Meet the NJ family of boy soothed by Snow White at Disney World

When their 6-year-old son with autism became overwhelmed at Disney World's Epcot theme park, Snow White knew just what to do, giving the boy some special attention and even taking him aside to help calm him down in a sweet moment that has since gone viral. The Bergner family sat down with Dan Mannarino to explain how it all happened and why going viral has connected them to people all around the world in a very special way.

[@AmieThePancake]

The person who played Snow White is a true princess.

[@christinahitchiner7728]

A true princess and what a wonderful child. What great parents and older brothers

[@therealhardrock]

So think about this: A child starts having a meltdown in front of her, yet she stays in character the whole time. That's a professional.

[@Cokepencilpsd]

disney actors are required to remain professional and in character while in costume, no matter the situation.

[@rosiebaybie6245]

@@CokepencilpsdTrue, true, but she went above and beyond the role. That’s exactly what Snow White would’ve done IRL.

[@BJDJMusic]

I'm autistic and an adult. This story is beautiful, to see Snow White comforting an autistic boy, and it's touching especially for parents who raise and work so hard for these children. What a princess!

[@kathrynaraguz4816]

Kudos to ALL of those people standing in the long line to see Snow White for not complaining about the situation and just being supportive of this family.... There ARE good people in the world and you proved it..

[@garywilliams3419]

This is not the first time I have seen this Snow White actress, she is a bloody mega-star. I would love to see a documentary just about her. She really deserves recognition.

[@katiefullmer9180]

As a sister of a man with autism, I aspire to be more like that princess. She is so sweet and understanding.

[@derekraynesford6271]

I have a adult son with Autism. This story is beyond Awesome !

[@Rick-lf2ol]

The two comments before mine are just plain stupid. Snow White went above and beyond and her efforts should be recognized by Disney. Whatever they're paying that young lady it's not enough.

[@hd-xc2lz]

Just gross when company policy trumps deserved recognition for a very caring act. And it seems Disney is taking partial credit for this actress' kindness to the boy. My guess is that since she picked up immediately on his autism, she may have an autistic family member of her own.

[@FischerFan]

I've read where each Disney princess on duty, be it at Anaheim or Orlando, has to greet a minimum of 172 guests per hour or they get some kind of strike against them. The lady donning the Snow White costume on this occasion risked getting one against her, but is to be commended for her graciousness and tenderness. If anything, she really was 'true to her character' on that day.

[@Zenobiadream]

She’s actually a real princess!!! This actress needs a pay raise

[@thomaskilburn1800]

Snow White is just the most humble character l know. She give this kid a lifetime of memories that he’ll never forget and that’s a good thing

[@evangelinesnow4527]

what a lovely family.

[@bluexray7319]

This is why Snow White will always be my number one princess

[@MrMandygirl12]

do you know? It's amazing what Disney does for people. Snow white in that video, even though I am blind and unable to see it, I don't have to see the video with my eyes, I can get the image when people describe it to me. Just like this lady was. This little boy's mother. It's also amazing that, Snow White knew exactly what to do with her son. Bless you snow white

[@charleskim1540]

This so amazing.

[@robertscaife2361]

This story is so inspiring this is such a touching story .If everyone could give such love to each child the world be a better place !!!!

[@robertscaife2361]

People who judge ones disability actually are the ones with the disability ...the word has ability in it which means one can conquer any dream ....it's those without love to give are the truly disabled .This child is remarkable talented intelligent and perfect as well as that caring employee whose heart had no boundaries That is beautiful because she knew what a gift she h in front of her and celebrated her gift as well as celebrated his

[@robertscaife2361]

Kudos to snowwhite ,that little boy his parents and loving siblings

[@lisaellis2593]

@@robertscaife2361 Well said! Sir, Thankyou!

[@CRYSTALR0CKK]

My oldest kid is on the autism spectrum and I was very impressed with how the kind the cast members were towards us. I had already did my research on how they go the extra mile for those with special needs. I asked my kids if they wanted to try another theme park now that they’re a few years older, they both said “No, we want to go back to Disney World”. So, we will be going back😇

[@miljaparviainen2677]

Snow White is the most sweetest and purest angel he has ever met 😇😍💋💌🤗🤭☺️🥰

[@babyteano1977]

Snow-white still in character while running with him, she's amazing

[@GatsbyCioffi]

I wonder if the parents ever got to find out who Snow White is, to thank her personally, like they wanted to. I know Disney is super hush-hush about that stuff, but surely this is an extenuating circumstance, and I'm sure the parents would keep it secret.

[@welcometothemetaverse2523]

There was a similar story about a little autistic boy who actually grew a strong bond with Snow White, so his parents kept in contact with the cast member and have made trips to Disney World each year so their son and Snow White can meet again. kzbin.info/www/bejne/eJXEe3uvebiBhrM The mother actually post videos of their meetings on KZbin.

[@nunyabiznez6381]

Generally Disney does not encourage such things. When in character in the park they must remain 100% in character and when not they don't say "I am Snow White" or "I do Snow White" they say "I work with Snow White."

[@booboo8577]

@@nunyabiznez6381 They are forbidden to sit down as well. They can kneel or squat, but never sit. Knowing how Disney is she probably got called out on that too even though circumstances were other than normal.

[@nunyabiznez6381]

@@booboo8577 I don't know the policy at Disneyland but here in Florida, Disney World will make exceptions for certain circumstances. I doubt that cast members on duty get into trouble for trivial violations of policy when done to facilitate a good Disney experience for guests. I heard of Mickey Mouse once softly singing to a crying toddler and didn't get into trouble for it.

[@alexthompson1453]

Beautiful story

[@Choices2aa]

That is such a sweet story about Snow White & a child with Autism she was so nice to him.

[@ellebrowne]

Just found this adorable video. Makes me happy

[@normlor]

BOY...DO WE NEED INCREDIBLE STORIES LIKE THIS RIGHT NOW!!!

[@delireent.3960]

Today peincess must be strong and independant but whe tend to forget that kindness is important too. When I see how snow white act, I see how a Real princess should be!

[@ThomasMurphyCosplay]

This is so sweet 😊

[@dawndanner6672]

My son has autism and I swear looking at him and the things u say r 💯 like trey of u look at them they look so much alike it is Crazy! The I pad and everything I wish u could see trey that brought tears to my eyes! I wish I could thank her!

[@HakuZaku]

She dealt with 7 child like emotional dwarves. She knows what she's handling here

[@abbystephens9766]

This is the most wholesome thing ever. I have autism and this gives me more hope in humanity.

[@loican861]

Such a great country with great people you have!

[@robertsilva8097]

Thank you for sharing this video that employee at Disney she is a true princess she knew exactly what to do I mean this in a respectful way

[@booboo8577]

Sadly she broke a lot of rules and was probably disciplined for what she did. No good deed go unpunished they say.

[@Tker1970]

Tearing up. We have a grandson with autism. I understand totally.

[@lisaellis2593]

Lovely'we need more stories like this!

[@Edd_ska]

The woman who played Snow White is a true angel ❤

[@drea6717]

What a beautiful moment for everyone💜🙏🏼

[@jeannemorgan8770]

Were I in that line waiting to see Snow White with my child...I'd have tears running down my face too. This is a great story!

[@mistysouders7823]

My son is on the spectrum of autism. He has Asparagus syndrome. This did my heart good. Even though my son is extremely high functioning. Not every one is a fortunate as my son

[@barbaraeggleston6858]

Awesome sweet story

[@scotthamp384]

My two oldest nephews are autistic. It took me a few years to get used how they are. And I have a cousin whose oldest son is also autistic. And two years ago, I was working for my cousin's dad with my cousin's two sons helping us. My cousin's dad was very impressed with how I was able to work with his autistic son. And I'd told his dad about my two nephews being autistic, so I knew how to handle it

[@cruzvandewark]

this was truly magical!

[@KarsynsFamily]

Love this 💙💙💙💙💙💙💙💙💙💙

[@DanielFlores-lb6hy]

It looks helpful and sweet for someone have a heart.🙏🏻👍🏻❤️

[@eugemorin7786]

With all their flaws, Disney will always be magical

[@marvinthemaniac7698]

Apparently, the kid was having a meltdown due to sensory overload, so Snow White took him away from the crowd to deescalate the situation.

[@GalaxyJazzGirl]

Not all Disney characters that comfort special needs kids / young adults wear capes ❤

[@jeanieolahful]

She IS Snow White, no one can tell me otherwise!

[@samibeachboysandfullhousef8765]

I also have autism and the disney characters are so nice to me

[@samibeachboysandfullhousef8765]

I'm a huge fan of john stamos as u can tell

[@TheRivrPrncess]

That Snow White performer has always been so good with special needs children.

[@simonalyneenderz3247]

Snow White is magical!!!!

[@Dragonator92]

Alot of poeple also dont know there are different kinds of Autism. My own brother has autism and so does one of my oldest friends, growing up and even sharing a room with him was without a doubt one of the hardest experiences in my life so far, but that might also be becease i use to have ADHD as a kid. But i think Brody's parents are right, alot of poeple dont get or understand what goes on inside a persons head with autism, thanks to my eperience with that I get along prety well at work with a few colleagues with autism. Where as my normal colleagues usually just dont talk alot with them, or they just TRY to make the one with autism understand them wich one should NEVER ever do cos poeple with autism cant understand some things, they just dont recieve the information they are getting. No WE need to understand what THEY need and work with the best way how THEY recieve certain information. And thats how you get around with someone with Autism. Edit: Beautiful gesture by the way by Snow White as is mentioned in the video "She knew exactly what to do", coudnt agree more. I went to Disneyland with my brother in the summer of 2019, will surely go again when things get back to normal.

[@kate-yr9xf]

Omg that is amazing

[@alejandroibarra2067]

Gente 😍

[@The-Bloat12]

Pretty snow white 😍

[@tultsi93]

Those T-shirts are cool. I want one.

[@WarriorRockStarWolfGaming]

Brody Seems So Calm During This Talk

[@sofianavarrete3268]

SPEECHLESS

[@lss74]

Nice work Disney❤

[@wolf2966]

Huh small world this family lived right across t the street from the reporters parents that pretty neat

[@robertmartin3490]

Today, there's an Alaska Airlines pilot who could really use the help.

[@juicyparsons]

wait they had an autographed photo waiting on them?!?! that shit is magic

[@Pattycakemakeitshake]

Who is that news anchorrrr sheesh gorgeous man lol

[@jeffjones8825]

They should have her play Snow White in the new movie...

[@markheying2830]

Maybe he could be another Dwarf if it’s possible.

[@robertfromadventuresofrobe335]

She should have attended the recent Buccaneers/Jets game and treated Antonio Brown like that.

[@Cokepencilpsd]

unfortunate that they dont know how offensive the puzzle piece symbol is to autistics

[@B.MAN.99PRUDUCTIONS]

.

[@Crazygirl0404]

🧩💙🥰

[@alannacline1503]

The boy is so guy