I really appreciate this video and your honesty! The pans of a $60 palette should not fall out the first time you open it. NARS should replace it for you! All the being said, it is a beautiful palette with a great shade range. Very wearable!
@brittanyrae_beauty2 жыл бұрын
I contacted customer service. I think they are going to send me a replacement.💖💖
@staceysamuels8516 Жыл бұрын
I’ve had my eye on this palette. I love that each shade is unique. You’re not the first person I’ve heard of the pans falling out and that is disappointing for that price point.
@brittanyrae_beauty Жыл бұрын
I had a good customer service experience. Luckily they refunded me💖💖
@ac20552 жыл бұрын
Yeesh. I can't believe all those blushes fell out! So happy for u that nothing broke. So are they supposed to be glued in or magnetic? That's kinda sad that the highlighter is like nothing. 😅 Glad to know the blushes are good. I like thr application on diff parts of ur face! It lets us see the colors all next to each other so the camera can't auto adjust or btwn shots and tint them, or some slight change in lighting btwn shots can't happen. 🙏🏼 I have too many blushes 😅, so I'm gonna pass. I just got Em Cosmetics Faded Clementine and Persimmon. I like Faded Clementine more bc it builds up naturally. It seems like a slightly orange-tinted ver of Essence's Bespoke. Persimmon is more straight orange right out the gate and doesn't blend out at the edges as easily. Faded Clementine is unique to my collection, but I could substitute Persimmon w Beauty Bakerie's Hey Pumpkin, which is much smaller and more travel friendly. Per gram, I think Hey Pumpkin is more expensive and doesn't have some fancy ingredients, but I kinda hate how bulky the Em blushes are. You're def getting the worth of $35/blush bc they're huge.
@brittanyrae_beauty2 жыл бұрын
Thank you! The first shade is definitely a blush on me. After building it up several times, I saw the pink hue. The pans appear to be glued, not magnetic. Em Cosmetics looks beautiful. That brand is definitely on my wishlist!💖
@2kim012 жыл бұрын
Super pretty! 😊 yes i want it 😍
@debbieotoole10722 жыл бұрын
I definitely want this palette, try using that first shade as a blush topper.
@brittanyrae_beauty2 жыл бұрын
I definitely will try it as a blush topper. After building it up like several times, I saw a pretty pink hue💖💖
@esolis37222 жыл бұрын
What you can do beautiful , is spray the brush with some setting spray and dab on the Nars highlighter so you get more pigment and glow , but I understand for that price , umm I’d be pretty disappointed 🫤 but anyways you look beautiful as always my friend , you rock it 😍😍🔥🔥🔥💗💗
@brittanyrae_beauty2 жыл бұрын
Thank you🥰💖💖
@biogirl13812 жыл бұрын
awww, that reallllly sucks about the blush palette, but at least it’s fine and i’m 1000% POSITIVE that customer service will send you a replacement in 3 seconds flat, especially if anyone from their company just watched this video. you handled this like a boss. it’s a gorgeous palette. i’ve never tried anything from nars. this looks stunning though. 💖💖💖
@brittanyrae_beauty2 жыл бұрын
Customer service emailed me back fast. I sent pics or proof. I believe they are sending me a replacement.
@biogirl13812 жыл бұрын
@@brittanyrae_beauty i knew they would. all they need to do is watch 3 seconds of your video. i want to get one so bad. i’ve never tried a nars blush and they look absolutely beautiful.
@LeanneGonsalves2 жыл бұрын
I would be irritated if the shades fell out!! It’s so expensive it should be doing that. I look forward to what their response will be. Nars blushes aren’t always my favorite so it isn’t something that caught my eye.
@brittanyrae_beauty2 жыл бұрын
At first I was impressed with customer service. They reached out to me very fast. Asked if I could send proof so they could further assist me. I sent a picture, then didn't hear back. I emailed customer service again. The exact same thing happened. Once I sent the picture, they never responded to me. At this point I'm so over it and want my money back.
@LeanneGonsalves2 жыл бұрын
@@brittanyrae_beauty yeah that is awful!! Hopefully they get back to you and you get your money back
@brittanyrae_beauty2 жыл бұрын
@@LeanneGonsalves I emailed them again, and they finally responded. A refund was issued🙌
@CarolynNichole892 жыл бұрын
That packaging is so cute! It's a shame it's crappy packaging though 😕 Hopefully yours was just a dud and they replace it.
@moniquecorrea17112 жыл бұрын
I just ordered on Sephora"s app:)
@brittanyrae_beauty2 жыл бұрын
Yay!! Enjoy🤗
@LL-ku8cr2 жыл бұрын
I gasped when the shades fell out
@brittanyrae_beauty2 жыл бұрын
😅 I'm just glad I caught it on camera! I was so happy they didn't break!! Nars emailed me back very fast. I think they are going to send me a replacement.
@plannersparkle83522 жыл бұрын
Can you ask the replacement, they fall out ! 😢
@brittanyrae_beauty2 жыл бұрын
Nars emailed me back really fast yesterday. I sent pictures for proof. I believe they are going to send me a replacement 💖
@Donaa.Rosa. Жыл бұрын
I suffer a lot to open this palette.. Has anyone faced the same problem?
@brittanyrae_beauty Жыл бұрын
I struggle to open all Nars palettes
@aleishabudgetbeauty2 жыл бұрын
Cannot believe they fell out omg haha nooo but you know… I think most expensive palettes aren’t worth it. To be real