Mia's Heart Stopped Twice In The ICU Due To Hospital Carelessness

[@MissMangoButt]

Side note - I have so many memories of nurses being some of the kindest souls in the world. They've taken care of me when sick, comforted me when I was scared, even helped our family through our grandpa's passing - so please please please... this video is not about nurses. This video is about ONE nurse that should NOT be a nurse and hospital staff that honestly didn't seem to care about what happened to Mia. My sister works in healthcare and understands mistakes can happen but the utter lack of empathy was so so scary to see. I still can't believe this happened and this has been a huge wake up call to our family that no matter where we are we have to be hyper vigilant in making sure that our loved ones are okay. I'm sorry for the rant I'm still so emotional.

[@via4285]

i love u steph and i hope everything gets a lot better❤️❤️

[@EldaT2]

I’m sorry this happens to Mia :( I love you biss

[@lmn6803]

Name the hospital steph

[@user-mv3gp8hf1v]

If you are not white, you will never get the best care. Period. Sadly.

[@candiceswanepoelcanmurderm5160]

@@lmn6803 she’d probably get sued or smth.

[@AV-ss1jw]

"accidents happen but this was just carelessness" As a nursing student I completely agree with this statement, the way that nurse behaved showed no signs of guilt that any normal person with morals would feel in an instance like this.

[@kawehi13]

I have my BSN with experience in the PICU and it’s absolutely maddening hearing this story.

[@clairelehman9925]

Let’s change the medical world.💜 - a nurse

[@roxannamcmillin9675]

Agree 100 %. Mia is so cute and alert.

[@ariellesimbs]

A baby's heart STOPPED.. TWICE. Dramatic is an understatement of what a mom would feel & react. You did well Cindy. You have so much power over your emotions. I know I could never. God bless you Mia! You are so strong!!!

[@j.a9558]

Exactly. That's not dramatic

[@bjones2194]

Honestly tho, growing up with infantile asthma and if this had happened to me, my mother wohldve had that nurse's ass fired for negligence.

[@Delulu668]

Same, cause I would have punched that nurse

[@lindada1111]

I was born without a heartbeat, my mom went nuts to reanimate me after they waited almost 2 weeks with delay. Mom power is infinite strength 💐🙏❤️

[@SpanishAngel36]

Your a great mom.

[@toast9093]

The power Cindy has over her emotions is insane. Her ability to remain in control during these situations is so impressive. If that was me I would have died of stress and anger.

[@tuxedo_ri]

Cindy is mama wonder woman irl just like all loving mothers 💔

[@cherrybelle5794]

It's bc she's Asian 🤣

[@i1583-x8j]

perhaps because she's a firstborn daughter of an asian household? /hj 😂 they're either really mad crazy and gets angry all the time or just super composed and very in control of themselves. and i know this from being a firstborn daughter of an asian household haha 😭

[@RoxanneLavender]

I would think most mothers don't curl up into a ball of emotions when it comes to the safety of their child. I know i've gone from dumbass to doctor multiple times whenever my daughter has fallen, bumped her head, almost choked on a random small thing, etc, remembering everything i've ever read about signs and symptoms, checking her pupil dilation, reflexes, etc. And in terms of advocating against healthcare workers for the safety of your child, one time i wasn't paying attention, and a doctor did something inappropriate, from that moment on i'm hawk-eyes, asking what they're doing before they dare do anything, i just don't trust these people anymore, i've studied enough at this point that i could be at least half way through a medical degree, and many general practitioner doctors have assumed that i was pre-med. It's really not as difficult as it seems, you just have to care about something enough to memorise all that stuff, and i care about my daughter more than anything.

[@CarmsLopez]

The power of a Mom🥺 Throughout the video I was emotional and I’m not even a Mom😫 She’s so strong💖

[@natashatan3266]

100% get lawyers involved to advise you. Double confirm that there truly isnt anything you can do regarding possible brain damage because years later they can escape liability. Absolutely horrendous situation, sending prayers and strength to your family.❤

[@kweaonk]

UP!!!!!

[@Ella-gn4tq]

hey! they talked about it here 30:15

[@hodabeingextra8071]

especially medical focused lawyer will be more helpful

[@xDatASIANChickx]

Medical malpractice is really hard to prove so not a lot of lawyer want to take on those cases.

[@picklesppppp]

​@@kweaonkyy7

[@bloommates5357]

As someone who suffered from malpractice as a young kid, please seek further tests to see if there's any long term damage. Please also contact lawyers because this is pure negligence and you never know how much it'll affect your child down the line. I suffered physically for many years after my incident, but the biggest thing was suffering mentally from the aftermath of the incident. Mia is very young so I doubt it'll carry on in her life, but my parents still till this day regret not taking legal action at that time.

[@asteriamabel2768]

True, and if ever they didn't take any action, think about how many patients in the past have the same experience of malpractice and negligence or even even for the future patients that'll be put to risk just because of this one nurse! Imagine the possibility of others in the past, totally clueless about what really happened and lost a loved one just because of this "small" negligence? The thought of that one nurse saying "It's out of our control" when they could've prevented it in the first place, infuriates me. My sister would've suffered life long consequences if my mother wasn't very vocal in the hospital when she gave birth to her because the hospital she got admitted at have a tendecy to ignore you if your not vocal enough. This why I'm very emotional about this too. I'm very sorry about what happened to you because you don't deserve it... I hope the one that did this to you recieved karma 10000x more and get what they deserve.

[@lindada1111]

Agreed. I can't confirm if i was neglected because i can't prove well. Sometimes they put the fault on understaffing but it won't change the fact that they didn't care well. If it would really been so "dramatically" understaffed the patient needs to be submitted to a different hospital.

[@Lillywishingwell]

I’d double check with the pediatrician if there are no tests they can do to see if Mia has brains damage. The hospital might be saying they can’t because they don’t want to give you proof. I’d also ask for all the ventilation machine records. If they won’t give them to you, i’d get legal involved.

[@moonfairy95]

This!!!!

[@eliserenée6248]

Yeah I immediately thought this!...there's definitely brain scans that can be done to see if the brain is functioning as it should...

[@kiyaniru]

Up

[@nyxcole]

Up

[@tsukki9345]

up

[@JohnnyWin]

As a nurse, owning up to mistakes is how we improve patient care & safety. Policies & procedures are created from mistakes to provide better care. The nurse not holding herself accountable did a disservice to all healthcare workers, the medical field, and all future patients who will face similar mistakes going forward.

[@ashlieghdeeble9112]

Ever since that nurse who went and told the truth that she dispensed or the med was given lost her license, job and gets jail time everyone knew this would only make people never want o say they made A mistake and I agreed an it's happening.

[@omegasage777]

@@ashlieghdeeble9112 This is NOT comparable. The nurse you are referencing made a mistake that caused a sentinel level event (A PATIENT DIED), Mia's nurse could have just told the truth about the vent not being connected for a few minutes and then none of this distrust between the family and the hospital would have happened. Any nurse worth their salt would have just told the whole truth

[@Letters1213]

I work in a law office, you definitely have a case here if she has physical damages as well as yourselves for mental anguish and distress they have caused you both as her parent. In the state of Georgia it’s two years for the statute of limitations for you both but for Mia that is null and a case can be brought against them until her 18th birthday. If you go forward with legal action it can and probably will take a long time for the case to end, civil law is a marathon not a sprint. It’s completely up to you both, there are no wrong decisions when it comes to this. If it’s going to cause more harm and trauma than good for the three of you, it may not be worth it. I’m so sorry this happened to you all, I am glad to see she is doing better now.

[@mango6195]

hopefully they are still trying to do something about it

[@BChienPanda]

FYI - this is 100% litigable. You really need to file a formal complaint against the nurse and also find an attorney to file suit against the hospital.

[@karlagarcia2558]

Hopefully they do this and read your comment

[@nomdeplume2213]

Its not. No attorney is gonna take a malpractice case like that. Attorneys need drs for other cases ao 99% refuse to sue a dr or hospital.

[@areina1728]

​@nomdeplume2213 Yes, it is. There are whole branches in law firms/firms dedicated solely to medical malpractice. They wouldn't exist if no lawyer would take malpractice cases 🙄

[@alisiabakerjb]

@@areina1728 They would have to prove it was this nurses fault. Do you really think they put that in Mia's chart? Also, they are basically immune when it's about saving a life. I mean the baby went into cardiac arrest, so they are immune. When lawyers take up these cases it's because they operated on the wrong leg, or there is clear evidence of malpractice (left an instrument in there body).

[@meeeeez_]

The title literally made my heart drop, I hope you all are okay

[@samsrose]

Same!!@

[@bandaged_skeleton]

Literally same. God It started making me tear up

[@hangryshibas]

As a nurse, this angers me. Please report them to the hospital’s ethics line. The amount of patient neglect is unacceptable. I’m so sorry this happened🙏

[@holeycheeses]

I'm a nursing student atm, and there was a case where a 3 year old was without oxygen for 20 mins. The nasal cannula fell off during some imaging procedure. Unfortunately, the baby sustained severe brain damage. I just cannot believe this is happening elsewhere. It has made me SUPER paranoid about my patients, I make sure to always have view of the patients (children) even though I'm a nursing student. ADVOCATE ADVOCATE ADVOCATE! I will always advocate for my patients safety. I am so sorry for what you guys went through, I felt my throat closing up throughout the video cause it just felt like impending doom. Thank you for sharing this and from the bottom of my heart, sending all the love to you guys and baby Mia.

[@aris.267]

As a nurse, this disgusts me. The amount of neglect and closeness fumes me … where’s the humanity?? I hope all is well, I’m so sorry you folks have experienced this 😢 prayers out to you and your family!

[@tomstoms1024]

This is fact: if you don’t have the knowledge about medical, you’re fked. You gotta know something to advocate for yourself and your family members! My mom just passed away last month. I was in the hospital with her for 10 days and saw it all. I work at an ER animal hospital and have some medical knowledge . My mom had a ruptured aneurysm and during her stay, they told me they need to place a chest tube for her pneumothorax, and I was like … “ why ? She didn’t get hit by a car or went thru any physical trauma to cause a pneumothorax !!!”…. The nurse was shocked when I asked and sent a head nurse in to talk to me. They then finally told me that while my mom was in the ER, they tried placing a central line and accidentally punctured her lungs. If I didn’t ask, they would never ever told me these information…

[@Rite0111]

Wow that’s so scary

[@solbutton1611]

I gasped when I read this, that's beyond horrible. I'm so sorry you all went through that.

[@eatnplaytoday]

That is correct. When I was in nursing school my mom was going through chemotherapy and having trouble breathing, high heart rate. My sister kept notifying her cancer doctor but all he said was have her “drink more water” and “calm down”. During one chemo session, I told my dad to tell the nurse there to assess my mom especially if she’s having difficulty breathing. He did and guess what? The nurse caught it and she was admitted to the ICU that same day. She experiencing heart failure from the chemo meds and it’s been going on for weeks. Long story short, the hospital head doctor came in and apologized and stated he will be her primary cancer doctor from then on and watch her closely. I was naive back then but if I had known better, I would have documented everything and sue them

[@someonee8250]

This is going to haunt me since I know next to nothing about medical care

[@MamaRobynR]

Wow that’s awful!!! My father passed away from similar issues. Kinda. It’s awful bc we have no medical knowledge really so no one takes you seriously. He passed intubated due to Covid. But it turned out the intubated him completely unnecessarily. And then once they tried to remove it, he’d been on it long enough to become weak and they couldn’t get him off completely. And then they suffocated him essentially, while changing him because the placed him face down too long. And he coded they brought him back. And he was working his way to becoming free from the intubation but then the exact same situation happened but we weren’t there and he passed sway. And we know it was the due to the mistreatment during his nightly sheet change bc it was at the exact same time, and the same situation where he wasn’t getting oxygen being gave down while they change the sheets too long. The emergency room Dr said she heard he’d been w/out oxygen for over 20 min and so his heart stopped. He was otherwise super healthy until all this. And they listed cause of death as Covid. But that’s not the actual reason.

[@SerendipityDrops]

as someone who comes from a family of healthcare professionals, i will never understand nurses that don’t take their job seriously. it puts so many ppl at risk and is a bad look on other health care professionals who dedicate their life’s to help others. i hope your family is okay i’m so sorry this happened ❤️

[@katrinascarlet5637]

My brother needed a specific valve for surgery. Hospital said they didn't have it but they could order it and bring him into surgery with plenty of time to spare. He was supposed to be fine. Hours and hours of "We'll update you when there's an update to give you" his mentor came back, (brother and mentor worked at that hospital) expecting to find him in recovery. Raised hell when he found out they never started the surgery. The person who requested the valve made a mistake and the person who was supposed to process it didn't say anything and just let the incorrect request sit on the desk. No one followed up until he was already brain dead. It caused quite the raucous because he was so well known and loved throughout the hospital and if they let just a person die because of negligence what's happening to patients who aren't as beloved by the staff. I get that being overworked leads to not the best choices but we kept asking "How's the surgery?" "Is the surgery going well?" and no one mentioned 8 hours in that the surgery hadn't begun.

[@bethnichols2875]

@@katrinascarlet5637 Sorry that happened to you and your family. And condolences on your loss. No one should ever be kept in the dark like that and have to go through something like that from people not taking responsibility and accountability in their jobs. The hospital staff should take into account how they would feel if they were in your position and it was their family member this was happening to.

[@yungmun4155]

@@katrinascarlet5637 holy fuck that is not just heart breaking but also infuriating. So sorry for your loss. Did you guys manage to get any justice?

[@evonramos185]

Some people just do it for the money

[@bethnichols2875]

@@evonramos185 Sadly this is true. Evidenced by some of the stories I heard from my mother's home healthcare aides about some of their coworkers when they worked in facilities. And one home healthcare aide who said it wasn't worth the cost of gas for the 2 hrs. she was scheduled to come care for my mom so I could have a break for a little bit.

[@kannikalyn3325]

NO ONE, NO PARENT deserves to go through that especially with their child’s life on the line. Respect to Cindy and Andrew for going through an experience like this. Please be well, sending love 💕 💕

[@haileysbroadhead4567]

The fact that you didn’t get an apology, means that on a very calculated professional level, they can very much be faced with a malpractice lawsuit, is the very reason she’s not getting any answers or “closure”. If they actually the actual words that they’re “sorry”, it immediately implies they did something very wrong, and that the apology, in the court of law, they would have acknowledged that they are, in fact, very much in the wrong, and would immediately lose a malpractice lawsuit. Stay being mama bear and folllow those instincts and knowledge that you do have in the medical industry, no matter how uncomfortable it makes anyone in the moment. They are only covering their own asses and don’t care how you feel. Reciprocate the feeling and actions. Getting all the information as to what happened right now is essential. Always, document, everything. Get a lawyer that specializes in medicine law.

[@katrinascarlet5637]

Nah. "I'm sorry" laws are a thing in the US. You can give a sincere apology without being prosecuted. As long as you don't say specific things you're covered so the rude sorry not sorry apology she got was such a slap to the face.

[@haileysbroadhead4567]

@@katrinascarlet5637 Except for the fact that I know the laws via state board exams and degrees and schooling. What you feel doesn’t change the fact that what I said is true. So the point your trying to make is mute.

[@ktran2014]

@@katrinascarlet5637 Agree. Hospitals (good ones at least) try to teach staff there is nothing wrong with saying I’m sorry and it doesn’t automatically admit fault for malpractice lawsuits. And good hospitals should encourage their staff to say I’m sorry when appropriate because just like in this video, it would’ve greatly helped. Accidents happen, but the brushing off and lack of accountability made them rightfully livid. Not only do they have to process having a child who might have developmental problems, but the people who should have been there to take care of her want to brush it off as no big deal and that adds another layer of frustration and heart ache.

[@teebabyyy]

THIS!!!! Lawyer up

[@katrinasanjose3282]

As a nurse no way would I walk away with some machine beeping. It’s mind blowing that that nurse did that especially with a baby! Hopefully Mia is ok and you guys take legal action. That is so messed up. That nurse shouldn’t be a nurse!

[@MelonXin]

File a complaint to the state and get her license removed! We need nurses and doctors but we surely don’t need her. I’m so sorry that you guys had to for through this. Just listening to this made me tear up and pent up with anger. I can’t imagine what Cindy and Andrew had to go through. Sending good through your way!❤️

[@m.donez8]

Yes 👏🏼👏🏼👏🏼 She should not be allowed to continue being a nurse!!

[@CrystalG30]

I’m a respiratory therapist at a children’s hospital and I can sadly confirm that COVID-RSV have hit our babies badly 🥺 last year we were hit so hard with Omicron that we were seeing a COVID-RSV combo. When we had lost our first baby to COVID-RSV, it took a major toll on us bc we knew how to treat COVID, we knew how to treat RSV but together we were at a lost bc something called PARDS kicked in. It’s extremely easy for a baby to self-extubate bc a baby’s airway is smaller/shorter, the tube doesn’t go as deep as an adult. Self-extubation can cause a baby to code. If proper CPR and bagging were performed, we don’t typically see a neuro deficit. I’m so sorry you guys had to experience this.. I wish I could explain more as a peds/NICU/cardiac respiratory therapist. We don’t want to sedate and especially paralyze our kids/babies unless we really have to. Under-sedation is also one of the leading causes of self-extubation… I hope you guys never have to go through any of this again 😔 Always speak up about your baby bc you’re another pair of eyes that might be seeing something we’re not!

[@brookelaurennnn]

I’m an RT too and I wanted to say exactly this!!

[@CrystalG30]

@@brookelaurennnn it’s sooo hard to explain our point of view! I didn’t want to come across as if I was defending whatever the RN or RT did but to shed some light on how these incidents can happen 🥺

[@neondreams.and.latenights3884]

I think the consensus of the story though is that, that nurse DID see it and ignored it and never said anything. It's not just needing another pair of eyes, the nurse didn't care

[@JenniferWike]

@@CrystalG30 It's not about how these things can happen... It's about that ONE nurse's negligence, and the lack of care and professionalism on the staff's part

[@lemondew8138]

I had covid in late 2020 ( before vaccines) and it almost killed me so I can only imagine how sick a baby would get. I was at a bit at higher risk for complications since I was born with an autoimmune kidney disease. Long story short on day 5 an ambulance took me to the hospital and day 6 I was placed on a ventilator, then life support. Spent 11 days on life support with double lungs viral and fungal pneumonia, ARDS, sepsis, pulmonary embolism and 3 DVT( 2 more PE since). I actually have some memories here and there of the respiratory therapist talking to me trying to calm me and explaining I was intubated. Thank you for your work, I think people don't realize how much work RT do

[@JasmineEagle]

You may not be able to sue ( which at least for malpractice an infringement can be ignoring lab results or distress) but you can file a complaint to the state for her license to be revoked (trust me 😉)

[@melissacaceres7465]

Up!

[@deniseho2991]

Please they need to have that nurse's license revoked immediately. She should never be able to practice medicine ever again pure carelessness and no morals.

[@heartlessoni13]

And that "supervisor" needs a demotion. Its all happening under their watch. If you dont care that the people under you don't care, THEN WHO THE FUCK CARES?

[@constellation3696]

up!

[@Chikorita2Chante]

This needs a boost!

[@rrahoel]

OMG... ALL THE BEST WISHES TO MIA AND THE WHOLE FAMILY. HOPE EVERYTHING GOES VERY WELL. LOVE YOU GUYS

[@Annie640]

I am shaking with anger watching this. I have no idea how Cindy was able to keep her composure the way she did. She was so understanding and so rational, despite how she was feeling. Mia is so lucky to have her as her mom.

[@robt718]

I’m so sorry your family had to go through this. I am a pediatric RN who takes care of children on ventilators every day. The first situation sounds like she self extubated during care. This can happen from moving her around and sometimes the tube barely moves and it causes a waterfall of problems. The slightest movement either too fast or incorrectly can extubate. Or if she does cough it can come out. The second situation is completely negligent. The vent alarms are there for a reason. ICU/ventilator trained nurses learn the first step is to check patient and tubing. It sounds like she claimed the problem was a mucus plug which is not true unless the vent line goes flat while connected. You can absolutely print data from the vent as well. Filing a report was the right thing to do. I’d save everything from the hospital and get copies of everything in case you need to take it further.

[@michelleranario6270]

My husband and I are nurses. We both work in the adult critical care division and my husband is an ICU RN. With his experience, he says it’s carelessness that the second code happened. Also the fact that the nurse didn’t admit to her mistake is dangerous. Never be afraid to fire a nurse, you can ask not to have a nurse back and they *should* be able to respect those wishes. The person you also need to talk to if no one listens is the patient advocate or keep going up the chain. Someone will listen and if not, it was a good call to report them to JCAHO. Sorry this happened and sorry the healthcare system failed y’all. Nurses like that have no business taking care of patients, especially babies.

[@Ventimatcha]

I hope they see this.

[@dinosuarzr0ck827]

I was going to ask if you're allowed to tell them you don't want a specific nurse on the team. Good to know.

[@heba9651]

this is literally insane….. how can these nurses be this careless. the childs mother is literally telling the nurse smth is wrong and the nurse is just shutting your sister up ??? that’s horrible im so sorry i cannot imagine the frustration they went thru

[@kgz5582]

literally happened to Colleen Ballinger as well! her twins were in the ICU n at times Colleen understood from instincts something was wrong with her babies’ breathing and they seem to disregard her, afterall they told her she was right… there was something wrong after many attempts to tell them 🥴

[@gaylovestories]

I’m so sorry you guys had to go through that! I’m an ICU nurse for an adult hospital so I can kinda see what went wrong. Ventilators disconnecting happen often when you’re doing patient cares but for her to not listen to you telling her it’s disconnected, or for her not to even look at the ventilator and just silence it is not acceptable! Thank you for advocating for patient safety

[@munazaahmad6389]

exactly I was a student nurse in NICU and whenever ventilators would go off, we were told to not silence the alarms and actually see what the machine is saying especially if the child is intubated. We had to continuously check the tube's placement when we would be doing cares cause it can easily be taken out or disconnected. All the nurses in NICU were on top of everything so It's shocking to see how a healthcare professional who works in an ICU can be so careless.

[@jessicarodriguez5336]

All I have to say is your sister is so strong, I can’t even imagine having to go through this with my daughter. Tell your sister she is absolutely NOT overreacting! I’m so happy to hear she is healthy and happy at home now 💗

[@shokayche]

They’re taking zero accountability. It’s actually insane how irresponsible and careless they are. I’m sorry this has happened and I pray for Mia’s recovery. Sending lots of love to your sister and Andrew and Sophie 💜💜💜💜

[@mikayonfilm198]

I think I experienced more than 3 emotions throughout this video. I’m a student nurse taking a board exam this November and upon hearing this story I was SO motivated to do good and become the type of nurse that never does this shit to their patients. This is such a traumatic experience for all of you guys. I hope there will be no life-long effects on Mia and that she’ll grow into a happy, brave, and intelligent girl someday.

[@astoldbynickgerr]

Best of luck on your exam 💕

[@omegasage777]

Good luck! From a fellow nurse :)

[@nessem915]

I'm a nurse and my husband is a Respiratory Therapist. During a code, you are the Dr/NP'S eyes and ears and for her to withhold information is horrifyingly dangerous. Yes accidents happen and tubes do get disconnected, but don't silence an alarm when you don't know why it's going off and then not follow up with it. Good on you for going to JACHO after the supervisors response was not ideal. Climbing that chain of command is exactly what I would have done

[@Reenayyy93]

Your sister is so strong for going through this as calm as she did... I pray for a quick recovery and for your family's comfort and peace during this time

[@amandachang3571]

As a new mum myself, I am trembling and tearing up in anger as if this happened to my son. I cannot! God bless you Cindy, Andrew and strong little Mia.

[@antonnette1612]

I'm a nursing student and this breaks my heart, but thank you for bringing this to light. You did all the right things. These positions are built on trust, advocacy, and compassion and anyone in the field should exemplify those traits. The state of burnout and disregard for human life is definitely scary,, and I hope us future nurses as well as all the amazing current ones can shift that. I currently work in personal injury law and my best advice is get all medical records for your daughter's hospital stay, go through them with a fine tooth comb and see how they documented both incidents. If you see any discrepancy with what you know happened get it amended. This may help as she develops and if anything does happen (I am praying for her a healthy long life) , you can have documentation of where it started . Sending lots of strength ♡

[@angstythorn]

i'm so sorry mia had to go through that, this reminds me of the time where i almost died bc the doctors thought i was exaggerating my symptoms post surgery. i almost went into septic shock bc of their negligence. thank you for sharing your story cindy- i hope you're all okay now. and sending mia all of my thoughts and prayers, i really hope you all overcome this together :(

[@brenda8538]

Right now theres so much more of patient neglect with the shortage of nurses/ doctors and other hospital staff. It’s awful that patient care is suffering. More needs to be done. I’m glad Mia is doing better. Sending love to her and your sister ❤️

[@LemonCrush72]

Exactly. Something has to give, patient outcomes are at risk!

[@allisonlacy3004]

This is true and is happening all over the states…. Even has happened to me..

[@nickjudyz3662]

i hope mia recovers well, sending my thoughts and prayers to your family steph. hopefully everyone stays safe, take care and be healthy 🥺❤️

[@toleenyousif6398]

I’m a respiratory therapist, they definitely messed up here and they should be held accountable for their mistake. Just so that everyone can have better understanding of what happened. In the first situation, she most likely self extubated herself ( coughed out the tube) because unlike tubes in adults , kids tubes dont have ballons at the tip to help hold them in place. Since kids’ air ways are smaller , they don’t have balloons which means that they can come out easily. And it’s not like u can just reinsert the tube back in because 1)the doctor has to approve and be present 2)it’s so hard and there is a high risk of infection so the only option here is cpr. In the second situation, how come they just silenced the alarm🤦🏻‍♀️ yes it’s expected for the patient to breathe rapidly ( become tachypneic) during suctioning which causes the alarm to go off and it goes back to normal once we are done . However u shouldn’t just silence the alarm specially just for a critical patient that’s just pure carelessness 🤦🏻‍♀️

[@toleenyousif6398]

( so sorry for my English by the way 😅, it’s not my first language)

[@mahelaniarektbb]

But we don't know they just silenced the alarm. We only know what the parents witnessed. Neonatal intensive care nurses are not usually negligent and there were two nurses present. You're not going to be negligent with a co-worker right there.

[@miatorelli7387]

I can kinda understand silencing the alarm if she genuinely thought the baby was tachypneic, but Cindy literally told her that the ventilator was saying to check the tubing and the nurse brushed her off. That to me is just absurd

[@miatorelli7387]

@@mahelaniarektbb and yet she was 🙄

[@pinkluvr48]

@@mahelaniarektbbyou’d be surprised

[@sxorchh]

Cindy looks so worried here, it breaks my heart to think what she is going through right now

[@CarinaCoffee]

Health care gaslighting is such a horrible thing to experience, because most people just don't have a medical/health care background or have never really been taught how to advocate for themselves or others, or don't have a personality that makes it easier to do so. It's infuriating. My mum went through this with allergists until one doctor finally asked the right questions and could help her. She knew something wasn't right but doctors kept telling her she's just imagining it and she's convinced her body to react because of it. Turns out it was actually the glue of the new carpets vaping out causing an allergic reaction.

[@kimberlymiranda6323]

My heart dropped when she mentioned the first time her heart stoped and a minister came in. Wishing Mia nothing but good health For Soffie and all your family as well. A big hug to your sister as well this must have been so hard for her and her husband

[@asiamarie5068]

this is so incredibly frustrating, this is a mother whose literal DAUGHTER STOPPED BREATHING UNDER YOUR NEGLIGENCE and they have the audacity to treat you like that?? that is so absolutely repulsive. sending my love and prayers to your family steph, especially your sister 🤍

[@gomez9896]

After hearing that “so what do you want” from a CLINICAL MANAGER I’m airing that place out 💀 honestly it’s amazing that Cindy stayed so calm

[@MorganaR9135]

As a health care professional, I am always the first one to defend my own. However, I can tell you 100% we are all trained to be honest and take responsibility for our mistakes. I am really horrified for you. You have every right to be infuriated. I’m so sorry that they didn’t care properly for your family. Also, good for you for filling with the joint commission. That’s really the only way to force the hospital’s hand. It’s all about “politics”. I know that in my discipline, we can be reported to our board and it can lead to certification loss or suspension. My professor was in the hospital a few months ago, and the nurses there treated her horribly, despite knowing she was a fellow healthcare professional. (I do understand that nurses are understaffed and constantly training new people, but that’s not an excuse for nearly killing people, or treating people like a boring task). It’s just ridiculous. Whatever happened to treat people how you want to be treated. Our professor just started an initiative yesterday to train us to be more kind and more proactive. After that she’s going to spread it to other programs. I hope that other families will have a better experience going forward.

[@MorganaR9135]

And just a side note, hospital administrators SHUDDER at the words joint commission, so at least you may be making them piss themselves. I can guarantee you that they will be HEAVILY scrutinized for the next 5ish years.

[@Lmaciaswendy12]

Sometimes people need to realize when a job isn’t for them anymore especially when caring for peoples lives …definitely seen carelessness in my practice….you’re sister definitely handled it better then I would of 🤯😓

[@Potato-db3qw]

Unfortunately they don’t care cause it pays well. It’s scary

[@ysdk4853]

@@Potato-db3qw yes ive had bad experience with careless nurses too when I woke up from my surgery in a panic because I was scared instead of trying to calm me she directly asked to put more pain medication in my IV to shut me up, they also said my dad was at home and wouldn’t pick me up because “he also has to eat” which was a lie because he wasn’t allowed in my room yet , he was waiting outside …

[@evonramos185]

@@ysdk4853 wow wtf

[@nanki_k321]

i was tearing up the whole video until cindy said mia is healthy and mia came on screen. i smiled so hard. i can't imagine how hard it must of been for cindy and andrew. im glad everything back on track and i hope nothing this scary happens again. we love you so much cindy and andrew and mia ofc :)))))

[@i0le0pwn]

I'm so sorry this happened!! Thats incredibly horrendous 😢 sending so much love 🧡

[@sittingduck1735]

Thank you Cindy and Andrew for sharing this with us, more people should know about this. It's so strange how babies are so strong yet so vulnerable at the same time. Can't imagine what a nightmare it must have been😓

[@hollyberry2995]

Yes she can have an MRI! Please fight for one. Periventricular Leukomalacia ( brain damage) can lead to Cerebral Palsy. Sending love x

[@arielbean8365]

As a mother, I cannot imagine how traumatized you guys are. I’m so grateful she’s doing better! Sending sweet Mia healing vibes ♥️

[@ZDrawx]

OMG this is so scary, i hope she’s okay now. So many hugs to Mia and your family 😭🤍

[@Jiminie53421]

After having a few medical issues throughout the years, I feel like self advocacy from patients and family should be talked about more and normalized! I feel like there’s this idea of the doctor always knowing best which is probably true most of the time but I believe you know your own body better than anyone else and parents know their own children better than anyone else as well

[@leylamohamed7950]

Omg! this is so true...5 years ago I was having severe cramps in my lower abdomen & couldn't even Walk properly & since I was also on my period at the same I just thought I was having bad period pain, except the pain kept getting severe by the minute, I finally went to ER & told them what was happening only to dismissed for just having period pain, I told them repeatedly & relentlessly that I know my own body & this was something else & begged them to atleast run some test but they dismissed me....they sent me home with some pain killers & told me to drink more water 🙄... Two days later i collapsed in my room from severe fever, the ambulance was called & when they finally did the testing they found out I was suffering from appendicitis & it had already raptured & was causing massive sepsis to my organs...i stayed in the hospital for one month because I was under heavy antibiotic regiment to clear out the massive infection that I had contracted....it honestly gave me PTSD ( diagnosised)...all that could have been avoided if they just took my pain seriously..SMH.. PS: sorry for bad grammar English is not my native language..

[@Jiminie53421]

@@leylamohamed7950 No worries! I understood everything perfectly! A lot of doctors tend to not take your pain seriously, especially if you are a woman. I had neurosurgery and a small portion of my skull was removed but afterwards, I was in excruciating pain but they just gave me more Tylenol🙃 I was in so much pain all I wanted to do was cry but I knew if I cried, my pain would get worse. I also think I was discharged too early because after anesthesia, hospitals normally won’t discharge you until you have a bowel movement or at least pas gas but I was discharged anyways even though I didn’t. With the cost of American healthcare, maybe it was better because my short hospital stay was already so expensive 😩

[@AndreaDiaz-rc3iy]

THISSS, Like I know you have the knowledge but also I’m the one who’s with my body 24/7 so if I feel something is off it should be taken seriously, in my case it took 5 years to get a proper diagnose

[@NhungNguyen-vl5el]

I am so sorry to hear about baby Mia. As someone who is from a developing country, I have witnessed some sort of carelessness many times and it has always been so bothering. It's a blessing that there is someone who is willing to share their story as a wake-up call for the whole system. Thank you and your sister so much! Wish all the best for your families! ❤

[@parkchanyeol8751]

i’m so sorry this happened to your family. cindy and andrew are so strong and honestly the way she handled everything is so admirable ❤️ thanks for sharing, people need to know this

[@briamber7996]

My oldest daughter had RSV two times when she was a baby. The first time she ended up being hospitalized for three days because her left lung had collapsed. My heart goes out to you guys I hope everything ends well.

[@yasmin93931]

nothing scares me more than careless health care professionals. they're the one group of people that should have your health in their best interest because if anything goes wrong its literally life or death. i'm so sorry your sister and your family experienced this, praying that baby mia has strong health and will have no lasting effects from this ❤

[@rosemarytave8376]

As a new parent I am always so scared of things happening to my baby. I clicked on the video so fast after reading the title. I hope everyone is doing well! 🥺

[@cosmari245]

i hope u and your baby are both doing well too

[@elizabethrodriguez5112]

As a first time mom this was a difficult video to watch. I had to watch it in parts. I cried so much & I cant imagine what Cindy was going through. Cindy is such a strong mama, sending lots of love ❤️

[@00KATL]

REPORT, REPORT, REPORT! I’m so proud of your sis for reporting to TJC! If your concerns/voice is not being heard keep going up the chain of command until something is done. I am an adult ICU nurse and advocating for patient safety should always be a priority, as well as accountability.

[@China28-06s]

Like she said it’s utterly disappointing how some people don’t care about a person especially an infants life. All the best wishes to Mia and your family

[@PinkMang0]

Listening to your sister’s story had my heart boiled! I’m so enraged of careless nurses/practitioners/ supervisor etc. Treating humans like an object with no emotion! They need to imagine themselves in the same situation as your sister and bil. Would they not feel the same as they were? But what can we do when we know there are evils among us. I’m so glad baby mia fully recover. ♥️ May god bless her with joy, laughter, happiness, and good health for an eternity. ♾

[@SenseiSese]

Amen 🤍

[@fern5905]

No parent deserves to go through this. I'm glad this video was released. Bringing light to this situation is so important for others who have gone through this. Hoping for Mia to have a healthy recovery and grows into a strong human!!

[@hanni0119]

My heart breaks for all of you. 💔 Mia is a strong girl like her mom and dad. I pray this wouldn’t get any big impact on her growth. Her guardian angels fought so hard like she did and all of you did. Manifesting and praying you never go through this ever again.

[@shonasajan9925]

I’m so sorry Mia had to go through all of that! I’m not a parent, but I can already see much of a toll this took on you guys, and like you said NO ONE should have to go through that. I’m praying for Mia that she hopefully doesn’t have long term problems💕

[@fatemaalaali9]

omg my heart literally dropped, sending you all the love and prayers steph

[@エリアな]

Your sister looks so sad. Sending love to you guys💗💗💗 hopefully everyone is good now

[@luvbri3lle]

i stopped everything i was doing when i read the title, i hope mia grows up healthy ❤️

[@Ashmeet_Sehgal]

In 2022, My father was in the hospital for 15 days until he passed from COVID related pneumonia. I am holding back tears thinking there was negligence involved

[@vikkim9357]

This is so enraging, especially worth the handling of the situation and the attitude of this horrific nurse. Even more scary after all the Lucy Letby incidents.

[@chelseydavis2550]

So sorry poor little Mia had to go through this! Praying for her recovery and life long health. You guys stay strong, you can definitely tell she has an amazingly strong support system behind her ❤️

[@chicogee4266]

there is organizations and or official complaints that look into your case opening investigations. That was out of line of the supervisor! Blast that hospitals name too on social media, yelp and reviews! Happy she’s alive and made it through that hell of an experience and sharing the experience to bring awareness to the lack of ethical integrity and mal practice those professionals had.

[@Gigimz]

Did they ever mention which hospital this was? This case was unavailable, how Cindy said; accidents happen. However, even if these incidents were completely accidents, the way this staff seemed so careless about almost losing a life and the way they handled accountability.. completely inappropriate and immoral

[@chicogee4266]

@@Gigimz the right thing is for the hospital has to do an investigation. Usually that’s the case when there is a complaint and even if the staff and hospital cover themselves up at least there is a report. Might be different in Georgia than Ca idk. Also the right thing to do was also not let the nurse keep treating her daughter after the incident. I don’t think Stephanie gave the information out of the hospital. I just know you can try and do more if they want to. The video will have impact but they should have given the name of the hospital the supervisor and the nurse. People would at least know where not to go and who not to let them treat them. That nurse literally caused her daughter die for four minutes. So scary 😭

[@jiminpov]

this is seriously outrageous. i’m so sorry, my love :( i hope you and your family are doing alright !! keeping Mia in our prayers. i love youuu ❤️❤️

[@ashmitapaul3397]

So much love to Mia and Sophie, I can't believe something so traumatic could ever happen. I hope no one ever face anything like this. Also, hope Cindy and Andrew are feeling fine now.

[@HaniJae]

I was bawling my eyes out at the scene of little Mia being hooked to all those things, and then when you show her at the end I was literally crying🥺. Such a small body had to go through such dangerousness just because of the carelessness of someone who supposed to be a source of reassurance😢. Your sister was so strong. I wish all the best to your family, especially baby Mia and little Sofie 🥰

[@SCenha2305]

Whoever thinks Stephanie, Stephfiance, Cindy and Andrew are acting dramatic during this story is just straight out being disrespectful because you don’t know until it happens to you like Stephanie said. Also the fact that Cindy and Andrew had to deal with their infant having their heart stopped TWICE is just traumatizing and also that the way the nurses act and how the nurse acted when the ventilator said it needed to be checked and the way the nurse brushed it of and it turned out it was unplugged. So I hope that people understand we’re they are coming from. Hope everyone has an amazing day/night.

[@icecream355]

Omg my heart dropped when I read the title I really hope she’s okay. That must have been so scary!!

[@NerdyYetChic]

This is so horrible. You are not overreacting. I'm crying and I'm not related to you guys. Can't imagine what the parents are going through. Sending your family lots of love and strength. Mia has her guardian angels watching over her.

[@Anaya.Amorr_]

I was so concerned when I saw this. Really made my heart hurt for you and your family. No infant, nor parents deserve to go through all that trauma and recklessness. Wishing u guys all healing from this situation ❤️

[@r.p2788]

The worst nightmare of a parent… I wish your family all the best!!! I hope your niece, sis and her husband cope with this terryfying trauma.. Thankyou so much for Sharing this with the world Shame to that hospital!! Such a heartless careless way of talking and handling the situation. I was sooo angry the whole time so much respect to mia’s parents for holding their anger I don’t know if I could do that..but im sooo happy mia is now happy and doing great❤️ sending much love and be safe 😊

[@babyiris728995]

When something like this happens and you don't feel safe with that nurse around. You have the right as a patient or guardian of said patient to change that nurse or doctor! Safety comes first when it comes to situations like this. But I am glad she's okay💐🌸

[@sugakookie0669]

I’m sending your whole family love Steph, I hope for her speedy physical recovery and mental recovery for you and your family. Some people shouldn’t be allowed to be doctors or nurses, love you biss and again I hope everything is okay 🖤

[@jasminangon6607]

As a parent of triplets who all spent time in the NICU I definitely know that there are nurses that are there for a check. The fact that we trust these people with the lives of our children and they can be so careless and heartless with our children. I pray that Mia does not suffer any long term damage for things that should and could have been prevented. My daughter was also intubated and the way that some RT’s would handle her was very difficult to watch how careless they would handle her. My daughter also had a similar experience when they would take out the mucus and got disconnected. The nurse also did the exact same thing and said whoopies as my daughter was coding. Sadly a lot of these nurses don’t take parents concerns seriously. As parents we have to be our childrens advocate and address anything that we feel is off.

[@chloesa4487]

I got teary a few times and felt my heart dropped at some point, then got SO pissed at what poor Mia and the rest of the family were facing. Big hugs to Cindy and Andrew! And seeing little Mia's cute cheeks once again made me smile. I'm so glad that everything turns out well.

[@Gaze_core]

When I read the title, my heart dropped. I'm so glad Mia's doing well now. Wishing you a healthy life, Mia! We love you. 💕

[@kaythere2]

Let them know that I hope not only Mia gets better and grows up safe, but they also heal from this traumatic event. I'm not a mom, but I am an aunt like you, and I would be completely crushed in this situation. My heart goes out to all of you guys.

[@Ahmad67475]

I’m so sorry 😢 this is so heartbreaking 💔 as someone who was been born with heath issues and who’s family has been in and out of hospital for a their own health issues as well as a nursing student, I get it! It can be so frustrating and heart wrenching how some health care workers treat patients! I’m praying for Mia and your whole family ❤️

[@LilMisMusicLover345]

My sister sued the hospital after my nephew was born the intern did something she should not have done (I rather not go into specifics) but this is a law suit, this is something you should and based on previous experience can sue for.

[@adelinaloghin3084]

Cindy is such a strong woman. I sending you guys love and as much love an support as you need. I am so happy baby Mia is ok now and I hope the only thing that comes your way from now on is happiness and health xx

[@justine04]

This whole situation is so upsetting. I’m a freshman nursing student and situations like this make me want to become the best pediatric nurse that I can , I hope you guys get some sort of justice for what happened to Mia ❤️

[@isabellaverde5772]

As a mom of a little boy it is infuriating to hear this story. I remember during my labor there was this one nurse that was exactly like this. I’m so sorry baby Mia had to go through this steph. Your sister and Andrew are great parents I’m so proud of you guys for bringing awareness to this situation.

[@kkay6838]

When she said she was just trying not to go off on the nurses I felt that in my soul. I've had so many bad experiences with doctors and hospitals. Never trust them. NEVER. so glad Mia made it out of this one

[@ellaaamaaae]

This was really frustrating.. but this is true. I did lost my gradfather due to carelessness of the medical staff.. I hope baby Mia will be better and praying for the best for the whole fam..

[@deannahenley179]

Omg I can’t even fathom the pain and panic that must’ve went through all of your heads 😰 I have a 9 year old daughter and I know just stepping into a hospital is so much on a parent. May Mia continue to heal and go above all odds and be the best little performer and happy as ever as she grows up! 🧡 god bless your family. I wish that nurse reflection and healing herself. Only someone that has been hurting can ignore something so blatantly.

[@jocelynlance9792]

This situation sucks SO BAD. I couldn’t imagine being in this position. I would want closure and an apology too but they can’t admit fault or you could sue them very, very easily. But because they didn’t admit fault it makes that more difficult. I think you guys posting this video is really going to help people in your area to avoid that hospital. I think just bringing awareness to this hospital and situation is the best we can do, unfortunately :( I hope Mia gets better and I’m thinking about her!! Love you guys so much sending you guys good energy ❤️❤️

[@mmoon7864]

Omg! I hope everything is okay and I hope the family is doing well ❤️

[@IvoryMane]

29:16 This situation is unacceptable and I’m sorry you went through it. There probably ARE policies and guidelines they have to follow. It doesn’t justify negligence but perhaps they didn’t intend this action. It’s stressful

[@IvoryMane]

They might have a guideline of turning off the alarm if the patient is fine and only alerting the doctor if the patient isn’t improving

[@chichi-yq5mv]

I can't imagine the frustration you guys went through especially cindy and andrew as parents watching all that happen. I was just listening to the story and was already frustrated. Sending love to you guys and to Mia!

[@allisonsedri]

As a mom and a nurse this infuriates me and i am crying. Good for you for advocating for your baby. I know this is old but i am catching up on vids, but i hope Mia is okay and thriving!

[@mobbinrobyn]

So happy that Mia is ok! Thank you for being brave enough to even share and bring awareness to the situation. Mia is literally Andrew’s twin!