How to Sell More Than 99% of eBay Sellers

[@mettajennifer]

The worst feeling is selling an item and not being able to find it. I sold a little Tiffany pendant for over $100 and turned my house upside down. I had put it in a box and put that box in my EMPTY BOX pile! SYSTEMS SYSTEMS SYSTEMS! Save your heart.

[@istockgrizz]

It happens to me 40% of the time

[@wcurtin1962]

I put all my items in zip lock bags with a one time use item number on the bags. That being said I have accidentally shipped just one piece when I had items listed as a group, so now I'm putting notes in the bag. I have three "ghost items" that I sold years ago that keep popping back up on Ebay as active items. I have resorted to increasing the prices to over 6 figures and changing the titles to "sold nolonger available". I still get questions from buyers about them!

[@theflippintoothfairyjackie5702]

As always an excellent video 👍 Thank you so much!! I was waiting for you to take a drink of water with so many detailed explanations 😊

[@janetgerow7163]

Since I’ve learned about “Sold Thru Rate” from Jason recently (after selling for 20+ years) I have saved time and money and have more clarity in my selling “mindset” and a shrinking dead pile 😊

[@desertfairychickres4021]

At the end of my description I type in "Packaged & Stored" and where it is aka box # or ID. Helps keep my sanity. I learned the hard way.

[@DiamondTrailRanch]

This is literally the most real straight forward video ever made for the industry, thanks!

[@random-acts-of-thrifting]

I bought vintage nativity figures made in Italy in the 60s. I sold it to a buyer in Italy. Love that it went back home.

[@susanegley4149]

That's neat!

[@HappyHomeRecipes]

Is it difficult to do international shipping?

[@susanegley4149]

@HappyHomeRecipes no

[@twicycledgoods23]

I sold a vintage Eiffel Tower pillbox to someone in Paris during the Olympics for the disabled friend of the buyer. It was nice to get the feedback from the buyer. That’s what makes reselling worth it.

[@corkychetwyn9987]

Does KZbin have an award like the Oscar for movies? This video WINS one! Thank you for all the great and authentic advice. My fourth quarter is rocking and I thought I'd share just a bit with you! Oh, and the P.O. Box idea is actually very wise! That's my next change! Take care, Justin. -Tim (Corky)

[@JewelsNcrime]

I agree I like his filming style and its very well produced. Some KZbinrs are just naturally good producers and directors all in one.

[@EricDolan1979]

Thanks for your videos and consistently great advice/guidance!!

[@justinresells]

Thanks for your support :)

[@ageek522]

I can’t thank you enough for the wealth of knowledge and clarity you provide. I feel like you have been my personal life coach for awhile now. You don’t know my situation but just know you are changing lives. Gonna start this one over again right now with pen and paper. Thanks!

[@jeffputerbaugh9616]

On #17, I hear you. However, I look at it a little differently. I view my unlisted stock (I think “death pile” implies it’s something you will likely never list) as stockpiled fuel that I can “burn” to generate cash when I can/want/get-to-it. I have had periods of time where I find great stuff every day, and I’ve had stretches where I struggle to find more than a few decent things in a week. Having a stockpile allows me to always have inventory on hand to list. I don’t love that it’s not as organized as I’d like, but it’s not uncommon for me to be very glad I have excess stock to list.

[@desertfairychickres4021]

As far as speaking with Ebay re a problem I have found approaching it as "Hi, I am very confused as to what I've done wrong" It takes the blame off of them as a business and puts it squarely on my shoulders making them much less defensive thus more open to helping you. Just a thought.

[@TheOldMansPicks]

Change your utility knife blades often. They're cheap and can often be found cheap at estate sales you visit. Make resizing boxes great again.

[@janetgerow7163]

Sell thru Rate has saved me time and money, shrunk my dead pile and made my selling mind set so much more positive.

[@istockgrizz]

This is such a great video! Quick hits on all of the best tips for reselling success 🎉

[@walkinginhisgrace391]

I have decided that you have the perfect calming voice to do “storytelling” or narrating with calming music in the background on KZbin. Thank you for helping with my anxiety…please think about it!😃❤️

[@mcsus7823]

Great video I would add: 1 is none and 2 is one referring to having backup to tools and supplies so I never have to spend to expedite or go out of my daily routine to get another 😊

[@justinresells]

great idea!

[@valeriesantos8178]

Thx, this tutorial shows, not only the effort u put into it, but the sincere care u have for your audience. Corny but… this video is so well done… + Tony the Tiger GRRRR8❣️:)

[@kattymatty413]

Pausing to comment on the tip about investing in lighting: YES YES YES !! I have a DSLR that can take high quality photos, but I don’t currently have good lighting. It wrecks my workflow because I have to work extra hard to tweak lighting for color and detail to come across accurately. I was a film major. No matter how good your camera is, if your lighting is crap, your output is generally crap.

[@mommahype]

My continuing struggle, I’ve bought 3 different systems and just can’t figure it out without having to edit pictures to improve lighting, which I know is wasting my time.

[@kattymatty413]

@@mommahype I hear you 100% on the editing and I wish you the best. I'm trying to find a system for my light table (so I need lighting below and above) that's got a small footprint and adjustable brightness and color temperature. I'm open to recommendations for the little space I have! 😅

[@thomasfrench2012]

Never call it a death pile. Instead, call it something like your sourcing inventory. Calling it a death pile reinforces that is where things are thrown to stay forever. Whereas if you think of it as your sourcing inventory, that implies it is worthwhile and once that thought transformation sinks in, your "death pile" will go away in more than one way. Remember, it is all about mindset.

[@justinresells]

I like the way you think.

[@jochildress5003]

So right. Profit pile. Sourcing pile. Money pile. I’ve been disciplining myself not to call it a death pile.

[@togetherrrr]

Thank you for this tip. To call an unlisted inventory a death pile is depressing and draining. Mine is organized, but I hesitate listing more than I am comfortable with. I list exactly one item for one sold item, as a part timer, to keep my shop small and manageable,

[@debrahansley]

Justin, i am amazed! This is the best video ever! Of course, i say that every time I view your channel. 😂 Thank you for the encouragement and wealth of information!

[@showoffyafresh]

Systems are so important. I resell Sportscards so it's definitely important, especially organization. Great vid as usual.

[@FlippingGrammie]

Love your positive attitude and great advice! Thanks!

[@gazco13]

regarding Tip #30 & late shipment rate, you are technically correct that a late scan does not necessarily mean your package will be marked as late, but there is another seller level metric called "Tracking uploaded on time & validated" that does require your item to be scanned within your handling time. When I first started selling on ebay I would just drop packages in the blue usps mailboxes & eventually learned this one the hard way haha. But super helpful video! Thanks for all your great content

[@Rapunzel122-s9w]

My review shows must ship and receive scan within my time stated. I wonder why eBay has different metrics like this one.

[@Fahrenheit_Motorsports]

I didn’t know the priority mail box cover up was illegal 😮 Good to know 😅 I appreciate the information as always. It’s been gold to me.

[@deetaylor6869]

Where was that said?

[@PeppersVault93]

​@@deetaylor6869At exactly 27:27 he says it's illegal

[@kld70]

@@deetaylor6869what if it was a prior used priority mail box that we cover up? I mean, I paid for it when I bought the original item shipped in it. Why can’t I reuse it if I cover it up to prevent shipping confusion?

[@kibble-net]

Another excellent video! Keep up the good work and thank you for sharing all of your wisdom.

[@Judysbayoubostons]

I really needed this video. Thank you for making it. We were Power Sellers about 20 years ago and I really enjoyed it. I'm ready to get back to reselling on eBay.😊

[@angelad.8944]

Great video. I do think the preface of, selling on eBay from the USA is a good thing to say. eBay Canada is a different animal. No global shipping, not the best "sell you own" copy and paste function, never even seen a RMA option, promoting is basically useless with one off items that are unique, shipping is bonkers up here(especially now with the post on strike), and more I can't think of right now. 😅 All the rest is spot on though and really sound advice. Thanks so much for taking the time to present it all together like this. ☺

[@justinresells]

Makes sense! I don't envy y'all up there :)

[@MrBbbakersk]

Thanks, you have helped me put food on my table.

[@Rapunzel122-s9w]

Sellers need to know their prices, sellers fees and shipping fees before listing an item. I do check these 3 things before pricing since I ship free to buyers. I see so many items same as mine that are low priced and sold with free shipping. I sell retail and I often think how many times sellers lost money or left money on the table. Research is key. Excellent video as always and lots of gold nuggets. I’m always looking to improve and learn from your videos. Thank you,

[@gritandglam1815]

Buying boxes (and reams of actual packing paper) was the biggest game changer for my store in 2024. I sell mostly hard goods so I need really sturdy boxes. I was spending too much time hunting for an appropriate box; now I just go to my shelves and pull out the right box which are sorted and stored by size and are easy to access.

[@ChuckVanPelt]

"Buying boxes is worth it." This 1000%. I used to be a committed box recycler. I spent some time examining the items I sell and determined the lowest number of box types that I can get away with. Now I purchase most of my boxes new and it has completely changed my shipping efficiency for the better. I can ship 5-6 items in standard new boxes in the same time it takes me to make a single "frankenbox". I'm not saying that I won't spend a little extra time to customize packaging for a fragile, expensive or large item, but for 95% of the things I sell, I use one of 4 standard package types and I sail through my shipping each day. And remember that boxes don't have to fit exactly. I find it better to put a few cents of void fill in a box rather than cut it down to fit the item tighter.

[@l.w.c.2519]

Ohhh yeah I’ve made several “Frankenboxes” myself!! They all have been enormous also (think 8ftx3ft), super time consuming.

[@dauentina]

Shipping is a major factor in purchasing for reseale for me - this includes packaging. And if I have to use a box, it better be worth it! Mostly because of what you say, its a time factor. So I'll stick with the stuff I can send in a mailer. ;)

[@storagewarriorpodcast]

I'm still a committed box recycler, though we do pick up new boxes in bulk off Marketplace all the time, because they're cheap or free. But we get so many boxes from the Lordco auto parts cardboard bin around the corner from our warehouse that we're probably going to have to give those folks a Christmas present. They've saved us SO much money.

[@ChuckVanPelt]

@@storagewarriorpodcast Love this. If you have an opportunity for free packing materials and it makes sense for your business then that is the right move for you.

[@caeliachapin5317]

Wow, this video is packed with useful tips! I'm glad I found your channel.

[@twoglassysisters3787]

Such great tips for reselling. We implement many of these to make our business a great success.

[@jeffputerbaugh9616]

Maybe the best video yet - great info!

[@hycinth5371]

Thank you. Great video. Love your channel 😊

[@RebeccaDennison-y9u]

❤I love your videos!! You have taught me so much! And by the way, I love flip wise

[@dougtcu]

Best video yet! Thanks Justin!

[@sheilamaloney3932]

Awesome video. Happy new year!!

[@pdixson1031]

Excellent! I knew and getting anxious with all the fear and details over whelming. This video very puts it all in place. it’s just business. 👩‍💼 Thanks!

[@irenegraves4093]

Great video!!! You covered it all. Just in time as we evaluate and plan for new year.

[@jeffputerbaugh9616]

Sorry, one more, only partially agree w/ #25. I agree you don’t want to have a significantly lower price than other listings, but I almost always aim to be the lowest price listing - particularly if it’s something that might be treated like a commodity. If you have a hard to find collectible, def don’t be low price. If you have printer ink, or a sealed board game, or 100s of other things, I’d recommend being low, or at least at the low end. Everyone loves a good deal, and I want my stuff to move, so I’m going to forego the extra $6 in exchange for being the lowest price listing - or close to low - price. This is also allows me to pick up a lot of lower STR items. If I’m the low price on an item that only sells once per week, I’m likely only going to have to wait a week or 2 (or 3) for it to sell.

[@Rapunzel122-s9w]

It sounds like you are not aware that you are hurting other sellers by racing to the bottom with low prices and the brand is also affected by your low prices. I always try to be in the middle of high and low prices.

[@jeffputerbaugh9616]

It sounds like you’re not aware of the principles of capitalism.

[@patriciamckenzie9995]

Great video. Everything you said is what I do, with the exception of promoting listing's. I am not selling enough yet to do that so I do run sales regularly. I am 8 months in to my ebay business. I guess the only way to get it done is keep on going.

[@ancidoc1]

Thanks!

[@ancidoc1]

Your advice has been so incredibly helpful. I appreciate you!

[@justinresells]

Thank you!

[@MarkNelson-q9x]

Awesome. You were recommended to me and I always look for your new stuff and consume it immediately!

[@RebeccaDennison-y9u]

You are stinking amazing, Justin! I am from the south so when I say stinking amazing that means awesome but better!!

[@pamprier4710]

Wow, Justin, you knocked it out of the ball park with this video! (Yeh, I'm a Cards fan. Lol. Used to listen to them on the radio, with my grandpa, when I was very young.)

[@justinsmith8715]

These videos are crucial. Thanks for making these. Love your content.

[@FrankGCann]

I really enjoyed this video. Have a Merry Christmas!

[@MILLERGAMIN1YT]

Hi Justin, love your content I watch every chance I get. I don't know if you have done this yet or not but I was wondering if you could do a video for sourcing for those who don't have a lot of spare money to constantly sorce every day. What are some things sellers like myself can do ? To make sure they are listing every day. I plan to have more sales we all do but I'm not there yet but I have big dreams and I am willing to do whatever it takes to get there. So I thought I'd ask your advice on this. Thank you and keep the great content coming 💯

[@justinresells]

kzbin.info/www/bejne/n5Wpc3-Zp7l7fNE

[@MILLERGAMIN1YT]

@justinresells word, I'll watch it thank you

[@cashway0420]

Interesting Fact: The original movie script for "Flipper" was about a Dolphin who went to yard sales and flea markets to find stuff for eBay reselling.

[@bigjohntechreviews4807]

Hey Justin, thanks for sharing this information with us. You mention RMA's, can you maybe give a brief summary on how to turn this on, I searched on eBay and could not find that option. Thanks in advance

[@justinresells]

Selling preferences > Return preferences

[@bigjohntechreviews4807]

@justinresells thank you sir 👍

[@lamaxx8562]

Great video Justin! Tone of good advice and information! Thank you!

[@Breezy5437]

Where is the best place to buy boxes, mailers etc. newer seller. Thx for information. This list is great info. I have been researching on you tube and made the decision to do this after retiring from a nursing career. I started listing home items sold over $300.00 gross in 5 days learning as I go. Lost my butt on first item sold by offering free shipping….First lesson. Thx for the great video and sharing your experience. Subscribed. Cheers.

[@tohono]

I actually think it's a good idea to run a couple of auctions on occasion. I believe the metric provides another boost in your visibility on the site... the same as any activity on the site does.

[@wandarsmith4302]

Hi Justin, I love and learn alot from your videos. I started reselling on Ebay this past Dec. I mainly sell items from my closet. Once the weather warm up i will starting going to garage sales. There is plenty in my area because of the military. Question- What app do I use to quickly look up items? If is Ebay, do you video for me to view?

[@BiBi_Aussiesales]

The ISP is not available worldwide. In Australia we send items directly internationally

[@LastOfTheRockStars]

Is there a label printer you recommend? The PO Box is a great idea.

[@justinresells]

I use a Dymo 4XL

[@SiloComics]

Great video, Justin! One question, what lights do you use now, the thin LED ones? I've been trying to find something similar but no luck. I saw your link for the big boxy ones but I thought you had moved away from those to the thinner LED ones, that's what I'm looking for, to save some space. Oh, and does anyone else want that Grave Digger truck as much as I do?!? lol

[@moonlightlike]

I agree with most of what you say. I’m going to use your videos to set up new sellers. I do have some disagreements though. Picture taking requires nothing more than natural light and your phone. If listing small items. Invest in a pack of colored cardboard to use as background. Also used boxes are a great way to cut costs. To keep regular sizes, pick a store and you will get average repetitive sizes. Like the dollar stores. Also used boxes are less likely to be stolen from porches.

[@BagBuyThrifts]

I just read your reply to the only negative feedback on your profile hahaha "You know how much it costs to ship before buying. If it was too expensive, why'd you buy it?" 😂😂

[@justinresells]

yeah, that was a weird one!

[@joshualuissaldivar8069]

Excellent , thx for sharing

[@storagewarriorpodcast]

Hahaha, we always buy more than we sell, but we have a warehouse. Since you have to be ready to buy at any time (hence always having cash on hand) we tend to seize opportunities as they come, even if our space starts to get overwhelmed. We do have warehouse sales from time to time to clear out a lot of things at once and sort of "reset". But at scale I think it is totally normal to buy more than you sell.

[@justinresells]

buying more than you sell is generally okay, but I said buying more than you LIST. lots of people have a problem with that :)

[@storagewarriorpodcast]

@justinresells hahah yes, an important distinction. Definitely an issue with limited space!

[@Rapunzel122-s9w]

@@justinresellsI have this problem and stopped buying items over 7 months ago. I now shop in 1 of my 3 garages.

[@MattsPokeMart]

Great tips and video!

[@gracesunshine6716]

appreciate the practical advice, the best

[@judiepollick3178]

Great video, great tips! Thank you Justin!!!

[@nicolebrown230]

Do you have a video about your origin story in the resale world?

[@craigwinans1948]

Great video. The info should help everyone, even seasoned sellers

[@CraftwithBarbaraDrake]

Great information as always, thanks Justin!

[@cyndimanka]

I got a negative review from someone on marketplace, and what she said was totally false. She was saying that I told someone else something different about some thing I was selling and it happened to be her mother. But what it was was I had two items that were very similar but they were different. So on the one hand, I was telling the mother $25 for this item and telling her 15 for the other item and she said that I was lying.

[@mommahype]

Is this list available for download? You are awesome. I appreciate all the information you share. 😊

[@natashaoilar7705]

Another excellent video. Thank you!

[@misseyespy1]

Thanks Justin ! I soo need a kick into action after four years still not many systems here yet! Yes defects !lol

[@salr2875]

Love your videos . eBay is my part time gig to help pay for kids college . I now have 100 drafts but list only 5 a day would just list everything to get it up for Q4 or in general but leave it for when I don’t have time for 5 a day and drafts are gone. Ty

[@justinresells]

I would get as much live ASAP for Q4.

[@pinkpigletparker8703]

Might want to check your drafts. I do mine on the phone and lately they keep erasing it and I have to go back and do it again- meaning the description etc. So now I'm being forced to post and not have a bank.

[@salr2875]

@ yeah . I think after like 90 days they erase . I was on vacation from regular job last week so built up my drafts to make life easier once back to regular grind. I could list my 5 from my drafts each day instead of finding time to keep up with listings like late at night etc

[@lionheart830]

Hi Justin, how long should we save photos taken of items that sold? I transfer the photos from phone to pc to give me more space but now I wonder if the item sold should have a tracking system to show when to delete photos. Thank you for taking precious time to make this very educational video! I appreciate it!

[@justinresells]

eBay will retain the photos for 90 days after it sells. I don't keep them any longer than that.

[@charlenepetrie4011]

Great video Justin! That is a LOT of tips! I suggest resellers consider a few other factors when it comes to promoting a listing instead of say 2% across all listings. If there are say, only 5 others listed, does promoting yours really make a difference when the buyer can see all 5 of them without scrolling? Buyers can sort by many filters, and perhaps one of those existing filters brings your listing to the top without the fees of promotion, like "lowest price with shipping" which is one I use often. I also run sales often, which is another filter they can use, and may bring your listing closer to the top. I saw a listing promoted the other day and it was the ONLY one listed. Why bother promoting, really? I have also come to the conclusion that when checking STR and you go into "SOLDS", you'll notice "COMPLETED" also automatically enables as well. Completed sales aren't ALWAYS sold (as in, an auction that ends with no buyers), thus inflating what you THINK is the STR. Using Product Research (AKA Terapeake) may be more accurate. Thanks for all you do! ☺

[@BukowskiQuotes]

So envious of that workspace.

[@JackBurton081]

Ton of great advice. Thanks!

[@mandunsekpongthriftfinds]

Very great and educative video . Thank you

[@heatherheather600]

Great video Thank you 😊. So excited to get 2 in 1 week.

[@sherrydurham2220]

How do you promote everything at 2%? I can't find it, I did find how to run a sale so that was informative! I sold a promoted item and it went from 100 dollars to 64 because of fees, kinda shocked but after hearing your explanation it made sense, plus it wasn't all items so wasn't 2%, was much more than that. Thanks for all you share it's helped me as I start this née venture at age 61!

[@beagrateful431]

I wish anyone complaining about eBay fees would try their hand at getting their own traffic to make that same sale. It quickly makes you appreciate the value of traffic.

[@fcv1967]

What formula do you use to price an item?

[@moonlightlike]

Quick TIP: when taking photos, remember your buyer cannot hold and examine item. eBay allows for enough photos for you to try your best to give your buyer the closest to holding the item as they can. This also protects you if you have photos already showing any flaws.

[@Joe-Skier]

Thanks again Justin 😀

[@justinresells]

you're very welcome

[@robinpeterson3454]

Where do you buy your boxes?

[@davidbeard2451]

Ton of helpful info

[@brianprince6745]

justin loved the video . just need a litle more info on one of your points. you said watchers dont meen much. but do you send them offers on a item you have listed?any clariation on this would be great. used some of your advice today, if its not listed you cant sell it. bought a item at goodwill today, told my wife i got to get it listed, 2 hours later it was SOLD, THANKS

[@justinresells]

I do send offers, but the success rate is usually less than 5%

[@sarahkoltz8017]

Your videos are the best! Thank you for sharing your wealth of knowledge! I recently had to cancel a $10 order because the item was damaged. The customer left neutral feedback. I didn't even realize that was possible. Do I just respond to the comment professionally and move on?

[@jodajipe]

Justin, do you have suggestions on what countries/place we should exclude in where we’ll ship to? I’m in the US and opted into the ISP.

[@GrimFlips]

On the subject of lighting: I can personally attest to how important this is. For a period of a few months I was certain that a new phone or camera was what I needed in order to improve the quality of the dingy, yellow-tinged pics being showcased in my listings. Thankfully, my laziness and curiosity put off the purchase long enough for me to discover that the yellow spectrum in my chosen LED lights were to blame. In terms of lightning, my personal preference is the whiter, the better.

[@hycinth5371]

Hi Justin, what is the application that you used to track mileage again? Sorry for asking for it again. Thank you in advance.

[@justinresells]

MileIQ.

[@ThriftedSpirit]

I upgraded my phone to the Samsung S24+ and the camera has a better zoom for jewelry than most cameras.

[@Sucrosefanatic]

I used to allow free returns but no longer offer it. I am tired of buyers taking advantage of it and having to pay the return shipping label that I should not be liable for. By doing this, I tend to drive in more serious buyers who would examine and take more close attention to the descriptions and photos.

[@Tpiechowski]

Not sure if this is the best video for this question but when you are at garage sales, estate sales, church sales or thrift stores, are there any items that you look for in particular that you know will sell fast or have a high ROI? Do you research every item before you buy it or do you go with your gut at the price point you buy it for? Do you have any recommendations for bulk wholesale sources? Do you already have a video for buy strategies for particular items?

[@joeymell7895]

I have been following your advice for about 3 months now. And my store is growing great! Thank you so much! I list at least 1 item a day to keep in the algorithm. Do you know if i do sell similar from an item that I’ve already sold. Will that work for the algorithm? I hope that made sense. Thank you

[@justinresells]

I am not sure what you mean exactly by "work for the algorithm" but clicking sell similar on one of your previously sold items is totally fine.

[@joeymell7895]

I was told if i list at least 1 item every day that it would help my sales/views with the ebay algorithm. That if i missed days of listing items it would hurt my sales.

[@d.s.7411]

Well you know your doing good when you see the only comp for an item is the one you sold. But you said the fourth quarter of year sales pick up, I have failed to see that, although this is the first year I am trying to sell. My business plan is moderate as I am old retired. I track it on spreadsheets and am trained to use them. If I take my profits and divide by the hours of my time (I do keep track) it's about $16 hour which isn't bad until your realize you haven't paid taxes yet.

[@Nooks-e4x]

I understand the importance of a good sell through rate on things you are sourcing but what about things you already own? If the sell through rate isn’t amazing would you still list it?

[@justinresells]

Depends on your tolerance for storing it. If you don't mind hanging on to it for a while longer until it sells, might as well!

[@Nita-fb7eq]

Hello Justin, I have had an ebay store for around 1 and a half years. I want to donate 'not sold' items to Goodwill. I would like to clear my store of bad inventory. Have you any information as to how to do it?

[@justinresells]

End the listings and drop it off at Goodwill. Keep a record of what you paid for it and talk to a CPA!

[@Nita-fb7eq]

Thank you!

[@TripsAhoyy]

It happens when you purchase something and it shows are sales final. Like a yard sale or a liquidation store. So sometimes no returns scare off scammers

[@justinresells]

Scammers know how to work the system. A listing that doesn't offer refunds means nothing to them.

[@goldtopsrock]

Great videos. Since you have a PO Box how do you handle UPS returns if they occur?

[@justinresells]

I'm not sure. I've never had a return come through UPS.

[@scotty_oh]

Bought flipwise. Loving the breakdown if tax time plays out good for me I’ll never let it lapse. But I’m curious if you’ve have used flipwise for receipts? I am not great with keeping receipts but majority of what I buy is cash marketplaces, yard sale ect. Plus couple thousand of my net sales were personal items from a couple years ago during the video game hype, so needless to say no receipts and now at a loss. Any pointers/advice for cash transaction tracking. I am pretty good at entering my purchases accurately but do I need proof for the tax man?

[@justinresells]

Keeping a record of your purchases (like logging the cost in Flipwise) in scenarios where receipts are not available should be fine and acts as a "receipt" but talk to a CPA to be sure!

[@JoAnn-t6v]

I've enjoyed your channel and I have learned a lot. Thank you very much! I've sold on Ebay for 8 months and have done really well for a beginner. I only started so I could get rid of the Ebay inventory my sister had when she passed this year, but I'm hooked now. What should I do in this case? What would you do.? I sold an item and I was paid for it. I shipped it and the tracking states that an attempt was made to deliver. The next entry says "Held at post office at customer request" and has stayed that way for just over 1 month now. I've emailed buyer twice with no response, left a voicemail message once to the phone number listed on order. I'm ready to just leave it alone at this point, I tried. I just don't want to get a ding on my account for non-delivery later or would that happen?

[@Leles577]

This has been a big warning in various seller groups been in selling similar off other listings that aren't your own. If you look at your business polices it brings there's into yours & you will see pages of this if this is a normal practice. More importantly it can really mess you up with charging to much or worse not enough shipping on your listening. I would love to do this, and put this controversial point to rest, do you not find this to be the case in your own listing? Thank you really enjoy your videos.