Metro: A Bus Operator’s View

Accessibility/ADA Customer Videos

[@Tariqamini]

I am a bus driver for almost 10 years in Danmark, I started when I was 24 years old and now I am 34 years old. It's my big dream to work as a bus driver in Los Angeles, love you LA, even I am not USA citizen I love LA and God bless..

[@moviepros7123]

You a bitch for wanting become a la bus driver La is fucked up

[@tonnyyyzzzplays7309]

@@moviepros7123 please respect people’s dreams. 🙂

[@surviver5738]

@@moviepros7123 you a bitch for calling others a bitch

[@TheRandyWanker]

I wouldn't recommend that. I did 30 years in MTA.

[@rbd104]

Wow, I would stay in Denmark. It's so beautiful their, LA is very dirty and dagerous right now. I would recomend visiting and seeing what you are asking for.

[@long-time-first-time]

Much respect to L.A. Metro drivers. Give these people a raise.

[@FumbleSetGo]

Need hazard pay

[@danv9098]

I’ve been a transit operator for 19 years and it’s a very rewarding job when passengers appreciate the professional service that they receive.

[@kishascape]

Yeah it'd be nice if you were able to tie up the abusive people and run them over as well. Then it would be even more rewarding for everyone! lord knows LA needs it these days.

[@eddyjimenez392]

Incredible how these transit companies make everything look so euphoric....

[@transitbusgirl8274]

Wow! Great Job Vanessa!

[@Shelenamarissamooney]

I’m going to become a bus driver when I’m older!

[@ocbusproducer1485]

Haha!

[@Animefan-gg6le]

Good luck

[@MEVA1104]

Transitgaming 4321 Do it

[@Shelenamarissamooney]

@@MEVA1104 I will! I've had that dream ever since I was 3 years old!

[@tripletrooper6672]

Same

[@luispartida8738]

All bus drivers should be like that

[@PaoXiong86]

all passengers should be that

[@poorlittlebiker6476]

@@PaoXiong86 read my mind 😂

[@JCG1093]

Luis and Pao are both right.

[@timothychang34]

The rate at which la metro is improving is great. Once the lax connection is established, there will be a large uptick in ridership. Hopefully we'll start seeing more improvements. I recently moved back to the bay area. The BART could take a lot of notes on how to improve

[@wendybitch06]

This is one of the main reasons why I have the utmost respect for them. And also, way to go, Vanessa! You've earned that recognition!

[@ajdst33]

Thanks LA Metro, for all you do to help ALL Angelenos and their visitors.

[@robleeg]

I drove the city bus in Atlanta Georgia. I did move to LA, and got hired on with Metro, ughh but I had to move back to Atlanta. Driving Charter buses now from state to state with Academy Bus

[@B10Mman]

I was a bus (driver) operator for 10 years here in Australia and I didn't need classroom tuition on good manners when it came to dealing with the general public. It comes natural and so many passengers forget their manners when boarding the bus. I did a 3 week course to obtain my heavy vehicle licence and bus authority (authorisation to drive public transport in New South Wales) the rest of the training was done with the bus companies that I was employed with. It wasn't until the twilight of my bus driving career that classroom tuition became the normality to secure a role as a bus driver. The job in itself was rewarding, the traffic sucked and I had my share of good and bad passengers. I had the opportunity of working as a mentor, I loved the hands on learning when it came to being a mentor whilst out on the road with a new trainee.

[@YourNewBuddy]

The "Bus Roadeo" really gives the operators a day to shine and be rewarded. I love Metro!

[@DavidCedeno2006]

When I grow up, I want to be a bus driver.

[@RandallWI]

wishing we had more drivers like Vanessa here in Milwaukee, especially when it comes to dealing with people with disabilities. not saying we don't have drivers who don't go out of their way to help ppl with physical or intellectual limitations because we do, but I feel they're not consistent in how they treat these members of the public. again congratulations Vanessa 😀

[@axysdnyd]

Milwaukee transit is a bad joke. Too many of the drivers are pure assholes, and if you call to make a complaint they don't even seem to care. CTA is far better

[@TheDonny2014thedonny2014]

JUTC could learn a lot from this bus company

[@karlclermont8517]

Milwakees drivers are just as unrully as the people they pick up

[@nicciGT]

People should also consider King Country Metro in Seattle....there are different bus bases in the areas...not all are in downtown Seattle. But the pay is great and they have a very strong union. They were voted best transit system in the US this yr. Everyone starts off as a part-timer and the pay starts at $24/hour...the max is $35 I believe. That is pretty good money for a bus driver!

Yeah but it is drizzly and gloomy most of the year in Seattle.

[@flukyreview9128]

Well, it's been over two years now since this video. How's Vanessa doing so far? I ride LACMTA bus and rail system everyday to commute to work and seen the people that can push drivers to the limit, most are coming from Homeless thugs that never pay the fare and always make trouble with the drivers and passengers. Some of these homeless thugs are on the wheelchair or fake to be disabled so they can ride for free and bring their so called service animals in the bus without leash.

[@Velotooslow]

As an operator we really can’t say much, even if we know that they’re not service animals, if the person/ passenger says they are legally we can’t deny them anymore but if they never mention it then that’s a different story, I had a lady try to hide a dog in bag once…

[@bhousevlogs5908]

Good job Vanessa your a good driver in the world.

[@Kaynos]

I don't know how these buses can be on time with so many things to do besides driving. Amazing how many transit company put so many tasks to do on the driver. Been driver for 12 years here (Quebec, Canada). Only thing we do is drive the bus. No inspections (it's done internally), no getting wheel chairs secured, it's done by themselves. they just back up in a specific spot and only have to apply the break to be secured. In fact we are not even allowed to leave our seat when the engine is running. No backing up, no going outside to get your bus (they are all inside).

[@williamn9382]

Great Job V, luv you! See you on the 344.

[@jcolmedomendoza6784]

Good job Vanessa am proud of you keep up the geart work girl

[@duanesamuel3910]

Keep up the good work, Vanessa.

[@jeremiahgotkeys]

Awesome I can't wait to be a bus driver

[@jeffreyg4626]

You can tell company people made this film. First, hats off to the workers who make everything run in public transit. But transit workers are not professionals as this film states. We are workers. If we were professionals they'd have PAY us like professionals. Here in Western New York we went 9 years without a contract/raise (its unlawful for us to strike) and when we finally did get a contract in 2017 (it was a very modest pay increase) we never got any retroactive pay for those 9 years. A decade lost. We also worked the pandemic without any hazards pay while upper management worked from home. Management in the Transit Authority I work for, pay themselves pretty well with a State pension I may add. Jobs in public transit throughout the whole sector, remain under paid commensurate with the responsibilities, working conditions and danger transit workers face daily. And in a nutshell, that's why there is a driver and mechanic shortage today.

[@kathleenwade410]

I've been Watching This When It Came out

[@debbiel3279]

Hey I know a couple of these floks in this video lol, now there's Ms A (the instructor) she so cool and down to earth . If you ever want to work at MTA she is a good instructor and explain every detail to you

[@markcaldwell2831]

Is this really how it is? I've been driving buses for 21 years since I was 17 and I'm almost 40 and I don't recall this job being so glittery. It must just be where I drive.

[@cristo.012]

Que maravilla de video 🇺🇸🇪🇸❤

[@dankl0rdzzz649]

Me who uses Long Beach transit more…. though because the orange buses are free and not only that 130 and 260 take me directly to school which nice but the part that I notice is that metro actually waits for you to be seated while Long Beach transit go 0-40 the second your done paying.

[@LifewHectorTV]

Do a train operator

[@timosha21]

I'm a train or tram (Can't make up my mind) and I approve this video!!!

[@StellarSecrets661]

I just love these metro New flyer buses

[@tronalddump3426]

Don't let Vanessa fool you. She's a #7**** badge. She's got at least 10-15 years in. Not saying she ain't good at her job but she's definitely not new.. Didn't just finish training like the video depicts.

[@anthonydawson4666]

Who cleans these buses and trains? Shout out to Div-5 2nd shift Service Attendants 😊 O.G. You better ask somebody 😊

[@shanaia-mohamed3742]

Great Job Vanessa

[@freddyrengel6373]

I love buses

[@jimhanold9026]

Excellent!

[@OctaBus]

Nice video 👍✌😎

[@Gleegirl4739]

I ride metro almost everyday to and from school

[@omarthegamer7062]

What I need to be a bus driver in this company as a non-American, I love L.A. and I'd like to work as a bus driver. Thank you ❤️😊

[@wiskyNrum20]

Just be legally able to work aka work permit, green card, Visa or naturalized citizen, go become a bus driver if you can handle the bullshit I put up with everyday good for I love being a bus driver by the way but in a realistic opinion you do put up with a ton and I mean a ton of bullshit as a bus driver

[@clover6619]

0:09 to 0:13 | That face when you locked your house door and left the keys inside and just start saying it's fine while fake smiling

[@urfavscorpioogf3324]

KEEP LAW ENFORCEMENT OFFICERS ON BUSSES!!!!!

[@scmtuk3662]

Bus operators in the UK are nothing like this. Basically the priority with most bus drivers in the UK is being on time. Don't be too surprised if the driver immediately starts accelerating as soon as you've finished paying, before you've even had a chance to find a seat.

[@Kaynos]

@Rata 4U Same. Being late is no problem, being ahead of schedule is a no no. With so many things to do besides driving i can't imaging what would happen in rush hours, buses will be backing up for miles.

[@wturner777]

@@Kaynos True, but the one thing no bus operator should do is to lose sight on safety.

[@hectorguevara1222]

@@wturner777 yes. safety before schedule at LA Metro

[@Frantakoulou]

I work as bus operator for 6 years and i never had handicap person on wheel chair in bus.

[@germansoto2664]

Good job

[@antmarobel2592]

Please, could you upload the "For you safety watch your stop" record??? 😊

[@emmanueltetteh2942]

God bless white oh my goodness this people really think about human beings irrespective or regardless who you are and your status they just want to make sure you're ok and safe oh I love you people this is Emmanuel Tetteh from Ghana Africa

[@zackvezina9464]

I was about to get on the 734 metro bus in westwood and my mom and I both had bikes. We needed 2 places for bikes and there was already 1 bike on. We had to miss like 3 buses until this one. Fortunately, this bus driver was really kind and let us take one bike on the bus and the other on the bike rack.

[@Shastagamers]

Zack Vezina well it's not good to have one in because it takes away space from the bus

[@007Environment]

Question, if a bus is already at the capacity of the number of wheelchairs to handle when it approaches another potential passenger on a wheelchair, what would be done after a notification is given?

[@peperoni3939]

It would send a bus to come pick the person up, and possibly to pick up people who missed the bus right before it

[@MarioGarcia-lw5ss]

I’m a bus driver for RTD I’m Denver Colorado and I really want to move back to Los Angeles and work for metro or Long Beach transit or OCTA in Orange County I’m planing to relocate back to Southern California I been a bus driver for 5 years

[@bernardodominguez6412]

I really really hope I get my dream come true as becoming a bus driver

[@rcast22651]

WAS THIS VIDEO MADE FOR THE REAL WORLD DRIVER, WHO TAKE THIS ON AT 4 TO 6 HIGH TRAFFIC; COME ON GUYS, ASK ANY OPERATOR AND THEY WILL TELL YOU,,,, IN A PERFECT WORLD. IF IT WERE AS EASY AS YOU SHOW IT, I WOULD NOT BE DRIVING.

[@Kaynos]

Totally agree, 12 years driver.

[@sbains560]

Totally agree This is based on fantasy I have ten seconds for a passenger at a bus stop Get on or get off and I’m gone I’m a 22 year driver from Canada

[@sonicmagnus5312]

that “ 35 “ bus driver, is a clown word to Mr Tatum 🙂

[@iversonbradford4128]

That’s cool

[@BILLYSQUAD147]

i dont think the 51 goes to norwalk this was mostly film around the downtown area on the line 30 251 line and at division 3

[@goldcoastfilms7065]

Norwalk green line station

[@RedTyphoon]

You're right, the 51 doesn't go to Norwalk Green Line Station. It goes to Wilshire / Vermont Station, Compton Blue Line Station or Central & 85th (Late Night only).

[@hoodmistressreloaded]

Bull's Eye! No way in Hell does the Avalon bus (Line 51) even cut through Norwalk

[@pamelahernandez5407]

It use to be this way before a few years ago not anymore

[@ultamadz87]

I am goin to be a bus driver when I am 20 for rtd for now I will stick with MBTA roblox

[@ultamadz87]

Hi I play roblox plz add me I am djkryll on roblox

[@codileighs]

HI

[@gmlasam]

What if an abled body patron refuses to move from the ADA priority seating area and not allow an ADA patron to board, what then?

[@Midk213]

You have to explain to the wheelchair patron that the seats are being occupied. And the pass up has to be reported

[@adrianaquino5438]

they have to sign a LOT of papers to operate a metro bus

[@matthewgaskin4215]

I leave in Northern Ireland I have seen the buses on Google images thery look good the buses

[@dhaffsandigan271]

You are cool

[@You_usedto79]

Why did you remove the line 351 I want it back pls

[@riohondoish84]

All bus drivers should be real

[@billygr7628]

Forward 2023 Metro bus operators now got to watch out what kind of people be getting in their bus. Lots of shady crazy homeless I know cuz a ride and seen what Metro bus operators have to deal with. Was on the local news a Metro bus operator was stabbed by a 17yo.

[@aquaticamigo6439]

How do we go to the training program?????

[@amazingtrucker9500]

Women moving it up in CDL very good service

[@Moneymike29]

Too bad none of this is real life. Bus companies care more about scheduling times then taking a long time loading people. I’m all for safety but venessa would have been fired where I live

[@843Reboot]

windows movie maker editing OK LA Metro nice one

[@everlyrose276]

How do I get my last ,6 metro pcs phone numbers??

[@adrianaquino5438]

i take the metro bus 252 to soto station in los Angeles

[@Animefan-gg6le]

Ok now we know

[@mrcarfanboy8833]

Dosent the 51 go's to Avalon sta or dominges

[@zeayobruh9058]

no bikes inside!

[@ricovlogschannel4302]

Metro. can you Send more C40LFs to run in the City of Bell Ca?

[@TheVideoEditorGuy6579]

611, 260 & 110 are the most common on C40LF

[@bartlanglyherd4280]

Y’all could thank Portland’s trimet for giving metro the idea🤪

[@pamelahernandez5407]

It’s not this way anymore

[@Kaynos]

Customers service also include being on time and following your schedule. Good luck getting to your job in time when the driver have to do so many things outside of just driving the bus. This video is fantasy.

[@wturner777]

As an experienced bus operator, maintaining schedule is important. But not as important as SAFETY and customer service. No operator should violate safety protocols and ADA laws as this can lead to lawsuits, and nobody wants that.

[@Kaynos]

@@wturner777 Your missing my point. My point is a bus driver job is to drive the bus. When a transit company ask it's bus driver to do 56 other tasks under the "customer service" umbrella then it's impossible to keep a schedule.

[@wturner777]

@@Kaynos Nowadays as a bus OPERATOR, we're becoming more than just "drivers". When passengers want to know which bus can take them to such and such, they expect the operator to know the answer. Some want to know how much the fare is and whether or not the farebox accepts debit or credit cards. Some people would ask questions like, "Is this the Route 77 to Sunset Strip?", or "When's the next bus?" You don't want to be a smart-ass to them as they can get offended. I've learned that with my 10+ years experience. I've been there before. Bus operators also provide courteous customer service with a smile, no matter how tedious it is.

[@wturner777]

@@Kaynos Oh yeah, and I forgot to mention, Safety is the #1 priority, followed by customer service, and THEN schedule. And that's how transit agencies should train their staff.

[@ogtocs]

WHY CAN WE BE LIKE THE PEOPLE FROM AFRICA. BLM support them that's y they Kno how to ride busses and trains and no complains for free😂😂😂

[@milakhairu9743]

Hey we must tap on and tap off if we go by bus in la???

[@peperoni3939]

Again, you dont have to, but you do need to find a way to but one or use a tap card maybe online once your here, unless you want to prepare early

[@adamsdevonne7]

I wanna work for this company so bad!!!!!!

[@drac0gothoney414]

me too!!!!!!

[@debbiel3279]

I work for them many years now it ain't easy

[@LBZDreamer]

how do you get a job at metro LA?

[@Midk213]

OCI training aint eazyyyyyyy!

[@ernestsantana6026]

jose Ortiz what’s the hard part?

[@samuelh574]

Can I sue Metro for this video? They used me way too much without my consent.

[@terrysoft8499]

Ok we have there view, here is mine, they don't know what time to start driving, because they are not on time and drive super slow, don't wear a mask it's federal law to wear a mask on the bus . So masks up or face a law suit

[@javeondavis1184]

Bet you didn’t know they make fun of people with Disabilities

[@robertsinaie9590]

Stfu

[@wturner777]

Metro does that? Well I bet you they'd get the last laugh when they get sued.

[@JvdyMoody]

Linia 70

[@freddyrengel6373]

Line 106

[@freddyrengel6373]

Line 70 el monte sta

[@krystinasaragos1535]

How tall do you have to be to be an operator, cause I'm short? Lol.

[@nicciGT]

you don't need to be tall...I have seen some drivers that are barely 5 foot! There is one bus driver I had that was only 4'11"...she passed the physical and the exams so that was good enough. You should try! :)

[@peperoni3939]

@@nicciGT me too, she was driving a nabi 60 brt which surprised me since she was pretty short, no offense. Line was 734: south to sepulveda expo line station

[@aliciag0611]

Cuanto tengo que pagar en el bus tengo65 años

[@jakegamingchannel82]

Why don't you hirer bus condutors? And then leave driver stationery in cab.

[@thatoneguy1553]

Reserve seats no one obeys them sadly

[@chain2558]

VIA METROPOLITAN TRANSIT IS BETTER

[@daviddixon9207]

It is rare to see a thin bus driver.

[@flukyreview9128]

David Dixon yes it’s very rare to see slim people in the USA in general. Also many Americans now speak Ebonics instead of proper English. What up homey? What it be like?

[@wturner777]

@@flukyreview9128 For real, especially in the Southeast region with all the Southern Hospitality and fried cooking.

[@dannybishop68]

Metro is nothing like this. Time is a priority and spending all that time loading a passenger isn't realistic with them.

[@knut]

Customer service... lmao.

[@robertoperez2070]

jsjr

[@aridaygonzalez5321]

Dexfz

[@germansoto2664]

I don't care about the reserved seat.

[@lbvsradiodark2915]

Wrong

[@luigi1218]

Mta bad drivers

[@peperoni3939]

Bruh

[@ryshay]

So phoney!!!

[@kingreef2160]

metro does care shit about their driver