You guys made me lose a gift from a frind of mine who passed away...Manchester Airport-why are you such a terrible airport with zero customer support service? Btw return my luggage which was not allowed by Turkish Airlines, and i had to leave it customs where it got lost-most likely stolen by your employees... i can give you all the details of the incident but sure you are not interested as i was not able to contact you since this happened.... none of your phones and emails work... thank you