back, I've offered to pay for the tech's service time. The reason is that we all know that fixing one thing might alter the settings of other components. It happens, but the revisit wins the (understanding) customer.

[@jaycrypto-ns7vs]

did you run it in reverse before you diagnosed the coil? And you should get you a small turbo torch rig but buy the bigger head been an awesome tool for me for years and easier on the back in an attic! Also you'll burn less holes in the copper.

[@HVACGUY]

No, it was low, and I did a leak search, found a leak, then charged it. It stayed like that for 4 weeks and did fine. It only started doing this after I changed the coil.

[@jaycrypto-ns7vs]

gotcha. been a tech for a few decades so i know sometimes funny stuff just happens lol. Just gotta roll with it. Love the vids.

[@nkgagne]

S*** happens. You did the right thing by eating it this time even if it’s unlikely you caused it… Someone who doesn’t know much about A/C could easily see it that way and roast you, whereas this way you’ll have earned the client’s trust and will likely be their go-to guy and the one they recommend to others.

[@BillyN31]

Use alcohol pads in your micron gauge.

[@JamesSmith-rl7nb]

Curtiss try 5psi on acetylene and 10psi on oxygen. Much better control of brazing.