LOUIS VUITTON SECRETS EXPOSED! Employee Discount , Do NOT Shop Letter & More! - Former LV Employee!

[@s.p529]

This honestly makes me not even want to buy from them. I respect companies that respect their employees. I don’t just spend my money on luxury just to say that I have it. The integrity of the company is what matters most to me. I’m glad that you’re happier with your new company. Congratulations

[@realfauxxx4416]

Lol, I couldn't care less about the integrity of a company. If I did, I would never purchase anything from anybody!!

[@tmona80]

As a former LV client advisor, i approve this message.

[@maisonmalli]

😂🤣😂🤣😂! I love when actually Lv employees get on here because you guys legit know what’s up! Lol

[@tmona80]

@@maisonmalli We worked for LV during the same tenure, girl everything you are saying is true.

[@Doctormycurls]

“The bag is not apart of our collection” 😭💀 omggg!! I’m weakkk. Please give us a story time recapping crazy stories from your job 😂😂

[@maisonmalli]

😂🤣😂 and people would really be like what?! Lol having to repeat it over and over is awkward. I sure will lol

[@thatkidshanti2541]

@@maisonmalli I wonder do they purchase from online shops like resale or consignment shops

[@gladyslugo7272]

😂😂😂

[@krtierney]

Heheheheheh 👜🆚️🛄

[@mysticangel6529]

@@maisonmalli could u tell us the full story?

[@jillkellywhite79]

Great video! So glad you’ve landed a position with a company that treats their employees well and checks off all the mandatory boxes ✅ I think I know where, but we’ll keep that under wraps 😉👏🏻Have a beautiful day! 🌅☕️

[@maisonmalli]

Yes! Honestly I’m ever so grateful. I’m sure everyone reallllllllyyy knows where 😂🤣

[@comoelitamelendez8467]

I too think I have an inkling. It is like I tell others, those who know, "know" lol ;)

[@crustyrash]

Happy employees=happy, satisfied customers. When I shop at LV I expect decent customer service whether I end up buying or not. Good customer service at any store is what keeps me loyal to a brand. You probably learned a lot at LV that you took to your new job, good and bad. I am delighted that you are so satisfied with your new job.

[@maisonmalli]

I agree with you and that’s why the brand should take care of it’s associates so associates In turn take care of their clients. Thank you so much got watching 🥰

[@crustyrash]

@@maisonmalli I really enjoy listening to your insights on LV and luxury. I don't know the numbers but it seems like LV can afford to compensate their people a little better. After all, it's the SA's who are the face of the brand and have the interaction with consumers.

[@shadesofvintageblue]

I have a total of 37 LV bags and 2 luggages dating back to 1993 when my parents purchased me my first bag in high school. I can say my bags pre- 2013 are better quality. Bags and SLGs I received after 2018 and my last one this past Feb. the quality has drastically reduced. You literally have to baby the newer bags. I’ve carried majority of my bags over 20 years and still look new. I purchased this past November Speedy B25 in DaimlerEbene and worn it 1 time for 2 hours and the strap has already cracked. I lightly clean all my bags after every use for the past 29 years and my last 4 either have cracked strap, cracked vechetta. I don’t hang them but keep them in their dust bags and humidifier system is always at 35%. Canvas not as thick as well. I just got the Monogram Empreinte On the Go Pm and afraid to wear it as I heard the designs print fades. I also don’t like the discontinued date codes. I like to see where my bag was made and you can’t tell with the microchipped. Luckily, I have a great relationship with my SA and once I purchase she checks for me. Thanks for the video. After seeing this, I’m going to pull back from purchasing. I don’t support the way they treat their employees. You guys work really hard and I’m sorry a company like LV don’t appreciate it. Hell might start back carrying my coach bags. They still look good and had many over 20 years.

[@nataliegraham3287]

💯 agree! And Coach still around!

[@tashahartman38]

Really great and valuable feedback. LV was the first luxury brand I fell in love with and made my first purchase from, I still have that bag. I can honestly say the quality is not the same as it was in 2012. Still love the brand, but I’ve definitely explored other brands. 😊😊

[@maisonmalli]

Lv can be lovely; the products. I can def see why you love it! 🥰

[@ellenmerkle940]

The sweater you are wearing looks amazing on you!

[@ottelisezipporah-isadora8070]

I just chanced upon your channel. This is the first video that I watched. I am a handbag junkie and enjoyed listening. You've got me wondering which high end designer is your new job.😊

[@maisonmalli]

Hey! Welcome & thanks for watching! Everyone wonders 🤣😂

[@Cheryl-d9p]

I am new to luxury handbag buying. I have watched four of your videos already and I must say I very much enjoy them and appreciate your honesty and expertise.

[@beerachael]

I returned a pochette metis to store that was a hot mess ~ alignment, wavy edges, and the catch didn’t line up so closed the whole bag was contorted and puckered. Anyway the SA agreed and apologised and gave me an exchange, but the next day a friend of mine got a call they had one 8n and it was the one I returned!

[@ladiibug3318]

My neverfull was terrible. I bought mine from the LV store in Lennox Mall. I vowed to never spend that much money on a poorly made bag. Now that I know that they treat their employees like crap I’m firm with my decision

[@frandomsss]

Definitely was the best “Tell all” I’ve seen. You did it very gracefully lol thanks for sharing. And Yes i think its Hermes too😃🥳

[@AshetLux]

same ! I also guessed Hermès

[@maisonmalli]

Thank you! And that seems to be everyone’s guess hahaha 🤪

[@tjackson611]

this was so great friend ! im so sad that you worked in such a toxic environment i mean that broke my heart because you are such a kind and gentle soul ! im so glad you found a great place to work !

[@maisonmalli]

Aww thank you! And that’s why I made the decision to get the heck out of there. I know my worth and I value my mental health 🥰

[@SeanKBeauty]

I am new to your channel and I saw this… Really and seriously when you hear about companies that miss treat anyone especially employees it really makes you as a customer not want to patronize that brand

[@americanprincess851]

It's so cute how you handled the last question. I'm glad that you like your new job. Congrats.

[@camiscloset2369]

Wow $1.00 ??? Commission for a Neverfull. That's ridiculous. Are the salaries more than minimum wage for SAs? My SA was on vacation and I waited for her to return to make a purchase because I thought she made good commission on these sales. What a shame.

[@lienecarter6411]

They shave sales goals to make so it’s still nice to give her the r sale

[@PoshFancy]

Love this! Congratulations on working for an amazing company. I’m glad you feel better in your new role!

[@maisonmalli]

Thank you so much! Truly blessed I am

[@kevfernandez1875]

Omg i know where you work. Congratulations for landing on that job. 🎉❤ loving your content so much!

[@maisonmalli]

Haha thank you Kev!!

[@marleecarol]

Thanks for this great informative video. Girl, I hella cracked up at "this bag is not a part of our collection" 😂😂😂 I recently bought my first LV bag online, a pochette metis in the black empreinte...I used it for the first time this week and by the end of the first day noticed that the color on some areas of the handle and edge of the flap are low key rubbing off....traces of white are showing through. I will certainly be heading to a store to exchange and hope that doesn't happen with the replacement. Major sigh... Anyway, happy you got a new job that you love! Be blessed! 🙌🏾

[@maisonmalli]

That worries me so much. I bought one as my fair well bag and I haven’t worn it not once in 1 year and the way their bags are set up I won’t know if it has issues and I wasted a year

[@marleecarol]

@@maisonmalli Oh, right...I see what you mean. Here's hoping your bag is just fine with no manufacturing flaws. 🙌🏾 I took mine in to my local store this evening, and the client care manager determined that the white marks (that I thought was the paint or glazing coming off) were really some excess glue from manufacturing...she offered to use some sort of eraser looking thing to rub it off. I told her I'd rather they just swap it out because who knows what other areas will start to show the glue peeling off. She removed a bit of it anyway just to show me how its done, and told me it happens sometimes. Anyway, they gave me a new one so my fingers are crossed that I don't have the same issue again. 🤞🏾

[@shellegriffin]

I just wanted to share went my LV experience. In Hawaii after I was released from the Navy I used some of my separation pay to purchase a Louis Vuitton Murakami Multicolor Monogram Speedy. I insisted on taking home the floor model. I asked about craftsmanship guarantees and the SA rudely told me there isn’t any and I had one to return the bag unused. This at the time was almost $3000 for the largest bag. I expected some guarantees for my money. But I had done recon once a year for about 6 years before I decided on my bag. I decided to go ahead and purchase the bag. She was the only designer bag I had from 2012 until 2015. I have had her in almost pristine condition for 10 years and I love her. Now for my recent LV online purchase. I had wanted an original monogram speedy for forever so it could be m6 everyday wear and tear bag. In April 2022 I was able to get one online with 4 payments on PayPal. When she came in I was severely disappointed. The 25 speedy is tiny and felt like it was just above thin plastic vinyl. In my personal opinion not worth $1600. I believe that my speedy 40 made in Paris is by far superior to anything made in the US. As a professional you have stated you don’t agree and that’s cool. Although I did just purchase a bag from Walmart.com that was inspired by the checkered speedy and in my opinion it’s better than the LV I returned. Anyway great video and great information. You are greatly appreciated.

[@maisonmalli]

Hi there, The quality of bag has nothing to do with where it was made and has everything to do with the canvas change. Literally in 2012 LV changed its canvas supplier; ever since then the quality of bag has gone down. All of the materials are imported from France, the bag is assembled in the US. Thank you so much for watching & I’m so happy you have that first bag that you love 💕

[@elainezdollz]

@@maisonmalli I knew there was a difference! Thank you for saying that. I have older bags 1997 2007 2008 and the canvas seemed thicker. I t thought I was imagining it!! ♥️

[@sstraw7224]

Outstanding job - super professional and diplomatic. Good luck with your new company - sounds like you're really enjoying it!

[@ednagarcia123]

Just want to say that my husband gave me a Neo noe that frayed at the top, returned at the Bev Hill location where he bought it with no problem for an Artsy which I noticed had a major stitching 🧵 problem. Took in 4 months later for repair and they said I can get a new bag. I decided to get a Graceful mm instead (big mistake) and some other SLG’s to make the exchange advantages. I had the Graceful for 12 months and rarely used it because I didn’t like the feel. The Manager at BH gave me full credit so I chose a leather piece (Lock me shopper) so that they make a commission. I get why you quit but they have always been good to me as a customer. Note that my husband has purchased several bags, so maybe that’s why. I used to love the canvas mono but I’m done with that and the leather bag I just got is soft and beautiful. You get what you deserve in life so Congratulations on your new job (Birken/Channel 😁)

[@maisonmalli]

Hey Edna, if you think about it though, I get that they are always good to you (honestly they have no choice) but they are being good because they KNOW the bags have quality issues. When I worked there we didn’t even have to ask for permission to swap out a bag for a client; we just did it because that’s how use to taking in defective bags we were. As the number one lux brand in the world; LV has to do better quality wise. Back in the day people use to being there bags in after 10 years for repairs just because of wear. Last 5 years all Lv stores have had to develop a team just for repairs because we are seeing people being back bags they purchased yesterday smh

[@southernnaturalhairaffair7912]

Excellent content! Congratulations on your new job💗

[@maisonmalli]

Thank you!!! I love it so much!

[@DaniOchannel]

Thanks for answering my question. It's good to know that LV won't a bag with quality issues. That poor lady who was gifted a fake bag. You can definitely get those in Paris too. Would love some more story time 💕💕💕

[@maisonmalli]

😂🤣😂 I know right! Her mother in law was wrong for that.. thank you so much for your question! More story times coming up!

[@DaniOchannel]

@@maisonmalli I have been gifted inauthentic items before, but the gifter has always been honest with it.

[@kristidao6107]

I thought Hermes at first too, but now I'm thinking Goyard because she said it's like LV but better and Goyard is super secretive

[@sexyalleycat]

Exactly, the social media part got me 😊

[@candicesmith1708]

Wow … Great information! Very well done and classy as we should be as women ❤️

[@maisonmalli]

Thanks!

[@serenitea3551]

Hi I’m a new subbie. LOVE THIS!!! That’s right, TELL IT! I’m here for it. Thank you soooo much for your candidness.

[@maisonmalli]

Hahah glad u enjoyed the video! Stay tuned!

[@hilaryms]

Thanks so much for answering my question (as much as you could)! I kinda figured you couldn’t share everything but I’m so glad you love your new job and it’s way better than LV 😅 loved the rest of the video too!

[@maisonmalli]

I’m glad you asked the question, you are only saying what’s on everyone else’s mind lol!

[@TheSandraGizelle]

Wowie, when I was an SA at Louis Vuitton we did not get commission 😭. That's honestly one of the reasons I left.

[@maisonmalli]

Yes, you got a bonus and unless you are in a large store getting a bonus can be better because the comission sucks

[@TheSandraGizelle]

@@maisonmalli chile we only could get bonuses if we met like the monthly challenges. Which was sooo annoying I sold like 3 pegase in 2 days and they'd be like "sorry the challenge was on epi leather only sucks to suck"

[@hayleysroom]

I am so happy you talked about the quality "issue"... I get into so many arguments with people that try to say the quality is SO DIFFERENT.... It would just make no sense if they made different bags, with different qualities, and techniques 😅

[@bslaton-mosley381]

,

[@davidglodoski2525]

Iam so happy your working a job that your passionate with awesome content as aways ❤

[@maisonmalli]

Thank you so much!

[@andrealifeasiknowit1554]

Hello Malli, new viewer and enjoying your videos💐

[@maisonmalli]

Aww thank girl! Thanks for being here 🥰🥰

[@meredithmeechihawkins1392]

@maisonmalli great video! Love your content. I recently received a speedy 25b damier ebene from 2016 in excellent condition. But I know the canvas was changed in 2019? So now I’m not sure if I should keep it or get a new one from store. Any advice?

[@nicoleloves9483]

Im here for the tea.

[@maisonmalli]

😂🤣😂 enjoy!

[@siptoolsnlife]

Great video! Loved how you kept the folks hanging on the tea 😆! Do what you gotta do and enjoy it. Having the privacy is nice 👌🏽

[@maisonmalli]

Hahaha thanks Jackie! Lol notice that’s what they talk about most in the comments right lol

[@leilanaciri9476]

Thanks for this video! Can you please share with us your funny or weird stories at LV… thanks again 👍❤️

[@maisonmalli]

Hahah seems everyone really wants the crazy stories so I’m on it

[@NikkolHarper]

Congratulations on your new job! You deserve it!

[@maisonmalli]

Thank you!!!

[@kimberlytran3784]

With your experience under at least 2 luxury brands, what do you think makes a luxury company good to work for, vs. good under which to be their purchasing (repeat) customer?

[@120mz2]

So you must work at Chanel or Hermes! I’ve heard that’s the next step for most LV CA’s. But I have heard great things about Gucci, a former CA from LV went there and she loves it!

[@maisonmalli]

Hahaha perhaps lol. Yes! Gucci has great perks and commission

[@triciag6299]

Love the video, I can’t wait for part 2!

[@maisonmalli]

Thank you!!! Coming up!

[@mayangirl3757]

hi, what lipstick are you wearing?..is so beautiful..looks great on you!

[@maisonmalli]

Fenty beauty gloss bomb cream cookie something

[@mayangirl3757]

@@maisonmalli beautiful on you!

[@Justme-x4h]

I’m glad you are treated well at your new work place, I love shopping there and knowing it , makes me want to just continue with them.😉

[@maisonmalli]

Aww thank you!! Yes I love it here. It’s been so great this far 🥰

[@lachellewilliams4952]

I love this video thank you for all the great information and I hope to see a part two. It’s great that things are working out for you at your new job! 🤗

[@maisonmalli]

Thank you all round! Yes; stay tuned for part 2

[@KitKat-ve2em]

The client profile: does it go across every store? For example, an LV from a boutique inside Saks vs a stand alone store? How far back in time does the profile go? Does it include online purchases?

[@rubytimbers397]

Great Information 👍🏽 You were very informed and I love your personality

[@maisonmalli]

Thank you Ms. Ruby!! 💕

[@LV_addict_xoxo]

I’m glad you answered the online return to in store question. Because I was given that same response that’s you gave, from client services. Unfortunately this one store in particular in NYC refused to return my 1 online return and instead chose to deliver it to the warehouse which then became a nightmare to receive a refund. It took over a month! I now would mush rather drive to NJ and shop there than give that NYC location any of my business. And I’m quite the shopper 😆😂 GREAT VIDEO 💕

[@MakeupArtistSociety]

"LV does not compare " ... okaaaaayyy... Congrats again on your new journey at your new-ish job ! 🖤

[@elegendre01]

This was a great video!! Thank you for sharing your experience and knowledge 🌸💕

[@teepeesfun556]

Really entertaining video, thanks for the gossips !!😁

[@maisonmalli]

🤣😂🤣 ur welcome

[@sherriceperry1079]

Great video! These are always fun to watch and learn about the inner workings of the fashion industry.

[@Doctormycurls]

Righttt! Giving us ALL the tea 👂🏽🤣

[@calibara222]

I'm so glad you are in a better situation. Thank you for this Q&A.

[@castedrafrancis9458]

Thank you so much for actually taking the time out to answer my question that is so interesting I always wondered about that Thank You! And you pronounced my name right!

[@maisonmalli]

Of course! I truly appreciate you submitting a question

[@boujietea]

I know where you work (I’m guessing). But I know from the hint. I met someone at this other boutique that used to work at LV too. Congrats on the upgrade!

[@maisonmalli]

Thank you!

[@theresathomas-dollard2257]

Thanks for sharing! I’m glad you’re happier where you work currently, and thanks for sharing info about LV in a respectful manner.

[@melanieburger6968]

Congratulations on the new job!! Thank you for answering my LV questions!!!

[@maisonmalli]

You are most welcome and thank you! I’m very happy ther e

[@Icepink.cream.]

Informative & respectful always so kind and genuine 😊💖 loved the little tea time, yes to part 2!

[@maisonmalli]

aww thanks Hailey! I do appreciate you and you know I gotta keep it classy 🤣😂

[@Succeedin2Now]

Thanks so much for sharing! I do not patronize organizations that are not good to their employees so thanks so much for letting us know!

[@hayleysroom]

Also... I always wonder why people with fake bags bring it to LV for repairs? I always wonder WHY??

[@maisonmalli]

Honestly a lot of people don’t realize they have bought a fake or have been gifted a fake

[@THE_Lena]

Yes, yes! I’d a vid of all crazy customer stories. LOL

[@maisonmalli]

Hahha on it

[@monie2514]

Basically a rip off that's why people enjoy buying the knockoffs that look identical the same if they just want to sport it temporarily 🥴🤦🏻‍♀️💰💰💰💰🤪🙆🏻‍♀️ I see if you going to pay that kind of money you might as well put it towards a down payment of a car or better items that you can get lifelong usage at some point

[@maisonmalli]

I mean people like nice things, it’s not so much the money but when you pay money like that, you want the quality too

[@monie2514]

@@maisonmalli people entitled to like what they like and I'm all for that I like nice things because I have a very excellent career but at the same time no disrespect I've had everything of Louis Vuitton I just don't see the hype of it. I've seen other designers that is far better. So I'm going to go to my original statement. No wonder people go with knock-offs. I love the luggage but nevertheless I'm not going to over praise a label that is done nothing for the African-American Community as a whole in the last 100 years. If you work there enjoy it while it's last make the best of it but look forward to having your own at the end of the day that you can do better it's nothing like having your own. Enjoy your weekend thank you for a great video be blessed

[@jennykim8383]

Thanks for the informative video. What do you think about the new sunset pastel LV collection? Do you think these bags hold their value over time? I got the marshmallow sunset pastel and still deciding if it’s worth keeping or if I should still with classics.

[@KC-fi6hw]

Glad to hear you found a great work life! I had a question about repair. I've had 3 bag in repair for 6 months, I know because of Covid but is there a discount that can be extended for situations like this?

[@bnb0510]

Sounds like my profession (Nurse). Underpaid, undervalued, toxic work environment. ☑️

[@fashionandluxury101]

💕💕

[@maisonmalli]

But that sucks because I think that nurses and teachers should be better valued, people can do without an lv associate but not our nurses and teachers. We need to do better

[@msbeebea4240]

Facts

[@bnb0510]

@@maisonmalli 🙌🏻 i wish most people felt that way…. Thank you!

[@crepezryummy]

If you have friends or acquaintances that have worked at other luxury brands, I’d like to hear about their different experiences too! Maybe do a collab video to share stories! Thanks again!

[@hautepinkrae8084]

Hi Malli, new viewer and loving it. Yes, do a crazy LV stories video please!

[@maisonmalli]

Thanks and welcome friend!!! Crazy lv stories coming up!

[@tammyleran]

Such a great video & congrats on the new position! Would love to hear some of those customer service stories ;)

[@maisonmalli]

Hahaha thank you and on it!

[@smitsutar]

Could you ask for carry bag without purchasing anything?

[@lienecarter6411]

Your lipstick looks really good with all the caramel tones. Did you mix colors together? It’s the perfect subtle touch of red.

[@maisonmalli]

Thank you!!! Hehe. It’s only one color. It’s Fenty beauty gloss bomb cream. I think it’s called cookie butter

[@carolynnoble1736]

This was fun to hear. Thanks!

[@teresamcg431]

Thanks for your video! LV was my favorite brand. At my local LV store in Austin, you now have to make an appointment to walk in the store. I miss the days of browsing without needing to have SA at all times. I own many LV bags & part of the fun of it is going back to the store a few times to see the bag I’m interested in before I actually purchase it. I don’t want to waste their time w/ me if I know I am still undecided. I had a repair & they would not let me in w/o an appointment. I had to return the next day. In my opinion, this is LV wasting the customer’s time having to make another trip. Why do they require appointments now? Seems like they will miss out on impulse buys. Thanks!

[@icedteamama176]

Thanks for the helpful videos! Iced coffee? Yes 🙌 I showed a picture of the black LV bag I like to the LV sales guy in Portugal last week and he said “it’s favorite and out of stock” so I got a black leather Diane (new to LV) and I just found out the bag I really wanted is Vavin PM so I’ll be exchanging. How would we know if our LV bag is real? Should it come with date or something?

[@SONYARenee]

I HAVE TWO QUESTIONS. I purchased my Neverfull MM in 07’, so the pouches did not come with them back then.. How can I go about getting a pouch, without purchasing a newer bag.? SECOND QUESTION ? How do you know if your getting a a great SA? Thanks.

[@heatherwhite2788]

I have read that counterfeit bags can be made of stolen genuine materials. Maybe that was the case with the bag that fooled you?

[@shadesofvintageblue]

They can but that’s the reason LV got rid of date codes. All their handbags and SLG are now microchipped and all we know it’s in the lining despite not being able to feel it.

[@lesliemarrero7009]

I’ve ordered online items and sometimes item sent looks used- like probably a store item that has been used to showcase- an example recently- I ordered the speedy 25 and item had the strap put together, one of the handles looked darker then the other and there were scratches on the strap hardware. When order is placed online are items being sent from a warehouse or a store?

[@maisonmalli]

No it ships from the web unless you opt for in store pickup they may grab the merchandise from the store you are picking up from. All in all, just return it if it isn’t up to your standards 🥰

[@vanessarizo1549]

Love your candidness. You’re so funny 🤣 but clients are nuts 🥜 lol 😆

[@maisonmalli]

Bruh! You have no idea! I get it so we give a lot of room for the extraness but some do tooo much lol

[@tiffthescholar]

Loved this so much! Cheers to healthy work environments!

[@maisonmalli]

Yes!!! I’m so happy now!

[@jeanchensmith4570]

Super informative 👌 thank you

[@maisonmalli]

You’re most welcome! Thanks for watching

[@monicae67]

I’d like to know what is happening with LV’s quality control. I got the new Nano Speedy with the detachable strap and one of the handles was so badly crooked. How could it pass their quality control? How could that person actually think that it was acceptable? I returned it as quickly as I could. The SA at the store agreed it was flawed and processed the return because they didn’t have another available. What irks me most was that they actually put the extremely flawed bag back into their inventory for someone else to purchase. 🤦‍♀️

[@maisonmalli]

Girl they don’t care! 😂🤣 Their focus is no longer on canvas bags. It’s on the high end. Watches jewelry trunks. Those trunks are made to perfection lol. It’s a 40*bil business. They have no problem exchanging and returning for the clients who complain. They really need to get it together

[@monicae67]

@@maisonmalli well that is sad to hear. Don’t get me wrong, some flaws can be overlooked and even hard to see unless examined meticulously. After all, nothing is perfect including us humans but a crooked handle, nope!

[@cateyes1908]

Thank you for the detailed video👏🏽👏🏽. I have a couple of follow-up questions: 1) Does LV repair service apply to "pre-loved"/"pre-owned" pieces? 2) Is an LV receipt required to request a repair? Thank you.

[@calocaana90]

Yes. I bought a pre owned backpack and sent it in for repair and no receipt required.

[@bettyparrilla712]

You're are adorable! Love the content and your vibe!

[@maisonmalli]

Thanks Betty! I truly appreciate that 💕

[@taratomasi5780]

Great video!! Interesting your perspective on the US made bags and SLGs..I have found consistently that bags and pieces from the US are made poorly and have quality issues..not the case with France, Spain and Italy. Maybe fluke, but has been consistent in my experience. I avoid pieces made in the US LOL! Anyway..great video :)

[@maisonmalli]

Thank you!!! I appreciate you watching. Of course we saw more us bags because most people here are buying us bags. But I def took my my fair share of defective bags made in France; and i would always make a point to say it to clients “see bags made In France are defective too.”

[@umaprincesainny]

Why didn’t you check the serie number inside? Because once I met someone worked in the store and that person told me you should check inside.

[@maisonmalli]

Check the number for what? Sorry I don’t know which part of the video you are referring to. And if it’s about the bag being fake. It’s against policy to do any of that. Maybe that person who worked there was willing to risk it all that day lol

[@maisonmalli]

&& btw all the fake bags have serial Numbers too

[@lupeamaya465]

Hi. I love your video! I’ve been eyeing the Pochette Accessories in Damier Azure (the Monogram is always out of stock). Could you wear the Damier Azure year round? I would like to use it as an everyday bag and would love your option. Thank you!

[@LulaWestLuxe]

Excellent video!!! 👏👏👏 Does it make a difference to order an item from your CA instead of ordering it online (when it’s available online)? Is it just making more work for the CA or worth it help make their sales quota?

[@maisonmalli]

I can answer this in part 2 for you!

[@amoymartin818]

Hi there, I have a question 🙋🏾‍♀️ What if I don’t have a store profile but have few handbags from gifts and need maintenance/repair? And can you add a bag that was gifted to my online profile?

[@nicolestewart]

I absolutly love your jumper 🤗

[@maisonmalli]

Thank you! Random find

[@bisdakinflorida]

Great video! You should do the stories about taking fake bags as well. ☺️

[@maisonmalli]

😂🤣😂 thanks for watching

[@YoursTrulyFreddie]

Please share some stories. I love your videos.

[@maisonmalli]

Hahah will do! Thanks for watching.

[@adyaford5950]

You have the insider info, ssooo question. If I need a repair for cracking of canvas - would they replace a bag even if its bought pre loved? It's a neo noe in blue jean which was limited color. So how would they handle my bag? Thanks so much!!!!

[@brendawalters5134]

Love love this video thank you for sharing ❤️❤️❤️

[@maisonmalli]

Of course! Thank you for always watching

[@lizsobeautiful4480]

I really love the Speedy bags. I want the material/fabric bag. Please tell which is your favorite of the Speedy?

[@ingridlasalle7313]

You would be a great teacher.

[@maisonmalli]

Hahaha thank you!

[@arnoldnarine7680]

I've heard most brands under the LVMH group is not a healthy place to work. Also that they are not compensated fairly.

[@maisonmalli]

These are big facts

[@romikalata2595]

Should I get alma bb in the print canvas or black soft leather???? Confused

[@maisonmalli]

The print canvas; Damier ebene or epi. The Empreinte leather doesn’t wear well in that shape

[@romikalata2595]

@@maisonmalli omg thankyou sooooo much. Saw ur reply just before I enter lv to buy

[@CaliGirl8]

I don’t agree with the quality of bags being same- made in USA vs France or Spain 5:21 ! Bags that are made in USA look worse then some counterfeit bags! When I was trying to buy a Pochette Metis first 2 bags I received where HORRIBLE quality both made in USA! I decided to risk and other for the 3rd time and I received the bag that’s made in France! Day and night difference!

[@maisonmalli]

We can agree to disagree. Being there 7 years I took in plenty of bad bags from France and I always use to laugh. It has nothing to do with the quality. artisans are trained the same and the materials are imported: the problem is they are rushing to keep up with demand and craftsmanship has fallen to the waste side

[@MaeSekou]

Does LV still repair LV bags produced by the French Company?

[@maisonmalli]

I’ve never come across having to do one so honestly I do not know but if I had to guess I’d say no as they keep spare parts for only 15 years

[@Rastelle7]

Please do a story tell all, I would be so amused to hear your stories. Also can you order a piece from Europe? Happy for your new employment. I wonder what could be better than LV??

[@maisonmalli]

Hey I have a recent story time up already check it out. Also I’m here to tell you everything is better than Lv. I don’t know not one luxury brand that pays less than Lv does. Everyone pays better and all of the other brands the commission is better. No, you cannot order a piece from Europe 😃

[@gabrielabahchevanova4427]

Hi darling! Do you think the LV costume jewelry is worth it?

[@philosophylove]

I personally think where the bag made is important. Just personally experience, all my made in France have good quality, but the one made in USA have bad quality. The one made in USA have a skunk smell when it’s brand new.

[@ashleylala4293]

It’s probably from the marijuana. Half this country is high on drugs now and being an addict is the new norm. I guess this is what happens when we elect a crooked senile president with a crackhead son. Beverly Hills used to be nice but now it smells like a drug infested slum. Seriously, downtown Youngstown, OH smells better.