Neato D7/D5 brush is stuck and how to clean

[@sophyhiggins6307]

Thank you!! You saved my Botvac! I would never have found this out by myself or dared to soak these bits in soapy water and dismantle them. Worked like a dream!

[@rodcs]

Great video, my D7 brush was stuck, followed your steps and worked like charm. Thanks!

[@yveseysackers3916]

Thanks for your video. This was exactly the problem with my Neato. I got it cleaned and it is working again.

[@karenboggs7249]

Thanks so much for posting this video!! I could not figure out what was wrong with my Neato! You saved the day for me and I vote you House Hero!!

[@tykill]

It wasn’t super clear to me but mine was completely stuck! The black plastic was even molten and deformed. I managed to take the orange part off and clean it out and cut some molten black plastic off. Thanks for confirming this part causes trouble and that it is a common problem!

[@Hannu911]

My case exactly!! THANK YOU!

[@neilwesley8284]

Thx for this video. Solved my problem!

[@blondinedhamonville966]

thank you so much for your video. I was afraid of doing something wrong before seing it !

[@gio87vanni87]

hi friend my neato d7 always gives me the error "clean my brush"... what could it be?...

[@pmacken9028]

Video completely fails to explain how to dismantle the troublesome part that you call "this part", despite you fumbling with it ad-infinitum saying press "here" when we can't see what you mean at all - and then you never even dismantle it in the video anyway. So that's another five minutes of my life wasted. I've since worked it our for myself (which you could have shown in a sixty-second video).

[@eltonk6858]

So why didn't you make a video?