Keynote: Embrace Complexity, Scale Agility by Dave Snowden

In order to successful scale any method or practice, it has to have some basis in theory. This presentation will use insights from complex adaptive systems theory and the cognitive sciences to lay a foundation for that theory. Seeing software development as a problem of knowledge management, the theory will elaborate a understanding of applications as the emergent property of a co-evolutionary interactions between technology capability and unarticulated user requirements.
Having established a basic theory a range of methods and tools will be elaborated. These include:
- Narrative based approaches to requirements capture (not to be confused with Story telling or story boarding) which gather thousands of fragmented self-signified anecdotes relating to real and imagined needs within a user community and allow interpretation and integration into project planning.
- Approaches to project planning and implementation that focus on the creation of self-organising teams of specialists and users to create novel approaches, supported by evidence to previously intractable problems. This is particularly relevant to the 5-10% of any major project which creates 95-90% of the grief.
- The integration of tools such as blogs, wiki's etc into the development environment. Too often corporate environments over-constrain those tools into over rigid structures which destroy their utility.
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