McDonald's POV: Lunch | Lots of Coaching

Video Featuring ‪@TheJoelTV‬ helping me on table.
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[@ugrasimhadas4533]

A boss will sit and do nothing as their people suffer. A leader will work with their people and help them out. I like your leadership.

[@harshjain8345]

Wait a min .. so i was just wondering if he's the owner of this outlet? Or manager.. or just a employee?

[@SonOfTheChinChin]

@@harshjain8345 he's the store owner. read his linkedin

[@sbunchbup]

True a hundred percent

[@clarissawagner9847]

That was why my owner hated me. I would be running a shift and we would get hit as he walked in. I would always "oh good your here, glove up and help the kitchen"

[@johnfoltz8183]

Too many people want to be a leader, but nobody wants to lead by example

[@SlySuavity]

You're a really good instructor, Steph. You critique in a way that's not intimidating, but more reassuring + the added small talk helps!

[@StephenPatula]

Thanks so much for the comment. I've definitely been the receiver from both sides.

[@SanTM]

@@StephenPatula Constructive vs just shitting on a guy will always be the best. Also being friendly in general. Make people want to work for you than not

[@robd2184]

His style makes me think he eats jalapeños and poops ice cubes 😝

[@quekdamien]

I have been working in McDonald's for 9 year now you are a very good and helpful and a good instructor

[@thosem5768]

Not to mention willing to admit when you made a mistake.

[@robervin9107]

Your kind leadership is why people love you angel Steve Keep up the amazing magnificent job. Love ya champ I hope you have blessed 2023.

[@ShawnFX]

I honestly don't know why I like watching these videos, there's something relaxing and enjoyable about it

[@sbunchbup]

Exactly

[@minipoopuu12340]

Same and I don’t even eat ff

[@thesamsquatch5224]

He's awesome, he actually helps everyone become successful here. This is how it should be. That's why we like him

[@cromtuiseagain]

People like seeing things in motion, like a Rube Goldberg machine. Doesn't matter what it is, so long as it has a beginning, middle, and end product.

[@FarmerDrew]

5 months ago you were commenting McDonald's is a scam, and now you're hypnotized. That's how they get ya.

[@vgrat3640]

Paid or not you're the best recruiting asset Mcdonalds has right now. I've been a chef at a high end tapas restaurant for 4 years now and suddenly after watching your videos, I wanna get back in the game beating up that line. So nostalgic.

[@StephenPatula]

Thank you so much for this comment!! Also, not paid haha. Just love what I do

[@vgrat3640]

@@StephenPatula Forreal I love watching what you do Stephen keep it up.

[@Digitalgems9000]

corporate overlords would never pay this man in a million years

[@robervin9107]

@@StephenPatula lol actually your not paid with money but with great staff and they compliment you and that has more value then money if that makes sense

[@Digitalgems9000]

@@noawption6264 i've been in your shoes. was working at overnight freight at home depot for over a year. even during covid. go look up stocks and option trading level. i quit and did uber and dd a bit and saved around $500. then starting doing credit spreads on stocks and snowball your way up. iron condos or put/call credit spreads are your friend. at home depot, in the pacific nw we were making $13 an hour, and our shifts were extremely physical offloading the truck. which is around 54 dollars minus the 17% tax. take home was literally 45. you can make that kind of money easily and safely with 0-1 odte options. i always look back and laugh at what a joke it was to make money that easy compared to working your tail off physically. it's good for you to stay active though don't do anything regarding your last sentence, it's not worth it. have a good one mate

[@tomxavier4328]

Lol…watching Stephen work slow to instruct was like meditation. He is normally slinging them out. Excellent!

[@SandpiperN121PP]

Your a very good trainer. Taking time to make sure they get the basics down…. understanding processes…. It really helps to build confidence and then efficiency will come with time. Great building blocks to make a successful employee.

[@Kafen8d]

I'm an assistant manager for Domino's, and I struggle with coaching and giving people feedback. Watching your videos helps me so much on ways to do it and not have it be awkward or rude. I would LOVE to work for you at a McDonalds.

[@gregthegroove]

I owned a pizza franchise. Above Dominos. And the fast food types but delivery nonetheless. Man, I know inside out. It’s a tough job. When it’s good you always want more and when it’s bad…….you wanna jump off a roof.

[@FalconProductions_]

Then why are you a manager.......

[@PhaseFroZen]

Dang i always respect what you all do! dang i want to come and just vibe out after learning slanging burgers, nuggets, chickens, and fish! Your training / coaching is awesome! you are calm and understanding with a good passion for what you do and how you want your place to be represented. You are awesome! keep it up man!

[@freakybuzz]

You, sir, are creating the rarest thing: a healthy, productive work environment. You set high standards, but pair it with abundant humanity and professionalism. I admit, I've used "flipping burgers" as a pejorative in the past. But from watching so many of your (admittedly addicting) vids, I recognize this is good, honest work helmed by a leader who genuinely cares about both the product and the people he oversees. I have a lot of amends to make for all the service workers I've written off in the past. Thank you for setting me on a better path. I'll try to do better from here on out.

[@KingKong-gx3qg]

I’ve found that the best teachers are the ones who also have started from the entry position and worked their way up. They have a better appreciation for the front line employees and how they should be trained

[@zackwoods5077]

You seriously helped me out because I'm never placed on the grill, but one guy on it often "goes missing" for up to half an hour at a time with sometimes bad timing.

[@cindybates2599]

Happy New Year to you and All your Family coworkers! 🎉 Y'all are awesome ❣️ Respect , Understanding, Communication and Teamwork goes a long way. And yes, you all have that. Love to y'all 💞🤗

[@joevitalevfx]

“It doesn’t have to be perfect, but try to make it perfect” 😂

[@steverogers7601]

It’s wild to me that folks in the comments are saying things like “wow you’re so kind while you’re coaching!” or “you’re a good instructor!” And I’m here watching this guy do some very basic and standard coaching. Its a reminder how there are that many bad managers out in the world, it’s so bad that this guy simply talking normally while coaching, and patiently explaining things to a new hire (what you’re supposed to do) has become an exceptional standard.

[@melissaz1471]

You really have an EXCELLENT managerial style....all managers could learn from this. Kind yet effective, this is how it's done!

[@llamarelish4701]

I enjoy your videos a lot and put them on when I can't sleep (not that you're boring!) My hope is for a 30 minute + video or comp video Thank you for your hard work 🥰

[@JordanBrotherInJesus]

Eating McDonalds whilst watching a professional McDonalds Chef Boyardee type legend in action lol

[@matemt9627]

Happy New Year Stephen, hope this year will be a good one for you. I'd like see more videos this year!!

[@StephenPatula]

Happy new year!! Hope its good for you as well!

[@jankellgren5621]

@@StephenPatula Greedy with everything. Flat and dull hamburgers

[@Derek_T]

@@jankellgren5621bro every comment you leave on this channel is negative, go find something you like.

[@jankellgren5621]

@@Derek_T Should I encourage them that they make stingy burgers?

[@retardbuster1498]

@@jankellgren5621 What a loser

[@thesamsquatch5224]

Absolutely amazing work! A successful operation trickles down, you take the time to explain and observe. You help your employees thrive and everything falls into place. Best location I've seen by far

[@Gerudo-King-Ganondorf]

Nice to see yall work fast AND accurate. The two main McD's I go to either do one or the other 😂

[@KarmagaGaming]

I dont know about other places but where i worked before, the staff coached me and the managers just loaf around in their office but sometimes help just a bit if theres a large order..even then other staff are also busy so i just picked up what they were doing and just learn by myself..youre a good leader, keep it up!

[@justinlyonsPawPatrol]

Looks awesome. You’re making me hungry for a double cheeseburger

[@chipskylark8869]

Had 2 yesterday weirdly the first one was hard and the second was absolutely perfect...

[@ThePsychoPearl__]

I am craving some french fries and maybe 3 McChickens 🥵🥵

[@SevenHunnid]

Im a regular hood dude doing food reviews on my KZbin channel c:

[@JaisalLakum]

Get mcdouble and bring your own slice of cheese, save 38 cents

[@Koalabrothers]

nah mate a tripple all the way.

[@mahram]

These videos make me wanna work at McDonald’s but I know that this kind of positive but tough working environment is probably a rare exception. Ah well.

[@ryans413]

I don’t care if it’s McDonald’s if I had a boss like this I’d show up everyday and give it my all.

[@timothyking1198]

Keep up the good work Stephen! That’s how we train our employees the right way and we win doing it the right way. McDonald’s is the most revenue fast food chain.

[@bjmw93]

I worked at McDonald's in Canada for 3 years. It was my first job, started when I was 15 and quit a few months before my 18th birthday. I'm 29 now, can't say I miss the job but these videos are nostalgic. Guarantee I could still hop back there and help out during the dinner rush!

[@bjmw93]

Amazing how the layout of every kitchen around the world is the same too. I live in Japan now, and the layout of the McDonald's here looks much the same from what I can see. I suppose it's that consistency in the franchising model that's made it a global brand. I've had McDonald's in Canada, Australia, Italy, France, Ireland, Japan, Thailand, Vietnam. A double cheeseburger or Big Mac is the same no matter where you go

[@tammyhaveman9416]

You are a very good instructor I really liked how you were so helpful without being rude or snarky! McDonald's is very lucky to have you because you do a phenomenal job!

[@Alex-Defatte]

Dude I could not do this for more than 5 minutes. I have the utmost respect for fast food workers. Kudos!

[@user-rw8zj1td9v]

I used to work line at Chick Fil A. It's actually a fun challenge imo. I enjoyed it.

[@Alex-Defatte]

@@user-rw8zj1td9v Respect.

[@SamM-oh2cx]

You can’t help but be amazed at how much infrastructure goes on behind the scenes to make something so simple as a burger! Personally, have never been a fan of MD myself, in the 80s I’d always opt for a wimpy (remember them?) and today, I prefer Burger King! I am in the UK so can’t base my experience of MD to you, however I can’t relate to the lack of pickle and onion, two of which I get in abundance with Burger King! The last bite should always taste as good, if not better than the first, something I never get if I have a MD!

[@davidgarcia-fx6qx]

Every time I get done watching these videos, I have lunch the next day at McDonald's 😁

[@Drewswaggy]

POVs are some of your best content. Im genuinely thinking about working at mcdonalds, and telling them im alrdy trained lol

[@StephenPatula]

Lol that's awesome. I appreciate your comment!

[@wavysaiyan9376]

Ur kitchen looks very clean and calm good work

[@dennis-jz5ot]

I don’t know about how Mcdonald’s work at Stephen’s but for us, the kitchen line is divided into two or three roles depends when we get enough staff. The roles are initiator, chaser, and assembler. The initiator is the one who puts the buns in, he/she is vital for how fast the burgers can get out. In our store we have this 5 second rule that we need to react within 5 seconds of getting an order. The chaser is the one who does the sauces, the salads and stuff to be put on the burger, it helps the kitchen line to speed up, but we normally assign a chaser during rushes, in that way the initiator can only focus on getting the burger buns in and won’t have to worry about dressing the burgers. The assembler on the other hand is the one who puts the meat on the burger and wraps it. I’m not trying to judge Stephen here but he could’ve let his assembler or his trainee to dress the burgers or pack the burgers himself. If he let his assembler do that, he can definitely focus on the other burgers in line and by the time his assembler finishes wrapping the burgers, the next one is ready for him to wrap. Mcdonald’s is very famous for its training and some days we sacrifice good results just to get the training done.

[@venrxyt3442]

Respect this man and all his hard work for us❤❤😢😢

[@LuxuryIncorp]

I have huge respect to anyone working fast food. McDonald’s was my first job and only stayed for like 2 weeks due to finding another job. I couldn’t sleep at night my dreams were of me working and when I woke up I felt tired mentally. I got traumatized by the beeps and by the stress of beginning a job I didn’t know how to do like the others working. To make matters worse I got no training and the teenagers who I worked with only slacked off and wouldn’t teach me rather would laugh at my mistakes

[@STSGuitar16]

anyone else really like the sounds of the ketchup and mustard dispensers?

[@sabrei0728]

Not getting onto him about a piece of cheese lmao. Byeee 🤣🤣

[@isaacsandler3355]

For the soggy tomato’s you can put one of the smaller tray bottoms in it to separate from the juices. Like the the thing that goes in round or folded egg trays

[@jacobbacuetes9850]

Dang, I wish we had those neat sauce guns you guys have for thr BigMac sauce and the Mayo, ours is real heavy and is made out of metal.

[@austinp717]

Can you show a video of what the order screen looks like while you’re assembling?

[@xoxomcxx]

it’s 3am and I’m here watching your videos. if all bosses could be like you the world would be a better place.

[@jamielauro2623]

This is some hard work to be that fast geeze ….it should make no one want to complain for the long wait on their food by looking at how much they have to do back their my gosh that’s not easy!!!

[@kinsey304]

I'm not going to lie. When you post these, it makes me want McDonalds real bad. And I can't be eating McDonalds. Probably going to get me a cheese burger today though.

[@speedmaster2265]

I'm From Australia and I just started working at mcdonald's what position do you work in and why do you put so much ketchup on the burger.

[@pedrolemos1121]

The way that ya'll work there it's different and almost the same from here, it's so cool, would be a dream work there.

[@Guy_with_the_funny_voice]

god bless you guy for making food you are the real everyday hero think about doctor and nurse and police office don't have time to make food at home because they in a rush or busy work they have no time to eat at home so they come here to buy fast food to eat. you are basically being real hero helping them to eat to get the energy they need to do there job and help other people and making the world a better place.

[@logankerr8090]

Happy New Year everyone! here's to 2023!

[@dova1005]

Every time i watch his vids i want McDonalds lmao. Pay this man for his vids Micky D's

[@leonp9684]

Hey Stephen. I've been looking your videos lately cause I'm gonna start working in McDonalds this or next week. Do you have any advice on how I could stand out, or how to be more productive?

[@ericd1632]

Just happened to stumble upon this channel and it's oddly satisfying

[@LGND-sx6ph]

Every time I watch one of your videos, I want to run to Mickey D’s & get something 😂

[@StephenPatula]

me too hahaha

[@StephenPatula]

thank goodness for doordash lol

[@mikesulich771]

I worked in food service (cafeteria, hospital, etc) over 25 yrs. That bun toaster is amazing! How long is the toasting process? We used to have to wait much longer for product.

[@josedelarosa7831]

I worked for McDonald's in Texas for 6yrs mid shifts and overnights thinking about returning after watching this video

[@mariamendez9882]

Well the Mcs in Salinas California on South Main st. well they serve the customers thru drive thru before the customers in restaurant when ever theres a mobile order I've seen that they must wait until they have to walk out more than one order why not just delivery as they come ?

[@Mina_Bennington]

I love these vids. Something about them is strangely calming. Also, saw in another comment that you’re in Ohio! So am I! Awesome to know. :)

[@simonremeika1290]

Hey real quick, I was wondering what kind of non slip shoes you were wearing? I don't think I have seen a pair like that before.

[@Draxxys1126]

You are are such a kind and caring boss that respects his employees, I want to work at your store, but I'm in Pennsylvania 😕

[@lausimeyer6558]

I like this working-precision at high speed.

[@TheMadYetti]

I wonder, if someone order a "special" items on the menus (like, seasonal, promos) and then modifies the order with extra this or skip that - especaially with large volume of orders during rush hours, is it annoying or quite contrary, give something more interesting than big mac no. 261?

[@vortexgirl7317]

Coaching along with people can be so important but you need to get a smock when you work in restaurants but the only thing that you must do is be careful because a leader will work you out for later because it will work out with their people and help them out. I like your leadership

[@gypsyalex999]

I prepared food to watch you prepare food. love the videos. 👍🏼🔮😆

[@GenericAccountVLR]

😂😂

[@ray7419]

LET IT BE KNOWN: This man is the man. He owns/operates several McDonalds. He’s not as much of a SOB as Kroc, but he knows his shit.

[@cohenforsyth3120]

very nice and cool to and happy new year 2023 woohoo 🎉

[@sargentdiamonds7253]

I will say this. I work at a different fast food restaurant, and where I normally work is either on a cash register or I'm handing food or drinks to people.

[@juhis01182]

Hey ive meant to ask many times but forgotten, Does McDonalds pre made any burgers for lunch as an example? lets say if theres Rush time going on and someone orders a Big mac are you guys doing that 1 burger only or will u be making multiple in case someone sells more at the front?

[@terry68105]

I wish our local McD was as efficient and correct as yours! I was dining in, ordered a Quarter Pounder no cheese, the counter person verified that, the receipt stated no cheese, and it was delivered with cheese. Took it back and got a questioning look until I showed them the sticker on the box, and got a new one. Of course my fries were no longer fresh...

[@xturk_zbordozturk_kommando8380]

Could you do an long video from starting how u wash ur hands and start all theese machines until the end what u do after its being closed, it would be very nice!

[@joshua5483]

Boys are workin’ for the weekend, Men are workin’ for them extra Nugz

[@totallydinoroblox3760]

nice video, thanks! i love these vids of lunch, keep ‘em coming! happy new year

[@crazyjoe2006]

Ok I have to ask and I am not being rude. How does the cheese melt before it gets to the customer? I see them building the sandwiches and throwing cheese on but who wants cold cheese on their burger.

[@Urothewarrior]

No heel towards the uhc? Terrible Steven smh. Jk great video :D

[@AviatorGamer]

Sometimes I miss my job at McDonald’s, but then I remember why I quit and don’t miss it lol. Nice to see your videos though

[@traindrivercarl4908]

Would you be so kind and tell us, what type of buns are on the rack and which is used for what sandwich? Thank YOU

[@advkow]

Does the McDonalds not have in restaurant dinning?

[@elliotreid9478]

Bro your overloading the lettuce so hard on the Big Macs

[@DylanTPayne]

I would absolutely love to do a side one side two face off with u man lol something about your store is very organized. Were a fairly busy yet very small store. I would love to see fully how big yalls kitchen is. It already looks twice the size of ours

[@68hoffman]

high hour bun toaster ..a few crowns look to have got stuck in there before :)

[@68hoffman]

we use to have to place those small onions on top of a cooking single's on the grill with the water creating steam as you threw that salt and pepper on them ..we did a 12 turn--add 12 on turn and then add 12 frozen next to it ..all lunch rush long ..i made 100,000 hamburgers in 2 yrs .. im sure if it :)

[@ellenjones9435]

I wish my McDonald's were that fast, I live in Hastings, New Zealand and I have to wait half an hour for one burger and fries.

[@matthewcurran82]

bro you definitely have OCD the toaster and paper tapping

[@Mickcotton]

Can you make a Big Mac w/ Quarter Pounder Beef Patties ? 😊

[@LetsReadReligiousbooks]

Funny thing is I was eating Mc Donalds while watching this I love the Big mac.

[@foodvideosftw4587]

Why is there are tops and a bottoms toaster? Can't both sides of the bun go in the same one? (And where does the BigMac club bun go?)

[@StephenPatula]

The top bun is thicker than the bottom bun! The big mac club has a separate toaster because it toasts both sides :)

[@alanunseld4942]

love those big macs but man way too much lettuce😁

[@TechOut]

You take pride in what you make no matter the item. Not many McDonald’s do

[@josefranco7151]

Hi from Puerto Rico love the videos

[@t.c.3762]

We finally got the steak, egg, and cheese bagels back at our McDonald's. 🤗

[@StephenPatula]

Yayyy they're the best

[@gamingwithzom]

I've never worked at a fast food restaurant but if I had a boss like you I wouldn't mind lol. I'd want to go to work. I remember working for Amazon and people took their "Lead" position to the extreme lmao. Feeling like they could boss you around for literally anything. I was like yeah no not even the manager speaks to me that way so I'm not letting you slide

[@Brisk141]

It’s been a while! Happy new year everyone!🎉

[@StephenPatula]

Happy new year!

[@jrm1357]

i’m a department head at mcdoanlds but training was by far my favourite position id love to demote myself if i could get the same pay lol

[@davidribeiro]

Thank you for centering the cheese. I hate when it is half off the sandwich.

[@brucemasterz7970]

A team is as strong as its weakest link. Develop that weak link and have them ready to take your job.

[@theautisticninja14]

Whats your Favorite Mcdonalds food from the menu

[@jenewok]

My husband used to work at McDonalds around 30 years ago. He can figure out just about everything except the cowbell sound. What does that signify?

[@ThyPandora]

Quarter Pounder orders, because they're made fresh.

[@jenewok]

@@ThyPandora Thanks!

[@Draxxys1126]

Are you a manager or a franchise owner. Me and my fiance were thinking of franchising but don't know how we would get so much money to do so. Any helpful tips?

[@BurrShotHam711Jenna]

you're a good teacher Stephen

[@teregharmerotichahiye3229]

Just curious, I noticed that you add the buns in a machine before using them. What's it's purpose?

[@vic3076]

Toast

[@Michael-Myers38]

What McDonald’s you work at?

[@StephenPatula]

it's in Ohio

[@MikeFarnhamGalaxysEdgeGroup]

he owns them

[@axelisaksson9587]

Happy New Year🎊🎊🎉🎉

[@gregthegroove]

I worked many years as both an owner and a training ops guy as well. I noticed the new hire was kinda messy and the wrapping was kinda loose etc. I wanted to try and correct him thru the screen! 😩 It’s also funny how some employees are silent and others talk your ear off! 😂