Major Paint Defects On A 249 Mile 2020 Bentley Continental GT | Ceramic Coating | Black Paint

[@ChicagoAutoPros]

Customer had an issue with us showing his licences plates and we had to re upload. Video was doing so well, please watch and rewrite your same comments in, LOL!

[@ThePatrickBateman69]

No problem but to combat this in the future you should just take the license plate off before filming and put a “Chicago Auto Pros” one. That way you still “watermark” the video while protecting the customer’s privacy. Keep up the great work guys

[@aryanvaghasiya2342]

I think you guys should remove the Licence Plate before the video and then put it back afterwards, just like some other detailing channels 🤔. And BTW I love your work, a big fan from India.

[@henryfreeman6113]

Lol what a dick 😂😂 license plates don’t mean anything 😂😂 why are people so bent out of shape over that? It’s visible on the road isn’t it?

[@henrycouts3509]

@@henryfreeman6113 With how many high end car thefts going on I dont blame him.....with his plate, I can get his address in a matter of seconds. Yeah its out in the public on the road but way less chance of someone grabbing it out on the street. Guy needs to register it in MT and be done with it LOL

[@bsautospa2957]

What was the verdict on the fuel door? Was it over spray, a repaint? Was it pitting from from water being in an air line? I polished an e55 Amg for a friend last spring that he knew had some repainted areas, and it was easy to tell what was resprayed by all the pitting. Another detailing classic! Thanks Chicago Auto Pros!

[@Justin-uf9lc]

For everyone saying this was Bentley’s doing, as in the manufacturing plant..that is highly, highly unlikely. This car was likely shipped in mint condition from the plant and one of two things happened: • the dealership detailers jacked this car up • the owner took it through a few car washes ....Or both lol

[@Kid_Ellipsis]

rvidal0001 nailed it. Bentley Continental GT absolutely screams “I know nothing about cars but I can afford this one”

[@mememachine5244]

@@Kid_Ellipsis TF are you talking about, nothing about any car says anything about anyone that drives it.

[@tabcreedence6553]

@@Kid_Ellipsis Would it be acceptable for someone who knows a lot about cars to buy a Bentley Continental GT? Would it still scream the same thing? Or do people that know a lot about cars avoid the Bentley Continental GT because they don't want to be perceived as someone who knows little about cars? Does Bentley know about this phenomenon? I wonder

[@KERBROES]

@@mememachine5244 lmfao. Where have you been the last 100 years.

[@KERBROES]

@@tabcreedence6553 I don't know much about the GT, but car people who genuinely love cars definitely won't buy a car just to flex status symbol, most of us avoid cars like the G series wagon from Mercedes. Its a cool car but shitty in everything besides the off road department.

[@joelyons886]

This had to be the dealership and sales guy cutting the corner. It amazes me that dealerships that sell high end don't simply invest in either onsite Detailers or outsource to a professional and reputable company. Selling a $200k+ car like that is simply indefensible. Even better looking back at this a 2nd time!

[@bden120]

I work in a Bentley Dealership bodyshop and can tell you some brand new cars come to us in pretty rough shape. Many factors in transport to the dealership, many time cars are damaged in transit or at the port that vehicle is unloaded at. Some have sand marks in the paint the factory never buffed out all the way. I have a customers 2020 Aston Martin in the shop that looks like a five year old car it's so dirty. Our detailers take the time to make the car right, i can't say what other dealers do.

[@ryanmatthew511]

@@bden120 We pay destination charges and dealer fees. That should include ANY necessary work to make sure the new car is....well... new!

[@TCUSB]

@@bden120 But the swirl marks, how do those get there? Purely speculation but I assumed it was caused from that car sitting in a lot or showroom for a while and then the detailers had cut corners during the washes.

[@johnwayne2103]

Dealerships sell cars they have little to nothing to do with the paint.

[@joelyons886]

@@johnwayne2103 So dealerships have nothing to do with paint... FFS John saying that is akin to heading into McDonald's and being told sorry there is your burger n drink but not getting a wrapper or cup for your drink because like you said not part of the package! Let me guess, you're a dealer or work in one???

[@MichaelWarbux]

If I bought this Bentley and it came in this condition, I'd be mad as hell!

[@freakycat40]

I bet the owner got one hell of deal on it because of the paint job.

[@phenomfacemob1011]

@@freakycat40 no he probably didn't even notice.. Lol that got money don't care about that..

[@BibTheBoulderTheOriginalOne]

I strongly suspect the guy has washed it himself, or possibly 'given it large' and showed off taking it to a hand car wash...something ANYONE who knows anything wouldn't dream of doing. I fail to believe Bentley would send a car out in this condition...

[@toosunakabooma1213]

No sale...

[@clarop1473]

I worked at high end dealership detailing(Bentley, Rolls Royce, Aston Martin, Lamborghini,McLaren) I can confirm they all come like this from the factory. Typically the dealership has us detail them before delivering to buyer.

[@turbo3492]

Rest assured,the Bentley would not have left the factory in this condition.I had the honour to visit the factory,you would be amazed at how detailed their final inspection is,especially the paintwork.All this damage must have been done post delivery.

[@volundrfrey896]

It could have happened between the car leaving the factory and the end customer getting it. A lot of people will handle that car in between those stages particularly when it's sent between continents. I would guess that the dealership is responsible for a great deal of the damage. They're notorious for their poor handling of car paint.

[@crawforddetailing9221]

It's the dealerships

[@carbonamigo]

I can assure you that is not how we ship the cars from our factory! Please contact your local Bentley representative!

[@peterrusowicz377]

Exactly!!

[@_BAD_MERC_]

I got to be completely honest here, I've seen a lot of people detail cars but you have a passion that's beyond words. Words would simply diminish just how impressed I am with your effort and attention to the finest of details.

[@fortunekookie789]

I used to sell new high end cars like this and you would be BLOWN AWAY by the paint defects from the factory. The amount of time and money the dealership had to put into correcting the damages was unreal, sometime several thousand dollars a car.

[@datsuntoyy]

I've seen this kind of thing a few times. It is truly appauling how a dealer can sell a car $100k, 200, 300 or more with such bad paint. I saw pics from one guy who detailed a brand new Ferrari 599 that looked like it had been through the car wash 100 times and dried with an old shop rag. WHY! My '13 Audi S6 wasn't nearly that bad at 75K miles when I gave it it's first paint correction.

[@deansankey7062]

I have a 2016 V8 Flying Spur and I agree that this car would not have left the factory in that condition, I have been round the Bentley Factory is Crewe and seen how much attention to detail they do for these vehicles before they leave the factory. This is definitely a dealership issue of cutting corders

[@williamthomastaggart5080]

Jason, great video and unbelievable what that paint looked liked. I hope you and your family (including Chicago Auto Pro family) are all healthy and safe.

[@TheDungeonMasterz]

Oscar the real OG in all these vids honestly

[@DiyMech]

You honestly think Bentley released this car from the production line in this state, I don't think so !, there's more to this than meets the eye, someone ain't telling the truth ?

[@TheUrbanEpicure]

Of course not. Probably got some damage during shipping, then at the dealership, then through the owner during these first 249 miles. This can happen if enough idiots are involved.

[@lawrence3257]

We deal with these issues when customer bring their new ride here at Finest Auto Detailing,Malaysia. A 25km C200 coupe is full of swirl, scratches, even chips on the rear fender. But we managed to get it done.

[@VI-dr1ov]

250k+ car had more paint defects then my 24k civic smh

[@KiraOniiChan]

For reals, that's pretty bad. Had my car for almost 2 years now with 8k miles, still looks like it just came out of the factory

[@easyx9mm]

I have never seen Bentley Continental car with fade out paint, yet plenty of Honda’s. This should be identified doing pre delivery inspection. We call that a “Friday Car”.

[@gpaje]

Highly likely almost all those defects came after the factory, from shipping to sitting at the dealership.

[@JohnDoe-us1ek]

easyx9mm For the price of a Bentley, it SHOULD come with more layers of base costs & clear coats than a Honda lol...

[@eddieellison7679]

Hahahahah facts!

[@davidgeorge2666]

attention to detail when you detail....your shop is first class

[@shausner5634]

Looks better than when it came out of Bentleys factory. You made that black paint pop! You guys are amazing!!!

[@QUP4MOTO]

gday guys from perth australia,, love watching your vids im just starting to get more serious in paint correction and detailing so watching your vids is extremely helpful to me so thank you very much keep it coming.

[@ChicagoAutoPros]

You're welcome thanks for watching 😊

[@santillbrezon2161]

You paint specialists are so talented and do a great job.

[@vinayakkumar4050]

I was like I am sure I have seen this a couple of days ago 😂

[@markperry5015]

Me to

[@barrycrosby7517]

Awsum

[@DJL78]

Did the dealer do this damage or the owner? I find it hard to believe it left Crewe in this condition.

[@johnc6658]

That was very interesting to see. A brand new Bentley with such little mileage and it looked terrible before you guys got your hands on it. Looks amazing now and deservedly so. Just goes to show that dealerships do not spend the time or have the expertise to finish the car to the high standard it deserves. Well done guys. Keep up the good work.

[@markb1487]

I had a Nissan Skyline GTR, delivered some months back with same issue,,, I didn't piss about correcting the paint etc... I sent it back.

[@lebojay]

It never occurred to me that you need to inspect a brand new car for defects, and I’m a car guy. Learn something new every day.

[@dan_6915]

He bought it knowing, most likely. You can see the damaged black paint even if you wear glasses. No car knowledge required for this observation.

[@SupercarSeany]

More details on the wheel cleaning dolly. I love it.

[@colintcaddell2919]

Awesome Job Guys,that Car was messed up very badly.Love your videos.Keep up the GREAT Work.You Guys ROCK!!!.

[@MrVgeiger1]

Man i would drive from Jersey to Illinois to have my car detailed and worked on by them.. looks like they to an awesome job with the cars!!

[@etsedziwornu2480]

I’m extremely impressed with your work & I’d like to know much about your detailing works. You guys are incredible, keep it up.

[@stanmuir6034]

Great job guys! It amazes me that a Bentley dealer would not know how to prep their own cars.

[@neiliohara]

I think some of the mystery stuff was over spray from an improper plastic wrap. The plastic lays on the car on some spots and the over spray goes gets under the plastic and goes on in random patterns

[@randyk7699]

Your number one fan in Palm Springs, CA! Keep up the videos!

[@my2004rt]

The work you guys do is awesome!

[@Mark-hn5hu]

Immaculate work man.. How I wish Chicago Auto Pros was available where I'm at..

[@1957mrbill]

It may be necessary to strip the protective coverings when the car first arrives at the dealership. An inspection is typically done to cars when they first arrive before the delivery truck leaves. Any shipping damage found is documented with the driver there which gives proof the damage occurred during shipping and not at the dealership. I know this occurs with other makes of vehicles since my friend does inspections at a dealership, I just have no idea on how Bentley does it.

[@garybachmeier2425]

PHUUUUUUUCKING NICE!!!!!!!!!! Beautiful job!!

[@jshyne213]

I absolutely love you guys videos I respect the work and personally watching you channel eases my anxiety. So thank you! Also any chance you guys will start showing 4K?

[@ChicagoAutoPros]

Not in the plans, files are just too big for our computers. Maybe once we upgrade the computers.

[@henryfreeman6113]

Chicago Auto Pros you need to start a Netflix series😂😂

[@jshyne213]

@@ChicagoAutoPros understandable. Keep up the great work stay safe.

[@jordanmcclellan9315]

How much does that cost to have done ?

[@edwinzamorasilveira377]

A feast to my eyes watching your videos... Amazing results guys!

[@thewedge8823]

it's quite obvious that all these scratches and sticker residue isn't directly from Bentley. Did the owner take to some incompetent detail shop that scratched the car up? thats what it looks like

[@Goober2289]

@rvidal0001 Can 100% agree with you there, I work for a rental car company and all our prestige cars come with free servicing so we get them serviced at the dealerships, 9 times out of 10 they wash the car and it looks like shit when we get it back.

[@jaceburton3506]

This is appalling paint work! I thought people bought Bentley for perfection in finishes?! I would return the car to the dealer and get a new one

[@phenomfacemob1011]

Well the person that got it probably didn't notice it.

[@dan_6915]

You think the factory did that? Breh! 😂 Not even a Dacia Sandero gets out of the factory in this condition.

[@toosunakabooma1213]

This degree of molestation has no connection to the factory.Is the dealer on crack? Crack users tend to think everyone but them are brain frozen idiots...

[@roystonjones3025]

Dealer would say paper work signed your problem now

[@toosunakabooma1213]

@@roystonjones3025 Money people very frequently will turn some carwash rub out boy loose on a upscale car especially a lease return with ghoulish results...

[@antoniopetrucci1349]

Keep up the great work guys. Best in the business!!

[@MJWL26]

Great work fellas! Modesta don’t play!

[@junighp8752]

I've worked at a Merc dealership and often the cars that came in open car carrier trailers would have paint chips, scratches and fade from transport. Maybe this is the same deal? Customer orders usually look better because they often came in closed car carrier trailers with a car cover on them.

[@Jeff-kw8jj]

Dealer has lot people who wash cars improperly all the time. I have a strict do not wash policy anytime I'm in for service I suggest everyone do the same. The only time they washed it it took me three days to color correct

[@slakr7555]

I would love to see that car color sanded. A true mirror finish would be amazing on that car.

[@jasonlee5627]

Great job to Chicago autopros team! I was wondering what compond pad and finishing pad, and polishing chemical did you use for that Bentely?

[@michaelrichards2024]

I would think dealerships would hire people pretty close to you guys to handle this stuff or at least do a one stage polish to make it a little bit better. I’ve worked at dealerships and they really don’t care about quality as long as the dirt is of the paint. You can scratch it and swirl it to hell. Most days we use one bucket of soap for 10+ cars.

[@MyGuyKirby]

Well you well documented what someone did wrong, then used the team at the shop to do it the correct way. Now it looks like it was intended for having 249-miles.

[@dblairw]

Absolute perfection . . . That's how a Bentley GT should look. Keep the great videos coming - - some of the very best content on KZbin :-) :-)

[@archiepezek]

It's a shame that such an expensive vehicle is delivered to a customer in such a poor condition. Awesome job on the video.

[@TheJohnebey]

I could understand going the third party if I had made bad decisions for cleaning. Great video

[@roberthart9886]

Ive been evaluating whether to ceramic spray coat with something like Turtle Wax. Be cool to have them do before and after track tests on a couple super exotic cars at a place like Nuremberg Ring. I would appreciate being compensated for this idea Turtle Wax

[@89vette1]

I bought a new Ferrari 812 and when it was delivered I was appalled at how bad the non metallic black paint was. Told the dealer not to touch it. Brought it home and had full paint correction and PPF. 1000% better.

[@SamsEdits1]

When

[@blankv8057]

Beautiful work guys!

[@exiownage]

One of my Top 3 cars for sure

[@guitarghost1]

Questions ! What exact pads are you using in this video and compound ? Also clay bars ? Have a dark colored cars that need this type of work. I have the Rupes 15 and Porter Cable . Great videos !!

[@williamcrawford6543]

Your videos are very relaxing very Zen thank you

[@chipblock2854]

Great job! I live Bentley's black, but after seeing this maybe a nice silver would be better.

[@danish6878]

Classic case of 'turning back the meter'

[@throughmyeyes9940]

if this what we can SEE, imagine what we can't

[@bruces12]

At a distance the paint looks incredible...up close and with the lights, it looks like it was polished with a weed-wacker!!

[@kylegibson6703]

That spot on the door to the end of you looking it over is called tracking it's when there is moisture left on the car and your wrap it up for paint the bag will stick to the pannel and transfer on also where you were seeing the "metallic" look from in the video what I can tell is they did not have the correct coverage in that section just my opinion I paint at a Cadillac dealer and see all of this all the time

[@nickk6894]

We just received Tesla S brand new with the whole driver side paint bubbles! $90k car looks salvage. My cousin model 3 has issues as well

[@mikehuffaker3593]

The intake video had me angry! Someone didn't know what they were doing. But the end results were a testament to your shop and your guys. At the end it looked the way it should have.

[@user-dr7uy4kj4y]

Dude drove his black bentley right into a parking curb in the parking lot the other day. All I could hear was “crunch”. He gets out, looks and says “ah, it’s just a car” must be nice!

[@markk9586]

I bet the owner tried to wash the car himself at a local car wash and used the brush all over his car. He probably realized he messed up the paint and pretended that it came all scratched up from the dealer 😂

[@dan_6915]

Nobody take a Bentley to a cheap car wash.

[@enunez371630]

what was the price for this correction???

[@turbine6338]

This what happens when a dealers cleanse the car before delivery. Because for sure, it never left Bentley in the UK, I know Ive seen what they do.

[@stephenhughes2775]

My son works at Bentley and now car would,leave like this. They are also all,plastic wrapped before leaving.

[@triggerhappyreviews]

I recently purchased a 2020 Toyota Highlander. I told the dealer not to touch it before I picked it up but they washed it anyways. Needless to say, I had 8 hours of paint correction to remove scratches and swirl marks on a day old vehicle. Disgusting.

[@thewedge8823]

I think this car was shipped with a car cover made out of sandpaper, on the inner side of it))

[@dan_6915]

This was a showroom or test drive car. You don't get scratches inside the wheels while shipping.

[@ziplepingouin1186]

Ceramic coating is the bomb!

[@johnbates606]

Given how new this vehicle is are the various glue residues from the shipping wrap?

[@brianrivera3978]

Fantastic job Sir that was beautiful transformation💹💹💹💹💹💹💹

[@wldmhd]

He should Do this day 1

[@dan_6915]

Customer has to inform you about the circumstances of this damage, and you have to inform the public just to clarify the situation. It wasn't delivered new from the factory in this condition. This hurts Bentley image, as most people here comment about the poor quality paint job they did, and some legal consequences will occur.

[@ck2503]

That wishful thinking now isn't it?

[@mew7300]

Question I have a 2020 jeep gladiator live in Sacramento California have inquired several detailers about ceramic coat estimates from $650 to 3000 one could do it in a day the other needed three days what should I be looking for

[@SilverXristal]

Impressive, I have an Audi S4 with the amazing blue, its build in 2005 and has 220.000km on it. The audi looks great, how can this thing with so little miles/km be so bad?

[@angusm205]

Thanks for an excellent video. I’m shocked to see the condition of a brand new car such as this. Don’t the manufacturers take some responsibility and don’t they quality control the vehicle before it leaves. Shocking...

[@edwardwright7042]

I have a detail A small detail Shop You guys do good work I don't know how you get these folks To pay you that kind of money must be nice!

[@disturbedrym]

Something seems wrong with the milage, 249 and that much dirt on the calipers, the condition those calipers came in at seems like an older car but excellent job on bring that paint back.

[@MBYT83]

No way this car left the Bentley factory in this state. Their Quality control would not allow it.

[@DoctorSkillz]

It did. I don't think the dealership is the reason for the paint over spray.

[@Cardroid]

Great advice! Thanks

[@just_some_internet_guy]

I don't know what happened to damage the paint. My guess may be that the car was purchased like that at big discount.

[@dan_6915]

Was a show-room or a test-drive vehicle for sure. No dealer delivers a premium brand new car like that. Probably with 10-20k discount for the damage.

[@enunez371630]

If your are a high end car buyer take someone who can do a visual and knows what to look for before taking delivery. What is your opinion on the Avalon king ceramic? and can i take a guess at what this beautiful paint correction cost the customer, 5 to 6k

[@rodrigoramirez726]

Alright guys, for those reading this comment, take it from somebody that worked at a dealer, and other dealers, if you plan on OWNING a car and making it your own down to any mods. Ask the dealer not wash it. Tell them you will take it AS IS and hire a professional detailed. But you leasing then you know whatever.

[@brandonchang4685]

Awesome job!!

[@antoniocepaj7544]

After the car has been painted, how long time need to pass in order to do polishing and putting clear-bra on it?

[@ajkamkel]

WOW 40 hours to fix this car??? Wonder what the price was of this detail.....

[@GregGolightly]

great video and great work. Question for you - would there be cases like this in which you would refuse to do the work out of fear of blame (like you mention at about 6:30 mark - you touched it last). I have no doubt you guys would accept responsibility for any mistakes you made, but are there cases that are too risky to take?

[@ksingh5358]

What products do you recommend to clean/polish and protect the metal/chromed bits on the Bentley GT?

[@johncullinan8041]

Bentley paint out of the factory is pretty good but having seen several dealerships including high end makes preparing cars for delivery well they over use rotary polishers and wool mops and just want it looking bling and mask their terrible preparation. Do as the man says get it prepped by a trusted detailed. Jim White in the UK is the go to guy.

[@russellharris1299]

What’s the difference between hand polishing & compounding?

[@IamMugs]

I noticed this on a few Bentleys and a Rolls. How they can let a 200k+ vehicle off the lot like this, is beyond me

[@GRB22]

I'm willing to bet the owner ran it through the car wash a few times.

[@boosted95]

Then wiped it off with a old towel he found on his garage floor.

[@GRB22]

@@boosted95 yep exactly!

[@georgemichaels2325]

The reason there are so many scratches is the paint is old fashion lacquer( nitrocelulous)

[@jai2256]

Great work guys! The thing that makes me go hmmm. Shouldn't the customer get this or any new car in proper new condition!?

[@HoofHearted2DAY]

That edge marking looks like it would be from the protection wraps n adhesive - I often come across it on the Audi’s we prep for sale, particularly the RS3s round the black window trims. Bentleys, Lambos, Maseratis etc always require a bit of work fresh off the boat where I work in regards to paint correction. My foreman had to educate me bout it coz I always thought they came perfect from the factory. I recently only just started doing Maserati ‘exotics’ while I’m learning still bout correction etc but the more experienced Detailers get the bigger stuff. One thing I noticed is a lot of Dealer detailers don’t give a shit coz it’s just a paycheck to them & the format being a numbers game to the bosses, they don’t really care bout the issues customers are unlikely to pick up on. Most of the people where I work do care, so we notice it when we have to fix other’s fkups from external dealerships if a ‘dealer swap’ car etc.

[@GeorgeMcNally]

I'm not kidding, my wife's 2020 Hyundai Tuscon has better paint quality. I watched it come off the truck and told the dealership not to touch it. Took it home, washed it, decontaminated it and put 2 coats of ceramic coating on it. It's not perfect, but it's pretty good for a 24,000 dollar vehicle.

[@billjamison2877]

I would be really PISSED to have a car of that prestige being delivered in that condition. Mr. Bentley would be hearing from me for sure!