Landlord and Tenancy Dispute In Calgary

Today Jae discusses how Tenants or Landlords can go about resolving disputes outside of the courtroom through the Residential Tenancy Dispute Resolution Service (RTDRS)
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The landlord did not provide safe kitchen utensils and lost the tenant’s bank information. The tenant wanted to negotiate with him. The landlord ignored him. The tenant stopped paying rent and moved out, but the landlord took the tenant to court. What should the tenant do?