LADY WANTS ME TO DO THE JOB BUT CHECK WILL BOUNCE

[@toolsandrepairs]

Cracks me up every time Steve turns a grinder or something loud on when the customer is mid-sentence. Kind of a subtle hint to shut them up

[@wileecoyote5749]

Or he has to get to work

[@karlgutenburg9176]

That woman had the most annoying voice, like she was 3 sheets to the wind. He should just walked around with the grinder running the whole time he was there.

[@OnTheToolsWithSal]

I had a pain in the ass “engineer “ hawking over me while I was installing his boiler. It would wipe my solder joints and flick the little solder booger in his direction. After the forth order fifth time he got the hint and went upstairs lol

[@brendonschomer5736]

she sounds hammered 🛠

[@volvo09]

Wasssstid

[@billwhite9890]

Thought same 😉👍😂😂😎

[@repro7780]

First thing I thought, lol

[@davidj4662]

High as a kite

[@robertgerber2533]

Definitely

[@volvo09]

"They look friendly to me" hahaha

[@Samlol23_drrich]

It would be like the scene from “something about Mary”

[@jockodog2009]

@@Samlol23_drrich 😂🤣😂🤣

[@chriscavagnaro5915]

I liked that line too

[@dosgos]

That was funny!

[@jennydraxler9486]

Loved the sarcasm. 😂

[@clearviewtechnical]

Good call Steven. It's all about priorities. She is willing to spend for dog food and new flooring. But heat is optional?

[@gdavho8778]

If she took her empties back that would probably cover it.

[@serge4856]

I think in Massachusetts you get nothing for empties.

[@AStanton1966]

@@serge4856 She should move to CT; our great blue state is going to .10cents a deposit.

[@Boga217]

@@AStanton1966 but you pay that upfront, only profitable if you're collecting from other's.

[@TheOracle313]

@@AStanton1966 wow, Michigan been 10 cent since forever

[@derschafer1012]

I was thinking the same thing. But hers probably comes in a box lol

[@RebelosturfcareNH]

Ooooooh mama she sounds like one of my lawn care clients in New Bedford Ma, always tipsy & tough to get money from!

[@gixer2000]

"they look friendly to me" 😂😂 I died laughing when you said that and in my head I was thinking "no effing way are they friendly"

[@ATSNorthernMI]

We went out to an old ladies house once to do some work and she called her dog the beast but he was friendly. She had him locked up on the back porch and he was chewing the plastic pieces off the door window trying to get in and each bark you could feel it in your chest how loud he was. Oh but he's a real cuddler lol.

[@oantech4252]

He sounds like Columbo when he enters a crime scene. Half the conversation is casual chit-chat while under his breath he is making a diagnosis and solving the problem. 👍

[@edswider9309]

Yea the diagnosis is is this one a stiff or is there money

[@davidbrennan5]

This is why its a good idea to have a minimum charge for a service call, at least she was honest lol.

[@wileecoyote5749]

They're up to $800 here and $400 per hour afterwards

[@jackjacker8555]

@@wileecoyote5749 where is here??

[@robertp7209]

AFTER he questioned her. AFTER.

[@scottr8360]

Half honest is lying.

[@davidbrennan5]

@@scottr8360She assumed it would cost a low amount and that was her mistake. Steve talked about this and I experienced the same thing, It is very hard to give "free" quotes without tearing into things and time is money. The customer may be able to find someone willing to give a low quote, but how good are they? will they be able to cover good quality materials? do they have the proper tools? do they guarantee their work? Can they do the job right away? If you don't think the customer can afford the work, then you have to ask tough questions to cover yourself. This comes with experience. If you have a minimum service amount, it covers you regardless and you win either way. If its a 20 dollar fix the problem, do you think the lowest rate person will be honest about that?

[@joeylawn36111]

I have that same thermostat, and I think all the (2 AA) batteries do are for backing up the settings. I'm sure it runs off of a 24V supply.

[@80085word69]

“They look friendly to me!” 😂😂😂

[@PaulDziomba]

"mud from her shoes" I needed a good laugh today. Thanks Steve!

[@volvo09]

Guarantee Steve knew that wasn't mud! 😆

[@adamdavies163]

@@volvo09 Nothing like a bit of Shogdite on the floor 😉

[@jballs1118]

Not good

[@BubbaJohnson1]

The joys of being self employed

[@loktom4068]

People always see the other side of grass greener. Be careful of what you wish folks. It's about the entire package 📦 , not just the best portion of it.

[@mickbrown942]

We’re all curious if there will be a Part 2 to this..

[@Neil-ym8vy]

I've worked for Electricians and they usually have a service fee just to come out to a job. Depends on the area you are in, but the lowest is usually $80 per person.

[@loktom4068]

Well, when the wannabe client doesn't have money, it is what it is. Later on, spend lots of time chasing ghost money 💰?

[@WeatherNut27]

Nobody wants wants to deal with chasing customers down or taking them to court. Good call packing it up!

[@loktom4068]

Nobody needs to deal with that kind of BS🐂 💩.

[@SpicyBloodBean]

after the drive and diagnosis I would have just asked her how much cash she could get. It wouldn't be a big deal to sweat a couple couplers for $100 or so. Better than driving Wy empty handed at 9 mpg

[@gyver471]

I was thinking the same.

[@John-lu2bp]

You don’t negotiate your rate. Worst thing you can ever do.

[@andrewstratton806]

@@John-lu2bp yup because then people expect it and waste your time

[@david19226]

So, you went from $500 to $100 dollars and you still did the repair and responsibe for your work. I would not do it. What's to keep her from paying you just $50 at the end.

[@SpicyBloodBean]

@@david19226 that's why you ask how much cash she has before you start but your right. after giving a diagnosis and using 8 gallons of gas to drive there and back leaving empty handed is the better option

[@richardluca8562]

A plumber with a heart is a plumber out of business. I learned this lesson too late

[@vlatoma9174]

As a self employed master electrician contractor I fully agree with you.I couldn’t make a buck .

[@MacMilly707]

Yes you guys are 100 percent correct. I personally would have worked with her because she was retired RN and Vet. If you're running your business right you should be able to do a small job like that for free maybe once a year or every other year. My opinion.

[@edswider9309]

Wrong Steve did it right no money no work simple

[@robertp7209]

“No they are friendly”. “They look friendly to me”. 😁😂😂

[@raulgut4030]

But $$$talks!😎👍😊

[@YouTube_OG]

All of a sudden she became a disabled vet and bounced checks... red flags everywhere.

[@karlgutenburg9176]

disabled due to her drinking probably.

[@uup116]

Must have seen some serious action.

[@volvo09]

Slurring "I'm a disabled vet" No response...

[@OldCBnGuns]

@@volvo09 exactly either she’s all benzod or alcoholed out sad

[@loktom4068]

These things happen all the time to businesses. The problem is that small businesses don't have the manpower, time, or resources for these disgusting BS wannabes artist clients.

[@SilverCymbal]

I wouldn't say she's struggling too much. Sunroom, super fancy high efficiency boiler. She's spending money someplace. You saved yourself a BIG headache with this one I think! Good move

[@volvo09]

It's Massachusetts, someone talked her into (or she convinced herself) into a new boiler with the "green" tax incentives for new heating systems. They were giving like 2-4k towards replacements, with various long loans on top.

[@chuckkfinnley]

dog food isnt cheap

[@mike02ss]

Next time she calls i wouldnt even answer lol

[@Samlol23_drrich]

Those are the people with the most money.

[@repro7780]

She's tighter than 2 coats of paint, momma!

[@mikesheehan559]

4 inches of water 😅 Last weekend my neighbor comes home after being out all day to find water all over the first floor and a rain shower in the basement. Called me because he had no idea how to turn the water off. I shut the main and eventually isolated the shut off for the line. Evidently he used an unlicensed plumber (to save money) who ran the supply lines in an un-insulated exterior wall. Needless to say the pipe froze and burst 😂 He’s got a $5k deductible on the homeowners policy. As they say, the cheap comes out expensive!

[@michaellee695]

500.00! You do charge like it’s rocket science.

[@Kuhlyedascope69]

300$ was fair

[@anthonygasparini1734]

As a small business owner myself, Chasing my money is turning into a full-time job, Momma!

[@frankm496]

Mudd from the shoe mixed with poop. Those dogs looked friendly until you enter. One had big drooling fangs too.

[@patrashdigger]

She should have been straight with you on the phone and tried to work a deal out before she asked you to do the call

[@Robnord1]

You read that lady like a flippin book Steve! 🚩🚩🚩🚩 Experience has clearly taught you when to run.

[@Robnord1]

@@serendipityforever1406 Working men with years on the job like Steve and myself could probably write a book on how to avoid being screwed over by a customer. His direct approach is perfect. "We ain't workin' for free Mama!"

[@lar4305]

people need to understand if you did repairs for free you would not be in business very long. steve did the right thing.

[@2pugman]

I retired from the bowling machine repair business. One small center told me he would not be paying any invoices till September 'cause business would be slow. I told him to call me when he had the money. BYE !

[@metx9915]

I had a guy who told me what the problem is . And I told him ok maybe , maybe not I need to test , so after testing he was right and I told him ok yes it is here he told me I told you because another plumber was here and fixed it ,so I fix the problem ,charged him I think 185. He said no the other guy ONLY charged me 100 bucks. I said when 3 weeks ago ,why did you not call him back , he will not come back ,well now it is fixed right I told him ,185 he said no 100 and I have other work for you , I told him are kidding me , I took the 100 and said don’t ever call me again. People are mess up.

[@hinspect]

Sounds like if you had a bottle of 🍷 Boone's Farm, she could've worked it out in trade🥒😂 Fun Video, Thanks!👍🇺🇸

[@pmfmpls]

Sounds like she had a head start on the wine...maybe!😂

[@oldfarmer4700]

Long long ago I did service calls. I’m glad I quit that soon after I started. No money, bad checks, drunks, stinking filthy places and then yeah well honey we can work this out in other ways. No thanks. Lol

[@wilmersilmer3864]

Ole Steve probably worked it out alright🥰

[@TheBigdog868]

I caught a buzz just listening to her

[@MrJohnnysnow]

Check out the battery grinder they run pretty good When the batteries Half full you can control them very well

[@GeoHoleNoNe]

You’re awesome! Thanks for your videos , you helped me figure out my galvanized well water tank was filled with water and no air. Drained and added air

[@BarkingSpyder9908]

Steve gave her the old how you doin!! 😂😂

[@themayorofairconditioning2868]

Steve I don't have time to watch this whole video, I just wanted to drop in and say I'm glad you're pumping out the videos again. I'm waiting for a slow time to binge them all

[@kc3nyc24]

this is great watch this one full of dog shit everywhere

[@pslny]

Cash is King.

[@robertthvacadventure8774]

That new Viessmann boiler wasn’t cheap looks like a decent install.

[@drewv1785]

At least Miss Molly was enjoying the ride. I laughed when you were at the red light at the beginning of the video, and she was rocking her head back as if to say, "Come on let's go!"

[@carlovee5401]

hopefully I will be installing split unit system and get rid of the oil and gas boilers . How much you charge to install it ? In ukania no one uses gas or oil out there and is about -20 degrees.

[@mjg263]

Miss Molly lookin’ sooo cute in her turtleneck sweater! I’ll tell ya what, they should outlaw those f’ing battery powered thermostats. What a stupid idea, your whole house potentially being ruined because of a couple of AAA batteries!! Should be required to have a 24 volt supply and batteries only for clock memory backup if the power goes out. Stupidest idea I’ve ever heard of and insurance companies shouldn’t allow them!

[@FattyFPV]

That cellar is straight out of Silence of the Lambs. It puts the lotion on it's skin.

[@hrajotte]

...or else it gets the hose again!

[@bluefoxtv1566]

Why i stopped taking checks and giving general quote after inspection.

[@mikenonameneeded3485]

That's right! Cannot work for free. Steve has to cook a big pot of something and fill 32 plastic containers. He ain't gonna buy them groceries with his looks mama!!

[@homeytoyer8303]

That is why I don’t like the new thermostats with batteries. I search out the old fashioned thermostats that are all mechanical. No issues with those.

[@Mikegee63]

If you have a C wire, it's easy to buy a good thermostat and if you dont have a C wire, batteries powered thermostats usually go a long time before you need to change batteries.

[@skiprope536]

You are the best. Man you got patients.

[@RonR1]

The lady teaching Steven about mud from her shitty shoes and how rubber checks go bouncy. And how friendly dogs bite you in the wallet. gone in a flash!!

[@johngriffin824]

you got so lucky she's a talker, most that know the check will bounce won't even be around while you are there

[@geneo1976]

I wonder if the people that installed the "new floor" got paid??

[@larryperdue508]

You need one of those big hanging work lights (batterie operated) for when there's no lights in the basement 😊

[@LyonsArcade]

Once she started with the "Is it still gonna be $500?" time to roll

[@baldelectrician]

We have a card machine and take payment in advance for out of hours call outs. In circumstances like this I would have would have suggested to try payment with our mobile chip and pin machine whilst onsite which is online and authorises instantly. Then you know if you will get paid or if you need to leave.

[@dock_yard1149]

Good idea but Steve don’t do plastic.

[@andrewstratton806]

@@dock_yard1149 it's 2023 gotta get with the times. Give people as many options to pay.

[@SovereignTroll]

My hats off to you putting up with residential.

[@mikehouser5430]

Service call fee?

[@rustyshakleford5230]

At your rate the job probably wouldn't have been half that price. An older woman like her should have known what time and material meant. I would have charged $25 for the 4 fittings and $10/foot for 3/4 m plus 2 hours to fix and purge the baseboard so right around $250 and I bet you would be right around there as well.

[@loktom4068]

Maybe it is a good idea to put a disposable plastic tray under the damaged and cutted pipes to catch the drips and draining out the pipes"Steve". I usually keep a couple of cleaned grocery stores' plastic produce trays for the purpose. We all know it's not a freebie economic 101.

[@orfeous]

Yeah that was kinda stupid to just let the water out on her floor and not put something under the cut to let the water pour into.

[@dennisduffy5678]

Good thinking to ask her about payment before starting the job 😅

[@heyboy33333]

Why is it old people dont want to admit their pets are relieving themselves on their floor? My dad when he got older he had a dog that would urinated all over the floor and my dad would insist it was that it wasnt pee it was that he had spilled water there.

[@minibikemadman]

wow she's a gem...I love our massachusetts residents

[@david19226]

I got to learn from you, Steven, I been burn so many times. Finished the work and Check bounces, never got money for my work.

[@LyonsArcade]

"At least it washed all the Dog Sh** off the floor, huh?"

[@Jesse-gv9tf]

The perils of being self-employed. Stay positive my friend! You did the right thing. We all got to eat and working for free is not good.

[@grahammctygue724]

Steve tha ear,s tha ,ear, ooh that,s the spot ,yeh buddy peace to all

[@neutrodyne]

That is a touchy situation. Another possible alternative (if one is willing to take a chance) would be could you pay me half now and post-date a check for the other half?

[@mrpanda2655]

They almost never will pay the other half😂

[@iamnoone.]

Boy, she had the nerve to call you and has no money.

[@craiginswflorida9324]

Just what I was thinking. Waste of fuel to drive to a no pay job, I don't think so.

[@iamnoone.]

@serendipityforever1406 yes she said she had 700 but she had other bills coming out of it and didn't know if she had the money to cover the 500-dollar check. That's why Steve packed up and left. He doesn't work for free. Listen to the conversation again. She is the one who said she thinks her check will bounce.

[@snugglebunnyhaven7258]

Handled like a pro. It doesn't matter who it is or what they done, a business doesn't work for free and isn't a charity. As a lawncare business owner, it's not my intent or desire to beat my ass for someone,-using my mowers and my time, burning fuel and not get paid. One of the dangers of billing is that after the work is done and a client decides they don't want to pay or can't pay. Theft of services is what that is. I'd charged her a call fee. Total BS when clients pull that crap. You were lucky to had caught it before getting into the job too far.

[@KingSobieski]

right on. pack up n go. at least you got the heads up.

[@jasonmyers3358]

Been there and done that! I would have left too! When you go back, cash only!

[@HughesManHVAC]

Great video! Enjoyed every second of it!

[@warrensharp935]

Steve might would work for free but Molly sure won't

[@dantransporter4521]

Lol as soon as he makes his first cut and water is pouring out… “I don’t know if I can pay you”. He goes “dogs look friendly” omg man.. love this guy

[@glenarseneau4796]

I agree pack up and leave , I tell customers you don’t go to the grocery store and tell them you will pay when you get the money that’s not how this shit works

[@Plumbandplumber27]

So the pipe is already cut open water dripping..oh by the way check might bounce...i love steve this dude is straight up and down..not easy being chessy momma

[@one7decimal2eight]

In God we trust...everyone else pays cash...and that water leaking everywhere...

[@mrj-charles6383]

At least she said something before you did the job. I would be angrier if I completed the job and she said she might not have the money, She said she is a disabled vet so she should be getting a pension. Probbly more of a financilial litteracy issue. Does not know how to manage her money.

[@jacksonbennett6151]

You mean they don’t teach that at basic training! 😂

[@mrj-charles6383]

@@jacksonbennett6151 that is why you see so many pawn shops and payday loan places near bases.

[@Garth2011]

I understand getting old is not pleasant however, having filth all around and with children to help out and they don't is a sad thing...I'll bet the mother didn't raise the kids in filth like they are doing to her.

[@wdennis8]

That’s why I only repair for commercial customers these days. I hated having to choke my money out of the residential customers.

[@dannyg1809]

Have another drink lady!

[@BarkingSpyder9908]

That's what I was thinking it sounded like she was slurring her speech.

[@cmarshall2211]

So what time you figure she starts drinking in the morning?

[@andrewstratton806]

8 am sharp

[@davegallucci9327]

We have been getting people that want a cheaper price when we had them a bill.! Or say they will give us this much , instead of what we charged. Go to the market and tell them ill give you $2.00 for a dozen of eggs. People r nuts lately! Good job Steve, tools back to the truck.

[@jaredmpp7633]

"They look friendly to me!"........ 😂

[@philipjohnson2608]

Hang in there Steve. You can't work for nothing no way. Thanks for the video

[@connerkirk1043]

Good thing those were nice doggies

[@laz939]

When in doubt "CASH ME OUT"

[@donreding314]

That dog really loves you!🥰

[@johnerway7255]

I hear you with the no pay. I've been stiffed on a few jobs and we make sure those addresses, names with details are documented!!!! I have had a few, call me at a later date, wanting work done!!!! When I remind them they did not pay for the last job, I hear, my wife paid you? Really, call her and check again, yep, she forgot and will add it to this job!!!! lol, no way, this time it will be cash for this job and the one not paid. Yes all money up front, your past actions puts to me on the shitty end of the stick. Those that were playing hard ball were getting a 20% add on fee, if they don't like it, call someone else!!!! Thanks for sharing your skills and giving us a few laughs.

[@DWPowerWashing]

You know what we do? What we do is we send a 150$ surcharge for any bounced checks and believe it we make it clear before we do any job and it's at the bottom of each invoice. We also don't just accept checks from every single (residential) customer. We most certainly judge people and ability to pay (Sorry, most people don't directly say this or want to talk about this topic, but I'm letting the cat out the bag. we ALL do this or should if your smart) While I totally understand people live paycheck to paycheck, and everyone's struggling, we can't afford to do jobs and not get paid just like anyone else, so it's completely situational for us.

[@DeadKoby]

The number ONE reason that Service Pros don't hesitate to come to my house and help when I need it... I PAY CASH!! The plumbing guys, the septic guy, the hvac guy... Cash is ready when the job is done.

[@veeko616]

My kind of customer. Cash is still King.👍👍

[@KenKen-ui4ny]

@@veeko616 I pay mostly ether in debt or cash if i can. I very rarely pay in check.

[@chriswhite7193]

He’s nicer to the dog than some customers! Lol!

[@billwhite9890]

If you go back to do the job, take a bottle of jack with ya. She might need a shot.😉😂😂😎

[@myronsmith2114]

I’ll gladly pay you Tuesday for a hamburger today

[@hawkeyemarine]

The copyright ticker is not needed. You don't have a copyright until you actually file with the copyright office. So, really its just annoying.

[@stevenlavimoniere]

i put it in there because my videos are always getting stolen so it a good thing to have it inbeded in videos

[@hawkeyemarine]

@@stevenlavimoniere Ok, that makes sense. In the youtube studio you can designate if someone can use your video or not. You can make it so it can't be downloaded. But, yeah that's crazy.

[@snakeplissken128]

She sounds obliterated 🥃

[@Neil-ym8vy]

I wonder of she's really a Veteran? Sounds suspect to me.

[@jayclark5912]

Smart move. You weren't there for the conversation.

[@noahholt482]

maybe we need a collection and buy Steve a close quarter cutter

[@buffydog21]

I wouldn't dare not pay a contractor that I hired. I want to get an LED motion light on my garage and get an energy monitor on my electrical panel. But, I'm trying to get my debt paid off first.

[@keysautorepair6038]

I deal with this garbage every day people don't understand that is how you pay your bills just had the same thing happened to me trust me this isn't fun you don't go to the store and get food and say I don't have the money it's amazing how people are now days I used to trust people give credit 10 years later they still owe me money I won't do it again.

[@ntsecrets]

I think this is the first time I saw you bail mid video 😂 maybe the only other time was when the oil tank was leaking.

[@WeatherNut27]

1st time I seen him bail after he started working.

[@orfeous]

I guess that water is still pouring out on the floor :( pipe cut opened. On the new floor.

[@WeatherNut27]

@orfeous it was split open in 2 spots anyway from the cold. Had 4" deep flood, I dought a few more drops wont hurt. Lol

[@orfeous]

@@WeatherNut27 why make more damage than it allready is?

[@WeatherNut27]

@orfeous Why dont you watch the video again then let me know if you still need an answer to that