Leadership in the Dealership #1 - Brian Kramer

For the first episode of Leadership in the Dealership, our host Danielle Mills Walden talks with Brian Kramer, General Manager of Accu-Trade - who brings along all manner of insights about the role of tech solutions in the world of auto sales. Brian brings a belief in creating seamless and convenient experiences for consumers, as well as a commitment to seeing through such transformations and revolutions with effective leadership and careful planning.
Join us as we discuss:
How key tech solutions have changed day-to-day operations at auto dealerships
The need for top-level buy-in during change management processes
Strategies for catering to evolving customer needs and preferences
The challenges ongoing shifts in vehicle valuations and aging inventory