Airbnb settings you need to turn OFF. Like, right now.

[@carenlettofsky3045]

I was an AirBnB host for several years. One of my last guests kept stealing from me. I kept AirBnB informed and let them know I was kicking him out. AirBnB agreed & supported me. I wrote a truthful review of the guest to warn future hosts. Several months later, I received an email from AirBnB saying that they are removing my review of the guest. Got me wondering how many reviews they have removed so hosts would not know what they are getting into. I turned off my listing then.

[@Romanaroundcr]

exactly what happened to me. more then once!!

[@KevinBurns86]

Confused. Why did you keep hosting a guest that “kept stealing “ from you? Why not tell Airbnb you cannot host them again. That’s what most hosts do.

[@carenlettofsky3045]

@Burns Hustles - Those that did steal, stole little things like the good hanger I provided, towels that I provided, etc. I would reach out to the guest asking them to return the item(s). If they didn't, I contacted AirBnB and charged the guest for the item(s). I kept renting because I needed the extra income. My whole point was that, apparently AirBnB deletes honest, but not flattering reviews of guests. Future hosts will only see the good reviews.

[@gabrielgarciasalinas1519]

AirBnB cancelled my 3 listings one day - and gave me no explanation. I complained, and got no feedback from them. They were rude to me after 3 years of hosting people non-stop with good reviews (with a few minor exceptions). Now I´ve booked my listings up with long term contracts and there´s not much difference in the money I receive - minus all the cleaning and laundry work that comes with AirBnb. So, I couldn´t be happier.

[@carenlettofsky3045]

@@gabrielgarciasalinas1519 - What site are you now using?

[@SENSATIONALOOP]

Wow, thank you for this video- y'all are amazing! The security cameras and maximum stay sections were especially helpful.

[@bayorplay9342]

always pay your cleaner. they are the #1 key to your property.

[@sallyann8686]

Wow YOU two are excellent Ive been a Host for many year A Super host but I just heard quite a few tricks or things I did not KNOW!!!!! Thank you Ill Keep watching for sure Im going to go back to the rolling booking and listen to that one again !!!

[@ganvasbeauty3238]

Wow this is one of the best Airbnb videos I've watched. Thank you for sharing all this valuable information!

[@ivantejeda]

🔥 I’m with you on this @Ganvas Beauty! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@IzzyOnTheMove]

I just upgraded my listing after watching this. Doing some major renovations & painting, furnishing upgrades, etc in the coming months in my prime waterfront AirBnB in Quebec City. WOOHOO!

[@kyleeandsteven]

awesome! congrats!!

[@ivantejeda]

🔥 I’m with you on this Izzy! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@cobycosta8136]

Sound is trippy. Coming from opposing sides.

[@scorchz0681]

Thanks for the video guys! Not sure if you are on VRBO but one item that I found out after the fact was the damage protection for bookings. I just launched a couple weeks ago, got 4 bookings through VRBO without it enabled. Of course on my first renters the kitchen faucet leaked into the cabinets and into the 2nd floor unit (we’re on the third floor). Anyway, a more experienced host who I’ve been in contact with mentioned that there is an option to turn on damage protection which would have allowed me to get reimbursed for this mishap and protects me from any damage they could cause.

[@kyleeandsteven]

Great tip! Thanks for sharing!

[@KevinBurns86]

I found VRBO too clunky so deleted my account.

[@carlosalfonso4865]

great tip

[@arizonahd]

Ok, so I I have watched a lot of these. This one is the most valuable and so utilitarian.

[@alexanderhill2470]

Very helpful tips thanks. Also what I'd love to know is how to share an active Airbnb calendar (if possible) with cleaners, this would simplify the scheduling of cleaners for me a lot.

[@kyleeandsteven]

Sure you have to get it from the desktop site but under your availability tab on the listing settings scroll down to Export Calendar and give the cleaner that link. It can sync with other calendar programs like iCal and Google Calendar.

[@MegInWhispers]

Thank you for the tip about setting the extra guest fee for if the max guest limit is exceeeded! I was wondering how to navigate implementing that.

[@onecompass7290]

yes, I stopped using ABNB due to the huge fees which doubled or more the listing price. I can get a nice hotel at a comparable rate. It's bait and switch and I HATE that customer abuse/manipulation

[@kyleeandsteven]

if you like the experience of a private home but don't want the extra fees, you could try looking for a direct booking option :)

[@lucibelle]

You could try not hoarding homes.

[@KM_1983]

@@lucibelleYou could try not being jealous.

[@lucibelle]

You could try investing in something other than a basic human need instead of putting profit over basic human decency. You could also try not making assumptions. Jealousy has nothing to do with this.

[@successwithstacee9290]

Thanks for this! I adjusted my camera description to let the guests know it actively records. I'm not sure why we would have it otherwise, but I appreciate you sharing your airbnb experience in this category.

[@ivantejeda]

🔥 I’m with you on this Stacee! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@kobuswilmans]

If I turn off rolling availability and dates are unavailable be default; does it not prevent bookings from being made? Surely when a guest checks a date 2 months into the future and the rooms show that there's no availability, they would go elsewhere. Or am I missing the point?

[@KevinBurns86]

I agree. I am happy about the transparency now, and we, as hosts are in the hospitality business, we should not price gouge our guests.

[@taverastrades]

a $3400 airbnb i wanted to rent out came out to $6000 after fee's lol

[@kyleeandsteven]

Thats a lot of fees! I mean some we can't avoid like the city occupancy tax, and booking direct will help reduce Airbnb fees, but there are definitely hosts out there who need to cool it on the extra fees.

[@ivantejeda]

💡Great idea @Burns Hustles! Would you mind sharing more?

[@allisonladd7365]

Thanks so much for remembering that you are in the hospitality business. Airbnb started out as a fun way for people with an extra house, room etc. to make some extra money and meet new people. It was a fun and interesting alternative. No more for me. It is too awful and the attitude from the owners in general is kind of abusive.

[@skipneumann1]

We have been in business for 2 years and didn’t realize most of these default settings- thanks for your info

[@kyleeandsteven]

You're welcome!

[@ivantejeda]

🔥 I’m with you on this! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@catherineduncan6611]

I am so happy I found your channel. This is exactly the information we need.

[@kyleeandsteven]

Thanks, Catherine! 🙌

[@ivantejeda]

🔥 I’m with you on this Catherine! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@LisaSoulLevelHealing]

Thank you! Your advice is great 🙂 I'm very appreciate of you and your channel. I wish you continued success.

[@kyleeandsteven]

Thank you so much!

[@karencloutier3236]

FYI the disclosure of active recording camera is some places will have the device up as a security deterrent but not active cuz it cost to run it. I live on an island in the Caribbean and some ppl choose to risk being stolen from vs paying for internet to run it. So if the camera is there a thief is less likely to steal.

[@gwentexas]

Thank you guys. I am a suoerhost in Conroe texas. Remodeling atv the moment

[@BarisAtasoy]

You are great! I really appreciate these videos.

[@kyleeandsteven]

Thanks for watching!

[@TEBCO123]

great video. How can I get more traffic on my airbnb listing.?

[@AshleyLegare]

THANKYOU so much…you guys are so thorough and informative!

[@kyleeandsteven]

Glad it was helpful!

[@betteannbuchan4630]

Would be helpful to mention where to find the settings, especially for newbies. Otherwise, good info. Thanks!

[@sallyann8686]

Ok, You two Are Excellent. I have been renting as a superhost for 12 years and agree with every tip you have just given. I watched you before, and I believe you. I have done a nice little clip for Airbnb a while Back. As you know, we all have our homes in different places, so I do add the extra guest fee. I find what a difference 1 extra guest makes. In showers, laundry towels, and wear and tear. So, if I bake at the price, I am a bit out of the competition. I live in an area with a very high utility cost. And thank you a million for Addressing the Occupancy to tax. Airbnb only collects it in our unincorporated towns. So I have to. I had such a difficult time for Years. Finally, Airbnb Backs me up, and it's 90 percent seamless. Always a few complaints, but they are part of the business. We have to pay our total monthly tax to the town, so I do, and it's All /good.

[@presalesuniversity]

Thank you for getting useful tips and not just plugging a course

[@kyleeandsteven]

Glad it was helpful!

[@ivantejeda]

🔥 I’m with you on this Faizan! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@sallyann8686]

P.s. I will also message you regarding us Hosts and renting, but since it is Not on your site, May I do that? You both are as Honest a couple as I have ever seen. I'm good at reading people. To all hosts on this channel, Lisen to these intelligent young Pros that have got this down. Bravo to You Both, and Thank you Kindly !!

[@MrKofi]

Thanks for making this video. I'm curious if you may have an answer to this question. I've struggled to find a way to share guest access to my google nest products (external cameras and thermostat). I've looked far and wide and cant seem to find instructions anywhere, assuming they exist. I don't want to have to switch brands just to find one that allows limited guest access. Please advice if you have or know of a way.

[@pg618]

You said you see them on the camera? what camera where? I have stayed in Airbnb on 4 continents but I think I'm finished with Airbnb. I will return only when they allow guests to put up REAL photos and give authentic comments, good and bad. There needs to be a better confirmation process.

[@kyleeandsteven]

Only ever overlooking a an exterior driveway or a doorbell camera.

[@sueking6618]

Thanks for the very helpful tutorial. It was exactly was I needed to take control of my long term booking.🙏🏼

[@ivantejeda]

🔥 I’m with you on this Sue! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@eannicole205]

I have a hard time finding a host that will accommodate my fragrance allergies. Oftentimes they just deny my request without having any kind of interview back and forth. What can I do to find the places that will accommodate me?

[@westelevenlane]

I would definitely consider you! We hosted for Make a Wish once towards the end of covid. Professional cleaning crews can absolutely accommodate.

[@sixgunsue8]

New to this, where do I find the extra fees to turn them off?

[@lcampise]

You guys mentioned a driveway camera -- do you have a favorite!? Thanks.

[@kyleeandsteven]

Yes we like the Wyze camera. it’s linked on this list! arrivls.com/worksmarternotharder

[@boydlundell4390]

Whats best on the Sharing Setting? Like sharing all the details with other hosts. could this be bad somehow? brand new at this

[@bobbyboman3978]

do you pay the host fee on airbnb or do you pass it on to the guest?

[@LeahVeeEll]

Thanks for the great info! How do potential guests know you have availability if you have your settings on unavailable? Do people need to contact you for availability and do you make that known in your description? Thanks for any reply!

[@kyleeandsteven]

We keep dates open about 90 days in advance. The point is that we’re opening them intentionally with our prices set, not letting Airbnb open them automatically before we’ve had a chance to set pricing. Hope that helps clarify!

[@wadecollier4757]

@@kyleeandsteven I think I saw you are using PriceLabs now. I think this would alleviate your concerns? I hope you discuss your PL strategies.

[@ivantejeda]

👋 Great question Leah! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@sethrobertson324]

Nicely done per usual. Thanks as always.

[@kyleeandsteven]

our pleasure!

[@ivantejeda]

🔥 I’m with you on this Seth! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@ricardochaparro1533]

how do you prove it? it seems like there is where you loose 100% of the time . my guest smoked weed and Airbnb asked me to prove it . the place was smelling like my guest smoked weed but unless Airbnb would send someone to smell it , how can you prove it . and the guest is always going to deny it . why this people on KZbin never tell the truth

[@potassiumchloride2542]

You can find something like ciggrate burnt dust on the floor or table

[@emiree3140]

Thank you for the information! Do you mind sharing how/where you set your cancelation policy?

[@ivantejeda]

👋 Great question @E Miree! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@perrielynn7837]

What is the rule for Security Cameras?

[@kaitlannelson8156]

I wish I would have watched this before I almost got my Calander blocked! Haha. Thanks for the great info!

[@sassysally82]

I'm an example of a host who has security cameras that are NOT actively recording. They are very real looking, but completely fake cameras with no recording capability. They were already attached to the home when we bought it, so we left them up!

[@kyleeandsteven]

Interesting! Do you still disclose them and just say they’re fake?

[@sassysally82]

@@kyleeandsteven I consulted with AirBnB and they said all I had to do was check the box for "Security cameras/audio recording devices" in the Safety Devices section of the listing and just say "Multiple security cameras on exterior of home." I don't have to say they're fake, plus that would defeat the purpose of keeping them up as a deterrent. In my mind, it wouldn't be difficult for a criminal to exploit AirBnB properties - between exterior photos on the listing and the general location on the map, it's pretty easy to locate and scope out a potentially vacant home for criminal activity. Hopefully my fake cameras will keep them at bay! (Fingers crossed, LOL)

[@gwentexas]

I do not have a camera. I live next door and make sure guests are aware

[@Ivanskrakow]

We don’t charge cleaning or any other fees. We ask the customer to clean the unit, and have never been disappointed. i hate extra fees, as it just feels like a scam to make more money.

[@kyleeandsteven]

interesting model!

[@KM_1983]

I don’t see guests washing sheets and comforters and then putting them back on…. Seems like they would just make the bed…. The. You can have hairs and stains in the bed…

[@Ivanskrakow]

@@KM_1983 no beds , no sheets. They bring sleeping bags

[@ajdaturkey]

What camera do you use at the outdoor entrance ?

[@kyleeandsteven]

Linked on this list! 😊 www.Arrivls.com/worksmarternotharder

[@billjensen7832]

This was amazingly helpful - very well done and thank you for the insight and experience overview. Great job. Cheers from Wisconsin.

[@ivantejeda]

🔥 I’m with you on this Bill! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@cookingwithnese]

Great video. Very helpful.

[@spurs541]

How do you book dates for yourself on your own place.

[@kyleeandsteven]

Just block the dates on your calendar :)

[@spurs541]

@@kyleeandsteven thanks but that’s what I can’t find 🙈

[@kyleeandsteven]

Ah, gotcha! Just go to your calendar, select the date or date range and then a box will pop up on the right. Instead of Available, select the bubble for Blocked.

[@spurs541]

@@kyleeandsteven thanks

[@ivantejeda]

👋 Great question Spurs541! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@clairelamoureux3463]

Super informative video as always! Question on occupancy tax - this video prompted me to check on our fees, then I noticed Airbnb is automatically adding 12% tax, but when I search for occupancy tax, I am only seeing a sales tax of in my state and county of 7.75% in total(we are out of city limits). How can we verify Airbnb is calculating it correctly and if not, how do we get them correct it?

[@ranada7812]

They're not. If you look at it from the guest perspective (on a whole different account, not your account as guest preview*) the fees don't really add up.

[@ivantejeda]

👋 Great question Claire! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@candybaker7857]

Date available by default blocks all your days so how guests ate going to book if everything is blocks. I don't understand.

[@kyleeandsteven]

The idea is that we can then go in and open dates/set pricing ourselves instead of Airbnb automatically opening dates in the future without us first checking pricing.

[@seasidesc2684]

This is a good idea. I get bookings in January for Memorial Day and July 4 before I have had a chance to adjust price for holiday weekends. A guest or two have gotten a really good deal because of this.

[@leesahscottage663]

Extremely helpful video, thank you both so very much!!!

[@kyleeandsteven]

Glad it was helpful!

[@ivantejeda]

🔥 I’m with you on this Leesah! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@gwentexas]

Iv had airbnb for 7 years.airbnb pays hotel and taxs? I do all my cleaning I l8ve close

[@BrianB1963]

Question for anyone: Do you feel it's justifiable for airbnb to charge me $50 for a cancellation that they made because I was not able to respond to a person who couldn't find my place in the dark because I was out of cell phone reception? This has never happened before. Every person has been able to find my place so far even in the dark. They are given a pin location on where it is and all they have to do is follow it on their phone. I have a solar light that points to a guest parking sign 20 feet away from the road. IT was a full moon out, I have solar lights around my camper. And I was in the mountains where I did not have cell phone reception. I am a superhost And have excellent reviews and normally get back to guests as soon as possible. Let me know what you think. Thank you

[@Jaynification]

Yes. If you knew a guest was checking in that night, you probably should have had a backup contact method for them to reach someone and let the guest know what that backup contact is. Have a family member or friend who isn't on the mountain available who can provide directions just in case.

[@AEY00771]

Or leave a map for the guest to find you once he avoided all the bears in the mountains 😂

[@truckn]

*Thanks for the tips, I made a few changes .*

[@ivantejeda]

🔥 I’m with you on this @My Road to Thailand! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@gabrielaguevara1349]

I stay at a lot of Airbnb and the the Melbourne they did not clean them and in Maryland they did not clean them. I finding they are charge ing cleaning fees and they are dirty. I have to come in and clean the bathroom and wash the sheets. My husband co-worker are staying in Hyatteville Maryland in a townhouse that has rats but they have not reported it. I don’t know if the Airbnb are have any one that check these thing out. When we stayed in Melbourne Fl in February 10 for a week the place smelled and it was dirty. When we contacted the owner and told him about it he gave us a bad review. We let the owner know the things that was need attention. What we should have done was tell Airbnb

[@EDME86]

Great video , there are a few things here I didn't think of

[@kyleeandsteven]

Glad you found it helpful!

[@VedranKlemens]

If guests hate fees so much, why isn't Airbnb showing only the final price per night with all the fees already included? It seems the most reasonable thing to do: hosts get to use fees as they are indispensable tool to set the right price, and the guest isn't put off by seeing the final price breakdown if it bothers them so much. Isn't that what hotels do?

[@kyleeandsteven]

Agreed! Supposedly they are rolling out that "all inclusive" view which I think is great for transparency. But a lot of hotels add on resort fees at the end, which is rarely included in the "anti-Airbnb" narrative.

[@Alexe829]

Yep! All inclusive one fee. No sneakiness. People are simply not accepting it. Want to do it, roll up the sleeves. A hotel might offer optional extras once booked in, spa treatments etc but the cost of accomodation is as it IS ,Set out clearly on booking page. In fact ringing a hotel directly sometimes might get you a better deal...u be surprised!

[@JPage31251]

Thank you for the information! It was super helpful. As the noise monitor devices (recording decibel levels), are they allowed in the interior of property if they are properly disclosed in the safety section on the listing? Or you all choose not to install noise monitoring devices on the interior of the listing since majority of noise violation would happen from outdoor gathering. I'm aware this is not legal advise and based off you all's personal experience only.

[@kyleeandsteven]

Thanks for watching! We only install them outside as that’s our primary noise concern. But Minut does also have the crowd detect feature which claims to alert for a suspicious amount of devices ie a potential party.

[@JPage31251]

@@kyleeandsteven Thank you for the reply! I'm planning to use Minut as well. My concerns are for my retired neighbor that I share several interior walls with them. My listing is a townhouse in a lakefront community. I'll be sure to do my own research before going live in 10 days. Wish me luck!

[@ivantejeda]

👋 Great question Jeffrey! I’m thinking about making a video on this. Let me know if that’d be helpful. P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@user-lj6gk4lv9s]

Make sure you watch at 6 mins,

[@ivantejeda]

🔥 I’m with you on this Simon! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@Meems-p7o]

Are we allowed to find out who is reporting our guest for parties?

[@lucibelle]

Probably your neighbours. Even hosts don’t want to live next to an airbnb but they have no problem letting the neighbours deal with it.

[@Meems-p7o]

@@lucibelle the thing is when we drive by there is no party. They are reporting false claims. I live in the same community lol.

[@ernestorosete8565]

People are losing money like crazy. This is what happens when you get ahead of yourselves. Plus local and state officials are cracking down more so it’s not going to be worth it after all the fees they’re going to impose.

[@nisiev9753]

Thank you! Very informative 🙏🏼

[@kyleeandsteven]

Thanks, Nisie!

[@ivantejeda]

🔥 I’m with you on this Nisie! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@aaronholmes6910]

Is there a way to reach out to you guys off YT?

[@kyleeandsteven]

Hi Aaron! You can reach out via email at [e-mail]. We also offer one-on-one consulting on an hourly basis: calendly.com/kyleeandsteven/str

[@lobbyrobby]

Can I reach out to a host and make an offer on the price?

[@soheilmaz8968]

Yes you can ask

[@danique-instyle]

Hi you said if you stay to the end of the video that we can watch your pricing video but you didn’t list it?

[@kyleeandsteven]

Should be an on-screen link at the end but if you go to our videos it’s called Don’t make these Airbnb pricing mistakes. Or something like that 😊

[@wadecollier4757]

@@kyleeandsteven I was wondering if you use a pricing tool? Was hoping 'yes'. If you allowed 12 month booking, it would seem like your pricing tool would take that into account. Thanks for your great video!

[@kyleeandsteven]

@@wadecollier4757 we use pricelabs as a data/analytical tool. For us, it is one component of our pricing strategy, not a “set it and forget it” automation tool. Hope that makes sense!

[@freedomfight1933]

You should definitely allow a lot more than 28 night bookings, the price just needs to be baked into your rule set discount. That is for sure. Also one reason you might want to add a fee for more guests is that's just a less premium guest on average who has more people. You want to incentivise more premium guests to stay, it's much lower risk. The person who books a 2 bedroom unit with 2 people is much less likely to be a problem vs the person who books a 2 bedroom unit with 6 people, and 2 are on the couch bed. Or possibly even more with an air mattress if you allow it.

[@KM_1983]

The 28 night rule is to stop squatters from stealing your home.

[@freedomfight1933]

@KM_1983 you can easily be a squatter without staying any length of time if you want to ignore the law. Which is what you're doing when you stay over 28 and don't leave as well. The police will not help you at all if the squatters know what to do and say. I'm not going to go into the details on that, for obvious reasons.

[@docimma]

Very helpful! Thanks.

[@ivantejeda]

🔥 I’m with you on this Chana! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@bayorplay9342]

I pay my cleaner extra. She does so much!

[@ivantejeda]

🔥 I’m with you on this @BayOrPlay! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@westelevenlane]

You are absolutely right!! They make or break our business. Truly the lifeblood.

[@LyraMeldy]

Thank you for your help!

[@kyleeandsteven]

You're welcome!

[@ivantejeda]

🔥 I’m with you on this Lyra! This was a great video! P.S. If you have any other questions about starting & growing your Airbnb business lmk.

[@zgirl1385]

Cleaning fees are what is tanking Airbnb. When you do the math, it is more cost effective to stay in a hotel. As we are now in complete economic downward spiral, it would make sense to get more competitive. A smart owner might even consider doing the cleanings to reduce the cost and attract more bookings. Also, with all the regulations going into effect on zoning the entire concept is getting harder to maintain.

[@imnitguy]

I have four doors and with doing everything else, when I cleaned my units, it really wasn't good enough. If this is you, I recommend hiring someone who actually cares for a fair hourly rate. I have one I pay $20 an hour and can trust it will be cleaned to the necessary standard. It is a LOT of work to clean your own units properly, especially if you have more than one. It is cheaper to pay someone a fair hourly rate and provide them the expectations (in a list form) than it is to pay someone a $150 fee or more each time.

[@T6_That]

I don’t think anyone should focus on the itemization as frankly it doesn’t matter. Either you feel the experience of staying there is worth the money OR please do stay at a hotel if you do not. I love the freedom to choose and I love to cook my own breakfast, live like a local, and wake up in a beautiful unique space that stimulates my imagination or is relaxing and beautiful. Can’t get that at most hotels so it isn’t about saving a buck all the time.

[@kellyevans9682]

People are always complaining about “cleaning fees” but I don’t see anyone complaining about how high Airbnb’s fees are…

[@zgirl1385]

The industry is tanking. People are broke. They can't figure out how to pay for basic needs. It seems you are fortunate and not in that category. When this all started, it was a small mom and pop operation to help homeowners and as you said give more freedoms and comfort than a hotel. Then, it became an investment opportunity and homes not even occupied by the owners and then when the economy was booming they ramped up their fees. Now like a house of cards its all crashing down. Next up will be a market with homes that need to be offloaded.

[@aat3tville181]

@@imnitguy We have 3 doors now and working on getting 4 more up and running we have a cleaning lady that is doing and amazing job she is not cheap but at the same time not over priced

[@KrustyKlown]

CLEANING FEE !!! .. usually is huge, then hosts ask ya to do 1/2 their cleaning.. and give you a bad rating for leaving unit not clean. WTF???

[@kyleeandsteven]

Sounds like you had a bad experience with a host, which is unfortunate. That’s why we encourage hosts to keep their cleaning fees reasonable (we charge guests what our cleaner charges us, and we make sure they’re charging enough to earn a living wage) and also encourage hosts to keep their check-out tasks for guests short and sweet. Hopefully Airbnb’s announcement of more transparent check out tasks for guests will help weed out some of those bad operators for a better guest experience.

[@wadecollier4757]

We make no money on our cleaning fee. I pass that to my cleaner and sometimes pay her a bit more. This will all be made more clear in 2023 when more transparency will occur!

[@kyleeandsteven]

@@wadecollier4757 👏👏👏

[@imnitguy]

Depends on the host. I may be in the minority, but I have never in my four years and multiple properties have listed any check out instructions.

[@pineyridge7465]

I too am looking forward to more transparency in checkout chores. As a guest, i hate being given a surprise list on jobs on the morning of departure, and as a host I don't have any checkout chores so I'm looking forward to outperforming my competitors on this one.

[@ValareeAlbertson]

Thank you for the great tips! I will definitely tune into more of your videos. Nicely done!

[@benisio7736]

I can’t found my apartment in Airbnb heeelp :(

[@u3962521]

So as a host I disagree with a few of these points and add some more. Note i am a live in host and this lay differ if you are a host of a listing but dont live on site with the guests: - this video suggested do not include a cleaning fee and roll that into the daily rate. This is a bad idea- if you have a short stay then you get a smaller cleaning fee- yet the same amount of cleaning or very similar is needed. This is why there should be a set cleaning fee for each booking. Make the cleaning fee a seperately listed fee. Why? Because doing so keeps your nightly rate lower and more attractive when guests are searching for a stay. Incorporating the cleaning into nightly rates make your place more expensive and the guests wont know that you have incorporated the cleaning- they just wont click further. Most guests are happy to accept some kind of cleaning fee. I would almost suggest go the other way. Reduce the daily night rate and slightly increase your cleaning fee as mentally the guest sees it as a different charge and many dont do the maths of the additional fees - additional guests- i have a room i put on airbnb- i charge for any more than 1 person of 15/ night- again you dont have to- but there are added electricity and usage costs additional towel and use of hot water. And there is a second person now walking in the house that all adds up- so i think again add a small additional fee for per person if you rent a room. But if you remt a house or entire apt do as this video suggests. -

[@experienceswithrmcken8326]

What are your thoughts on keeping instant pricing on during slow times?

[@pineyridge7465]

you mean smart pricing? or instant booking?

[@jameskerry41]

THANK YOU VERY MUCH!!

[@pineyridge7465]

We have a farm, with 15 cameras across our 10acres of outbuildings, that box ABB gives you to describe the locations of cameras is a JOKE to me, because there is character limits. So I had to do a shorthand code for the locations so I could at least disclose them all. Even though guests shouldn't be wandering about my personal garage and tool shed, we have 2 cameras here also, I disclose them all. "ext of all bldg: stables to cp SC, NW to side SC, NW cp, stockmans to dvwy, NW firepit, stables to Ring, NW to tennis court x2, coachhouse to paddock, house to B cp, garage to house, garage to stockmans, house courtyard off limits, house to NW carpark, actively recording, no audio." Not much more I could do because if I don't disclose them all, I could get screwed over by a shitty guest, but of course the codes aren't obvious.

[@kyleeandsteven]

Oh wow! We’re probably going to run into that at our acreage as well. Have you tried reaching out to Support for advice? I’ll ask our account rep as well. For now I’d consider something like “We have 15 actively recording cameras (no audio) across our 10 acres of outbuildings to assist in the operations of our farm. Please see [name exact section] of our listing for details and placement. ** Not legal advice 😊

[@pineyridge7465]

@@kyleeandsteven hmm, that could work, but honestly I'm not keen to involve customer support

[@gwentexas]

I am,remodeling an like the edit plan

[@AndrewEydt]

Grat info, thanks.

[@-MacCat-]

Cleaning fees are profiteering by stealth. They are a cost, which should be part of the overall nightly charge. It seems to me to be yet another less than honest money grabbing oddity, started up by one country in particular, like tipping.

[@D_Syno]

No. If you think about it, a $60 cleaning fee is the same whether they stay 2 days or 7 days. It's not possible to put it in the nightly rate.

[@SanmarieKoekemoer-u5j]

Hiii do you guys have a social media page of any sort that we could follow for some on the go inspo?

[@samanthalopez6753]

Great advice

[@wncjan]

Why do you want to know why guests are comkng to your area? That would make me stay away as I would consider it " none of your business"

[@gwentexas]

I don't charge pet fees.my cleaning fee is 50.00 would like to increase it and extra guest fee

[@japp3r726]

Camera’s?? I would not stay at a house with cameras where I was constantly watched!!!!

[@kyleeandsteven]

Lol neither would we!

[@toasgreece]

How would you like if someone opened up a hotel right next door to where you live? Strangers coming and going. If you are doing something you wouldn’t want done to you it’s probably not a good thing. People when on vacation with friends and family make noise and have fun. Self reflect on how your neighbors must feel.

[@WaaayPastBed]

It depends where the rental is located. What about a property at the lake where there are no hotels? People want to come with multiple families to the lake. Should we continue giving money to the billionaires or evil corporations?

[@kyleeandsteven]

We have actually lived next to well-run short term rental properties before and had no issues. Or if we did, we politely contacted the owner and things were resolved immediately. We rented out our upstairs apartment for years and really enjoyed getting to know people from all over the world. In contrast, we've also lived next to some nightmare neighbors who owned or rented and lived their full-time and felt like we could do nothing about some serious issues. If our short term rental guests are disrespectful to a neighbor? We kick them out. But my landlord neighbor couldn't do the same to his long term renter, at least not quickly.

[@toasgreece]

@@kyleeandsteven There are givers and takers. Saying you have control who rents from you is partially realistic. The problem for me is it keeps changing. I thought that was why you bought a house. We need renters. My respect goes to people that have a job and didn’t turn housing into theirs.

[@heather2418]

@@toasgreece No matter where you live you can rent out your house, unless you live in very specific and uncommon HOAs. So you have zero control over strangers moving in and out, and zero control over the length of those leases unless you're the landlord. Your issue seems to be there are more strangers in an Airbnb? Why do you care as long as the Airbnb is run nicely? I've lived in an HOA next to nightmare renters no one did anything about, on both sides of me. Would loved to have had an Airbnb there instead so things can be taken care of! Most guests understand making noise is not an option. Nightmare renters....not so much and good luck evicting them anytime soon - if the landlord even wants to evict them. Nice to know you're the kind of person who has no respect for anyone using a property LEGALLY for income. MY respect goes to anyone working any job using any legal means; and that includes housing, includes landlords, includes investors, and includes anyone running an Airbnb.

[@toasgreece]

@@heather2418 Painting all Airbnb renters as good and people who live in the home they own as bad supports your want to turn being a landlord into a job. I don’t have respect for people who live in a higher income bracket that bought up the town I live in and jacked up all the rents. I’d rather see people own the home they are living in. You have no clue who I am but continue with broad generalities. Keep pretending all Airbnb guests are the greatest thing to hit your neighborhoods. We disagree

[@DonnaRobinson-q6p]

Thomas Brian Garcia Paul Lee Jose

[@RayChapman]

The US is crazy! 🤣 Ib the UK when I book with them, the advertised price is what I pay. But then I guess you're all conditioned to it with your bonkers sales taxes and whatnot. No ill intent, just saying, those practices, even those that are acceptable in the US would not work in Europe

[@gwentexas]

My max no lights is 13 nights

[@vividhaiku]

Only 5 months later and the manual review of the max days is gone.

[@kyleeandsteven]

So you don't see that option anymore under Trip Length?

[@eleanorjoshua9646]

No

[@perrielynn7837]

Oops, posted this before you got to this topic!

[@AmeliaAnnesAnimals]

i have a horror story of having an arbitrage host move in, destroy my place, not pay rent and having to evict her through the court. she took an ax to my piano and threatened my family. she was doing drugs and was absolutely out of control. also, her dog wanted to kill my cats

[@kyleeandsteven]

🫣🫣🫣

[@fortyozsteak]

Host recommendation required enabled is such a big mistake. There’s plenty of travelers that are incredibly respectful that haven’t used Airbnb before. I’d highly suggest leaving that off

[@kyleeandsteven]

They can still view, inquire and send a booking request, they just can’t instant book. 😊

[@WAGNERMJW]

"Clieaning Fee" is infuriating. The lodging is what is purchased. If you the owner don't't want to clean your product to sell again that is your business.

[@spicher40]

Do you have any rentals ? Have you ever had to clean a bathroom or entire house after people leave it unkept ?

[@imnitguy]

The reason hotels don't charge a cleaning fee is because a hotel room is 400 square feet max, they have industrial sized washers and dryers on site and most hotel cleaners can turn 15 doors or more per day. That is a completely different animal than renting someone a three bedroom two bath home with regular sized laundry equipment. I only do 30 day minimum stays and I just removed my cleaning fee and raised my prices to accommodate the cleaning cost. Now it isn't a line item and will move my listings to the top.

[@pineyridge7465]

@@imnitguy and I do a lot of overnight stays, with a 3 bedroom home! too many guests compare renting a whole house with a single hotel room. I actually have a small cleaning fee as I agree it should be baked into the price, but this side of the hospo business is so different to hotels, and guests are just willfully ignoring that fact.

[@1Fmarcel]

Well airbnb are history. Now it's booking and hotels

[@sandyd9645]

generally choose places to stay where pets are not charged extra~ places that have no pet fees. my hosts consider me a great guest (over 10 years now) and my dog has good reviews as well🐾 like the places that are truly dog friendly - charging extra fees for my dog doesn’t feel pet friendly. I’ve done it once but it doesn’t feel pet friendly. I totally get that some dogs are unruly and create extra clean up. If a pet fee makes the property available for your dog then so be it.

[@nightskylights4501]

Well, since dogs are not clean and crap everywhere, I wouldn't want to go to a "dog friendly" place. Especially since most dog owners sleep with their dogs. I mean having their asses that they just pooped out of, and those mouths that they just licked their asses and balls with, on your sheets and pillowcases, , yuck, yuck, yuck!!! And don't give that BS that their mouths are cleaner than humans. last I checked humans don't lick their asses and don't eat their own shit like dogs do. I know, I know, western culture worships and cares more for dogs than actual human beings. And I really love animals, including dogs. But they do not belong inside!

[@Big_Island_Boi]

Funniest quote from this video: "AirBnB does not always have your best interests in mind." Ya think? The truth is more like "AirBnB NEVER has your best interests in mine--they only have THEIR best interests in mind--always." AirBnB does not give one rat's ass about their Hosts or their Hosts' happiness or success. AirBnB only cares about ONE thing: MONEY. They will throw you under the bus in 2 seconds flat if they think doing so will make them 25 extra cents. I hate those douchebags with a passion.

[@ptsmith4660]

Air Bnb is a total rip-off. When the concept first started, it sort of worked. Not anymore. The cleaning fee is ridiculous. The host puts that money in the pocket and spends an hour cleaning. The whole thing has turned into a rip-off nightmare.

[@kyleeandsteven]

That may be true in some circumstances. But then there are quality hosts who hire professional cleaners who do a fantastic job and charge a fair living wage to support their families.

[@ptsmith4660]

@@kyleeandsteven are you saying people are cleaning an air bnb to support a family.. total bull. the money is paid in cash, under the table. or the work is done by the host who pretends to hire someone .. don't post nonsense.

[@kyleeandsteven]

@@ptsmith4660 lol

[@seasidesc2684]

Come help me clean my.2 bedroom rental house after a guest stay and then see if your opinion changes on the cleaning fee, and how much time and energy goes into resetting the property for the next guest. One hour is far from how long it takes, try 5-6 hours with two people working - and that is if the guest was on the cleaner side. Most outside cleaning companies will charge at least $200 to come in and reset the property.

[@keithharrington3057]

@@ptsmith4660 you are quite negative and hostile in your comments , whoever cleans should do a proffesional job .its not anyones business who does it host or company or grandma but it has to be done properly. . one hair in the bed could give a bad review . cleaning if done properly is a proffession do not de mean this proffession like its below

[@TheMeatwade]

Charging fees and an occupancy tax is evil. Sad the idiot masses think this is ok.