Leopard Catamaran + Robertson & Caine Warranty Team FINALLY Arrive!

[@scottgoode9874]

Incredibly well presented and incredibly informative. I am so sorry for you. Keep positive and know that you are now on the right track.

[@matthewdoughty9591]

I can’t even comprehend what you guys have fine through. Your resilience is truly inspiring

[@travelsketch]

Thank you for the support, this is actually the worst thing we have every had to live through and that says a lot.

[@juergenzenner4219]

Great update. A lot going on , that’s very promising 🎉❤

[@travelsketch]

We will work and fight until the end no matter what. I am glad they are finally assisting again.

[@nooneanybodyknows7912]

I hope the uplifting progress continues. Thanks for sharing.

[@travelsketch]

So do we, thanks for watching :)

[@liamaaron3146]

I saw you Sunday down chaq. Love that dog btw

[@travelsketch]

We had a great day down there! Ironically most of the people we went out with that day were owners of the same boat we have, but they're all on the hardstand at the moment

[@Jaquaivismacintosh]

So happy to see the building team is finally there . Keep going guys 😎🇦🇺😎

[@travelsketch]

Thanks for watching and supporting 😎

[@geofferyrobertson6608]

its great they have come to the party to fix the problems for you all

[@travelsketch]

Well eventually, better than nothing. We are so tired, have been working for months to fix other peoples damage and mistakes.

[@geofferyrobertson6608]

@@travelsketch so sad , especially after spending so much money

[@normanboyes4983]

Excellent - there is now a light at the end of the tunnel.😀👍⛵️

[@travelsketch]

and we sprinting towards it exhausted and burnt out haha

[@h.v7461]

Just imagine how much money Robinson and Caine would have saved and maintain their reputation, if they would’ve done the initial build to the utmost quality. R&C have taken a major hit to their brand.

[@MrWightHD]

That's Leopard and Lagoon off the purchase list 😮

[@travelsketch]

What a shame, email them and let them know so they make our situation right if we helped you.

[@robertfontaine3650]

The unsealed wood hiding behind things is a mold trap. I would be seriously disturbed knowing that there was shit like hiding behind my cabinets and fixtures.

[@travelsketch]

We have resolved much of it but yes they could do better.

[@paulkopp3634]

Your videos paint a pretty dire picture of workmanship from the factory. No wonder they wanted to gag you with an NDA . Thank you for your tenacity. Oh and hands up I know little about catamarans, just another keyboard warrior but I think that’s the whole point . You don’t need to be a technical expert to comment on poor quality control allowing bad workmanship.

[@travelsketch]

A lot of our quality issues are not yacht specific but we did have what I would consider some serious and complex structural issues that needed uncommon skills to resolve. Fortunately these were remove and the yacht upgraded so it is far better than standard now.

[@geofferyrobertson6608]

what does the bow art mean/ represent , I can't work it out sorry

[@travelsketch]

It's a giant mechanical "Liger" head that we designed based on the initial inspiration for boat's name ⛵️

[@travelsketch]

It was just meant to be for fun and became a huge job

[@vickysymonds7014]

I think anyone brand related would be better off not commenting, rather than trying to try to shift the blame, make excuses, or offering advice on what you should have done. They are just loosing any credibility If this was a one off, the manufacturer would have been horrified and desperate to correct their mistakes. Regardless, all warranty work should have been carried out well before you left Europe. There is no excuse for it not being completed in a timely manner. Colin fixed up a hurricane damaged catamaran quicker than you guys got your warranty work sorted.

[@travelsketch]

Well there are reasons and excuses that someone should pay for. None are our fault. The boat should have been seaworthy and was not.

[@GentlemanNosh]

Let’s face it, the only reason the are there is because of your absolutely excellent docuseries on their poor workmanship. I would suggest that they have finally realised that this debacle has cost them millions upon millions of dollars in revenue, and ultimately the only way to stop the bleeding is to fix all your issues. If that wasn’t the case, they would have had this all fixed within the first 6 months.

[@travelsketch]

They told Trent that the KZbin is nothing to do with them fixing the boat. ;)

[@larrymeyer2917]

Most buyers of Leopard are not super rich, so a $M is a lot of money. Ask me to spend my $M on this quality of build and I’ll charter a boat. The poor quality hidden behind panels is disgusting. Sure a long fall from the build quality of the Original L46

[@travelsketch]

Well said, we have found this to often be the case.

[@larrymeyer2917]

@@travelsketch must be rather difficult to sell the product now, unless the buyer is rather silly and does no homework, how can they not know about all the defects in build, in my opinion impossible to fix, you have to be the only owner that has taken the time to investigate problems. Funny, I have a boat at haul out and walked past some older boats, they have issues most of the old guys doing the work because of extended delays with bottom maintenance, none with lack of structure, so they can spend money on upgrades and boat maintenance in general, not what you experiencing, its shocking and a disgrace to the legacy of the brand.

[@tri-capey]

talking about masts, what is the +/- costs to replace the mast and rigging?

[@travelsketch]

It was replaced under warranty so we could only speculate. Some have said to get that here would probably cost them 100K all in. That is just guessing though. Likely 70K at least.

[@billhanna5455]

Hmm i have to resub every time ????

[@travelsketch]

No idea, seems like you are the only one with an issue?

[@ChrisHarding-lk3jj]

$1000 per day for every single day the boat has been unusable would be adequate compensation. Not only is the boat unusable you are stuck there dealing with the problem.

[@nooneanybodyknows7912]

I find it more difficult to put a price on the missed sailing opportunities, experiences, and their fleeting youth. All of our days are numbered. We can not get them back. ⏳️

[@travelsketch]

@@nooneanybodyknows7912 Well said, they should come up with something that shows they actually care.

[@travelsketch]

Send them an email 😉

[@nooneanybodyknows7912]

@@travelsketch email address ❓️

[@ChrisHarding-lk3jj]

@@travelsketch I would like to mail them a big box containing what my dogs drop in my backyard because it is no different than what they are building. To get what you are truly owed from Robertson & Caine will likely require court litigation and it is very hard to determine what is fair and adequate compensation. A warranty is essentially a contract between the buyer and the manufacturer and when you purchase that product you are agreeing to the terms of that warranty and manufacturer's of all types are known to put many stipulations and exclusions into the warranty protecting the manufacturer. The compensation amount would be calculated and totaled on a number of criteria. The average daily rental cost of similar catamaran would be a good start, they should pay that amount for every day you have been deprived of it's use. The compensation you are owed is likely higher than the purchase price of the catamaran at this point. Once the extensive structural issues were discovered Robertson & Caine should have simply provided a replacement boat and they could have took this boat back and fixed it and sold it at a discount to a charter operator or to an individual. The punitive damages come from the harm caused by Robertson & Caine taking so long to remedy the solution. How do all the repairs affect the resale value of the boat. You purchased a brand new boat and not a patched and cobbled together boat. Robertson and Caine has essentially made you homeless due to the issue and no one should live in a construction zone of boat with chemicals known to cause cancer and other health issues. What would have happened if you guys left the boat and went back to Australia, would it have ever been fixed. Realistically if you wouldn't have made everything public and documented everything I doubt they would have ever fixed it unless ordered to by a judge. I just checked barefoot charter rates for 45' catamarans and the daily rate is $1200 to $1500 per day for 3 people so $1000 per day compensation is not out of the question.

[@Coyotehello]

They are "Public Companies", there is no privacy there, there is a need for full disclosure. That is what is there.

[@travelsketch]

Yeah I don't know how they would handle actual full disclosure :/

[@redbovine]

Where I live in the USA. North Carolina is a 1 party consent state. It means I can record you without your permission (there are a couple of time/place/manner restrictions) and there is not much you can do about it even if I did it without your knowledge. I would record them just to have a record of it even if I didn’t publish it.

[@Coyotehello]

@@redbovine "a 1 party consent state" only in the USA can the politicians invent such non-sense. A a 1 party consent means, no consent from the person being called or questioned. That is crazy.

[@PondoSinatra680]

It’s not crazy. If you and I have a conversation, why can’t I keep a record? It protects both parties.

[@Coyotehello]

@@PondoSinatra680 if both parties agrees sure.

[@123456bpb]

I expect that your effort has forced the builder to repair their extremely poor workmanship. Repairing your boat or going bankrupt was probably the builders only options. Good for you.

[@travelsketch]

Thanks for the comment. So they should.

[@markhale8703]

It's really sad how you have been treated. The true value of any product is in the after sales service. As for Leapard I am sorry to say they belong in the gutter. A boat like that costs a fortune and the after sales support you guys is pathetic to say the least. I am a South African and really disappointed and can promise that not all SA companies are like that. At one stage I was looking at a similar craft but that will never happen now. Leapard and associated companies have now been sent to the "Cheap and Nasty" box. Really hope you guys get it all sorted out and out on the water again.

[@travelsketch]

Thank you for your comment and support. We totally agree with you on all points. Trent was sold a dream and bought a nightmare.

[@perfstaas7188]

LOL LOL LOL

[@momosworld7312]

With so much dependency you wont be going far.

[@nooneanybodyknows7912]

I don't understand. What does your comment mean?

[@momosworld7312]

@@nooneanybodyknows7912 The opposite of self sufficiency

[@travelsketch]

@@momosworld7312 If we wanted to build our own boat, we wouldn't have paid for a new one. 🤡

[@danielprinsloo2917]

So..... Why don't you apologise for all you moaning and dissing of Leopard - or is it beyond you to apologise. I hope you have fair winds and following sea's in spite of yourself.

[@travelsketch]

Which part should I apologise for? Please be specific. Imagine if all of the worst QC issues and incidents weren't even uploaded. Shame....Best get onto messaging whoever you have a financial interest with and stop trying to antagonise us on here.

[@danielprinsloo2917]

@@travelsketch Lady, it's a shame that you slate R & C on your channel, R & C have accomplished a heck of a lot more than most boat designers and builders. Clearly your mum and dad didn't teach you manners nor respect , you fly off the handle and slate all and sundry. I hope you are proud of yourself.

[@travelsketch]

You are one of the people who can not understand why someone would do this until it happens to you. Once it does you will go quiet and say nothing. People like you never get anywhere, understand anything or develop as a person.

[@danielprinsloo2917]

@@travelsketch Aaaaah , you are absolutely incorrect, worse things happened to my 50 foot French design yacht. I handed back the "KEYS" to the manufacturer and walked away. I lost a ton of money, earned it back in 16 months (WORKING) and now guess what I am sailing??? You sound like you are a little hot headed - If I may give you some advice before you start up your V8 motor mouth again - think W W J D. Love you lots Lady be kind to people and animals . Y'all have yourself a great day now

[@athosbulgari6571]

LEOPARD SO FRAGILE......I SAW SEVERAL CATS WITH THESE PROBLEMS.......CRAZY COMPANY....