My Day Has Been Ruined... :( | Broken Headstock 2015 Gibson Les Paul Custom Centipede Review + Demo

[@disco4535]

I knew it was coming after reading the title, but as soon as he opened the case and I seen how beautiful the guitar was it made my heart sink :(

[@rodrossi9749]

(SAW) not seen.

[@disco4535]

@@rodrossi9749 Wronk

[@christopherfidler3019]

The Curse of Adam Jones is real

[@davids9192]

It’s “I saw” man.

[@Jonathan_Doe_]

It’s a real Les Paul now! Joking aside, it’s a clean break and that colour shouldn’t be too hard to colour match or at least blend with the original nitro enough you won’t really see the repair.

[@orlock20]

I'm going to guess it's going to break even more as it gets tossed around in shipping.

[@stewartross13]

Trogly never keeps anything that is fixable. I get it but he's not a player so he's not interested in it for playing it he's interested in it for documenting then flipping. It would be a super easy job for a competent luthier and would be almost unnoticeable

[@UmVtCg]

twoodfrd could fix that broken headstock in a jiffy.

[@JohnnyArtPavlou]

Not a jiffy, but he would do it right. I love that guy.

[@grobinson7889]

Yup! send it to twoodfrd

[@Jonathan_Doe_]

Did someone say ‘channel collaboration video time?’ Oh yehhhh

[@hkguitar1984]

@@Jonathan_Doe_ That would be the way to go, great idea Johnathan. Especially if Austin showed up personally and received some pointers/tips from twoodfrd.

[@evil1st]

naw the guitalogist

[@asherrice5289]

Trogly, you should review the new Lego Stratocaster that’s actually Fender licensed.

[@mcshootydotjpeg]

All the reviews I've read say it sounds like it's made of plastic.

[@Moyetniishiswa2000]

More design integrity than the Gibson...

[@clarkbabin9799]

I'm not one for that kind of thing but having seen it online I'd consider buying one.

[@connorbettge3810]

i NEED to see this

[@Forest_Fifer]

"Let's put it on the workbench and...um...build it"

[@Scaredycat-dad]

I tip my hat to you Trogly, I knew it was coming but I swear I physically felt that headstock break when I saw it. It’s impressive that you kept going. It would be so awesome if the luthier that gets a hold of this guitar does the double stinger as you suggested and it became an absolute killer players grade guitar. I hope we see this guitar with that repair someday. Way to press on!

[@Heavymetallord1]

To be fair it does look like a really clean break and it might not be a brutal fix, I mean sure the guitar will be tainted as a headstock repair but the fix might look really good and hard to notice

[@tonedpeter]

That really sucks man, I still wanted to thank you for all the videos lately, there’s some stressful stuff happening in my personal life lately, and your videos have really helped me through it Thanks :)

[@kaitodesire]

Good luck to you sir 👍

[@mightyV444]

This too shall pass, and may it happen very soon! 😌🙌🌈

[@88_TROUBLE_88]

Jesus - this man is down BAD and imagine being down so hard that watching a neomaxizoomdweebie dismantle overpriced instruments while admonishing the company for not charging more is the highlight of your day.. GG dude =/

[@recordcollector0665]

“My disappointment is immeasurable and my day is ruined”

[@lunchb0x1986]

Dammit I knew someone would have made the joke first. 👍

[@neilpatrickhairless]

*glares in ReviewBrah*

[@aarotoropainen9402]

Exactly.

[@georgiosvavliaras1066]

Ah yes, a fellow man of culture

[@otisdriftwood3829]

What a bummer, it sucks that the demands on shipping companies are such that things are thrown around, but that is our reality. I can personally attest to this as I work in the shipping of food and personally average over 65,000 cases moved,loaded, and shipped per week myself. There's just no time for a gentle touch. Thanks for finishing the video anyways, still a cool guitar and as I have heard many times LP's are better once the headstock is repaired. I know I have heard it multiple times from many people but I remember Kirk Hammett saying that for sure.

[@graftongodofmemes]

The only people that say that a headstock repair les paul is better ? People that are stuck with a headstock repair. It drops the values by half,at the least. I personally wouldn't touch one with a ten foot pole( with gloves on). Just because the resale value is badddddddd. U don't care about playability when you're spending over 3k for a guitat

[@KazeAkiyama]

@@graftongodofmemes Oh boo hoo the value is lowered. Just means you get a higher end guitar for cheaper.

[@rkh7169]

@@graftongodofmemes except Kirk's guitar is worth more than your house... with a headstock repair.

[@graftongodofmemes]

@@rkh7169 I bet you've got a headstock repair

[@rodrossi9749]

@@graftongodofmemes..... no instruments with repairs are worth as much as before the repair. No matter who owned it. REPAIRS DEVALUE ALL GUITARS.

[@mattw.6726]

Given how sick that thing sounds even with the break, I'd be sorely tempted to see if I could get partial compensation from the shipping company, keep the guitar, have the headstock repaired, and then just rock out on it. Then again, I'm not Trogly and don't own any Gibson LP Customs. XD

[@carnacthemagnificent2498]

I had an ES-335 I got on Reverb show up in the same condition. I reported it to Reverb and they offered me, I think, $200 credit so I could get it repaired. I refused, the broken guitar is worth half what I paid. In the end the seller agreed to take it back and I guess Reverb compensated him instead. Bottom line: I think they almost force you to return it because what they offer you in compensation is not great.

[@guitarjunkie7124]

Not worth it

[@HipsterEatinShark]

Had an early 80s Hamer that I did that kind of thing with long ago. Beautiful guitar, crafted so well--I wanted it to work out so, so badly. Take it from me, it will never be 100%. Just frustration, problem after problem. Great when it was on, but occasionally there would be this stupid click click sound then bang, out of tune. Better sometimes to just move on to the next one.

[@88_TROUBLE_88]

@@HipsterEatinShark This is how Brundlefly eats: 🍲🤮🥘🤪😛🍜🤤🍫

[@JokersWild70]

Right, but unless the shipping company packed it, the seller is at fault for either not loosening the strings and doing a poor pack job on the inside of the case. That headstock is not touching the case, so it needs to be cushioned, and also protected on top as well.

[@brythecracker]

Trogly, Your good natured attitude and the way you reacted was the real Example in this episode. You not only educate and display great guitar examples, you demonstrate integrity and what a positive attitude is all about. This turned out to be a fantastic episode! Thank you Trog!!

[@michaelmoore7975]

If it had been me, there would be 15 minutes of dead air with my boots in picture as I lay catatonic.

[@carolinehaf21]

No way, too much blood boiling and swearing to do that lol

[@Captain_Yata]

I'd just cry for an hour and then never play guitar again

[@calebkey2050]

Hell, a headstock repair is practically a right of passage for a Gibson. I’ve even heard the repair actually leaves the headstock more solid than factory. I’ve had (way) more of them with repaired breaks than without lol Seriously sucks that it happened to begin with tho, can’t wait to see this one repaired and back in action…

[@JohnDoe-tx6uy]

It will be more stable indeed. If it breaks again, it will not break at the glue joint, and that is, where it was the weakest.

[@stephenshoihet2590]

I don't play my LP very often but sometimes i open the case just to have a look and half expect it to have a broken headstock lol

[@matthewf1979]

Hey, at least it can be repaired and if done right it’ll be unnoticeable. Good luck with the insurance, I don’t have high hopes.

[@Justin.Franks]

Still going to lose a lot of its value even if repaired perfectly.

[@hkguitar1984]

I think he said he has business/commercial insurance, he won't have any problems with his claim. Really sad this happened to see such a nice instrument in such good condition.

[@mpirron1]

If he has commercial insurance he'll have no issue, business is business and it'll get done. Your "Average Joe" would likely have to jump through hoops blindfolded on one foot with their hands tied behind their back, you're right.

[@mpirron1]

Hopefully it was claimed at estimated retail value instead of what he paid, that's up to the shipping entity usually though.

[@guitarjunkie7124]

It cannot be claimed at retail. Its whatever his used purchase price was.

[@Greg-vd5om]

Trogly's in the HOUSE!!!

[@88_TROUBLE_88]

😒

[@YesItsReallyKeith]

sometimes packing it too tight can cause breaking..... no wiggle room... that's why buildings and bridges are not built "tight" or they would snap.... I scolded Amazon one time as they put that bubble wrap over some CD's i bought and a box put on top of my box pressed the bubble wrap into the CD cases breaking all of them !!!! totally blows for you Trog !!!! it shows you're a good guy cause I would have used more colorful words in that moment !!! hope you can resolve and recover the costs....i hope the seller didn't break it before shipping !!!! keep us posted !!!!!

[@carolinehaf21]

What a shame it's gorgeous!! 😭😭 Does that mean there was likely an undisclosed crack there before shipping and that's why it broke even with all the padding?

[@banditkeithkingofduelmonsters]

Are gibsons made out of balsa wood? As someone who builds guitars I can assure you wood is really tough. It doesn't easily break like that unless something weird happened. Also, why doesn't gibson use quarter sawn wood if there guitars break like this? There wood selection must be trash.

[@killemall1983]

Gibsons design is the absolute worst from a woodworking perspective. There is less than 1/8" of wood behind the truss rod rout. No volute, and plus no scarf joint. Gibson is trash for leaving it this way but its "tradition" so they dont change it.

[@shawnawesome7770]

Its the angle of the headstock aswell

[@ileutur6863]

I mean you build guitars. So you know what happens when the headstock is st an angle?

[@C0urne]

@@killemall1983 It's not Gibson just being traditional, it's their customer base that wants traditional. Gibson is a shitty company in other aspects but the outdated design choices are what their customers want.

[@cmdredstrakerofshado1159]

Honestly I would not own a expensive custom Gibson there so many weaknesses in the design their a disaster waiting to happen . Even guitar owners who baby there guitars suffer neck failures due to inherent design problems/weaknesses and or low grade woods Gibson uses in there most expensive guitars 🎸. It really massive bummer this happen but it's very Gibson.

[@Ninjametal]

Props for still demoing that busted axe with the floating headstock, it actually sounded pretty decent

[@nalukeko]

That the original case? looks like my '73 custom case. The head touches the back and likely can easily get knocked for a crack. I added a little extra cushion to the neck cradle to provide a gap between headstock and case, but usually use a different case altogether.

[@craigmacgibbon9166]

Surely for this to be a true Halloween Centipede, you would need to find another Centipede with a broken headstock, take that headstock and graft it on to this one...

[@thedutchdjentleman]

This is so diabolical that I love it

[@clovergrass9439]

How exactly did the break happen? It was in the case. Was the case damaged? Was it sudden impact? What exact force created the break and how much force is needed to break it? It seems strange that without damage to the box or case this would happen.

[@Wargasm644]

Yup. The video was edited too. Never shows the break directly out of the case? Hmmm . I bet he dropped it 🤣

[@SergiOrtiz]

My sg fell on its face while inside its gibson hard case and got this same headstock crack, only mine was worse. I learnt to never lean a guitar on the wall, it must be lying completely on ghe floor to avoid this type of accident

[@evil1st]

@@SergiOrtiz oh god please don't leave guitars laying flat on the ground, that's how you make someone trip over it and snap the neck right in half lol

[@SergiOrtiz]

@@evil1st inside hardshell

[@clovergrass9439]

@@SergiOrtiz Wow, so your case was on the ground, fell down on the top part of the case onto the ground and that was enough to crack the neck where the headstock meets the neck. That's amazing considering the neck is cradled right there as well. How hard would someone have to hit to crack the headstock with a hammer if it was an experiment, not much I guess.

[@dosgos]

How should you package this for return? Should you remove the strings? Should you reinforce the break area with blue painter's tape? For sure, the blue tape can stain or pull some finishes; and eventually goes permanent or the goo gets difficult to remove.

[@joshuataft5541]

That's too bad..I love the look of the binding with that top

[@jimmyjames2022]

Shipping problems are one thing, but we can also blame Gibson for catering to whiney collectors who dislike a volute when this headstock design absolutely needs one on every single model, even reissues. Either redesign the break angle or put a volute on it. Or don't ship Gibson guitars anywhere. It doesn't help that the case brace is right at the weak point. Brave Trogly going on with a full review and demo!

[@christopherpcline]

Volutes don't solve the issue unfortunately.

[@booster115]

It should just be mandatory for Gibson to use bubble wrap on the headstock neck or some sort of soft thick cover

[@Breathemusic4202]

thats exactly what i said.....due to the fact that these stupid gibson cases raise the headstock while the guitar is resting in the case, makes them WAY more vulnerable. I would much rather ship it in a flat hardshell case. Another reason why I probably will never own a Gibson. I enjoy my tom andersons and suhrs. Although IF i found a deal on a centipede thats about the only LP i would ever buy. that color combo is just SICK

[@jondough76]

I could feel your heart sink when you discovered the break. So unfortunate on such a gorgeous guitar. The price one pays to be a Gibson collector..

[@karengayle9331]

Sounded like you were playing that old favorite " When you broke my headstock you really broke my heart" !

[@robertjones4862]

Trogly this is a classic case of glue failure. I have lots of experience with building various joints with hard and softwoods . The scarf separated . I am not certain whether old glue , or some sort of chemical problem with wood and glue but this sort of thing generally is caused by the joint not being clean . Thanks for your time.

[@Riverdeepnwide]

Over the years I’ve noticed varying fits in cases that can more or less protect or endanger the headstock to neck transition area. Check underbody support, neck support(s), and absolutely the rear of the headstock must clear the bottom of the case without the headstock face bumping into the case lid. Some folks have made and use extra supports to stabilize the stress point.

[@ravencrestmedia]

Were the strings very tightened up on arrival? When I worked for a vintage guitar store we commonly sold $4,000-$20,000 pieces in the mid-late 90's and we always shipped with the headstock isolated underneath and the strings were detuned quite a bit. We moved a few dozen pieces a month and I can't recall a single insurance claim.

[@rv6205]

I have a 10,000 dollar Murphy Lab that i wanted to insure to ship UPS, but they were quoting 800 bucks with insurance....Did you insure all guitars or just take a chance ?

[@chris_2714]

Dang! The fact that you waited for years for a good example to come along makes it even more heartbreaking. Beautiful guitar nonetheless.

[@knockhardproductions7157]

If that chip isn't in the case then it broke before shipping... I'm just saying... sounds Insurance fishy. Dropped...broken...shipper sends it anyway...blame UPS.

[@SergiOrtiz]

Nope, these things break inside their cases sadly :( it happened to my sg standard while in its hardshell, no noticeable damage to the case.

[@acoffeewithsatan]

@@SergiOrtiz yes, these things do happen, that's how people also get away with insurance fraud. What the OP's saying is that Austin may as well look if there are trades indicating whether it happened during shipping or whether the seller pulled a quick one after messing it up. Anyways, in Austin's shoes, I wouldn't bother about that, as matters would get a lot worse for his side in regard to getting compensated for this bummer.

[@hkguitar1984]

It would be interesting to find out, maybe investigate to see if there are more breaks with guitars that are using the heavier Grover style tuners. Until you hold them in your hand next to a Kluson style tuner it is difficult to imagine how much heavier they are. Even with a simple fall the extra weight of the Grovers would impart much more force on the headstock. Just my $.02 Cents but I think the lighter weight Klusons are a better choice.

[@FrankJmClarke]

"Fudge" is amazing self-control, well done!

[@Swodie_Jeetin]

You realize he can do as many takes as he wants, right?

[@Jzap44]

Oh boy... what a beautiful guitar what a shame

[@JohnDoe-tx6uy]

Good packaging does include protecting the headstock, and lowering string tension. If you don't choose UPS, the throw it around for fun, drop it 20 feet from the plane, etc. My guess is it fell on its face side. Bummer.

[@kurosumomo]

Lowering string tension makes the guitar more fragile, always keep tension on the strings, when traveling/shipping and when storing. The only time you lower string tension is on multi-string basses (8+), and you lower every second string, not all of them, but that's because they're under massive stress from the get-go, unlike guitars. Guitars especially fragile ones, need the tenson to stiffen the whole deal, and angled head guitar will break 10 times easier without strings as one that is properly tensioned. Best medicine to avoid broken headstocks is to avoid angled headstock guitars in the first place.

[@JohnDoe-tx6uy]

@@kurosumomo This particular guitar fell on its face by the looks of it, so the string tension could have only been adding to the stress to the backside of the neck, so less string tension could have even saved it. Also I unboxed Bakers, Collings, Goodalls and Froggy Bottoms with tightly padded headstocks and basically no string tension. So this is what I go by, not 20 string basses. I think they know why they do it.

[@kurosumomo]

@@JohnDoe-tx6uy Honestly, witnessing over 100 guitars getting dropped on stage, on tour, from trolleys, from strap tears, at almost every angle, I'd be willing to go as far as to say that this guitar was packed with a broken headstock.

[@JohnDoe-tx6uy]

@@kurosumomo If it was damaged beforehand, there would be visible damage to the nut, the frets, the headstock, or the tuners, which there isn't. Transport damage is much, much more plausible.

[@matthewgreco7489]

Not sure if this is the case here, but always tune down a guitar or slack the strings completely before shipping.

[@joermnyc]

That’s how I’ve always shipped guitars, but then I’ve been getting them tuned, or almost tuned and it’s fine, but I’m always worried if it’s an angled headstock, especially if it’s not in a case or gig bag.

[@jimmyjames2022]

My luthier (a top one in my city) said that actually causes more breaks than leaving the tension on, because the break comes when the headstock pressure is down away from the neck and string tension counters that pressure. You can see with these cases the break comes from the case brace as a pivot point for the headstock going down.

[@joeress]

It's times like this that you can only console yourself with the fact that it's just stuff. Beautifully crafted stuff. But ultimately just stuff. Even a one-off guitar or amp or pedal can be replaced with something good enough. Family and friends can't be replaced.

[@hkguitar1984]

Well said Joe, very well said.

[@hkguitar1984]

This is a shame, the Centipede is one of my favorites.

[@upload2352]

Haven't read the 600 comments, so someone else may have mentioned it, but I'd return that guitar to the seller. It's his responsibility to get the guitar to you in the advertised condition - you shouldn't have to deal with insurance, fixes, etc. When I ship any Gibson, I always loosen the strings to take tension off of that weak spot. When I purchase any Gibson, I insist the seller loosen the strings before shipping. With full string tension (150-650 pounds, or so), it doesn't take much of an impact in either direction to snap a Gibson headstock, even if it's well packed, supported, etc. Finally, I think the first thing to do upon discovering a broken headstock is to remove all string tension to avoid a catastrophic break that could cause physical injury, and/or a more complicated repair. Thanks for the great videos! I don't know how you're able to crank out so much content so frequently.

[@christopherguzzi1316]

It's a shame, but I like the double red stinger repair idea. And I have to say, you're very dedicated to still go through with the playing demo. You've taken drop tuning to a whole new level.

[@PeterMoore350]

I’ve watched this one before but it’s Easter Sunday here and strangely came up in my feed. I know the headstock angle is a big design flaw of LPs but should they be shipped with the strings detuned down to zero tension? Would that have helped?

[@SeanDS89]

just gotta say man, I love your positivity! You roll with the punches like a champ lol

[@hkguitar1984]

At the 11:15 mark you mention the tailpiece "tooling" mark. That ridge on the underside of the tailpiece is actually the casting mark (pretty big difference).

[@allisonholmesmusic97]

Thank you for that. It always makes my eye twitch when he says that

[@edc3093]

I believe the headstock/neck joint broke because it was in a Gibson Custom Shop Case. Those Gibson Custom cases and the Historic Gibson Custom Shop Cases have only 1 neck cradle and the cradle is between the 10th and 12 fret, which causes a fulcrum and lever effect with some contribution from the tension on the neck. Regular Gibson Les Paul Standard cases (the $200.00 ones) have support cradles on the neck in two places (a) between the 10th and 12th fret, and (b) at the nut cradling the first fret. That is why I bought a second Gibson Les Paul Standard case with the 2 cradles for my Gibson CS R0 Historic VOS to avoid the problem. Note: at first that Gibson was shipping the R0’s in the historic Lifton case with foam blocks above and beneath the headstock and it appears they have now actually made “pink” covered blocks in the historic cases. Unfortunately, Gibson is unwilling to give (heck it was a $6500 guitar) or even sell the pink/color matching covered foam headstock support blocks. I know this because when I called Gibson (multiple times), the Customer Service Rep was a complete dud and no help and said they are not for sale and is not available to be given to existing customers.

[@blacktoothfox677]

You've NEVER had a broken LP headstock before??? Welcome to non-volute Gibson. But well done for making lemonade out of lemons. Still a good show, I mean.

[@Johnny_Doe]

1974 Gibson Les Paul Custom. Always the way to go….Volute and all.

[@northwestrider369]

I had a 91 les Paul that in 2006 fell forward off its stand somehow and the head stock broke exactly the same way. My quotes teacher knew a guy from his playing days, the guy put a dowel rod in and glued it all back together. Did a real good job, still to this day plays just as good as ever and I have not had any issue whit the repair job. Unless you get a close up look at the back, you would never know.

[@adiohead]

Always loved the 490R/498T pickups.

[@tacsnackairsoft2024]

I think i saw that guitar on reverb, I almost bought it

[@mcshootydotjpeg]

I was scared to death of this happening on my Epi SG when it was in shipping. Sucks to see that you had to deal with it.

[@TheDistortionist]

Ironically, Epiphones are susceptible to headstock breaks due to the multi-piece neck and shallower headstock break angle. But I understand they still make me nervous too lol.

[@thebadterrorists5323]

@@TheDistortionist Epiphones have a scarf joint, they are not susceptable to headstock breaks because of any multi piece construction: a shallower break angle means nothing. The scarf joint is done so as to not have to carve the neck out of a huge block of wood and as a consquence not only makes for a cheaper neck cost but the wide glue joint is very strong. No irony involved.

[@activese]

Hi Trogly, there is a part of wood missing near the break, look for it in the case? so you can retach it

[@iambriannewkirk]

You hit the nail on the head, because I would love to know what auction house this guitar is heading. Also would you consider a good/fair price for this guitar in its current condition?

[@jasonmyers7410]

I have a technical question for you guys. I changed my strings on my new Les Paul Classic. I didn't change any adjustments with the bridge or tail piece or the string gauge. So now.....I have the dreaded fret buzz on my low E string. So bad, the string doesn't resonate. What gives? Thanks, guy's.

[@WalkenDead]

I had a Prophecy Epi come to me similar except with the string tension off you couldn't see the break. It wasn't till you tuned the guitar up that it was obvious. I bought it new from Musicians Friend so there were no issues on the return and they replaced it with a killer one. I guess what I'm rambling about here is I can feel the pain, but not as acutely

[@michaelgriffin5304]

Actually sounded pretty gnarly downtuned like that. I may have to try that with my LP.

[@gabewilliams7462]

At least it’s a clean break. Also, as soon as you break a headstock, TAKE THE STRINGS OFF!! The more pulling those strings do the worse off you’ll be.

[@georgerobartes5989]

There is a clear cellulose lacquer I use called " biker ink " here in the UK in which with a couple of coats the darks even bare mahogany are unaffected but the whites turn amber , almost nicotine colour and stains plastic binding , antiques gold replacement Gibson headstock logos like on my 2010 Gibson Melody Maker Gary Moore tribute I built from a good but scruffy original stripped back to mahogany body and korina neck which I coloured to match the much darker body. It now has a beautiful mahogany neck and body with 3 tone burst top , Gary Moore signature on the headstock with early but very nice Grovers , early DiMarzio SD1 Bridge humbucker fixed directly to the body at the correct height and properly matched pick guard cut out , gold witch hat Gibson knobs and of course Gary's favourite Dean Markley hybrid strings . Boy did Gibson miss out on this one ! Gary Moore used this as much as Peter Greens '58 standard at gigs sometimes solely using the MM . Just for Halloween......It's a monster ! You can see Gary playing his from half way through the 1977 Thin Lizzy Sydney gig fully recorded by Aus TV on You Tube . RIP Gary , the worlds greatest and most versatile guitarist . You have a long way to go Mr Bonamassa, but trying to emulate is the kindest form of flattery , but please tell me where your latest " Time Clocks " is going ? I refused to write the lyrics for Musixmatch when requested .

[@saltyjohns8687]

I would love to have that to repair and add to my collection of broken les Paul's. Would be the first gibson. And it checks all my boxes. Trans Blue flame top custom an odd one at that!!! What a shame

[@mkenific]

My first Les Paul, a 2005 Standard Premium Plus, after a few weeks fell off a stand and broke the headstock exactly like that. Still have it. It plays and sounds great.

[@the_fleeing_dutchman]

What a bummer Austin... such a shame. Just a few questions. Did the guitar arrive with tension on the strings? I also noticed that the strap button on the bottom wasn't removed as wasn't the toggle switch tip. Is that not the best and safest way to ship a Les Paul? Take the tension off the strings, remove the strap button and the switch tip? I don't often see the strap button removed at your unboxing videos.. Anyway, hope the guitar was shipped fully insured and that you'll get it repaired..

[@nsp477]

I'm curious about the legal liability part of this situation. It looks like the shipping company is responsible for the damage but, how much do they need to pay? Full price of a new guitar? Average price in the used market? Just the cost of the repair? Also, who are they liable to? The seller, or the buyer?

[@EarthAltar]

They pay the insured value to the seller. The seller then reimburses the buyer.

[@nsp477]

@@EarthAltar Makes sense; thanks.

[@EarthAltar]

@@nsp477 👍

[@dajerk7082]

You know that broke before it was wrapped up. No damage on the box, that's suspicious.

[@richardmckenney9434]

Generally when headstocks break while the guitar is in the case it's because the case has been propped up and then fallen flat on it's face, so there's a whiplash effect that causes the headstock to jerk forward at the nut. Unfortunately, it's very easy to knock over a shipping box in such a manner that the case goes flat on it's face, and it usually doesn't mark the box in any way, so the person just picks it back up and pretends nothing happened.

[@Wargasm644]

I have my Les Paul Custom tuned to C# Standard. Freaking Brutal. I have another Custom Shop Gibson tuned to Drop D quarter step down, and a Gibson USA in D Standard. Gibson’s just sound filthy when tuned down. I have my ESP’s in standard tuning. They sound crisper than Les Paul’s in standard. So my Les Paul’s are my sledgehammers and my ESP Eclipses are my scalpels . 🤘🏻

[@marcy_law]

I actually think the tuning sounds really cool. After a second listen, I'm actually going to try to steal the sound. It definitely sounds different, but it sounds pretty cool

[@paulwaldrop]

Looks like a clean break. Good luthier could fix it. And with as many Les Paul Gibsons and you touch, it had to happen eventually.

[@thomaskafafian2871]

I still wonder if it’s better to ship guitars in tune. I used to hear you should loosen the strings. Lately I’ve heard to ship it in tune. I can help but think the pressure of the string combined with a firm drop snapped that headstock though.

[@lukekelly4360]

Yes

[@izeshmikurac]

Oh man. I usually like subtle huitars, like black and gold customs, but I'd rock the sh*t out of this guitar

[@jamesnorton7601]

That's a nice clean break. It will be fixed easily. That is an awesome guitar. Keep it forever Austin

[@banditcosmo]

What's the best way to prevent this from happening in shipping? I'm thinking bubble wrap around the headstock, make sure the guitar doesn't move in the case. Anything else? I'm shipping an SG across country on Monday and this has me worried.

[@richardmckenney9434]

Generally when headstocks break while the guitar is in the case it's because the case has been propped up and then fallen flat on it's face, so there's a whiplash effect that causes the headstock to jerk forward at the nut. Unfortunately, it's very easy to knock over a shipping box in such a manner that the case goes flat on it's face, and it usually doesn't mark the box in any way, so the person just picks it back up and pretends nothing happened. I always pad out the area around the headstock when shipping a guitar with an angled headstock so that the whole headstock is fully supported on both the front and back face - that reduces the risk by a huge degree, I think far more so than loosening the strings.

[@zenistermister9695]

Nooo! 😥 I'm sorry you had to experience that... It happened to me with a Dean Stealth.

[@zipzipson6556]

If you can't find the chip in the case. The guy packed it broke. People will do that. And blame shipping.

[@Almost_Baked]

Yep, if there aren’t wood chips in the case, I’d highly question the seller.

[@hkguitar1984]

I believe the Seller is a longtime friend, collector and customer of Trogly's, not very likely anything dishonest took place. More than likely the box simply fell over from upright and the headstock just snapped, sadly I've seen it happen before with a well packed Gibson.

[@clanofhousecats8079]

This is heartbreaking especially because of the model this is. I really like blue and yellow color combo's too.

[@PastelComGini]

Well, for the resell price it sucks, but for the guitar, I guess a good luthier can keep the Gibson silk and repair it without any problem.

[@patrickhale424]

Still sounds great !!! I would be happy to own that guitar. My Slash Les Paul from 2003 with the piezo had a neck break and once repaired it was fine. No issues at all.

[@TheMrMRsmoke]

Buy it then

[@michaelworse6034]

> this ! No problem with a break like this . A good luthier and you‘ll rock out with it for another 100 years !

[@disco4535]

5:03 If Dimebag Darrell had played Les Pauls

[@dommadonia9207]

Wouldn't last past the opening song.

[@disco4535]

@@dommadonia9207 I have to admit, you're most likely right lol

[@scottenglert4083]

Maybe it can be repaired and the repair somehow incorporated / covered by a centipede graphic that wraps around where the break is... might be kind of cool (trying to make something out of such a sucky situation)

[@oh-totoro]

Honestly, I wouldn't say it was shipped very well. Sure, there was plenty of protecting/packing around the guitar case, but nothing inside the case to prevent movement of the headstock. Were the strings still under tension as well?

[@ingos5233]

Looking at the binding on the neck, its obviously painted over. I think the only additional step is painting the face of the headstock red and scraping the binding before painting the whole guitar with yellowed clearcoat.

[@birdmanbl]

May I suggest Dave Neely at Neely guitars on Sunset in Hollywood....He can make it better than new

[@ArchieOnEarth]

I wonder how UPS handles this when they take the guitar back. Do they arrange for the repair, or just send it to auction in broken condition?

[@HenkeEdge]

Was that little missing wood/paint chip in the case? Or did the seller packed it already broken and tried to pull "a fast one"?

[@michaelhall736]

Aw man, I'm sorry that happened. I hope you can get a refund, get another one, or take it to get repaired. Why do people handle these with such little care when shipping? These are delicate instruments.

[@michaelhall736]

@@leegollin4417 It didn't break all the way off like others I've seen so it probably wouldn't be a very difficult repair if he decides to get it repaired instead of getting another.

[@brittsmith8260]

Folks, when boxes are moving through the Fed Ex, UPS or USPS sorting facilities, nobody is concerned about how fragile a package or box is. Its all about moving them as fast as possible for delivery. Years ago I had a Christmas job at UPS unloading tractor trailers. I was supposed to move every package by myself from those 40 footers so speed was the key so being gentle was not part of the equation.

[@picksalot1]

It's sad that happened to such a pretty guitar. From the playing samples you were able to make, it is a very nice sounding guitar as well. Hope it gets a good and invisible repair, and as you said, it makes its way into the hands of someone that couldn't have afforded it otherwise.

[@joermnyc]

I would always bubble wrap an angled headstock as much as I could, nothing touching the case, but just something to take any bumps in transit.

[@Gilby1231]

I believe that string tension is the real culprit. Maybe de-tuning may help surely? My ES-175 suffered the same fate. It fell over in the case and I heard it snap

[@manuele.itriagom.728]

Imagine saving up money, as a normal person in life, to get your hands on a Gibson. You finally manage to save the money and get a broken headstock one. That must be horrible

[@kingstumble]

I once had an Epi Blueshawk that somehow acquired a fractured headstock. I've no idea how it happened. It had never left my house and I hadn't dropped it nor had anything fallen on it. A total mystery.

[@94dodgedude]

That tuning is 60s good enough for rock and roll. Bummer it happened, but hopefully someone falls in love with it after getting it fixed. Thanks for all the great content!

[@jamesmarkham7489]

I got a squier shipped to me recently that was packed completely loose but double boxed and it arrived with the skunk stripe popped out.

[@bb.6969]

hey austin you could contact dave from dave's world of fun stuff or tim woodford if you want to get it repaired, they're both content creators on youtube and know their stuff realley well plus they'll probably make a video on it so you can see how they repaired it

[@hkguitar1984]

I can't imagine Dave and Trogly in the same room together................ Tim Woodford would be my first choice.

[@dommadonia9207]

A heat press is useless in this example.

[@riffsnreviews]

'it was packed really well" No the case was packed really well, the guitar wasn't packed at all, all that packing around the case probably gave it bounce if anything...

[@thrivesuffer4787]

Def looks like strings were at tension before shipping. Remember that break point is less than a quarter inch of wood on a gibson.

[@edwinstovall3334]

Boy, Austin, I wrecked a cheap Glarry earlier this month trying to do some mods, but at least it arrived intact. It arrived in a single box, and it was fine when it got here. What a shame! I'm sorry for your loss -- even if you can recoup your money!

[@igorshunch]

Also still managed to pull off another killer vid! Entertaining and informative. As usual. Thanks man! Made the best of it.

[@tacsnackairsoft2024]

Dang

[@Bobletizia]

any way that i could follow this guitar to try and purchase it.

[@Almost_Baked]

I’d love to buy a Rhino, I’d be interested in the Centipede as well.

[@lazyboyrider4607]

So sad to see such a beautiful guitar damaged like that. Great save with the episode! Enjoyed it.

[@philson138]

what's the difference of a r7 with a flametop to a r9? (i thought the difference r7/r9 is just the flametop)