Mastering Conversation AI - Complete Guide With GoHighlevel

[@camerondowning2086]

Another great video! Thanks for the information Ray

[@HLGuy]

I am glad you liked it. Thanks for watching.

[@goingbacktoourroots]

Great walkthrough! Your really good at teaching HL! Thx for sharing your videos they have been so helpful

[@HLGuy]

Glad to help! Thank you for watching.

[@robertfigueroa425]

this was awsome.thanks for taking the time to clarify.very helpful.look forward to watching more of your videos.

[@HLGuy]

Thank you for your comment and for watching.

[@SteveRosenbaum1717]

Great video, Ray. You have the perfect balance of giving the needed detail while keeping your explanations concise and focused! See you in Dallas!

[@HLGuy]

I appreciate that Steve. Thanks for watching.

[@saudyb]

Just discovered you and bing watching your content!! Love the background.

[@HLGuy]

Thank you and thanks for watching.

[@natalianogueira6249]

Your content is AMAZING! Thank you for sharing! Greetings from Brazil!

[@HLGuy]

Wow, thank you! Thanks for watching.

[@BaldGuy-Marketing]

Great walkthrough of the system as currently configured.

[@HLGuy]

Thank you and thanks for watching.

[@ronb5391]

Ray You do an awesome job. Question about the bot web crawler. You said enter the HL domain. does it have to be a HL domain or can it be another hosted website? Hope my question was clear Thanks...

[@HLGuy]

The bot can crawl any website that can be accessed with a url. Even Google documents. Thanks for watching.

[@morganthemogul]

Hey Ray! Great video, I had no idea GHL AI had progressed that far. I'm in the middle of setting up appointment setter using Make. However, now I'm wondering if I should use the native GHL conversational AI instead. What are your thoughts?

[@HLGuy]

Can you tell me what you want to do and let me see if conversation ai can do it?

[@morganthemogul]

@@HLGuy Thanks for getting back with me. I ended up testing a build in GHL and then it worked!!!

[@HLGuy]

@@morganthemogul thats awesome. Thanks for watching.

[@passivebuddies]

can you use triggers such as tags added to trigger the bot to outreach to them?

[@HLGuy]

I setup a quick test and yes when I created a workflow that gets triggered off of tag added the conversation ai action did reach out to the contact. Hope that helps. Thanks for watching.

[@willnelson116]

Do you know how to pause it for conversations

[@HLGuy]

I do not understand what you mean. Can you explain?

[@JonhPrilBacus]

Can you do a video tutorial for facebook and instagram chatbot AI using highlevel? 😊

[@HLGuy]

Watch this it will help kzbin.info/www/bejne/kGHYk2tvZ5Vpe9k.

[@MelissaGarcia-y5f]

can you turn off the A.I bot for certain contacts?

[@HLGuy]

Not that I am aware of. Thanks for watching.

[@gohighlevelwizardd]

Will GHL Bot become better with Age? like will it surpass Zappy chat soon? its gotten much much better.

[@HLGuy]

I couldnt say sorry.

[@UldisBiz]

yeah, I'm also thinking should I just use GHL solution or forget about it and focus on using Zappy chat or other more advanced alternatives instead.

[@gohighlevelwizardd]

@@UldisBiz The only problem with that is that any time GHL makes changes it causes issues

[@HLGuy]

@@UldisBiz If the GHL bot provides you want services you want and what your client needs then why choose anything else. If you need more then you should look for another solution. Have a great day.

[@UldisBiz]

@@gohighlevelwizardd you mean Zappy chat breaks?

[@JasonBevel]

Have you gotten this to work with the Live Chat option or only via the SMS method? I was able to get it working using the SMS option but not live chat.

[@HLGuy]

I go over that in thew video that conversation AI does not work with live chat. Not sure why GHL has that channel available.

[@danielhogston]

Hi Guys, just to let you know it did work on live chat for me, it just took 30 seconds between messages to reply which is what I set my response time as. I just need to train it now.

[@JasonBevel]

@@danielhogston Will have to give that another shot and check response time.

[@yoelgutierrez]

Can you configure this to only turn on after hours?

[@HLGuy]

Yes. You would need to use the conversation ai workflow action and then restrict the workflow from running between certain hours. Hope that helps and thanks for watching.

[@UldisBiz]

Big fan of your channel, Ray. Really great explanations, you are natural born teacher ;) A quick question: I tried to use trigger links when training a bot and in Bot Trial interface it doesn't look like they are showing the actual link but {{trigger_link.gibberish}}. Is it just in the Bot Trial interface or trigger links don't work in Conversation AI? I really hope GHL puts more emphasis in this area. At this stage it is most definitely quite a basic chat-bot solution in comparison to more mature chatbot solutions out there.

[@HLGuy]

Can you tell me what senario you are looking to use trigger links with conversation ai?

[@UldisBiz]

@@HLGuy the bot encourages person to go to a specific page on the website and submit a GHL form. I want to track when they clicked on that link so I can create an automation that checks if after they clicked and visited the page they submitted the form. If not, then automation triggers follow-up sequence to check with them and encourage filling the form.

[@bradnordstrom1862]

Can Conversational AI with GHL work with an email list of prospects? Basically to answer any general questions and book an appointment with a salesperson when the prospect is qualified.

[@HLGuy]

Yes it can. Thank you for watching.

[@bradnordstrom1862]

@@HLGuy That’s great! I had my first sales call today with a potential client and he is very interested in having the feature. Do you have a better video explaining how to do this? Love the content

[@HLGuy]

@@bradnordstrom1862 kzbin.info/www/bejne/h2nVcpR3irVqe5o

[@EddyDigitalAutoplay]

so people will see that AI bot is thinking?? I wouldnt want that

[@HLGuy]

I am not sure what you mean can you clarify that? Thanks for watching.

[@eddydevedzic9881]

When you’re showing it on your screen it shows it’s like thinking (the bot) customer won’t see that right? Also is there a way to avoid answer silly questions. What if someone is trying to throw it off by asking a math question or something random. How will it answer?

[@jay-alldayy]

No the customer won’t see the AI is thinking. That is only shown to you as a user. The customer will only see the SMS/message you send to them.

[@HLGuy]

@@eddydevedzic9881 I tested the math question on a bot that I have setup and it answered the question then redirected them back to scheduling an appointment for our service. I do not know if the SMS will show the bot thinking you will have to set that up and test it.