How To develop great KPIs (Key Performance Indicators) for your business, department or project

[@asifadeni]

You not only have good looks, good voice but also have excellent quality for the presentation of complex subjects in a simple way for viewers to understand.

[@bernardmarr]

Wow, thank you!

[@sandeepgedala7589]

r u gay ?

[@sandeepgedala7589]

why r u gay ?

[@xolanikhumalo9267]

these videos are helping me a lot in my Management Course!

[@bernardmarr]

That's great to hear!

[@rocket1853-q9e]

Practical examples are missing in your speech

[@Amazing4u]

Thank you Bernard, it was clear and direct to the point. I will make use of the published resources.

[@Amazing4u]

@Destiny Awaken LOL. It s a recent change due to my KZbin Channel about Project Management. Its Passion, I am pretty sure you understand it. ;)

[@myvoice31]

How do you track KPI’s when good performance is something that can’t be tracked? I work in risk management- we want what we do to result in less claims. How do you track what we do? If we help a policyholder and that avoids a claim- how to track RM’s performance? It can’t just be less claims because the company is growing.

[@rsharkey416]

Did you work it out? This is the same question I have 😆

[@goofballbiscuits3647]

It should be something like a ratio of claims to total policies and submetrics like cost per claim. Monthly sales growth should be leveraged and track if there is a correlation to a higher claim rate. If staff are able to assess risk costs, maybe where premiums went up to help mitigate loss, track that increase. I don't know your business well enough but think about how that role makes an impact and qualify or quantify that with the data you have or can gather.

[@leocincint2149]

Great content! I have a question around financial indicators if anyone can help. I'm a senior Web Dev and have been approached by a person who has a Masters degree in Economics, and he wants to partner up to build a Saas project which will present 50 KPIs for whatever medium/big company that inputs its balance sheets (not sure the correct terms but I hope you get the idea) Apparently a massive slice of these companies don't already do this (We're in Brazil) or they pay massive amounts of money for it through consultants. So I've been told that this wouldn't work out without a further consultancy service. Also that companies wouldn't really trust to use this Saas due to sensitive information. And some said it would be a useful tool for financial consultants. I wonder what you all have to say about it. Peace and love to you all.

[@shazgee1996]

I am good with accents.. are you from Germany? Great video and knowledgeable, I think you could have done with some recourses to show with white boards and data (practicality would have helped) etc, a bit boring, definitely a like from me. though.. thank you

[@LuisPeris-g2x]

Thanks very much from Europe

[@christabelchinas]

So glad I've found you. Thanks a million.

[@riyadhian01]

Thank you! @Mr Bernard Veny Informatic Clip

[@bernardmarr]

Glad to hear you liked it 😊

[@matayitshipamba4589]

nice speech and explaining clear , great bernard marr all the best

[@bernardmarr]

Good to hear you liked it!

[@mohanmangala4005]

thank you so much looking forward to learning more things relevant to this subject.

[@johng5295]

Thanks in a million. Awesome. Where have you been all these years.

[@bernardmarr]

Happy to help!

[@mugeshbabu8989]

Nicely captured..

[@fh485]

Very informative and easy to follow

[@Rob-fj7rz]

Thank you! This helped a lot :)

[@areebkhan519]

Amazing content sir....

[@bernardmarr]

So nice of you

[@ralph839]

I get 15 points, not 16 points. What am I missing?

[@matayitshipamba4589]

great very good

[@hydrakn]

404 error dead link to the template

[@bernardmarr]

Thank you for letting me know - all fixed now

[@willsrakhimov5400]

Thank you very much!

[@bernardmarr]

You're welcome!

[@YellowPageSolomonIslands]

Great

[@熊云凤-p3p]

👍🏻

[@krunalpatel1866]

body language issues

[@Abhijeetetrx]

Don't worry, you can work on your body language issues! Stay Strong Krunal!