Our problem on this model is download data is not working, it was said: "Write File Error". What we are going to do to fix this problem?
@edolex57317 жыл бұрын
that rattling is the backup battery that's why all settings are resetting to default
@jaysonchilds46763 жыл бұрын
Was thinking the same.
@ReneyFinds3 жыл бұрын
They said format error when pull outing the logs ?
@onin_vllflr3 жыл бұрын
Hi, would you recommend something that wouldn't reset time when unplugged?
@brotschuh6 жыл бұрын
oh, you saved me a lot of time and money!!!
@David-sq2en4 жыл бұрын
thanks for the review, is there one that you can recommend instead of this?
@balwindersinghsohi6 жыл бұрын
You can take Check-time software for link with fingerprint system The Software able to make multi Shift and Manage employee Time Sheet for more info type #checktime
@danielduran62863 ай бұрын
Got any idea on how to update it?
@Haroldsalazarindiglosv8 жыл бұрын
hello , this unit lose the date only when you disconnect it from the power or when it wants ?
@AwkwardHamster8 жыл бұрын
+Harold salazar I think the rattling I mentioned in the video was the backup battery that came loose. MVPower sent me another unit that didn't have the rattle and it retained date/time after power lose.
@ecotts9 жыл бұрын
Nice quality control right there..
@andian868 жыл бұрын
are you able to upload a copy of the user manual? lost mine and am having trouble setting up shifts. thanks in advance
@AwkwardHamster8 жыл бұрын
+andian86 I tried looking for my unit but couldn't find it. I probably gave it away. Sorry.
@andian868 жыл бұрын
+AwkwardHamster no worries, thanks
@amagdymo2 жыл бұрын
Doesnt accept dates after 2018 any help ?!
@michaelkayode6632 Жыл бұрын
please how do i rest the Factory of the biometric time attendance thanks
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@rostislavdimitrov31358 жыл бұрын
Hi, I just resolved the issue with the download of the data. Since it is with chip with very limited capabilities it has issues with the ability to save files on the storage. You have to format your pen drive/mass storage device with FAT32 file format. Now it is able to download and save files. Hope it works
@AwkwardHamster8 жыл бұрын
+Rostislav Dimitrov Thanks
@pollarbear31146 жыл бұрын
I tried fat32, but still not working. I am so so so hurry to download all the data! please help me! thanks a ton!!!
@mitchabegailjacutina13123 жыл бұрын
So If I formatted it, the registered fingerprints will also be gone?
@michaelkayode6632 Жыл бұрын
please Good evening please how do i restore the biometric machine Don't have the Admin again thanks
@AwkwardHamster Жыл бұрын
I no longer have this unit. You can try the following to reset it. remove the battery and the button cell battery inside. When the button cell battery came lost, was rattling inside, I found my credentials no longer worked and had to use default credentials.
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@marshal71027 жыл бұрын
I bought one of these things and it was defective right out of the box. Would not turn on. The finger print sensor would light up but nothing else would come on. Then I disconnected the power and restarted it several times before it would come on. Then it would just shut off after about a minute every-time. I would have to constantly restart it to finish entering the data. However everything stayed in memory so i know it is not the Battery. Im Sending it back. JUNK!!!!!
@barrsmx8 жыл бұрын
Ive got one of these now (given to me by a friend) Cant log into it needs managers fingerprint !! any way of resetting it?
@AwkwardHamster8 жыл бұрын
Yes, if you still have the manual, it's in there. If you don't have the manual, open the unit, remove the battery then put it back in. That would reset the unit too
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@lookingood20642 жыл бұрын
How do i get the software to remove the administrator and create a new one?
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@elijah22847 жыл бұрын
please can you help me to get software of eperado antendence fingerprint please
@益辉张6 ай бұрын
how to order
@janefreyra18657 жыл бұрын
hi! i just want to ask how do i reset this machine b'coz its asking for manager confirm but nobody is enrolled as manager. Hope you answer. thanks
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@timerecordersdnbhd69217 жыл бұрын
do you know how to clear admin? i got problem, the admin lost. now i cant in to menu. please help
@rajkaur3803 жыл бұрын
Price?
@AmphasBLK3 жыл бұрын
the pen drive used, needed to be in FAT file system format
@ajeetnagpal4u7 жыл бұрын
everybody have problem here about manager password , once has purchased new machine then it come with the manager password.... how to remove it....?????? everybody facing problem here
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@alaasamara89566 жыл бұрын
Ido what u saies .. usb upload but its write to me error failef
@kacstereo5 жыл бұрын
hello. to reset to admin default. I try in ever corner and cannot do it. whats is the default admin user and password? thanks
@JoseMariCarasig Жыл бұрын
Have you fixed it already? That’s my problem as well
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@afsalkhan49374 жыл бұрын
How to make finger print stand
@globalvisaslimitada20998 жыл бұрын
How you can restore admin? because some people put other password for admin and now i cant in to menu. Regards
@AwkwardHamster8 жыл бұрын
you can reset it back to factory default
@viviimedina7 жыл бұрын
Hi, How to restart or format?
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@josedefreitasdasilvafreita17426 жыл бұрын
Tava tão ligado no vídeo q só prestava atenção nó que o cara tava falando e não nó que estava fazendo, que nunca dava certo no final. Aí percebi q ele aperta o número 8 e pronuncia 6, por isso não dava certo.
@terenceyong72754 жыл бұрын
hi i can punch in...but do i punch out? keeps doing the same everytime i use my finger print, saying i have sign in..but i need to punch out
@melodychua44314 жыл бұрын
Have u figured the sign out yet? I couldnt sign out as well
@terenceyong72754 жыл бұрын
@@melodychua4431 no i havent
@jadyrneto25477 жыл бұрын
hello. how can i insert new language in it?
@handyexpressklinik94295 жыл бұрын
Where do you get the software to download the excel.
@AwkwardHamster5 жыл бұрын
The USB port on the side accepts usb flash drive. That is used to transfer the attendance sheet from the device to the flash drive, which can then be opened in a spreadsheet. I believe the format was csv so it can be opened in excel.
@handyexpressklinik94295 жыл бұрын
@@AwkwardHamster Thanks for the fast reply. I have put in about 10 usb drives. None of them even light up. Does it take a special USB?
@AwkwardHamster5 жыл бұрын
No. Unless your usb is exfat or something exotic. I think it was this video I mentioned the problems I had with the unit. Took me a few tries to figure out how to transfer.
@hirquiticke32203 жыл бұрын
@@AwkwardHamster did it ever work for you? cant download the CSV. It gave an error
@kvuurb5 жыл бұрын
how to connect this to a software?
@ismailghanayem75493 жыл бұрын
How to log out ?!
@ajeetnagpal4u7 жыл бұрын
sir, i hv a6 machine , let me know how to remove admin password or reset the machine.??? Thanks
@jastindacanay70133 жыл бұрын
that is my problem too how can i remove it ??? please help !!!
@TatendaMasumbukera-zy2fq2 ай бұрын
@@jastindacanay7013 i also have that problem , did you find a solution to that
@abdallahelgebaly14444 күн бұрын
@@jastindacanay7013 ID : 999999999 pass: 83265736
@mybibleverseTV7 жыл бұрын
to wrap it up.. it sucks..
@camillesalvador23903 жыл бұрын
Asking for manager's fingerprint
@T3chAndThings9 жыл бұрын
Maybe whatever was loose in there might have caused some of the issues?
@AwkwardHamster9 жыл бұрын
+LiveBreatheTech Maybe.
@warocheif6 жыл бұрын
Open it up, I'm curioushamster
@TheGeeMan2 жыл бұрын
I believe it was a loose battery.
@ricadelossantos65935 жыл бұрын
Hi, do you know how I can see the password for the excel file? It is protected and I can't edit the file without the password. Thank you!
@AwkwardHamster5 жыл бұрын
Sorry but I don’t know how.
@rosemarieoliva70043 жыл бұрын
Hello Ms. Rica, did you find out what is the password? Can you share it with me?
@abdallahelgebaly14444 күн бұрын
ID : 999999999 pass: 83265736
@antoniomarques90148 жыл бұрын
how did work out the export file error?
@AwkwardHamster8 жыл бұрын
+António Marques I gave up on this unit.
@TheGeeMan2 жыл бұрын
The error was that particular menu section was the import menu, there's another menu to do the exporting.
@Majedakilan7 жыл бұрын
time reset because you need to put the bettery just open install it
@franckforce18 жыл бұрын
hello, as administrator password reset? Thanks
@AwkwardHamster8 жыл бұрын
I discarded this a few months ago so don't have the manual. I think if you reset, it erases everything back to factory default.
@franckforce18 жыл бұрын
as factory restore mode? when I disconnect only erases date. Thanks
@AwkwardHamster8 жыл бұрын
The first unit I got also had the problem where I disconnect the power and erases. Turns out the battery inside was dislodged. That's why it didn't save my settings when it lost power.
@franckforce18 жыл бұрын
buy the unit, but has password manager, I can not remove it , to set my users ,
@orvilleboutilier3814 жыл бұрын
I bought the first one a few years ago, no problems. The second one last year with the same problems as you. Support is non existent. avoid this product.
@ryrachel36055 жыл бұрын
sir my machine are totally the same, my now its date aren't able to chagne to right date , how to dealing it?
@TheGeeMan2 жыл бұрын
Did you change the battery after 2 years since your post?
@GeorgeGardinier9 жыл бұрын
i say if it doesn't work for the hamster, it is junk