Migrating UDM Pro to UDM SE - Including all the steps from start to finish

[@forsterdaniel]

Just made my migration this morning. From UDMP to UDMP-Max. Was quite easy with the restore configuration directly from the UI cloud-account, no local files needed. Whole process took less than 20 minutes, with more than 100 UI peripherals (switches, AP's, even LTE failover and load balancing, VPN's, VLAN's) and several hundred clients. Network version 8.2.93 and Unifi OS 3.2.17 - but thank you very much for your video, it was reassuring to know that the migration works

[@LarsKlintTech]

Great to hear Daniel! I am pleased the process has become easier too. And I definitely am not jealous of your setup either. At all....

[@ddeanwms]

Watched this little beauty so many times in the last three weeks - that I feel like I have known you forever!! You were the best example of how to do this migration on the internet. THANK YOU! I was able to start my process early by adopting with bluetooth. However, 3 weeks later when I executed the migration, I actually had to do a factory reset on the new SE. Once I did that - followed your directions to the tee - and voila! Perfection! Thanks again. I love Ubiquiti and have been using it for years: 70 Clients, 10 Cameras, Speakers, Thermostats, 5 AP's, 8 Switches and now a new UDM_PRO_SE! Gone from Cloud Key to UDM to UDM-PRO to the SE. Thanks again for the assist!!

[@LarsKlintTech]

You are so welcome mate. Sounds like you have a sweet setup! It was a bit tricky to get right, but I haven't touched it since this video apart from updates. It has been super stable 👌

[@alanorlikoski7744]

Thank you for putting this together and sharing how it works IRL! It helps me prep for my upcoming upgrade.

[@LarsKlintTech]

You are most welcome Alan. Let me know how you go with your own upgrade 😊

[@MicheIIePucca]

This was great. I intend to go down the same path as you. I have lots of firewall settings, and 4 vlans. So it was good to see you were using vlans too, and that it all worked after.

[@LarsKlintTech]

Thanks for watching Michelle. Yes, apart from the few issues outlined in the video I haven't had any problems since. It is super handy having a VLAN for devices you don't trust (which is the majority of IoT devices).

[@MicheIIePucca]

@@LarsKlintTech For sure. I run one vlan for switching/network equip, one for trusted PCs, one for cameras (Hikvision), and one for IoT (amazon alexas, google homes, smart plugs/switches and everything else).

[@LarsKlintTech]

@@MicheIIePucca why one specifically for cameras?

[@MicheIIePucca]

​@@LarsKlintTech - with regards to the camera vlan, with exception of a couple cameras that send real time emails alerts if motion is detected in certain areas, I don't allow any outbound traffic to the internet (they only need to talk to the NVR). Firewall rules are set for allowing outbound traffic to external smtp ports and IPs for couple cameras. The NVR is also allowed SMTP to send me emails if there are issues (storage, etc) and also outbound to sync with external NTP servers. The IoT network allows outbound traffic to the internet since it is such a mix of about 50 or so devices that wouldn't function properly without it.

[@LarsKlintTech]

@@MicheIIePucca very fancy ☺️ I do allow remote access but through the Unifi Protect system so I can see the cameras remotely.

[@murrayjamieson9502]

Thanks for these videos, refreshingly real and helpful. How may cameras do you have and what retention time do you get with 4TB?

[@LarsKlintTech]

Thanks Murray. My approach in general to my videos is a raw honest impression, so glad you like it. I find that relates to more people and removes barriers of "this looks hard" or "I don't think I can do it" 😊 Since this video, I have got an Unifi Network Video Recorder (NVR), so I now use an 8TB drive with 15 cameras. I can about 12 days of footage on that. NVR video: kzbin.info/www/bejne/q2S1hZ2Bj8iAh7s

[@mightstrikegaming8652]

They really need to improve this process quite a lot. Page 1 of the controller setup should have new setup or restore from backup as the first options in the procedure, rather than having to go through a whole setup. Had to do a very similar restore a few weeks ago with a CloudKey Gen 2 and it was not very friendly to use - it did work eventually (orphaned APs etc) but it was an axious time.

[@LarsKlintTech]

Agree, there could be improvements. To be fair, if I had not assumed the migration would work from Pro to SE, the rest would have been somewhat smoother. The app migrations worked well, but still weird I couldn't find the SE with the phone app 🤔

[@Timi7007]

@@LarsKlintTech The phone app messed up my config often enough that by now I only use it to look at things and change host names, never anything serious in the settings page.

[@LarsKlintTech]

@@Timi7007 Interesting. I set up the UDM Pro with the phone app and it was a piece of cake. Super easy. Just wouldn't work this time around.

[@Timi7007]

@@LarsKlintTech The app is usually slower to receive updates than the console, so that might've been a factor in some cases, especially my mishaps of the sort.

[@Adzter01]

Did this two days ago. I wish I saw your video prior though. Apparently UniFi OS can’t be restored between UDM Pro and UDM SE. All Protect footage restored using same hard drive.

[@LarsKlintTech]

Yes, that is the conclusion I come to in the video as well. I missed a bit in the documentation about how to restore things too, but it was quite confusing.

[@tyreedavis2347]

Well done and right on time for me! I just received my UDM SE two days ago and ran into the same UniFi console restore issue. Like you I proceeded to restore the network and protect from backup and everything looked fine. Well two days after that the UniFi console does not respond and I can only login with ui account with limited functionality. When I attempt to go to the admin users section the web gui crashes. The network is working fine even though the console shows that the network application has not launched. Protect will not launch at all and all of the protect devices are not available. I think that the UniFi console needed to be restored but I cannot restore it via the gui. Maybe I should try via ssh?

[@LarsKlintTech]

It sounds like something has broken somewhere. You might have to reset it physically. Guide: help.ui.com/hc/en-us/articles/205143490-UniFi-How-to-Reset-Devices-to-Factory-Defaults

[@Timi7007]

I wouldn't recommend forcing restores over SSH, since some stuff just isn't compatible and while the GUI will simply deny the restore the CLI might go through and brick the device. Which than wouldn't be covered by warranty since it was done via SSH.

[@paulbaird3754]

Great video Lar's, you just show us real world things that can go wrong but you were able to nut it out and make it work. BTW did you get your LED stuff showing up in the console?

[@LarsKlintTech]

Thanks Paul. I aim to put all the bumps and scrapes in the videos, as it happens. But, yes it works really well now 😊 No, I haven't got it sorted yet. I am looking for script to install/migrate Unifi Connect to the UDM SE. I will get it soon though.

[@wiscokid]

The protect cameras were online from just restoring the network settings before importing the protect migration file. I thought that was strange. RESTORING EXPERIENCES I have some restaurants that use protect, and an office that uses unifi, and in the past the version issue has always been the most fearful part of the restore. almost 100% of the time I have to grab ladders and go all over the building resetting devices because the last backup version was older than what the replacement device is, and there is no way I found to roll back a new device to match the backed version. This Im my view is unifi's network side of things the most important issue to clean up. new features IMHO should defiantly take a back seat to restoring complete loss of functionality (AKA restoring when things go really wrong)

[@LarsKlintTech]

I hear you. The restoring experience also fills me with dread. Luckily I don't have to do it very often, but I have also reset devices to get them adopted into the new controller etc.

[@crudge]

Great vido - Ive just ordered my new UDM SE so this will be a grat help - thank you

[@LarsKlintTech]

Awesome! Really happy you got something out of the video Brian. Let me know how you go with the UDM SE as well.

[@crudge]

@@LarsKlintTech hi - did you get your LEDs working?

[@LarsKlintTech]

@@crudge No, I haven't got it sorted yet. I am looking for script to install/migrate Unifi Connect to the UDM SE. I will get it soon though. Actually, the LEDs work just fine as before including dimming. I just can't get onto the controller, so I can't configure them and see consumption.

[@y2b5]

Very useful, thank you very much.

[@LarsKlintTech]

You are most welcome ☺Glad you got some value from the video.

[@CrazyLegsFE]

When you run into the login issue! It's not unique to this router it has to do with chrome's cache. To fix it Ctrl-Shift-I (or manually enable developer tools by clicking 3 dots more tools then developer tools ). Doing this enables otherwise hidden submenus. The one your looking for is empty cach and hard reload. To access this right click refresh button and then click empty cache and hard reload. After doing this your web interface should work. If you right click refresh without developer tools open the menu will not appear.

[@LarsKlintTech]

Thanks Josh! I am familiar with the dev tools (F12 works too), but didn't want to clear it at that time. Thanks for watching and the tip mate. Appreciate it ☺

[@CrazyLegsFE]

@@LarsKlintTech No problem! I figured I’d pass along what I learned. Great video btw ordered my UDM SE partly based on your review ! I’m Excited should be here tomorrow. It was good to see all the functionality and how it was laid out. Did you ever figure out what the onboard 128gb ssd is for? The cam recording didn’t appear to work until you put your hdd in.

[@LarsKlintTech]

@@CrazyLegsFE Thanks mate. Glad you could use it. It is a great device. I have had no issues at all since I recorded this video. It just....well, works. It is a bit vague what the 128Gb SSD is for, but it was initially marketed as running Protect with it. This _may_ come in a future firmware update, but for now it seems to be for Protect motion captures only.

[@m4nc1n1]

I am going from UDMP to UDMP SE. Question is should you forget all the network devices before I shut it down?

[@LarsKlintTech]

Hi Jerry, good question. I would update the network controller to the latest version (3.1.13 currently), then download a backup of the network controller from your UDM Pro and use that backup on your UDM SE. That should work and you'll have all your configs and settings.

[@m4nc1n1]

@@LarsKlintTech IoT devices where a pain but everything else went ok. Just took a long time updating twice to get back to the latest version so i could restore. Then fix all the IoTs lol

[@LarsKlintTech]

@@m4nc1n1 Ah, awesome. Yeah, there is still some manual work to do, but at least you know where you are headed.

[@joeltyler3427]

I think that the udm pro and udm pro se. Are not same device. That's probably why the backup wasn't working properly on the se. That's a thought.

[@LarsKlintTech]

Yep, I mistakenly thought I could migrate from one to another. I updated the description of the video too. I learn 🙂

[@mysteryliner]

The UDM Pro is being treated like an End of Life product. Many features that were "Coming Soon" on day 1 are still that. The UDMP is still on firmware V1, while the UDMP SE is on V3.

[@JBoy340a]

Upgrading for the POE ports and because my cable modem speed is over 1 Gbps

[@LarsKlintTech]

The PoE ports are super useful. Also I hate you a little bit for that 1Gbps 😛

[@JBoy340a]

@@LarsKlintTech don't hate too much. Cable is asymmetric. Download is 1.2 Gbps, but upload speed is about 45 Mbps

[@LarsKlintTech]

@@JBoy340a Hehe, have you accidentally got an Australian connection 😂

[@dezent]

You should have tried doing the restore after updating all apps

[@LarsKlintTech]

Yep, hindsight is mostly 20/20 😉

[@dezent]

@@LarsKlintTech i might be in the same position in a couple of weeks, will report back if it works!

[@LarsKlintTech]

@@dezent Awesome! Please do 😊

[@simonhall886]

It looks like your unifi is versions are different...Looks like I didn't watch all the way.... If your backup is an earlier version, I think you can downgrade the destination machine..... Don't quote me.

[@LarsKlintTech]

I think you might be able to using SSH, but not sure either. Main issue was assuming the Pro could be migrated to the SE. The app migrations worked well.

[@Timi7007]

@@LarsKlintTech App downgrades might work with SSH. Restoring backups of the console might work later down the line when UDM(-Pro) and UDM-SE actually get the same system, thus far first gen is on the 1.x-software branch, that uses containers, while the SE is on 2.x that has everything native. 3.0.0 has been informally announced though and might fix this.

[@LarsKlintTech]

@@Timi7007 I have learnt this after I published the video too. There still wasn't a lot of info around this though, which is why I went down the wrong path at first.

[@Timi7007]

@@LarsKlintTech Ubnt's software is still a mess, same as their constant EoLs like LED, but it is getting better. They made quite significant improvements over the last year or so, but I often have to find out things in changelogs and reddit-threads, while this specific architecture change is something I found in GitHub issues for custom UDM functions via scripts. So now that they've fixed the software, public comminations should be next, as I probably wouldn't take the time to read all the stuff I do if it wasn't for business.

[@mysteryliner]

@@Timi7007 the UDMP is starting to feel like it's about to be moved to the the End of Life category. Functions that were "Coming Soon" are still not working. And for a product that's "90% the same" it's still on V1, while the SE is moving to V3

[@thebigdoghimself]

Is the SE the right device to start with? (residential) I'm trying t get away from Netgear orbi pro system. I have 1gb fiber 2x lorex security POE switches 2x netgear 48 port switches.

[@LarsKlintTech]

Hi John. Good question. I assume you are going to use the Lorex and Netgear devices to start with? In that case I'd definitely go with the UDM SE. You get the entire Unifi OS eco system (Network, Protect, Access, Connect, Talk, and now also InnerSpace), which is the most future proof way. You also get 8 PoE ports and a 2.5 GbE RJ45 WAN port. You can use your existing devices as well, you just can't manage them through Unifi OS. Also, I had a chuckle when you said "residential" and then had 96 ports in your switches. 😂

[@thebigdoghimself]

@LarsKlintTech Thanks, yeah, when you start adding in distributed audio and video the home network gets out of control.

[@LarsKlintTech]

@@thebigdoghimself Oh, I hear you. I have 6 switches, 15 APs, 15 cameras etc. You're not addicted when you can stop anytime you like, right! 😂