Your method worked for me. Mine was constantly running water. I saw another video where you hold down the power button and plug it in. I tried that 7 times and it didn't work. Another variation said to do the same thing but hit the small, medium, large buttons over and over again. That didn't work either. I then took the palm of my hand and hit the machine all around the outside of it. There must have been a stuck switch inside and me banging on it broke it free. It works fine now.