NDIS needs to be more “empathetic and efficient”, says Bill Shorten | ABC News

The Australian Crime and Intelligence Commission says organised crime networks are stealing as much as $1.45 billion from the NDIS each year. Subscribe: ab.co/1svxLVE
David Speers interviews Minister for the NDIS, Bill Shorten, about the alleged criminality in the system, and how the new Labor government plans to manage the scheme.
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