Marc Furrer: Cultivating a Transparent Feedback Culture

Leszek Knoll, CEO of Brainhub interviews Marc Furrer, Head of Sales Engineering at UpVest (previously at FNZ)
01:12 Challenging Hierarchy and Performance Reviews
Marc reflects on dissatisfaction with traditional organizational structures and performance evaluations, leading them to explore the principles of self-organization for a more collaborative and purpose-driven work environment.
03:37 Exploring Self-Organization Practices
Research journey on self-organization, including interviews with companies practicing holacracy, and shares their excitement about the positive impact of self-organization on employee motivation and company performance.
07:19 Success Stories of Self-Organization
Marc discusses successful implementations of self-organization, highlighting a Swiss company outperforming others within a larger organization by embracing self-organization principles, leading to increased motivation and financial success.
10:17 The Role of Competencies and Mindset in Self-Organization
The conversation explores the importance of competencies, mindset, and appropriate leadership in the context of self-organization, emphasizing the need for a shift in traditional management paradigms.
15:11 Creating a Culture of Learning from Mistakes
The discussion focuses on the significance of creating a safe environment where employees can learn from mistakes, emphasizing the value of trust, openness, and continuous improvement within self-organized teams.
20:09 Adapting Self-Organization to Different Industries
The conversation explores how self-organization principles can be applied across various industries, with a focus on software-related companies and the importance of aligning competencies and mindset with organizational goals.
26:15 Balancing Competencies and Interest in Team Assignments
The discussion delves into the balance between competencies and individual interests in team assignments, highlighting the importance of aligning team members’ passions with their roles for enhanced performance and motivation.
31:01 Addressing Underperformance in Self-Organized Teams
The conversation explores the challenges of addressing underperformance in self-organized teams, emphasizing the need for open communication, feedback culture, and swift resolution of performance issues to maintain team effectiveness.
Leszek Knoll's LinkedIn: / leszekknoll
Brainhub's LinkedIn: / brainhub-pl
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