MY EXPERIENCE W/ THRIFTBOOKS

[@ElleVera]

Just to let y’all know, I have uploaded a video with some updated information if you’re curious: kzbin.info/www/bejne/faLMiXybr9d2gtU

[@ioioxo]

Thank you!!! Was about to order about 30 books in like new/very good condition and needed confirmation that everything was legit. Nice to know about customer service and how they deal with issues! Ordering tomorrow, thanks again!

[@ElleVera]

Hope it worked out for you!!

[@ChilisBabyBackRib]

How'd it go if you don't mine me asking? :)

[@ioioxo]

@@ChilisBabyBackRib it was interesting… I’d probably buy from them again though. Out of the 30 books, more than half of them weren’t in the condition that were advertised. I contacted ThriftBooks and was able to get refunds on the books. Since I’m in Canada, I couldn’t get another copy for free because they only do that for the States. Also shipping was not refunded, just the books. Some of the issues were that one book would be listed as like new but had writing in it. Or it would be listed as very good and the spine would be slightly damaged. Nothing too dramatic but when you look at their definition for each type of condition, the books I received didn’t match that. Overall satisfied and was able to get my dream library with every single book I’ve ever wanted!! They definitely are great for finding cheap books all in one place. They’re only issue is how they list the condition of the books. But customer service is 10/10! Hope this helps!

[@ashleyburks4639]

You're hella great for your response/experience with them.

[@ioioxo]

@@ashleyburks4639 awn thanks🥹

[@MariaInIowa]

I try to buy only hardcovers, and recently had an order of 4 hardcovers in. One arrived a softcover. They asked me to donate it to charity and they would send me the correct edition. Replacement arrived, also a softcover. This time they told me they were sorry but there were no hardcovers available and asked me to donate the second copy to charity also -- AND they refunded my purchase price. Exceptional customer service!

[@angiii]

I love Thriftbooks so much. I typically purchase "Good" condition books & they're usually in pretty decent condition! I don't mind a little wear and tear though & I really like the discounted price lol

[@joeknecht429]

Super negative experience with those guys. Placed two orders, all for like new or very good conditions, and received books in old, stinky, filthy shape… only half the books were good enough to put on my shelf, and that’s after sanitising and some minor taping.

[@caliinthevalley24681]

Same here. Bought $100 worth of books and 30% were in very good condition and the rest of the paperbacks were just gross. I don’t mind used books but I want be told if a book was a library book with food stains on it.

[@pennypizza8784]

​@@caliinthevalley24681 I have to agree with you on that issue it really depends on which book they grab for you i called the customer service phone number for thriftbooks and I told them that you need to hassle your employees to make sure that you grab my copy of my book that is brand new not stinky with stains and that smell bad I mean honestly it's not that hard to go grab the correct one

[@babylam2321]

Thank you for this. I'm bout to make my first purchase 😌

[@susanfit47]

I like thriftbooks. I got 2 books that I recently got from Goodwill: Richard Scarry's Best Word Book Ever! (Little Golden Book, re-print) and Animal Babies (Golden Sturdy Book). Hoping to get more soon.

[@ConnorStompanato]

this was such a good and helpful video!

[@withlovelisa_]

ooh this was super helpful!! ive always been intrigued by thriftbooks but i was too scared to order anything because i didn't know if the 'like new' books were actually in good condition lol

[@mellowblueu]

so.... how were they? If you ordered by any chance ?

[@desireandfire]

@@mellowblueu ^

[@mellowblueu]

okay, so... I placed in an order myself that has already delivered and so far my experience has been pretty good, I didn't have to contact customer service since I was satisfied with my items. I ordered a textbook that was marketed as "good" and it turned out soo well, aside from the cover having a few scratches(1-2 not a huge deal) It would be "like new".the pages had no writing on it too.

[@Frenchie1116]

Thanks for the insightful video. You are a little ray of sunshine 🌞

[@rooseveltgoldstonjr-rz1dz]

I have order Webster's New World Dictionary yesterday it is acceptable. Is that fine I don't really know.

[@azure.heartz]

I buy my books and manga from resellers on amazon. They’re extremely cheap and arrive very fast.

[@delevingne8691]

Just pre-ordered manga from them because of the $15 free shipping. I usually buy from Kinokuniya or Rightsuff but I wanted that cheap free shipping. I’m just praying the books don’t come damaged.

[@azure.heartz]

Were they damaged?

[@delevingne8691]

@@azure.heartz Nope they arrived perfect. The only thing was that the shipping took forever even longer than rightstuf.

[@adreacrosby8342]

NEVER buy from thriftbooks. The Author does not receive a cent! I have two BRAND NEW books for sale on Amazon, and thriftbooks has gotten their hands on both and are selling copies without me receiving a cent. THIS IS NOT FAIR TO AN AUTHOR! I have asked such company to take down my books from their website only for them to refuse to. DO NOT buy from this place. Purchase elsewhere.

[@susy4511]

How come you are not receiving a cent if they bought them from amazon? How they got the copies to resellthem? They bought them or got them from someone who bought the book

[@Isaac-eh6uu]

​@@susy4511he/she is upset that people resell her books since he/she does not make any money from the books being resold. It is the same thing in libraries no additional money is made for authors.

[@Cheese_cutter26]

I bought a demon slayer box set for 160$ how long does it take to deliver because it only says order accepted does that mean it’s shipped?

[@ElleVera]

I looked through my orders and they all say accepted, but if it’s shipped there should be a tracking number attached! I will say, it can take several days for the tracking to update I’m not sure why

[@quanmichel3747]

Dawg they canceled my order like last week I was so hurt 😭

[@Cheese_cutter26]

@@quanmichel3747 same i even preorderd it

[@quanmichel3747]

@@Cheese_cutter26 same here, that’s was so unprofessional

[@Cheese_cutter26]

@@quanmichel3747 ikr

[@overdose956]

sheeesh that tear would bother me to! thanks for the vid!

[@bernadettebarba7288]

Do you still the extra copy of the Undying? Love Thriftbooks myself

[@paulbraga4460]

wonderful👌...mygreathanks and blessings