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Do you know the real definition of success when it comes to #ServiceNow projects?
The real definition of what success means commonly gets lost. This can be due to the transition from sales to delivery and so on. This can also be due to the fact that most resources working on that project are simply focused on what success means to them in their specific role. This video will share what the real definition of success means during the project and gives you guidance on how you can help!
0:00 - Intro
1:18 - Gap in the Ecosystem
3:40 - Definition Lost
4:50 - How can you help and why?
6:23 - Strategic Planning Process
8:09 - Business Case
10:49 - Outcome Measurement
11:56 - Outro
Follow me on LinkedIn - / allenandreas
Twitter - / allenovation
Other resources:
Example Business Case: drive.google.com/file/d/1NgUQ...
ServiceNow - www.servicenow.com/