Lecture 4: Quality Function Deployment (QFD) and House of Quality

MIT 22.033 Nuclear Systems Design Project, Fall 2011
View the complete course: ocw.mit.edu/22-033F11
Instructor: Dr. Michael Short
License: Creative Commons BY-NC-SA
More information at ocw.mit.edu/terms
More courses at ocw.mit.edu

[@yungtalentbeats]

Wish my lecturer laid everything out like you do... thanks for helping me understand this! You have just saved my report.

[@HassanKamel77]

more than great, really fantastic, in 44 mins. I understand the QFD !!... Unbelievable.. words can't express how thankful am I.... (Y)

[@danielwahyudi3607]

agree with you

[@evelynolazaba8236]

really easy to follow. I was so lost but this helped me out a lot. Thank you. I wish all professors cared about teaching like this professor

[@TheONEHD1762]

agree with you. really good lecture and easy to understand

[@Tech_Stream1]

Excellent lecture, The professor is not the type of professor that makes you bored. Definitely worth it.

[@MMBariise]

Amazing! This video is enough to understand the whole QFD concept. Thank you.

[@sanddeeppannu]

As a CSSBB, I can say this is a great video !! I myself learned from this.

[@ManishPatel-mu8kd]

Awesome! Thank you for a detailed and clear explanation.

[@iraa4ka]

Great explanation. Very detailed, to the point, and clear in terms of explanation and language used. Also, very helpful due to the fact that all the characteristics were "created" by the professor and the students at the time of the session, rather than it being a given, like in other videos on QFD.

[@thiagoguizzo6732]

Excellent explanation! Thanks a lot!

[@TheBojak2006]

Thank you teacher man! Gosh, he looks JUST like my high school buddy, Blair, who actually turned out to be a college professor after he got his degree. WILD! I'm currently working on my Master's Degree in Aeronautics and this topic is in one of my courses. Needless to say, I needed a huge refresher and this did not disappoint. Plus, it was nice imagining that it was my buddy Blair teaching up there in front the class!

[@alysonmedge]

Thank you for explaining this! Simple to understand with great example. Recommend watching if your struggling to understand House of Quality. :)

[@janeli6640]

Very clear, helped a lot for beginners！:)

[@AmericanKozzak]

Thank you for this really tight explanation of the House of Quality diagram

[@khubsimple]

Thank you Dr. Michael Short.

[@healinghands5479]

Fantastic Only attend this lecture and you master QFD immediately really good job Sir Thank you very much

[@thomastourrejohnson]

Dr. Short, thank you and your class for this HOQ example. This made it very easy to understand. Great job!

[@jennyjalbertgagne7634]

Thomas Johnson seegvwqdc

[@efpraxiageorgarou858]

Incredible lesson! 100% understandable. Thank you so much!

[@amyzin5855]

Thank you so much teacher and 44 minutes is quite valuable. I understood quality function deployment and house of quality clearly.

[@gajanankulkarni3687]

I am a quality engineer.Thanks for you explained this concept in a simpler way

[@srikaravinash9359]

great and easy understandble explanation...i never listened to lectures for so long in my life but i did with this video lecture..thank you for the video..it was a clear shot QFD explanation.👌

[@ananonynom8474]

3:49 - starts going through example (before that: just discussing stuff about the course in general)

[@sritejcanchi]

Extraordinarily clear!

[@aldohernandezsoto1969]

2021 and this video just helped me a lot w my research, thanks a lot!

[@HappiFix]

Dr. Short seems pretty cool. I see myself enjoying a beer with him :)

[@brianward17]

very good lecture.im doing a part time course in lean and quality systems and after class i came out lost as the lecture didn't explain properly how to do the house of quality charts.but your tutorial makes it a lot easier to understand.thanks!!

[@RamprasadKaranth]

As easy as it can get. Thank you so much. Also, great teaching skills. Our professor decided to explain this whole thing in less than 10 mins and I kept wondering what those symbols and numbers mean :D

[@enqisong2155]

same here lol

[@sherryveronica6751]

Thank you so much from JKT. Learn more in 44 mins than 3 hours in class! :)

[@mehmetozgurduzel239]

Hi, i do understand too very clearly but at the end how we analyse all these results and numbers. I mean how we go to solution.

[@ilikeassface]

I want this guy to teach all my classes.

[@iHickUp]

This is great. So helpful and he easily explains the (HOQ).

[@Mim-bu7cd]

In our Engine Design lesson, That's may very helpful for us! Thank you for share clearly the way of your knowledge freely!

[@brunoquispes.6174]

Great professor, clear explanation.

[@mariusschober]

Super awesome explanation and lecture!

[@vardashaikh1241]

great explanation and highly recommended

[@shaunduncan8332]

So a bit late to this video but still very relevant. Excellent approach to explaining the QFD matrix.

[@9910439278]

It was a very good explanation. I really enjoyed the lecture

[@leahrawls]

Thank you! This was so clear. Great video.

[@tashifshaikh7373]

simple and precise teaching skil..loved it

[@wubosco2196]

Wonderful explanation, it is quite clear to understand

[@augustosc3274]

Thanks from Brazil for sharing !

[@saulsilvareyes5986]

Augusto SC idjfk

[@kamesh7818]

Excellent, very clear and helpful

[@izosa]

Thank you for this very helpful lesson!

[@ahmedneamah7836]

thank u Dr. Michael you really saved me

[@dilipmoyya5772]

Excellent lecture! May I know where are we using the correlation values among the design parameters.

[@olai92]

Thank you Sir. Great Explanation

[@austka]

Thank you! Extremely helpful

[@Abdullah-vh6fk]

to watch b4 giving a presentation, great teaching skills

[@BluesLicks101]

great instructor!

[@visweshkumar3253]

The video is absolutely fine and I want my prof to follow this meathodology

[@maxleanr6]

Absolutely fantastic!!! Thank you!

[@jeronimogarciapino4499]

Excellent explanation and very good content

[@PrabhatKUMAR-rt1qz]

really very nice and very helpful as my teachers are not able to teach me in english, it helped me a lot.

[@ggrbac2]

Thank you for great lession

[@shakhzodtulkinov4632]

Very nice explanation! You are great! Thank you for the video!

[@MsRyanrose]

Dr.Mike....u r a genius,excellent explaination and brilliant presentation.thnx for the free videos.its very interesting n helpful. Like,like like............likes to ur videos Doc.

[@rcxotic1]

Thanks for making this.

[@agengineering3921]

awesome work! thanks a lot for sharing

[@nitinkumartalk]

Congratulations!! You have designed a Lamborghini Urus :P :D Thanks for the Explanation :)

[@jihadihashim8903]

This is a great tutorial video, much appreciate. Thanks fr my. :))

[@wojtasdrd]

Thanks from Poland! Very heplful!

[@vikneshmahendiran8756]

thanks now I got a clear idea how qfd works

[@donaeiwest]

Well explained Dr

[@Madvilllain]

Fantastic Video! Thanks very much

[@aleloeetvm]

An Inspirational class for me to teach

[@priscila187]

Great teacher, thank you :)

[@ganeshgmenon]

Thank you very much Well explained

[@CreativeEducation1]

Very simple illustration of a relatively complex subject.

[@juandelacruz4157]

Very well. Explained. Thank you

[@osamakhataf10]

thank you very much.

[@enesnok]

thanks, it helped a lot.

[@ContinuouslyEvolving]

Thank you MIT for the free videos. If i ever get rich, I'll contribute to free educational sources like this.

[@K1LLA_86]

Thank you from South Africa 🌍

[@Sathya801]

excellent explaination.thank you...

[@ERIKATBARRA]

Thank you! I understand it now☺️

[@miguelorozco936]

Esta buena la lección, y nada aburrida.

[@croatica]

Thank you! Amazing!

[@lorenapuentehurrle9923]

great thanks a lot for the class

[@gerduanrossouw4881]

Thanks from RSA Stellenbosch University :)

[@saudy999]

Thank you very much

[@MrKhalio]

thanks ,Great job, explanation.....

[@mangeshdeokar3039]

Thanks from INDIA.

[@hassameylhamad6879]

you are good teacher

[@mathewjoseph12]

Excellent teaching

[@lakshmi8906]

Does the correlation matrix not contribute to any of the calculations in the QFD? I assumed it would help in a tradeoff of importance where the is a strong negative correlation and allow to place importance on features with strong positive correlation

[@vasinathan974]

very much useful..thanks..

[@valentinotalemo7800]

thanks, this very helpful for me! great 😊

[@lironmalek6243]

Thanks from Israel for the great explanation

[@frilink]

Thanks very helpful.

[@mahmoudradwan2979]

Great explanation, but what about phase 2,3 and 4?

[@jbercybercy]

Really helpful thank you

[@vitaliypetruk3872]

Can somebody please tell me the make of the "Crossover" model?

[@DarenMcBowling]

very helpful thank you.

[@silentknight3546]

outstanding

[@sanjaybatra3013]

Awesome explainantion

[@imzilenidriss8576]

thanks a lot of ,good work

[@sarveshbelgaonkar1646]

best explanation

[@ABDELKADERJAAFAR]

What about phases 2,3,and 4

[@LAODIKIOS]

Thanks, very good !!!!

[@taimoor722]

i have a question what if customer is more towards aesthetic design how and which parameter would you but in design technical side

[@theknowledgeocean9537]

to make such graph which app shall we use ?

[@glennmazur6767]

This is a great explanation of 1980s QFD for build-to-print component suppliers. To update for modern businesses that offer end products, systems, services, and software: 1. Customer requirements are about the customer, not the product. 2. Importance and relationships should be measured in ratio, not ordinal scale due to later math, 3. Roof comes later. The QFD Institute recommends the faster Blitz QFD® which often replaces HoQ. Free case studies at mazur.net/publishe.htm