Mackie DL32 Disaster!

No Aux Sends!

[@oneminuteguitarlessons6060]

I had virtually the same thing happen with my Mackie DL32S. I took to have it serviced and they never could find the problem. I bought and keep the 16 channel version with us at all times but luckily haven’t needed it!

[@TheGiggingGuitarPlayer]

We never did figure it out. Sold the unit and bought a new one.

[@BiggyRatShanksRkive]

WOW! DISASTROUS! BUT NICE SAVE👍 SPARE PARTS ALWAYS GOOD!👍

[@jfeick]

Yeah, my burger was kinda cold, too! Glad I had my mixer in the van. I had a bunch of snapshots from the band saved on the old iPad from when we were using MasterFader 4, but since upgrading to the DL32s and moving up to MasterFader 5 the DL1608 would no longer sync with the old 30 pin iPad and MF4 and could no longer pull up those shows. At least there was a basic channel template and I had photos on my phone with the starting gain levels - but no EQs, effects, etc saved. Got us through the night anyway. Yeah Bob, the cold fries just didn't cut it.

[@TheGiggingGuitarPlayer]

You saved the day, Joe. Someday we are going to get to eat our fries.

[@Iam_Dunn]

You guys rocked! ❤ from 🇨🇦 :)

[@Gratefulman1965]

Any news on what went wrong on the DL32 as of yet? You folks got lucky with the 1608 along with Jeff’s input. Cold fries is the price some pay. Sounded like a pretty good mix after all was said and done though.👍

[@TheGiggingGuitarPlayer]

Jeff took the unit apart, cleaned and reset all the cables, but could not fix the issue. A year previous, the unit took a "beer bath" when someone spilled a beer directly into it. At that point, it was completely nonfunctional. He took it apart and cleaned and reset all the connectors, and it worked just fine for the rest of the year. Possibly sitting idle in the truck over winter, and some residual effects of the beer bath were to blame. It has been replaced with a new unit, and is being treated with more care. It won't be spending any winters sitting out in the band truck.

[@AudioMuze]

Hey, if it happens again you may want to repatch the offending outputs. I’ve had a few times now when my dl32r has stopped passing audio. The only way I can fix it is to go to the patching screen, deselect the patch for that output, then re-select it. Hope that helps.

[@TheGiggingGuitarPlayer]

I can't remember if we did this. I'll certainly keep it in mind if it happens again. The band bought a new one. If I can get my hands on the old one I'll try it. Thanks!

[@yordicui]

Did you open the dl32 up and check ribbon for moisture ?

[@TheGiggingGuitarPlayer]

We did. Cleaned, re-seated cables, etc. It was sold to someone, sure that it could be easily fixed. I haven't heard.

[@Iam_Dunn]

Yeah, I’ve had an 8yr or so love/hate relationship with my DL-32R. Had channels die for no reason, outputs just quit and many other gremlins. I know you said you “rebooted” it, but I’m not sure if you meant power cycle it, or did you actually factory reset it? If you did just power cycle it, I have found factory resetting it usually helps. There is a tiny hole to the right of the Network light, and right above output 2 that you can stick a paper clip into and hold down the little button inside to reset the unit. :) ❤ from 🇨🇦 :) ps… the band was smokin’! I immediately starting singing along!

[@TheGiggingGuitarPlayer]

The mixer does not belong to me. It went home with the guitar player. He was unable to make it work again. I assume he would try all of the above. They have a 2nd one they use now. I'm going to take a look at the old one....one of these days.

[@dankurydotcom]

My guess is that all the auxes were assigned to a common DCA, and if that DCA was either muted or turned all the way down that would explain why you had level on all the aux mix masters, but no audio coming out of the XLR outputs.

[@TheGiggingGuitarPlayer]

That would do it, but I don't think that was the case. There were certainly no aux masters assigned to DCAs in the show I called up. We had another tech look at it as well. I think most likely it was the beer bath it took on the previous gig.

[@dankurydotcom]

@@TheGiggingGuitarPlayer do the aux outputs work now?

[@TheGiggingGuitarPlayer]

@@dankurydotcom Neither we, nor the repair tech we went to could get them to work. We sold it it and bought a new one. This one lives in a road case, and is kept away from wayward beer bottles. I don't know if it ever worked again. It was an "as is" sale with full disclosure.

[@dankurydotcom]

@@TheGiggingGuitarPlayer thanks for getting back :)