[LG TVs] Troubleshooting Magic Remote - (MR-600)

This video is for training and service purposes only.
LG makes no warranties either express or implied for the content, and this video may be changed or updated at any time by LG without notice. Copyright © 2020 LG Electronics Alabama, Inc. All rights reserved.
Useful Links:
Help Library Support: www.lg.com/us/....
LG Community Forum: lgcommunity.us...
Twitter: @LGUSSupport
Request a Repair: www.lg.com/us/....

[@russelcag-ong2591]

YES

[@illynoizzz]

What if pressing any button doesn't make an action each time? E.g. if press and hold a button for 0.5-0.8 sec - it works 99%. But when I just press and release, very often smart TV doesn't react at all, so I have to press the same button several times or press and hold it for some time. It relate both for scroll click and for any other rubber button. P.S. Re-Pairing and changing batteries didn't help.

[@dagqer5243]

OK THIS DOESNT WORK BUT FOR ANYONE WITH THIS PROBLEM TURN IT OVER REMOVE THE BATTERIES AND WHILE ITS OPEN BANG IT ON ITS BACK A FEW TIMES AND MAKE SURE ALL THE BUTTONS ARE IN PLACE AFTER THAT PUT THE BATTRIES BACK IN AND IT SHOULD WORK

[@LGUSASupport]

We're sorry to hear that the provided troubleshooting was unable to resolve the issue with your remote control, and we're glad you were able to find a workaround that helps. If you ever need further assistance, feel free to reach out to us on Twitter/X or Facebook through @LGUSSupport. We wish you a very Merry Christmas and a prosperous New Year. Thank you for being a valued member of the LG family. ~Bridge

[@areliablesource2848]

Oh Kay, it seems that my remote became "unpaired" over night. I have it working by following the instructions from the 0:39 minute mark up to the 0:58 minute mark. Just one question; how does the remote become "unpaired" from the TV in the first place? Is it just "F M" (second word is "magic"). Thanks for the helpful video.

[@LGUSASupport]

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito

[@areliablesource2848]

@@LGUSASupport I am guessing this is an automated reply. Well, my problem has been resolved, thanks to this video. I can leave it at that.

[@LGUSASupport]

Thank you for your update. By the way, if you need any assistance don't hesitate to reach out to us on the information we provided. Have a great day and stay safe as well. ^Nolito

[@mrcreative2660]

My remote not working

[@TartanArmy85]

I've watched every video and tired every tip and trick and every instruction and still my remote does not work

[@bradleykirkwood2336]

I was already talking to a representative

[@bricbradford4165]

This video did not help: my error is: Bluetooth service needs to be initialized. Pleas update the video or create a new one

[@LGUSASupport]

Hi, Bric. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@hareezn.lateef5935]

Have you solved it ?

[@tomcoates8730]

I have a house full of LG products. I know you probably don't care but I will never buy a nother LG product. You can even talk to me about my issue with my TV.

[@hollytyler5802]

I just need an instruction booklet since one did not come with the tv. I am unable to receive a signal from ABC on local channel 6. HELP or I am returning this TV to Costco

[@LGUSASupport]

Hi there! I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Rose

[@bradleykirkwood2336]

I've been talking on the phone for the last 4 hours and 15 minutes

[@LGUSASupport]

Hi, Bradley. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@dianneaustin6214]

not working it broke

[@LGUSASupport]

Hi, Dianne. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

[@cosmeticsandpurseswithevelyn]

This is totally REDICULOUS shame on LG

[@LGUSASupport]

Hi. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Van

[@Robert-rm1ii]

I need to talk to customer service rep

[@LGUSASupport]

Thank you for contacting LG support. Have you contacted us previously? Can you provide me the phone number associated with your case please?`Gem

[@LGUSASupport]

Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem

[@LGUSASupport]

Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem

[@LGUSASupport]

We haven't heard anything from you. For now, I will go ahead and end our session. if there’s anything I can do to help in the future, just let me know. Have a great day. `Gem