Lecture 4: Quality Function Deployment (QFD) and House of Quality

MIT 22.033 Nuclear Systems Design Project, Fall 2011
View the complete course: ocw.mit.edu/22-...
Instructor: Dr. Michael Short
License: Creative Commons BY-NC-SA
More information at ocw.mit.edu/terms
More courses at ocw.mit.edu

[@yungtalentbeats]

Wish my lecturer laid everything out like you do... thanks for helping me understand this! You have just saved my report.

[@evelynolazaba8236]

really easy to follow. I was so lost but this helped me out a lot. Thank you. I wish all professors cared about teaching like this professor

[@TheONEHD1762]

agree with you. really good lecture and easy to understand

[@Tech_Stream1]

Excellent lecture, The professor is not the type of professor that makes you bored. Definitely worth it.

[@iraa4ka]

Great explanation. Very detailed, to the point, and clear in terms of explanation and language used. Also, very helpful due to the fact that all the characteristics were "created" by the professor and the students at the time of the session, rather than it being a given, like in other videos on QFD.

[@sanddeeppannu]

As a CSSBB, I can say this is a great video !! I myself learned from this.

[@ilikeassface]

I want this guy to teach all my classes.

[@MMBariise]

Amazing! This video is enough to understand the whole QFD concept. Thank you.

[@alysonmedge]

Thank you for explaining this! Simple to understand with great example. Recommend watching if your struggling to understand House of Quality. :)

[@srikaravinash9359]

great and easy understandble explanation...i never listened to lectures for so long in my life but i did with this video lecture..thank you for the video..it was a clear shot QFD explanation.👌

[@ananonynom8474]

3:49 - starts going through example (before that: just discussing stuff about the course in general)

[@aldohernandezsoto1969]

2021 and this video just helped me a lot w my research, thanks a lot!

[@gajanankulkarni3687]

I am a quality engineer.Thanks for you explained this concept in a simpler way

[@HassanKamel77]

more than great, really fantastic, in 44 mins. I understand the QFD !!... Unbelievable.. words can't express how thankful am I.... (Y)

[@danielwahyudi3607]

agree with you

[@aleloeetvm]

An Inspirational class for me to teach

[@khubsimple]

Thank you Dr. Michael Short.

[@ContinuouslyEvolving]

Thank you MIT for the free videos. If i ever get rich, I'll contribute to free educational sources like this.

[@RamprasadKaranth]

As easy as it can get. Thank you so much. Also, great teaching skills. Our professor decided to explain this whole thing in less than 10 mins and I kept wondering what those symbols and numbers mean :D

[@enqisong2155]

same here lol

[@amyzin5855]

Thank you so much teacher and 44 minutes is quite valuable. I understood quality function deployment and house of quality clearly.

[@Abdullah-vh6fk]

to watch b4 giving a presentation, great teaching skills

[@osamakhataf10]

thank you very much.

[@ahmedneamah7836]

thank u Dr. Michael you really saved me

[@janeli6640]

Very clear, helped a lot for beginners！:)

[@wubosco2196]

Wonderful explanation, it is quite clear to understand

[@visweshkumar3253]

The video is absolutely fine and I want my prof to follow this meathodology

[@shaunduncan8332]

So a bit late to this video but still very relevant. Excellent approach to explaining the QFD matrix.

[@MsRyanrose]

Dr.Mike....u r a genius,excellent explaination and brilliant presentation.thnx for the free videos.its very interesting n helpful. Like,like like............likes to ur videos Doc.

[@HappiFix]

Dr. Short seems pretty cool. I see myself enjoying a beer with him :)

[@vikneshmahendiran8756]

thanks now I got a clear idea how qfd works

[@brunoquispes.6174]

Great professor, clear explanation.

[@iHickUp]

This is great. So helpful and he easily explains the (HOQ).

[@valentinotalemo]

thanks, this very helpful for me! great 😊

[@glennmazur6767]

This is a great explanation of 1980s QFD for build-to-print component suppliers. To update for modern businesses that offer end products, systems, services, and software: 1. Customer requirements are about the customer, not the product. 2. Importance and relationships should be measured in ratio, not ordinal scale due to later math, 3. Roof comes later. The QFD Institute recommends the faster Blitz QFD® which often replaces HoQ. Free case studies at mazur.net/publishe.htm

[@K1LLA_86]

Thank you from South Africa 🌍

[@lironmalek6243]

Thanks from Israel for the great explanation

[@CreativeEducation1]

Very simple illustration of a relatively complex subject.

[@vardashaikh1241]

great explanation and highly recommended

[@9910439278]

It was a very good explanation. I really enjoyed the lecture

[@augustosc3274]

Thanks from Brazil for sharing !

[@saulsilvareyes5986]

Augusto SC idjfk

[@mangeshdeokar3039]

Thanks from INDIA.

[@sanjaybatra3013]

Awesome explainantion

[@ERIKATBARRA]

Thank you! I understand it now☺️

[@olai92]

Thank you Sir. Great Explanation

[@KennyLogBase10]

Starts at 3:50

[@ABDELKADERJAAFAR]

What about phases 2,3,and 4

[@silentknight3546]

outstanding

[@hassameylhamad6879]

you are good teacher

[@gerduanrossouw4881]

Thanks from RSA Stellenbosch University :)

[@BluesLicks101]

great instructor!

[@prashantdogra48]

thank you sir

[@agengineering3921]

awesome work! thanks a lot for sharing

[@izosa]

Thank you for this very helpful lesson!

[@vasinathan974]

very much useful..thanks..

[@rahelghirmai9477]

Thank you 😁

[@ggrbac2]

Thank you for great lession

[@lorenapuentehurrle9923]

great thanks a lot for the class

[@lakshmi8906]

Does the correlation matrix not contribute to any of the calculations in the QFD? I assumed it would help in a tradeoff of importance where the is a strong negative correlation and allow to place importance on features with strong positive correlation

[@jihadihashim8903]

This is a great tutorial video, much appreciate. Thanks fr my. :))

[@jazminkianpour-evangelista5226]

"They're trying to kill baby Buster!" Arrested Development

[@billythekid9357]

ITS HIM

[@MrKhalio]

thanks ,Great job, explanation.....

[@michaelradler5320]

Not expecting any feedback on my question since the upload was 8 years ago ... however my question is why does the weight and the acceleration 0-60 has a strong negative relation (roof of the QFD) as the target was to reduce the weight and to increase the acceleration -> thus it should have a positive relation. The lower the weight the better the acceleration and this is exactly what you have defined.

[@ronweasley2794]

I guess it is negative because the relation between those two are opposite, or inverse. Like you have stated, as the weight goes UP the 0-60 performance goes DOWN and if the weight goes DOWN the 0-60 performance goes UP. If the relation between factors is inverse or opposite, then it is negative.

[@maxleanr6]

Absolutely fantastic!!! Thank you!

[@vardashaikh1241]

have a query: while taking decision of new SUV "us", why he just picked random numbers? that's how it happens? because i don't think it would happen like this, if we can just pick random numbers to make new SUV then why we have done all the calculations? can any one explain this point please.

[@dodgingdummy]

0-60 should be lower right since it refers to the time it takes to reach 60

[@vitaliypetruk3872]

Can somebody please tell me the make of the "Crossover" model?

[@croatica]

Thank you! Amazing!

[@imzilenidriss8576]

thanks a lot of ,good work

[@frilink]

Thanks very helpful.

[@mahmoudradwan2979]

Great explanation, but what about phase 2,3 and 4?

[@priscila187]

Great teacher, thank you :)

[@brandonsegurab.7748]

Awesome, thanks :D

[@theknowledgeocean9537]

to make such graph which app shall we use ?

[@ryneorourke2453]

That was a good joke at abou 19:40 that nobody laughed at. I gotchu bro

[@sujitprathameeshravichandr127]

Yeah

[@likuanza]

the roof is useless then?

[@ecexx.]

Hey! If you have a sample can you pleeease send me? I have final tomorrow and I guess one of the questions is about this topic

[@taimoor722]

i have a question what if customer is more towards aesthetic design how and which parameter would you but in design technical side

[@Jokebe1484]

Pretty cool

[@jinga_lala6213]

conestoga college any1 thank you professor Ebadi

[@TotalVikingPower]

Does one know a free QFD builder software. It seems that no template i have the options of either exporting the QFD or changing the rows and columns. Please do PM me if you know. Thanks

[@Nrqlme]

+TotalVikingPower I found this online... It works like a charm dbis.rwth-aachen.de/apps/HouseOfQuality/

[@MichaelmikeMiller]

So that's far from being a house of horror after all!

[@m.arbazzafar90]

super.................you are beauty

[@leeyannie6350]

how did they get the percentage? like the 13.3, 8.9 and so on

[@kkyogesh]

Sum up the ranks and have % calculated for individual with respect to their total.

[@TonplamYawittha]

เกือบบ้าเพราะ OM T^T ไม่ไหวแล้วเฟ้ยยยยย

[@BonsuTheTiger]

Maybe some editing could be used 44 mins is a bit long

[@davidrusic1975]

how is 3 out of 5 13,3 percent???

[@golkralifal]

David Rusic bro its 3/24.5 (the number divided by total points)

[@golkralifal]

Cmon you can do better:)

[@mithun542]

🙏

[@ashokkumarnaidujammu6000]

Excellent explanation,How we will get up/down values I didn't get those points could please explain I mean those 13.3,8.9,22.2...etc how???

[@SBTRIS]

American car priorities: MPG... not really, Safe... meh, Big... fuck yeah!, Cheap... hell yeah!, Fast.... damn straight :D

[@resultfirst-x6v]

Garcia Michael Davis Jose Garcia Linda

[@haschischhund952]

Awesome!

[@AjayKumar-oc1nx]

qf

[@aameadow]

HEEEEEEEEEELP

[@iuno777]

bunch of gibberish...

[@KevBoy3D]

Another boring lesson infront of a blackboard. Niiiice.

[@Manettvibrante]

he looks like an older version of Zuckerberg : O

[@thiagoguizzo6732]

Excellent explanation! Thanks a lot!

[@saudy999]

Thank you very much

[@nitinkumartalk]

Congratulations!! You have designed a Lamborghini Urus :P :D Thanks for the Explanation :)

[@ManishPatel-mu8kd]

Awesome! Thank you for a detailed and clear explanation.

[@esmealabnoof5278]

Awesome thanks..that girl coughing if it's nowadays no one will be in the class they all will run 😂 #Corona viruse with cardi b voice

[@jainish1471]

Quality Function Deployment is a deal of customer and merchant to develop a particular product. where the customer keeps him/her talk to the merchant. Accordingly, merchant assuming the about product. Thus, A deal is established with the customer and merchant. Read More: shiv1367.com/what-is-quality-function-deployment-qfd