IT: Helpdesk/Support Watch This Video! (New Hire, GPO, Lock Out Policy,Cmd,Mailbox,Password Reset)

[@jeremiahp7572]

​ I wanted to give you an update on my job interviews. Just last week I applied to 3 different help desk Tech support positions using the resume from your videos as well as Jobskillshare videos. I had my very 1st IT interview on Skype this week and it went so well they offered me the position on the spot! Keep in mind I have no experience, no degree and not even my A+...but I have been studying for a good while and setup my own practice lab. I was able to talk with confidence and in detail about questions they were asking me because of the countless hours I put into learning on your channel as well as Jobskillshare channel. I am currently doing a background check and should be starting around the first week of June which is next week. The position is level 1 help desk and is a remote position working from home for a virtual school helping students and teachers. Thanks again Kevtech ❤ I have some of the interview questions they asked me if you would like I can share let me know.

[@KevtechITSupport]

Definitely share it, nice job sir. Congratulations. Send me a quick email with the job interview questions.

[@eddy72286]

How did it go?

[@karlmunsayac7332]

Thank you for this Kevin. I just started my very first IT job as a junior in an MSP, and your videos help me build the confidence I need to learn and grow in the industry. God bless

[@KevtechITSupport]

Nice

[@alexjeremiahgaming8915]

Thanks Kevin, with everything you have taught us i believe anyone can have an IT job i am getting so motivated by you i thanks GOD for you.

[@KevtechITSupport]

Thanks

[@PervySage112]

Love the videos kev. Keep it coming, Best believe your channel gonna keep growing. Please continue to provide us information for new techs. Continue with the great content.

[@KevtechITSupport]

Thanks. I try to make videos. Noone knows who I am on KZbin yet. It takes time and patience.

[@omerabdalaziz8593]

I am so grateful Kevin, You do help me a lot Please keep putting these great things

[@KevtechITSupport]

Will do

[@br0wnskiin22]

Hi Kevin, Do you have a video that goes step to step on how to set up your own practice lab? I enjoy watching your videos but I would like to follow along and practice on my own. Thanks

[@KevtechITSupport]

I have a playlist, it's this one: kzbin.info/aero/PLdh13bXVc6-mhNeeR9CaApclcOYAA-16j

[@br0wnskiin22]

Kevtech IT Support thank you!

[@562920]

Hey Kevin, I know this is unrelated but what do you think the AZ 900? I was thinking about taking that to get my first cert in Azure then move to other certs since the MCSA is been retired and everything is going cloud based. Also would you say cert are important or would you say experience is?

[@KevtechITSupport]

it's funny you mentioned this because I have to take those certs this year. You should have both experience and certs. Some companies will hire you if you have experience while other companies might ask for the cert. Than there's the 3rd option where a company ask for both experience and certs. I believe some companies are still onsite premise set up with server 2016 so mcsa is still being needed or used if that makes sense.

[@websurf71]

Hey Kevin great videos man!!! Wondering if you can make a vid on imaging computers got an interview on 30th June 2020 it will be a great help i am from NYC as well... Hope you and your family are safe..

[@KevtechITSupport]

Go to jobskillshare channel he has videos on imaging. I did a collab video with him.

[@braddahg]

Thanks Kevtech, excellent practical information. Keep up the good work.

[@KevtechITSupport]

thanks

[@rawoctane]

Good information. If awells logs onto his own computer and goes to his c-explorer. He types in, for example, "\\servername\home\jchan", would awells be able to see the filepath name itself minus the actual contents of the file or would awells get an error message that states, "file does not exist"?

[@KevtechITSupport]

He would get an error message because it only belongs to jchan.

[@rawoctane]

@@KevtechITSupport Thanks!

[@barnabasafley7396]

Hi Kevin. Thank you for the videos! I was wondering if you have already done a video about how to download the Microsoft Exchange Server 2019. For some reason I am having trouble finding the iso file.

[@KevtechITSupport]

why not use 2016? it's pretty much the same thing.

[@barnabasafley7396]

@@KevtechITSupport ok. It was because I have a windows server 2019 VMware. So a 2016 exchange server could work on windows server machine 2019?

[@KevtechITSupport]

It's not going to work. 2016 exchange isn't compatible with 2019. I would have a video on it but it doesn't work on 2019 because it's not supported for that os. It only works on server 2016.

[@johnczech7074]

Excellent job Kevin

[@KevtechITSupport]

Thanks

[@twana72]

Thanks Kevin 👏

[@ltigre2031]

GOOD VIDEO KEV. it was a good review.

[@KevtechITSupport]

Thanks

[@yusei5ds870]

Hey man, very noce video 👍 I know you can resolve a locked user account via AD in a metter of seconds, but if you have somebody who gets the message constantelly (every other day), what could you do to solve it permanetelly

[@KevtechITSupport]

I answered that question in another video. If that happens than you use account locked tool or a 3rd party app that tells you what keeps locking out the client.

[@gameclips3387]

what happens if you delete an account? does it delete all his files too and everyhting under domain account?

[@KevtechITSupport]

good question, its on the server and the server has his profile on it. It will most likely delete everything unless you have backups or recycle bin on.

[@gameclips3387]

@@KevtechITSupport so the domain account is not jsu user name and password, its also file,drive and setup as well?

[@KevtechITSupport]

Domain account gets deleted on active directory, they might lose everything but it also depends how its set up. Whenever you login on a computer, it adds files to it. Those files on the pc or work machine doesn't go away. You can still captured that even though the account deleted on active directory.

[@gameclips3387]

@@KevtechITSupport thanks Kevin, Ive been Two months IT junior and i watch your videos when things i don’t understand . Keep it up!

[@danieldelaney4830]

Thanks Kev

[@elimbu]

Why does this guy look like Sid from toy story? Nevertheless amazing video dude. really informative!

[@KevtechITSupport]

I kind of look like him but not really.

[@elimbu]

@@KevtechITSupport 😂

[@manueljimenez5575]

I purchased a computer but it keeps locking out with a message “ your system has been locked out , please call the help desk tech department “ I tried resetting the windows on it and disable Access control but it keeps doing it . Any suggestions?

[@KevtechITSupport]

if its joined to the company system than you can't really fix that issue unless your department unlocks it.

[@manueljimenez5575]

@@KevtechITSupport thank you so much Kev!

[@love-dh7jg]

Thank you Kevin :)

[@olonzo2505]

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