Learn English for Hotel and Tourism: "Checking into a hotel" | English course by LinguaTV

This English lesson "Checking In" is part of an English course for employees in the hospitality industry. For more information please visit www.linguatv.c.... SAVE 20% NOW for a limited time, when you order the LinguaTV Premium Account with code CLTV202018 at our webshop www.linguatv.c... .
About this episode "Checking In":
Storyline: Tom Sanders has arrived at the Transnational hotel. After a long flight from San Francisco, he is happy to have arrived, but due to a problem with the booking system there is no double room available for him. Where will Tom go? You will find more fascinating episodes at www.linguatv.c...
What you will learn:
• checking in a guest
• politely expressing confusion
• apologizing for booking errors
• compensating the guest
• explaining hotel services and amenities
• initiating small talk
• giving directions
For more information please visit www.linguatv.c...
About "English for Hotel and Tourism":
LinguaTV offers an award-winning English course - available online and for smartphone and tablets (Android and iOS) which is designed for English learners and speakers at a intermediate level, who are employed in, or planning to work in the field of hospitality and tourism. The basis of the course is a series of professionally produced videos which cover a range of professions in the hotel and restaurant industries. The focus of the realistic videos scenes, which were produced in cooperation with the hospitality association and a notable 5-star hotel chain, is on how employees in these fields communicate and deal with customers in a variety of typical work-related situations. More video tutorials at www.linguatv.c...
In addition to the situations from daily live, the courses feature vocabulary trainer with the most important words and phrases needed in communicating with guests and colleagues. Train and improve your English language skills with interactive exercises and games. Collect points while learning and pass the final test in order to receive your personal certificate of attendance.
For more information please visit www.linguatv.c... or please contact us at www.linguatv.c... .
learn English, language course, Sprachkurs, Englisch lernen; Hotel-English, English for Hotel;

[@linguatv]

Wow, more than 3 million views! Thank you so much! :) Btw: Have you already tried our mobile app? Test it for free! Android: play.google.com/store/apps/details?id=com.linguatv.apps.android iOS: apps.apple.com/us/app/linguatv-sprachen-lernen/id1274986007

[@LightWisdom]

Booking or not booking you ar welcome hotel or ...

[@user-yg3ow9km9i]

About 5 years ago, I wanted to cry because they spoke too fast too understand. But now I don't worry about it anymore because I can understand what they're saying even if there are no English subtitles.

[@AndysClassroom]

Rhythm is just fine: natural and real. Learners should adapt to this as much as they can. I myself have used this video in my classes, and then I get some inspiration to produce my own videos. Good job!

[@linguatv]

Thanks a lots, Andy!

[@linguatv]

As a teacher you could use our videos in your classroom teaching. We offer special rates and supplementary material such as teacher´s guides for most videos. If interested please contact us www.linguatv.com/contact.html . Best wishes LinguaTV-Team

[@hiromisaito5576]

Even i felt happy with the free room upgrade : -P

[@abdullahalsubaai5500]

She is a wonderful receptionist

[@aziz6249]

lol

[@nivanilaishram1710]

The guest here is very calm and understanding

[@huseyinalisan655]

she is so kind

[@affafdjebbar717]

Perfect service.... I wish i can be this good !!

[@jhonnynem]

The recepcionist made a great performance

[@mesopotamianfalcon9720]

Thank you for English Subtitled inside the video.

[@linguatv]

Hello, thank you very much! All courses at www.linguatv.com/courses.html offer tools like subtitles, transcripts, online dictionary, glossary and more, that will support you learning and understanding faster. Check out the free demo lesson at www.linguatv.com/p_Product/1/10070?lang=en .

[@evin243]

I wish all hotel service like this

[@photoguru1177]

the fact that she did it a different way doesnt mean she did it wrong. this was nice, i enjoyed it.

[@goodman9436]

Amazing! What a wonderful video! Those taking part in it are just great people for they do help the English learners a lot.

[@sofianadal4022]

Once you have seen the video with subtitles, try to read it covering the lyrics with your hands or finger, that trick helped me a lot to improve my listening, of course if you cannot understand everything, try it again, repeat and repeat!

[@karo_carocarol]

Anyway, I love this arrangement of conversation. I can get a pic of it now how to speak with person at the counter 🤗🤗

[@linguatv]

@nikkicorreia Thanks for your comment; we are glad that you paid attention to this detail. Please consider that this video was produced for learning English. This lesson is part of the online video language course "English for Hotel & Tourism" at the website linguatv.com. Furthermore it´s up to the management of the specific hotel to decide upon this rule. Some hotels do, some don´t allow saying the room number. Saying it out loud, is never a good option. Please check out the rest of the course.

[@meikawildan]

Best conversation ever

[@paewpanhorvichien1107]

Great !!!! It's useful to adapt in my job as well. Although it's pretty fast for me but I can make it's quite slowly.

[@linguatv]

And you can stop and repeat the video whenever you like. Did you test our courses at www.linguatv.com/courses.html ? The video lessons feature a repeat button at the transcript for your convenience. ;-)

[@dijonnestricklen7840]

She is doing her job very well.

[@thewalker13]

this is not for beginners, this is more for advanced learners, I think it lacks a little of strategy to teach. But I think the quality is great.

[@linguatv]

Dear Nelson, correct - it´s for intermediate learner. This video is part of a complete course (incl. interactive exercises and many learning tools) at our website LinguaTV (please check description for the link) which is rated B1/B2 (according to the European Framework for Language Learning = CEFR). All our courses are developed and designed by experienced language teachers and eLearning experts. It all has a clear and crisp teaching strategy, which you can read at our website (About LinguaTV).

[@warissarasara]

That great conversation with the guest but might be bored ,long plane ✈️ and so many questions.

[@TAURUS100580]

I like it a lot, I memorised the conversation by heart. I use it like a tonguetwister por developing my fluency.

[@linguatv]

Dear Sóng Chiều, thank you very much for your comment. This is the "normal" ;-) speed of the native speakers. Actually at our language courses we provide the subtitles for it. Please check-out the link in the description above. There you´ll find a free demo lesson. Actually, in reality you need to understand them this way, too.

[@claudiacunico3822]

Ajuda muito nas aulas expositivas. Faz com que os alunos pensem na postura de um profissional recepcionista. Agradeço.

[@DelightfulTravellers]

Great video. Well done! We truly liked it.

[@linguatv]

Thank you!

[@linguatv]

@The21kilates Hello, the video is part of the online course "English for Hotel and Tourism" at LinguaTV.com with 20 video lessons and more than 1000 exercises; incl. subtitles in English, a transcript of the dialogues, an online dictionary and more. You´ll receive immediate feedback on your language skills as well as a weekly report. You can purchase the whole course at our website linguatv (dot) com for 3, 6. or 12 months and pay securely with credit card and paypal. We wish you lot of fun...

[@linguatv]

Learn Hotel English vocabulary : "vacancy" means available rooms. Example: "We only have one vacancy left." or "There is only one more vacant room." Check out website linguatv.com/p_Product/1/10070?lang=en

[@linguatv]

@irenecadizyo Don´t worry, you can repeat the video as often as you want. In addition LinguaTV has helpful features such as subtitle, transcript with complete dialogue and dictionary. Please visit linguatv.com/p_Product/1/10070?lang=es for more information.

[@linguatv]

Du möchtest dein Englisch verbessern? 😀 Damit bist du nicht alleine! In unserer brandneuen Facebook-Gruppe findest du die besten Tipps und Tricks, wertvolle Informationen, praktische Übungen und natürlich viele Gleichgesinnte, die genau wie Du ihr Englisch trainieren möchten. Du bist herzlich eingeladen! facebook.com/groups/580538553672096/

[@QuanNguyen-ci3ch]

i like this video very much because the quality is so good, i can listen speaker easily. and now i am working in the hotel, i want to improve my E skill. can you make some more video about hospitality

[@Madzor]

Excellent work there! Oh and a nice day to everybody reading this! :)

[@linguatv]

Thank you very much!

[@fabiojunionogueira]

aquele momento que vc tem certeza, que por mais que vc estudou ainda tem uma longa estrada pela frente.

[@videohpinstagram4799]

thats woman so good to speaking english

[@TobWAR1995]

native speaker!

[@LinkRoche]

Nice conversation, but was funny that he left his baggage at the end of the video

[@linguatv]

the baggage was left for the bell boy ;-)

[@kadionforbes8055]

I love it the comvo just flow smoothly

[@coolnana]

Wow this is so perfect for me I'm glad with this channel

[@mitaamalia384]

wouldn't the guest get tired of those continual questions throwing by the receptionist??

[@MacedoAyra]

I'd be thinking "geez, mind your own business @_@", though I'd answer all of the million questions she asked.

[@ekaterinap8562]

sometimes they're happy to talk a bit, but if someone's tired, you normally see it, so you don't ask much except mandatory questions

[@user-kp7cq6ev9q]

انتو اجانب بتعرفو شو انا كاتبة طبعن لا ولا انا مابعرف انتو شو كاتبين

[@linguatv]

Hi all, thank you very much for your comments. We understand your concern. But we need to clarify just one thing: this video is for learning English as a foreign language (not for training of hotel standards). Therefore we put as much vocabulary and phrases into it as possible. Some are standard questions; some are very useful, some might sound strange. But if you think about it, it makes sense to learn English in the context of a realistic situation. By-the-way: this video is part of an English course with more than 20 video lessons for employees at hotels and in tourism. Check it out for free at www.linguatv.com/af/freetrial Best wishes LinguaTV-Team

[@stardustreverie6880]

@@user-kp7cq6ev9q I know, right?

[@milanz223]

This video is very useful. I will tell my friend about this video.

[@linguatv]

Dear Mila, thank you very much. Please do so ... and tell them about all the great German video courses at www.linguatv.com/courses.html. They are for German learners of all (!) levels from A1 - C1 and contain videos with subtitles, vocabulary trainer, interactive exercises and tests. For successful completion you´ll receive a certificate!

[@BeSocial3852]

I set up less than normal speed for understand because it's very fast conversation Thank you

[@linguatv]

Dear B4BEST, that´s a good idea! You could also re-view the video as often as you want. A big advantage compared to TV or a teacher´s lesson, where you can´t play-back or ask for repetition. ;-) By-the-way: This video is part of a language course "English for Employees in Hotel & Tourism" at www.linguatv.com. The course includes many videos with multi-lingual subtitles and exercises and learning games as well as tests. Please test it for free at www.linguatv.com/af/freetrial and let us know how you like it. We are looking forward to your feedback! Best regards LinguaTV-Team ;-)

[@TheAmramrede]

Thank you. This vidio could make my conversation be fluently.

[@bimabye]

Yep as smooth as the film.. despite that in reality wouldn't be so smooth like this. Is good video.

[@linguatv]

Dear TabloideFluminense, thank you!

[@user-dt4cy4dr4y]

Thank. Such videos lets increase vocabulary but without subtitles is difficult to understand that they say.

[@linguatv]

Аль Макиви Thank you very much for your comment. You´ll find the subtitles at www.linguatv.com. All videos are equipped with subtitles, transcript, online-dictionary and glossary. Moreover each lesson at LinguaTV features many interactive exercises and learning games. Please check the FREE demo-lessons at www.linguatv.com/courses.html . If you need to know your level you can use our FREE placement test at www.linguatv.com/placementtest.html .

[@jb8097]

perhab they takls too fast but, remember, the hotels are not the same, here in México we use all inclusive, so the information is diferent. They speak englsih but here we try english, spanish and portuguese (while), I want to learn rusian, if you want contact me and we can help

[@sergiogilmar8284]

thank´s for video i from Brazil i job in hotel in Brazil.

[@zinthuaung6735]

Thank so much for this lesson. I really need like this video.

[@user-el3cz6tw4b]

Thank you. That's an awesome English video show.

[@kathleenuel]

thanks a lot for lenguaTV. It helps me a lot in doing our check in operation.. =) keep up the good work. thumbs up.

[@atifahadiba2108]

Aaa thank u so much.. This video help me to finish my homewotk

[@mohammadrakib490]

could you please tell me about your homework ? I am a new student of this course my course will start from September. I would love to know about it please!

[@lilibethartigosa5941]

this video is very useful for the student whos in front office way thank you for posting this video...

[@SuperHanJiEun]

Very very helpful ! Thank you very much !!!

[@linguatv]

@2010asela Yes, of course. You will find more videos scenes including bellboy, waiter/waitress, receptionist, room service, chef and others at LinguaTV (dot) com see Link in the video discription above linguatv.com/p_Product/1/10070?lang=en

[@nurulsyaqirah1610]

so friendly. i love it!

[@enriqueenriquez5608]

exelent video l liked alot thank you very much for your help. l need more front dessk training. thanks .

[@linguatv]

Hi Enrique Gamazo Torres you´ll find more videos -> actually a full course "English for Hotel & Tourism" at www.linguatv.com/p_Product/1/10132

[@Tiiboo8991]

Super vidéo j'ai adorer le moment où ils servent des pâtes bolo

[@trinhngocbaochau9355]

Nghe hay quá, mặc dù cần phải xem đi xem lại nhiều lần để học ...hihihihi :-)

[@louiseforrest1613]

From experience I know if I made every single, simple question as long and complex as she did, the busy business guests would end up telling me to shh and hurry haha. Guests have a lot more going on in their day than just checking in, if i take to long they give very clear signals they are in a rush.

[@linguatv]

@saumyajustin THANKS ;-) ! Yes, we offer a complete course "English for Hotel & Tourism" with 20 video lessons plus interactive exercises and even more courses on "General English" and "Business English"! Please visit our website for a complete overview: (add w w w ) linguatv.com Enjoy!

[@sureshadhikari7231]

Great ! its a wonderful , i learnt many things with fun.

[@thailandtours4980]

that very great and helpfull for the best reception

[@yennguyen-cl7en]

The video is useful for me! 😍😍😍

[@AndrewEagles]

Oh, this one is a great guide on how to get a business suite with jacuzzi for no extra charges, just saying))

[@jb8097]

cámara pero no siempre son free upgrade, a veces es obligado, otras veces es con cambio, depende de la ocupación

[@falandosobrecarros]

Great... Thank you very much!

[@minhle9492]

the actress is so beautiful that makes me replay the clip so many time :))

[@linguatv]

@myswagger1992 Thank you very much. If you want more videos on "Hotel English" please check our website. Enjoy!

[@linguatv]

Dear giac, thank YOU very much! Pleach cekc our website in order to find out more about LinguaTV´s video language courses.

[@bestofthebest3821]

wish i was as asertive like both of them in this video...

[@oguttumoses3792]

Oh my God, this video is very educative to hotelians / receptionists

[@leandrofreitas8935]

Very good. Continuum...

[@bebidoley5344]

Amazing hospitality lingua I will follow you....

[@namasteyoungindia]

Very nice video good speaking english sweet voice ..

[@linguatv]

Dear Ayushksdup thank you very much! By-the-way: This video is part of a language course "English for Hotel & Tourism" at www.linguatv.com/courses.html. The course includes many videos with subtitles and exercises and learning games as well as tests. Please test it for free at www.linguatv.com/af/freetrial and let us know how you like it. We are looking forward to your feedback! Best regards LinguaTV-Team ;-)

[@gilbarros3302]

Very helpful and the speech is in a good pace. Congratulations.

[@ruiyinghuurbano5610]

very useful!!! thanks

[@fips1965]

Great! Thanks for posting it.

[@linguatv]

CELEBRATE & WIN ! Celebrate with LinguaTV the 150,000 views of this video "Checking Into A Hotel" and win an online video language course "English For Hotel & Tourism". Check bulletin of our channel for the link to the sweepstake ...

[@TechPoth]

hi dude nice video with nice concept. i am waiting for more video. i love English training

[@linguatv]

Thanks a lot, for your comment! This video is part of a complete course "English for Hotel & Tourism" with many scenic videos and dialogues, interactive exercises and educational games, vocabulary trainers, tests and a certificate. You can find all courses on www.linguatv.com/courses. Please feel free to contact us via www.linguatv.com/contact.html

[@ngochuongdang8660]

Thank you very much!

[@abdullahabdul1244]

simple ...., thank you

[@user-yo3vv7rs1r]

VERY GOOD! THANKS .... 2019

[@MrGiacmo]

thank you , it is so useful for me

[@Protivogunzzz93]

just reduce the speed to 0.75 :)

[@linguatv]

great idea! Thanks Мария Бычкова !

[@ThePronounI]

😂

[@user-fp7gp6pt9d]

Excellent video! My dream is to work in such a place!

[@ViniciusOliveira-wk9bm]

I Understand everything by god grace

[@weiyuenet]

Thanks, very useful

[@cromlechs]

Regards from Venezuela. this video is very useful for me.. please upload more videos...

[@magandamacalla3750]

verry nice talk

[@nurfatihah9220]

she is too kind communication with customers.

[@MultiChay27]

im so happy i founnd this video. could you help me how to make a call and tell the guests that its past their check out time and that they have to pay extra charges if they come out soon.

[@Mougino7]

But you said it already:-)

[@hospitalitylearningonline9026]

Scenario 1. Good day Mr. Smith, This is Jackie from the Front Desk, I would like to check if you will be requesting late check out today. Our charges are $25 for 3pm check out. Scenario 2. Hello Mr. Smith, I am calling from the Front Desk, it is past our check out time and I wanted to see if you are looking in to extending your reservation ? Scenario 3. Good afternoon Mr. Smith, How are you today? I see you are departing us today and wanted to confirm what time you will be leaving us? Just wanted to ensure you are aware of $25 late departure fee. Let us know if you would like assistance with luggage or transportation.

[@kaissaryanova]

thanks, it's really helpfull for my homework :)

[@mohammadrakib490]

could you please tell me about your homework ? I am a new student of this course my course will start from September. I would love to know about it please

[@anunyasuraponwattana565]

Hi i'm Toey I'm Thai i like this video too it"s a useful for me and everyone #This is my thought i'm grade 12 now but i want to study in the college about English for tourism and i want to work about tourism in the future too if u have more videos u should post because everyone and including me will can learn about from your new videos ^_^

[@linguatv]

@MrJOHNNY1688 Good question! Depending on what you need, you could ask for a "single room" or a "double room". "Do you have a single room (available)?" But there are even more questions, e.g. "smoking" vs. "non-smoking" or the size of the bed (king, queen, etc.) and additional hotel facilities. Actually we offer a complete course featuring this and even more useful vocabulary and phrases. Please visit our website: (add w w w ) linguatv.com/p_Product/1/10070?lang=en for more information!

[@nehal1621]

Very Respectful. Thanks

[@linguatv]

@sunoraam Dear sunoraam, many of the videos are in regards to the front office, working at the reception, taking calls from customers and dealing with guests. Please copy and paste this link here linguatv.com/p_Product/1/10070­?lang=en . Best regards, LinguaTV

[@uwu4861]

I hope the guest gave some tip to the bellman :)

[@endrachanel8123]

it's good sounds..iam really understanding about this

[@rainman9427]

thank you very much it is so helpfoll thanks alot

[@linguatv]

Thank you! Keep on learning !

[@mimali7887]

woah this is really nice, thanks so much for the video!

[@SERLYMAR]

good job

[@mangovlog8315]

really useful

[@syakirahzainal9845]

thank you.