Quick customer service story... about 10 years ago my friend lost the pivot screw for his Kershaw blur. I wrote an e-mail to Kershaw asking if I could purchase just one pivot screw. They wrote back and asked what my address was. Then they shipped me five pivot screws in a little zip lock bag free of charge. Kudos to Kershaw!
@jonduncansakurawallknifegarden6 ай бұрын
I could have sworn it went missing in 2017 or so- that was crazy that you had found it sitting there. Sat for 7 days and it was right where you left it. That needs to be in the collection forever. It was meant to be with you guys. Everyone needs a good screw every now and then. And we all have a few screws loose - no shame in any of it. Party on, you two!
@edwardannable54686 ай бұрын
Good to see you two hope to see you more Often
@davidbaize48256 ай бұрын
Nurse Frankie to the rescue!!! My favorite knife couple bonding with excellent Benchmades 😁👍
@alpine1600s6 ай бұрын
Benchmade isn't what it used to be... actually that's for the entire West coast. They've gone New England 2.0.🤦♂️
@nasaboy876 ай бұрын
I took my mini bugout apart to clean/lube it. The cat thought one of the body screws was a toy. 3 emails later I got a bag of like 10 of them in the mail. Their customer service is amazing.
@DamionJR49236 ай бұрын
You could of sent it into Benchmade and they would take care of you also.
@kevink.27196 ай бұрын
Hey welcome back
@timtitus25326 ай бұрын
I'm carrying my Benchmade Griptillian today and my Ferrum Forge Stinger. Now I'm going to go check the screws on my Bugout...😮. Thanks for the quickie.
@chevyx79476 ай бұрын
New screw and blue loctite and they lived happily ever after 😀
@darrellsummers95436 ай бұрын
Hi guys, have you every been to Smoky Mountain Knives in Tennessee? If not and you want a weekend getaway to Gatlinburg, highly recommend putting SMK in your visit list. I think you’ll spend pretty much a full day going through their facility. This place is huge and many favorites knife brands. Oh yeah, I look forward to the follow up once you receive your replacement screw. That knife is building an interesting storyline. 😂
@charlessalmond70766 ай бұрын
Freaking Bug Outs! I lost my CF Elite Bug Out at work. Apparently i had set it down on my employers rear bumper after cutting some banding straps. He drove approximately 11 miles down North Georgia roads with it on the bumper. His daughter met him at Home Depot. When she walked up to his truck she saw it and picked it up. Three days later i saw her and mentioned i was missing a knife. After describing it to her, without saying a word, she turned and walked to her car. She came back grinning from ear to ear as she brought my knife from behind her back. Freaking epic day! 52yrs old and i can still say ive never lost a knife as an adult!
@ricksousa39326 ай бұрын
Your bugout video got me interested in the bugout, I'm now the proud owner 6 mini's in 6 different color's.
@carlito55526 ай бұрын
Hey dudes! That screw should be an easy fix. Good to see a vid back up!
@milesrost66746 ай бұрын
You guys are great. Thanks for sharing. - Godspeed
@harrytuttle14466 ай бұрын
I remember that video. That was a while back.😂
@bordercollie77986 ай бұрын
I remember when you lost and then found that knife!!😂
@AkiraSRT96 ай бұрын
It's returning to the woods piece by piece.
@BirdShotIV6 ай бұрын
🤯🤯 🤣🤣
@marklawrence8556 ай бұрын
Hi guys, I live in the 🇬🇧. I and can only carry a slipjoint knife, I've just got myself a jack wolf knive ,what are you favourite slipjoint knives?
@chadberry3176 ай бұрын
I love the finding the benchmade video
@BirdShotIV6 ай бұрын
👍👍
@richardvirchow33906 ай бұрын
I don’t remember the dates, but I remember watching your videos when out on a hike you got up and walked away from a $178 knife, leaving it behind. I’m glad you were able to use your GPS phone app and retrace your path - and find your freakin knife still there..!!! 🤣
@christamu26 ай бұрын
It's a weight saving "feature".
@chanabhaji27266 ай бұрын
A pocket clip screw may fit until you get a replacement
@homeofinventions6 ай бұрын
From the stairs. Hey.
@piperkennard10396 ай бұрын
Thanks for sharing guys 🤙
@live4wild9686 ай бұрын
Hope you are doing well. Check all your screws I am sure they are all loose. LOL
@BirdShotIV6 ай бұрын
👍👍
@alpine1600s6 ай бұрын
A whole FORTNIGHT without F&B! I almost didn't survive!😱
@draleigh88816 ай бұрын
*ALERT* ⚠ CODE ORANGE! I REPEAT! CODE ORANGE! BENCHMADE BUGOUT SCREW LOST!! CALL THE NATIONAL GUARD!!! ⚠
@stevemastbaum4 ай бұрын
Probably has great drop shut action with that screw missing
@BirdShotIV4 ай бұрын
🤣🤣👍👍
@tvalkyrie2 ай бұрын
That knife is cursed!🤣
@DasAtomstein6 ай бұрын
I just realized there was a screw missing on my Para 2 😮
@charlesdana64856 ай бұрын
Same thing happened to my poker Kalashnikov XXL 😡
@Jeep_Jedi6 ай бұрын
Benchmade will send you new screws for free. Just went through this a few weeks ago with my bugout.
@randyscj4296 ай бұрын
Hello, did ya ever take it apart, if so that could give a partial clue as to why... Then again it's a good thing it happened to the knife as it would be difficult for you to explain to others if it happened to you, huh???😖☺️ BTW, did ya hear there's a new term for a Nun riding a bicycle? Any guesses??? Well it's "Virgin Mobile"!😊 Oh, ya might wanna check out "The Missing 411" (talking about Natl. Parks)!!!😱 It might open your eyes... Just say'n! Keep up the good work and vids. Be safe and take care, "God Bless", sincerely, Randy. 😇🙏👊 P.S.: I'd wondered due to the price y'all paid for some of those blades ya had/have yrs. back if there could have been a screw loose somewhere (IMHO)!!!😖 But that's where my (non) disposable income is at!😭
@gregsobek7226 ай бұрын
Hey guys, was wondering if Buddy is still alive. Haven't seen him in a long time 😕
@kyleharmon23096 ай бұрын
Benchmade will warranty replace that ni problem. They sent me a whole new pocket clip and screws for my adamas
@LuckyNPete6 ай бұрын
I wouldn’t worry one bit. Months from now it will be like it never happened…😉
@flannigan79566 ай бұрын
I need a large coin where heads is a benchmade logo and tails is a The North Face logo
@IronsWHU6 ай бұрын
Loctite is your friend.
@SinistralCitizen6 ай бұрын
New phone. Who dis?
@cintage6 ай бұрын
Good to see you back on screen. That's why I do have ambiguous feelings about Benchmade. Why is that screw suddenly missing? But then they will surely help you. We might ask the question if their customer service needs to be so great because their QC is so bad?
@ThomasConnolly6 ай бұрын
I hate the Benchmade Bugout!!! I prefer the Osborne 940 with G10 scales👍
@BirdShotIV6 ай бұрын
🤔🤔
@rileycoppicus11286 ай бұрын
Common thing unfortunately alot of hardware isn't loktight at factory lol.... sucks tho
@docoluv96 ай бұрын
Hey yall question. What was that huge expensive knife I think from crkt.. It was around 700+ dollars. Looked like a hootenanny.. Can y'all tell me what it was. Y'all had one that they sent y'all to try.
@BirdShotIV6 ай бұрын
Xoc I think 🤔-Frankie
@docoluv96 ай бұрын
@@BirdShotIV thnx frankie. I'll check it out. Want to see if they are still selling them.
@superfitter47196 ай бұрын
Someone found your knife and just needed the screw☺
@BirdShotIV6 ай бұрын
🤣🤣 👍👍
@kathleensmith3706 ай бұрын
so sad
@waterofsouls76396 ай бұрын
you are so "screwed"!
@derekchapel27836 ай бұрын
Heeeeeey!!!
@Yankeepride036 ай бұрын
Hey
@BirdShotIV6 ай бұрын
1st 🥇
@canadafree20876 ай бұрын
That happened to my Lone Wolf, half the pivot fell out. Benchmade who bought Lone Wolf could do nothing for me. A $200 knife wasted. Try Loctite.
@croakthedj6 ай бұрын
I am coming through IN. can I buy you a drink. or a salad?
@alpine1600s6 ай бұрын
If Benchmade really knew what their customers wanted, they would have made a "Super Freek" by now. 🧐
@DinoNucci6 ай бұрын
PizzA
@hectorrivera66246 ай бұрын
Benchmade will send you a screw for free. I have the bad luck of always losing a screw when removing the pocket clip, and they always hook me up.
@jeremymueller28486 ай бұрын
Thats not all that's been missing 😊
@michaelgemmer28066 ай бұрын
Benchmade junk knives and an even worse company.
@ricksousa39326 ай бұрын
Your problem is your buying Chinese knockoffs...
@michaelgemmer28066 ай бұрын
@@ricksousa3932 you’re right, random guy from the internet. My entire collection is Chinese knockoffs