New White Plains DMV office aims to improve customers' experience

They've heard the jokes and seen the memes on social media; the Department of Motor Vehicles knows it has an image problem. A DMV visit fills some New Yorkers with dread, anticipating "service with a snarl," but the DMV commissioner tells CBS2's Tony Aiello they're making progress, changing that perception.

[@review-report]

*Bronx DMV is the Worst!*

[@patricklewis5215]

Everything from the Bronx is the worst

[@shaun8256]

They know they have a problem!? How about reregistering your vehicle used to have 1st, 2nd and final requests!! Now you get a final registration notice, what's next a turn your plates in due to failure to register notice! uh slight update about that it was expired so i had to reregister fully, wasn't charged a late fee surprizingly.

[@stanmarsh9984]

I feel very sorry for anyone who actually works at the DMV.