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One of the ways that people like to classify their KPIs and performance measures is by whether they are quantitative or qualitative. Should we do it? And if we do, are we doing it right?
More detail about quantitative versus qualitative KPIs:
-- www.staceybarr.com/measure-up...
More information about Stacey and PuMP:
-- staceybarr.com
-- staceybarr.com/about/stacey
-- staceybarr.com/about/pump