Marriott CFO on How the Company Grew to Become the Largest Hotel Chain | WSJ

  Рет қаралды 78,153

The Wall Street Journal

The Wall Street Journal

Күн бұрын

Marriott-by many measures-is one of the largest hotel chains. With over 30 brands including the Ritz-Carlton and Marriott Bonvoy and a presence in 139 countries and territories, the company still sees room for future growth.
WSJ sat down with CFO and EVP of Development Leeny Oberg, who shares why this is just the beginning of growth for the hospitality giant and what amenities have the highest returns on investment for its hotel owners.
Chapters:
0:00 Marriott’s size
0:31 Role as a brand company
2:51 Power of branding
9:41 Where the industry is going
#Marriott #Hotels #WSJ

Пікірлер: 81
@wsj
@wsj 24 күн бұрын
New airline-refund rules won’t come in time for summer travel. Prepare accordingly: on.wsj.com/3ys5Ow1
@gmb858
@gmb858 24 күн бұрын
Arne Sorensen was maybe the best CEO I encountered in my career. He was an innovator, a n enabler and knew his business backwards and forwards. Cancer took him too young and deprived us of his brilliance. Marriott wouldn't have made the transition in buying Starwood and adding those brands without his vision and guidance. He left his mark that we still see today.
@holland_a_march
@holland_a_march 23 күн бұрын
She is really good with the corporate speak: "outabranding the midscale, demonstrable expertise in the RBG operations, modeled by the genesis of the studio Rez, makes great customer niche brands
@aubrey1918
@aubrey1918 23 күн бұрын
And her first answer was absolutely terrible. How does the experience differ from competitors? We are the largest….
@daveamirault
@daveamirault 23 күн бұрын
Should have asked for some dressing on that word salad.
@Dakid015
@Dakid015 23 күн бұрын
@@daveamirault Exactly, all that corporate jargon sounds tired and mundane
@DualityUnlimited
@DualityUnlimited 18 күн бұрын
I understood what she said. It is okay to say you didn’t and learn from her rather than criticizing.
@holland_a_march
@holland_a_march 17 күн бұрын
@@DualityUnlimited it's called a joke. ever heard of Dilbert
@TheRadioAteMyTV
@TheRadioAteMyTV 24 күн бұрын
The thumbnail pic shows that woman with the exact same type of eyes as the villains in that super early episode of Star Trek where Kirk's middle name started with an R instead of a T and his best friend and the girl from the movie MASH got these type of eyes. Just frightening is all.
@darkmatter5424
@darkmatter5424 23 күн бұрын
Yeah, them crazy eyes.
@mike48084
@mike48084 22 күн бұрын
I thought it was just really bad cataracts?
@frankeldios1542
@frankeldios1542 24 күн бұрын
Those eyes are haunting 😮
@yeti4269
@yeti4269 24 күн бұрын
I had to click off, I was losing my appetite
@apekshith1
@apekshith1 23 күн бұрын
Imagine being her spouse and waking up in the middle of the night and she stares at you. I know it sounds mean but it sure is scary
@davewilson7602
@davewilson7602 23 күн бұрын
They have to be really bad colored contacts right??
@DjM15Yu
@DjM15Yu 23 күн бұрын
Creepy eyes. Gonna give us nightmares.
@blob2092
@blob2092 21 күн бұрын
the whitewalkers are back!!
@Tryptas3
@Tryptas3 19 күн бұрын
Thanks for the great content 🎉❤
@AndreaDoesYoga
@AndreaDoesYoga 24 күн бұрын
Impressive growth, Marriott! 👏 Truly inspiring!
@mmmh2533
@mmmh2533 18 күн бұрын
God love's you try religion I'm JW but search for God for yourself.
@edp5226
@edp5226 23 күн бұрын
her eyes are mesmerizing. she has to be extraordinary.
@Dakid015
@Dakid015 23 күн бұрын
She sounds like the traditional textbook exec with all her stuffy tired corporate jargon.
@medicjack8943
@medicjack8943 23 күн бұрын
I have never heard a more corporate jargon soup than what this lady is spewing out
@vc3300
@vc3300 23 күн бұрын
They bought Starwood. That's the answer.
@krishnar1182
@krishnar1182 23 күн бұрын
The brand integration has been a mixed bag. The level of service is steadily declining even in their premium brands as everything goes “Marriott”. Even at the Ritz and JW Marriott properties I have encountered incredibly horrible service and understaffed locations. They need to stop focusing on this corporate speak (just listen to this interview) and get back to focused, sincere customer service.
@Omikoshi78
@Omikoshi78 7 минут бұрын
The aggressive devaluation of bonvoy points combined with lackluster “high end” offerings pushed me to primarily book at rosewood, four seasons, etc. They have higher standards and don’t generate any ill will with depreciating loyalty system. I only consider Marriott when it’s a rural setting and my only other option is a rundown motel.
@vsznry
@vsznry 24 күн бұрын
Great Brand.
@ssuwandi3240
@ssuwandi3240 24 күн бұрын
Not really. Starwood was the brain child. 100% NO BLACKOUT.. The Bestest Loyalty Program in the world hands down
@badtoro
@badtoro 23 күн бұрын
Is this a re-upload?
@boweiwang8326
@boweiwang8326 23 күн бұрын
I love Marriott
@dejesusmorrobel1201
@dejesusmorrobel1201 11 күн бұрын
She is on point.
@drakeblessum3466
@drakeblessum3466 24 күн бұрын
Ask her why no one is working at their hotels… sure profits are up but service is way down.
@mikemorris7922
@mikemorris7922 23 күн бұрын
Her dad is the Incredible Hulk with those eyes.
@AKUJU
@AKUJU 20 күн бұрын
Is that Selena Gomez interviewing?!?
@EcomCarl
@EcomCarl 23 күн бұрын
her insights on Marriott's asset-light strategy are enlightening! This approach not only streamlines operations but also allows for adaptation to market changes, a good lesson for any business that aiming for a global expansion. 🌍
@luisfernandoalves2748
@luisfernandoalves2748 11 күн бұрын
White walker eyes
@rosamatosleslie5362
@rosamatosleslie5362 18 күн бұрын
The Marriott advocate is a great communicator who speaks very fluent and provide details about what is Marriott.
@jeannietimberger2556
@jeannietimberger2556 24 күн бұрын
😎
@dmitriymarkov6013
@dmitriymarkov6013 22 күн бұрын
I have been following your recommendations for quite some time now and I can say with confidence that you are truly experts in the field of binary options. Big wins are an integral part of your channel.
@IHTVBEACHES
@IHTVBEACHES 5 күн бұрын
2 years ago I would have said Marriott was the best. But recently I would say Hilton and IHG offer better value. Marriott is typically 20 percent more expensive.
@M45306
@M45306 17 күн бұрын
Nikki is a doll, such a cutie.
@nickridic99
@nickridic99 20 күн бұрын
Is no one going to mention she's a day walker?
@rokgod7
@rokgod7 23 күн бұрын
I admittedly may be missing something. But if they no longer owning the properties, that means they're renting them, and someone else is making a profit off of Marriott, which presumably eats into their margins. Sure, maybe they got a cash influx from selling those properties for more than they paid for them, and they're able to open more locations worldwide, but still seems like a poor long term strategy, unless they found a better way to boost margins that overcomes the profit loss of renting.
@thekindmaker6219
@thekindmaker6219 21 күн бұрын
I don’t think they rent the properties. From my understanding, the properties that want to use “the brands” need to pay them fees, instead. I think the biz model is a win-win for both the property owners and Marriott.
@rokgod7
@rokgod7 20 күн бұрын
Oh, more of a franchise model? But I think they owned the properties and sold them off. Either way, that’s an influx of cash now, but a loss of revenue later. So unless new revenue has better margins, it’s not necessarily a good future strategy. But I’m sure they’re working it so they do get better margins on franchising, I suppose.
@thekindmaker6219
@thekindmaker6219 20 күн бұрын
@@rokgod7 Yes, I think it’s something similar to franchising. However, it may differ a bit in detail.
@Nuganics
@Nuganics 19 күн бұрын
@rokgod7 yeah but with asset lite they can focus on what they can do great eg the branding/customer experience. Building is a nightmare with huge risk. If management is focused if can be great for all. This model is very similar to NVR and I have some great articles if you want to know more. I don't own Marriott yet.
@josephmelendez2243
@josephmelendez2243 23 күн бұрын
Her eyes Kill me!
@Thecamerachaos
@Thecamerachaos 20 күн бұрын
Vampire 👁️ .. Thats how it workssss
@Price-kl3lb
@Price-kl3lb 23 күн бұрын
Honestly haven’t even seen the video, but she looks evil
@rundown132
@rundown132 23 күн бұрын
She looks like that male evangelist
@danielterry382
@danielterry382 13 күн бұрын
It is all started with a Root beer shop. The owner undeterred.
@FoamandStuff
@FoamandStuff 23 күн бұрын
So basically they want to be more like AirBnB.
@mmmh2533
@mmmh2533 18 күн бұрын
Why are blue eyes so beautiful?
@darkmatter5424
@darkmatter5424 23 күн бұрын
She has those crazy eyes people talk about, sorry. Can never trust someone like her. 😅
@sanjval1982
@sanjval1982 23 күн бұрын
It’s funny that the reporter is still employed by wsj. After being arrested for terrorism herself. Great to see the CFO. Glad she’s doing well.
@TheZombieGAGA
@TheZombieGAGA 23 күн бұрын
Public spaces 9:00
@Edg5mx
@Edg5mx 18 күн бұрын
Why the DOJ doesn't sue Marriott for monopoly practices
@viktaur
@viktaur 24 күн бұрын
first
@e.l.4860
@e.l.4860 23 күн бұрын
Not one of but the largest hotel chain in the world😏
@auro1986
@auro1986 23 күн бұрын
how? buying other hotels and illegal monopoly
@gibbonholder3274
@gibbonholder3274 24 күн бұрын
RAS HOUSE MUSIC 🎶 LABORIE BEACH ⛱️ ST LUCIA CARNIVAL
@2mcna2
@2mcna2 23 күн бұрын
I would be extremely disappointed at WSJ if they did this to me. Horrible lighting.
@user-sz7op3jq1i
@user-sz7op3jq1i 18 күн бұрын
s.of.
@aratosm
@aratosm 18 күн бұрын
Why are comments disabled? Why Does the U.S. Support and Fund Israel So Much? | WSJ
@GodsOath_com
@GodsOath_com 24 күн бұрын
Hmmm, all those brands existed for 50 years. Not sure what is coming out of her mouth
@CA2SD
@CA2SD 18 күн бұрын
Have I been mispronouncing this hotel wrong all this time??
@mikemushipe6023
@mikemushipe6023 21 күн бұрын
Her eyes are very distracting
@Regularcael
@Regularcael 21 күн бұрын
Lizard
@amrits6025
@amrits6025 19 күн бұрын
Save youself some time, its 11 minutes of corporate ramble with no new material.
@JWnFlorida
@JWnFlorida 24 күн бұрын
You need a lot of rooms when you have 10 wives.. plus the Mormon church private equity arm is a beast, needs to be.. 10 wives are expensive.
@ARTadillo
@ARTadillo 17 күн бұрын
basically a big ad sponsored by WSJ?
@masonkim7
@masonkim7 18 күн бұрын
the CFO looks like an android
@chaoxu9080
@chaoxu9080 18 күн бұрын
Marriott is rubbish now. It ruined SPG. I miss SPG's excellence service quality.
@sngs9565
@sngs9565 16 күн бұрын
Your franchise model is terrible....JW Marriott KL...a franchise of Marriott...🤦‍♂ Usually, we call customers , " Guests" ......
@txterbug
@txterbug 14 күн бұрын
Literally she repeats the same thing over and over and over again.
@user-gq5kc1ow7k
@user-gq5kc1ow7k 19 күн бұрын
yawn
Why Do the Biggest Hotel Chains Create So Many Different Brands?
8:28
What YouTube’s CEO Really Thinks About YouTube | The Circuit with Emily Chang
24:02
Китайка и Пчелка 4 серия😂😆
00:19
KITAYKA
Рет қаралды 3,6 МЛН
Whyyyy? 😭 #shorts by Leisi Crazy
00:16
Leisi Crazy
Рет қаралды 18 МЛН
100❤️
00:20
Nonomen ノノメン
Рет қаралды 67 МЛН
Why China is winning the EV war
8:37
Vox
Рет қаралды 876 М.
Why Hyatt Is Selling $2B in Assets | WSJ
10:58
The Wall Street Journal
Рет қаралды 291 М.
How Sam Altman Built OpenAI From a Wonky Lab Into a $86B Behemoth | WSJ
8:59
The Wall Street Journal
Рет қаралды 204 М.
How Private Equity Ate Britain
8:05
Bloomberg Originals
Рет қаралды 410 М.
Marriott's 30 Hotel Brands, Explained
18:15
Prince of Travel
Рет қаралды 175 М.
When JPMorgan CEO Jamie Dimon Speaks, the World Listens | The Circuit
22:32
Bloomberg Originals
Рет қаралды 1,7 МЛН
Китайка и Пчелка 4 серия😂😆
00:19
KITAYKA
Рет қаралды 3,6 МЛН