[LG Ranges] Using Self Clean

[@LGUSASupport]

Click Here to Register Your LG Product: www.lg.com/us/mylg/product-registration

[@ericwornham3246]

I have a one year old LSE4611ST model with the "EASY CLEAN" option for my oven. I followed the instructions exactly and it runs for 10 minutes and it was NOT hot at all. Repeated the 10 minute cycle and still dirty overn and I keep my oven clean (lightly soiled). Unbelievable the products we buy today just do NOT fuction as per the documentation. I now have to figure out how to manually clean this and thinking of going back to the old days (easy off spray) and non-scratch pads.

[@LGUSASupport]

Hi there Eric. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^Melvin

[@LGUSASupport]

I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you.^Melvin

[@LGUSASupport]

We have not received any response from you. We assume that your concern has been resolved. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. Have a great day.^Melvin

[@regisnyder]

@@LGUSASupport can you post what we’re to do with a LG range that has Easy Clean feature which only runs for 10 minutes. I tried to figured out if the timer can be extended but it doesn’t allow it.

[@dorothyscanlon9212]

Doesn't matter, Easy Clean is Useless‼️​@@regisnyder

[@benolifts1366]

Press the “SELF CLEAN” key to toggle between two, three, or four hours. The default setting for self clean is three hours. For lighter soils, use the two-hour cycle, and for heavier soils, use the four-hour cycle.

[@benolifts1366]

Most models, the default setting for self-clean is four hours. For LG, the default setting for self clean is three hours.

[@siufergonzalez8167]

I have a white residue left over that won’t go away already did self clean and nothing. White streaks everywhere

[@LGUSASupport]

Hi, There! Thank you for reaching out to us regarding the white residue issue you are experiencing. We apologize for any inconvenience caused by this matter. To better assist you and provide a more personalized solution, we kindly request that you send us a private message on Social Media @LGUSSupport. Our dedicated team of experts is available to help troubleshoot and address your concern promptly. ^James.

[@benolifts1366]

If oven has a manual latch, engage the latch with the door closed. After the self clean cycle is finished, you need to disengage the latch.

[@eddeluca119]

I have an LG LTE4815 dual oven. When I select Self-Clean, the display shows the bottom oven. I do not know how to toggle it to the top oven because I only want to clean the top oven. How can I get the Self-Clean to point to the top oven?

[@LGUSASupport]

Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Angelica

[@eddeluca119]

@@LGUSASupport how do I send a private message?

[@LGUSASupport]

Ed , you can use the link provided to reach us in a private message : For Twitter: twitter.com/lgussupport?lang=en For Facebook: web.facebook.com/LGUSSupport/?_rdc=1&_rdr Thanks ^Angelica

[@LGUSASupport]

Hello, we have not heard back from you, so I will be ending our session, Please know you can reach back out to us if you still need assistance, or if you have any additional questions for concerns. Thank you for being the best part of LG. ^ Angelica

[@agneskaca1155]

I used cleaning products for oven and it damaged the finish 😢

[@LGUSASupport]

Hey there. That is strange! We'd like to get a bit more information from you on what exactly happened. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We're here to help! ^Diego

[@agneskaca1155]

@@LGUSASupportsent PM

[@benolifts1366]

Press the “SELF CLEAN” key to toggle between two, three, or four hours. The default setting for self clean is 3 hours.

[@Cummins402]

I need instructions on how to replace the led display on my 14 month old LSEL6335D

[@LGUSASupport]

Hi! I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April

[@Cummins402]

@@LGUSASupport I already did this. I received a part number. So I ordered the part. But no one will share the proper procedures on how to remove the faulty and install the new. I shouldn't even have to be doing this considering I paid $2300 for this appliance just 14 months ago.

[@LGUSASupport]

I would love to get this done for you as well, however, we don't have that information on our end because only technically-trained technician has it. ^April

[@Cummins402]

@@LGUSASupport obviously someone at LG has access to this information if it was sent to technicians. I currently have a 14 month old oversized $2300 paperweight and a new part but no literature to assist me with the install. We spent $15,000 on LG appliances for our new home. It's safe to say it will be our last LG purchase. I'll be sure to spread the word. This is a silly problem to have from a customers standpoint. PSA for folks thinking about buying LG appliances. Don't.

[@LGUSASupport]

I understand where you are coming from in this matter and the urgency to have the unit fixed, rest assured LG did not intend for you to have that situation. However, we're not technically trained, and we don't have that information. You may seek advice from our authorized service centers using the link below. ^April Link: www.lg.com/us/support/find-service-center

[@kathyantill]

HELP!! I used oven cleaner- now I have a layer of white cloudiness all over the inside of my once beautiful blue enamel oven. I should've known better. I have done the easy clean step in the past, but it's been a while so I thought i should give it a better cleaning. WRONG. What can I do to get my over back to it's pretty blue?? I just tried white vinegar. No help. I'm afraid to even use the oven now- it might smell/burn. Please- anyone have any ideas?

[@LGUSASupport]

Hey there, we're sorry to hear that you are dealing with a white film inside your oven after using an oven cleaner. It is noted that oven cleaner is not recommended to be used on LG Ranges. We recommend checking out at-home options for resolving this, such as scrubbers or pastes. We hope you get your pretty blue back soon. ~TammyJo

[@heavenlyplates]

@@LGUSASupportscrubbers or paste when we buy ovens that are sold to be self cleaning in the first place? The purpose of purchasing a range with the self-cleaning option at a higher price point is to not have to scrub the oven. The self-cleaning is a convenience feature. The flaw in using material that’s damaged if you use OVEN CLEANER makes the decision to purchase an LG range a bad choice. I want my money back!

[@benolifts1366]

Electric cooktops will be inoperable during self clean

[@melissajohnson-macpherson7898]

I just tried the easy clean cycle on my brand-new LG oven. A small grease stain is on the bottom, much like f the LG easy clean videos shows. I also found it to be completely useless. Very disappointed in how this worked. All it did was successfully cover my oven in water spots.

[@LGUSASupport]

Hello there! Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. `Gem

[@LGUSASupport]

Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem

[@LGUSASupport]

Hi, I’m checking in to see if you have any other questions or need any help with you. I’d be happy to assist you in any case. `Gem

[@LGUSASupport]

Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem

[@LGUSASupport]

We haven't heard anything from you. For now, I will go ahead and end our session. if there’s anything I can do to help in the future, just let me know. Have a great day. `Gem

[@richardhahn4067]

We have been finding chunks of porcelain at the bottom of our gas oven after cleaning. Cannot see the source of the chunks. The oven gets to.800 degrees during cleaning. This cannot be safe. We called LG about this and they were useless. We also called Lowe's and they were equally useless.

[@MrMetz2112]

The self clean option and the 2022 oven does not work at all! I just spent over two hours with LG’s experts and they couldn’t figure it out either. They want to charge me to have somebody come out here and figure out what the problem is. This is unacceptable. It should work as it was represented when it was sold!

[@LGUSASupport]

Hi, there. We understand how important it is for your appliance to function as expected, and we appreciate your patience while working with our experts. To better assist you, we invite you to reach out to us directly on our social media platforms. You can connect with us on Facebook or X at @LGUSSupport. `Liz

[@ariza1Mambru]

ME GUSTA POR LO CÓMODO QUE RESULTA PARA QUIENES LE HACEN MANTENIMIENTO

[@betty4478]

Where’s the self clean key

[@LGUSASupport]

Hey, Betty! The Self Clean Key will be located on your range's control panel, there should be a button labeled Self Clean. If you could provide your model, we'd be more than happy to show you exactly where the key is on your unit! Alternatively, please feel free to reach out to us via DM on any of our social media platforms @LGUSSupport, and it'll be our pleasure to help! ^Ian

[@heavenlyplates]

I purchased an LG range and thought I was purchasing a quality product instead I feel like I was mislead into purchasing a product that does not do what it was designed to do. The self-cleaning oven feature does not work it makes the problem worse. I have contacted you all numerous times about this matter, and you have failed to properly address the issue. I either want a refund or a range that self-cleans and if it doesn’t I can at least use oven cleaner on it without fear of destroying the aesthetic of the oven. Martha Stewart’s blue interior on her range is pristine.

[@LGUSASupport]

Hi, There. We're truly sorry to hear about your experience with your LG range. We understand how frustrating it can be when a product doesn't meet your expectations, especially after multiple attempts to resolve the issue. To assist you more effectively, please send us a private message on social media. We're here to help and want to ensure you get the support you need! ^James.

[@benolifts1366]

You cannot operate the oven until the cycle is over and oven is completely cooled to a safe temperature of below 600 degrees Fahrenheit.

[@margiekolesky1612]

My oven is 3 months old and I tried the Easy Clean, did nothing but leave water spots. So disappointed. I was told the steam would loosen food. I cooked bacon and the grease will not even come off. Will try soap and water. I actually put my hand in the bottom and felt like bath water. DO NOT BUY, this is total misrepresentation.

[@فيروزفيروزسيد]

بكام ومنين من فضلك

[@LGUSASupport]

Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of your concern. Thank you! ^Merlin

[@edwardberta930]

This means that I cannot open the oven door during self cleaning cycle. This also means I can not operate oven.

[@matcam6235]

Lg oven sucks. I used self clean and it didn't come out clean. The blue coating in oven cannot be cleaned with chemicals...so basically you will never have a clean oven. Very disappointed with LG ...I bought their dishwasher 2 years ago....the latch to close door is messed...the rack in dishwasher is rusting. Never buying their crap again.

[@kalebmarcano820]

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