[LG Top Load Washer] General Maintenance For An LG Top Load Washing Machine

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[@LGUSASupport]

Click Here to Register Your LG Product: www.lg.com/us/mylg/product-registration

[@KolleneHays-ek2rz]

Is there parts that come apart so we can clean them? So frustrating!!

[@nicolegamalo5935]

ive tried searching cleaning product for this, what brand or exactly what type of cleaner do we use?

[@LGUSASupport]

Hi, Nicole! You can use your choice of cleaning brand, and the top load washer is compatible with tablets, powders, and liquids. We've attached a link with more info below; be sure to let us know if this helped, or if you need any further assitance! spr.ly/6052OkwtM ^Ian

[@Ashley1806]

Am I able to take out the detergent dispenser tray? I need to clean it

[@LGUSASupport]

Hi, there. Yes, you can definitely take out the detergent tray for you to clean it properly. Please refer to these links for further instruction: LG Top Load Washer Maintenance Guide: www.lg.com/us/support/help-library/lg-top-load-washer-maintenance-guide-CT00000305-20152385368911 LG Front Load Washer Maintenance: www.lg.com/us/support/help-library/lg-front-load-washer-maintenance-CT10000010-1400786418920 May this help you with your concern. -Francine

[@KolleneHays-ek2rz]

Help!! I have the same brown specks in my washing machine loads

[@LGUSASupport]

H Kollene, thanks for reaching out with your issue with what likely is scrud. Allow us to help explain what this issue is and how to resolve this! Scrud is the waxy build up that can occur within any washer when the fabric softener comes into contact with detergent. It is usually brown specs in appearance as can be seen in the following link: spr.ly/6057PbLYP. In order to get rid of it, dissolve 2-3 dishwasher tablets in a bucket of hot water. Once dissolved, pour the water directly into the bowl, close the lid and set the cycle for the longest, hottest cycle in your machine. The link will give your more details on how to prevent this from happening going forward. Shoudl you need further support, please don't hesitate to reply here! Please let us know if this helped! ^Chris

[@bonganitwala6098]

Hi,whenever I use my machine my laundry come out dirty, how do I service clean machine?

[@LGUSASupport]

Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (facebook.com/LGUSA/), and we would be happy to assist you further. Thank you.

[@itzbailzentertainment9856]

I just recently bought this exact washing machine, it was used but they said it was in good condition. I’m not sure what is going on with it but, it’s not working correctly and I keep getting error code FE. It’s like when I start it, the water gets stopped up in it and it takes hours for the water to go down. It won’t even go through the full cycle. What should I do?

[@LGUSASupport]

Hi! Thanks for reaching out! We'd be happy to explain to you what this error code means and possible ways to resolve it. The FE error code means that your washer is overfilling. It's usually the result of a faulty water valve. Please let us know what your washer model number is so that we can go over possible resolution steps. You're welcome to send us a DM on Twitter or a PM on Facebook for further support. Our handle for both is @LGUSSupport. We look forward to hearing from you and resolving this issue! ^Chris

[@lotoyajones3722]

@@LGUSASupport hello

[@teamiq574]

My top loader is squeaking during spin cycle... is the belt broken?

[@LGUSASupport]

Hello! We hear you are experiencing some squeaking noises in your LG Top Load Washer. Not to worry, what we need to do is dig a little deeper into your issue. So we must switch to a platform that supports back-and-forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. ~Rita spr.ly/6055PZkPJ

[@thebl4ckd0g]

Does anybody else have an issue with their LG top-load HE washer where water sits in the bleach reservoir on top after every wash? Even if you aren't using bleach? I've seen several videos of LG (and by extension Samsung) washers with this feature that have the same issue, but I can't find my specific, 6 year old washer.

[@LGUSASupport]

Hi! We've attached a link below with more information about having water in your bleach cup. Having water in that reservoir definitely isn't a normal feature, and your bleach compartment may be blocked by debris. The slow accumulation of mineral residue can restrict the siphoning mechanism or water pressure, so that may be the cause of this issue. If this has recently started happening, we recommend pouring HOT water into the compartment to clean it, and if you could confirm your model number, we'd be more than happy to look into troubleshooting with your specific device! ^Ian

[@deegoulas5866]

That happened to me and so my husband disconnected it in the back.

[@MariaPerez-jn6go]

No I didn’t. I used bleach no problem with it

[@jennacruz8563]

I try to clean my washer once a month using a cleaner. How do I get rid of the brown residue at the bottom of the drum? I've used vinegar and baking soda, ran several clean cycles and still can't get rid of the residue

[@LGUSASupport]

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS

[@MatthewWeller88]

I have this exact same problem on a new machine and it seems like many people online do too. Hopefully you’ve fixed yours! Wish me luck!

[@jennacruz8563]

Not yet. Washing each loaf with Vinegar helps a little

[@suzannebadawi9432]

Has anyone been able to solve this problem?

[@suzannebadawi9432]

Hello, has anyone have any success with this problem??

[@nothinspecial893]

LG MODEL WT7150CW. I HAVE A LINT PROBLEM ON BLACK CLOTHES. HAVEN'T HAD THE MACHINE FOR A YEAR. I CLEAN IT REGULARLY. HELP.

[@LGUSASupport]

Hello! There could be a few reasons why your clothes are catching lint in your washer. Check out this link from our help library here: www.lg.com/us/support/video-tutorials/lint-on-cloth-after-washing-cycle-top-load-washer-CT00000305-20150712778997. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. We hope this helps! ~TammyJo

[@deegoulas5866]

I have an LG ModelT5270CW Direct Drive Top Load Washer and the last couple weeks there is black pieces of specks on my clothes after washing. Anyone know what it is and how to stop it?

[@LGUSASupport]

Hi, Dee. Thanks for letting us know about this issue. You may check this link: www.lg.com/us/support/help-library/top-load-washer-odor-CT10000010-20150994565407 for a possible solution to the kind of issue you're having with your washer. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be glad to help. ^Jayne

[@deegoulas5866]

Thank you. I will try that.

[@LGUSASupport]

You're welcome, Dee. Have a great day! -Kai

[@hawaiiathletes]

Is there a lint filter? If yes where is it?

[@LGUSASupport]

Hello, Gary. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Angel

[@NewBeginningsAus]

Am looking for the same

[@buzz6989]

Did you guys find it?

[@taniabaquiran]

We just bought this washer. And it leaves brown specs on our clothes and ruined 2 white king sized comforter. Im so sad!! My husband disaassbled the inner and outer drum already. And clothes are coming out brown again.. where else can we check to clean???????

[@LGUSASupport]

Hey there, Tania. Thank you for bringing this to our attention. We want to ensure that you're getting a good quality experience. This doesn't seem to be the case and we'd be more than happy to look into this. Plesae send us a direct private message through our Facebook or Twitter platforms and include your contact details, as well as your model and serial number. ^Anthony

[@lourdesmagana4907]

I have same issue now.. I have white sheets have brown spots on it.. After wash I can from the drum those brown gunk.. what should I do?

[@Kalihi819Yessa]

How do I remove the soap tray? I have standing water in it

[@LGUSASupport]

Hi, There! Thank you for reaching out to us. To remove the soap tray in your LG top load washer and clean the area with standing water, follow these steps: 1. Lift-up the front of the drawer to access the soap tray 2. Pull out the soap tray from the washer 3. Clean the soap tray and the area where it is inserted using a soft brush or toothbrush 4. Remove any residue or blockage that may be causing the standing water issue 5. Reinsert the clean soap tray back into the washer 6. Run a test cycle to ensure that the standing water issue has been resolved. By regularly cleaning the soap tray and the area where it is inserted, you can prevent residue buildup and ensure proper functioning of your LG top load washer. Should you require further assistance please don't hesitate to reach out to us via private message on Facebook or X @LGUSSupport and we'll be more than happy to assist you. ^James.

[@Kalihi819Yessa]

@@LGUSASupport THANK YOU!!!

[@LGUSASupport]

You're welcome! Have a great rest of the day!

[@lucky_railfans_trains_2009]

My washer does not have filter

[@LGUSASupport]

Hey there! In order to better assist you, we have to switch to a platform that allows back-and-forth communication. Please direct or private message us the model and serial numbers of your unit, and we will be glad to look further into getting you a filter for your LG Washer. ~Rita (www.lg.com/us/support)

[@neniviedavin414]

How to spin

[@LGUSASupport]

Hi Nenivie! During the wash cycle, the drum of your top load washer will spin at a high speed. So that we can assist you, can you please elaborate a bit more on your question? We look forward to your reply! ^Chris

[@AntonioMartinez-wp2hs]

We all have the same problem. We have soap scrud. I can’t get rid of it either! So sick of this machine. It’s so frustrating! All I want is clean clothes!

[@LGUSASupport]

Hey there! We have a great link to troubleshoot the soap scrud you are encountering. www.lg.com/au/support/product-help/CT20088043-20151136257128. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to getting you back to having clean clothes. ~TammyJo

[@citylifeg89]

Where is the filter ?

[@LGUSASupport]

Hello Gregory, welcome to our LG US social media page, based on your recent post, it seems you need an assistance. Please send us a private message together with the model, and serial number of you unit, so that I can assist you further. ^Arnel

[@mormosplaysgaems]

How do I wash the inside of the agitator

[@LGUSASupport]

Hi, Alec. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ )

[@LGUSASupport]

Hello Gregory I'm passing by to check up your case, and this is regarding about where is the filter of your LG product, since then we never heard from you. Do you still need my assistance? If so just let me know. Is there anything else that I can help you with? ^Arnel

[@LGUSASupport]

Hello Gregory I'm passing by to check up your case, and this is regarding about where is the filter of your LG product, since then we never heard from you. We are assuming that your concern has been addressed already. If you have any other question, please don't hesitate to send us a message anytime, for now I'll go ahead and end our session. Again thank you very much and have a great day. ^Arnel

[@TxA1]

Definitely do not recommend this washer at all

[@turbsifc1974]

Yeah its terribke

[@nothinspecial893]

It's horrible. Lint on everything