Ninebot Max G2 suspension problem - eScoot Talks

Ninebot Max G2 has potentially dangerous front suspension issue and I have to share it with you. Ninebot says it's OK, but I'm not sure about it, so I'm pulling out of buying it.
UPDATE: Big thanks to viewers and comments and info provided. Looks like Front suspension comes like that from factory and error -0 is combination lock on the escooter.
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[@pawnyexpress]

So, the -0 thing is not an error, it is the screen where you enter your 4 number pin code using the combination of direction light switch + brake or horn button. It is actually really good and useful when the battery of your phone dies so you cant use the phone to unlock the scooter. Your scooter has the sound alarm disabled as it would be beeping really loud with its horn if you tried to move it in that state and flashing lights. The suspension thing is like that when you buy it (I own one from a batch from the end of last year, im in Europe), it seems to be by design so it can properly engage with the the rest of the "fork shaft" when you stand on the scooter or hit a bump. I have about 500km on mine and a lot of it on rough dirt terrain and it is fine for now.

[@escootIreland]

Thank you for the info provided. Unfortunately, it's not my eScooter, and I couldn't find info about "error -0" before publishing the video, and the user manual isn't with me.

[@pawnyexpress]

@@escootIreland No problem my dude, glad I could help out. If your friend remembers which 4 digit password he set up in the app, you just need that to unlock it and use it again. Maybe there is some default pin that is set up from the factory, I am unsure of that and cant check the manual for you atm.

[@escootIreland]

@pawnyexpress eScooter was shipped to him the other day, so hopefully, he will get itnsorted out. Thank you so much for the info and help.

[@user-hp5rj2ue9y]

Pin code and motion control can be set in the app under additional settings.

[@user-hp5rj2ue9y]

Maybe you can test with the suspension loaded, I think this type of suspension by design will have play unloaded (no weight)

[@goamage]

Hello eScoot. Just got Max G2. Made 3 miles on it. Front suspension has the same issue, but the wobble is about 3 times less than on yours.

[@escootIreland]

Keep an eye to see if it gets worse. Thanks for watching and leaving a comment.

[@Kangsteri]

Would be interesting to see how much that suspension is shortening the range for these...

[@marshallb5210]

Had an early version that must have wore out some bushing in the fork cause small bumps in the road were transmitted into the handlebars as if the whole fork/stem was loose in the frame (it wasn't, i checked) On a second G2 the fork was "ok" even after 1500km of jumping off curbs, but there is a small play in all axes. Thing is with this design you have to make them like cannondale's HeadShok with linear bearings to keep it stiff and still have small bump sensitivity ($$$), if this design with bushings was made stiffer you're gonna have more stiction which means even worse performance over small bumps. It's still better than classic fork suspension imo.

[@MegaPickolo]

Meine ist heute nach der ersten Fahrt immer noch stabil und nicht locker

[@Eugene.Golubev]

everyone got this play. Doesn't seem to affect the riding. I got more than 2000km

[@escootIreland]

Thanks for that info. At stock speed Im pretty sure it will last quite a while. With unlocked speed or field weakening unlock, Im not sure. Also it will depend a lot on roads and riding style.

[@dimaaasik_91]

Please can you tell you have 2000 km does this backslash can have to worry about, I have the same as on the video, mine g2 have on 5th July 800 km, I’m already have thoughts to sell it and buy more reliable g30p or Xiaomi ultra 4 )

[@andysoft83]

Hello, I have this scooter since ~150 Km and it came like this from the factory ( mine is manufactured date 2023) .... but I was puzzled when yesterday I went to a local store where they had a brand new G2 MAX and it was perfect no suspension play or wobble in the front fork ( manufactured date 2024) . I'm wondering now , if this issue will be present only after some rides or did they fix the problem and if I should return the one I have and buy a new one.

[@luis_camarena]

Tengo el mismo problema en la suspensión. 1,500 km y a penas lo he notado. No se si venia así de fabrica. México. Valdría la pena revisar uno nuevo. Quizá en Bestbuy EEUU

[@Ajhandyman17]

I just got mine today and it has the same problem and I noticed it right away from unboxing. I just opened the box and started charging it. I haven't rode it yet.

[@user-hp5rj2ue9y]

I see you got the information about the PIn code and motion alarm, another feature, you get 4 way flasher if you press twice on the directions...good for visibility when passing close to parked cars.

[@escootIreland]

Oh, that's some good info. Hopefully, they'll sort out the suspension issue because I really like it. Thank you for the info provided, watching and leaving a comment.

[@fccmbc87]

hello i have the G2 and checked it and mine has it too but it does not move that much just so little movement, i guess all scooters with suspensions has it like a tiny play movement, as for the -0 on the panel and the blinking tailight the scooter is locked against theft and can only be control by your friends Segway app on his phone he needs to unbind it from his phone so it will be free to use. Hope this helps.

[@escootIreland]

Thank you for the information provided. Yeah, it looks like all of them come with play. Some more, some less.

[@ap3401]

Thanks for explaining design problems in front fork of Max G2. I believe front suspension was not properly designed and potential consumers should think twice before buying such scooter. I have ninebot MAX G30P and to make scooter softer I installed fork with springs. After about 150 km. I lubricated the fork inside, added rubber gaskets under the springs, covered the nickel-plated surfaces with pair of motorcycle Front Fork Gaiter Dust Covers because they are too low and after each trip they need to be cleaned of dust, dirt and lubricated. Scooter become 15 - 20% softer with much better impact on front wheel bearings.

[@escootIreland]

Yes, I absolutely agree, and that's why I made a video about it. As I always say that if I spot something or change my opinion, I'll always post an update. Thanks for watching and leaving the comment. Feel free to share it if you know someone who has it.

[@neprevazutul]

Wow! I'm so glad I dodged this model and took last summer the Xiaomi 4 Ultra and I'm autumn the P65E. Until this day I got ~ 4000 km combined with 0 issues. Keep up the good work and the good information for all us out there. God bless you

[@escootIreland]

Thank you for watching and leaving a comment. If you know anyone having Ninebot max G2 or planning of getting one, please share it with them.

[@steve-132]

Hi i am planning to buy the 4 ultra,what are your impressions about it?

[@escootIreland]

@steve-132 I didn't try 4 ultra, but Navee S65c is basically the same eScooter, and I love it. Only down side is that it's a bit heavy and bulky. Everything else is perfect.

[@steve-132]

thanks

[@fccmbc87]

by the way in additon to my first comment also consider the braking of the front wheel it will really moved that front shock structure if the scooter is running fast and an abrupt stop or brake it will create a sudden impact move to the hydrualic shocks and front fork.

[@escootIreland]

Yeah, every bump, pot hole and braking will impact front suspension and over time that movement can increase. I will be keeping an eye on what will Ninebot-Segway do about it. SO far theyre saying its ok.

[@ashyslashy5722]

Greetings! What do you think about the Inmotion Air Pro? I heard the handle bars break (thin metal), but aside from that, it’s supposedly a solid scooter. 🤷‍♂️

[@escootIreland]

Inmotion overall has really good products and this is the first time I have heard about problems with them. Inmotion as a brand is on my buying list.

[@Gtashnik]

Unfortunately, all scooters of this model have this defect. Even when they are new. There is a solution option, for this you need to replace the front fork with another one with a different design

[@escootIreland]

Thank you for the info. Ill update video description.

[@dimaaasik_91]

I think it’s an option to change it instead to sell it and buy another one, for me g2 it’s really amazing scooter if not to bother on front suspension)

[@jimmyregal]

I noticed the same issue and now when I go over bumps I hear a very noticeable click or popping sound. Scooter still rides just fine but definitely turns heads with the noise it makes.

[@escootIreland]

Yeah, too sad. I was thinking of getting it for adventure that I'm planning but now I need to go for something else. Might even go for Max G30.

[@jimmyregal]

@@escootIreland Update: I was able to fix the noise issue. I noticed the front fork had a little wobble in it. I removed the tire and noticed the nut that holds the front fork on, worked itself loose. I was able to turn it easily by hand. I tightened it up and noise eliminated. 😁

[@danielwu3342]

Is there any way to fix error code 14 permanently ?I tried to tape the wire and connector, but still happening !! Thanks for the reply😢

[@escootIreland]

Do you have Max G30 or max G2? I never heard of error 14 happening on max G2.

[@danielwu3342]

@escootIreland my is g2...just got it....

[@escootIreland]

Error 14 on old max was throttle error. I can't find the error code list for G2. If I do, I'll update you.

[@danielwu3342]

@@escootIreland thanks

[@iziegbedouglas9333]

I think the problem is coming from the brake handle check well

[@vascorafaeldiogo7011]

And kugoo g2 master wath you think?

[@escootIreland]

Kugoo used to do pretty bad eScooters for a long time. Their layest models finally look better. I might make a video about it if I get my hands on one of them.

[@SHARKSET]

Get the SHARKSET suspension and solve your problem forever

[@escootIreland]

I would be happy to test it myself if you wat to support my work with a SHARKSET sample.

[@dimaaasik_91]

Listen I have just checked mine in same position mine have 800 on the clock and absolutely 100 percentage same backslash like in your video, pretty sad but what to do 😢

[@escootIreland]

Yeah, unfortunately, as far as we know, they come like that out of the box. At least that's what we get reported in comments. Hopefully, this video gets attantion from Ninebot - Segway, and they decide to do a recall or something. Thank you for watching and the info provided.

[@dimaaasik_91]

For now it’s only 2 ways keep it like this and drive with stock suspension until it will collapse or install custom monorim front suspension that is perfect decision for that model or of course it’s possible to sell it and buy more reliable g30p, anyway it’s various of options, I think Segway will fix all of this issues in next LCI model of g2 as for me it’s really strange why whey did all of this issues with suspension when previous model was the best scooter in the world 🤷‍♂️

[@escootIreland]

@dimaaasik_91 I was an official seller for Monorim for Ireland, and I have to admit Monorim is not that great brand.

[@dimaaasik_91]

@@escootIrelandОк which custom suspension can you recommend for g2 ?

[@escootIreland]

@dimaaasik_91 Sadly, I still dont even owe one, so I can't test it out. This was my friends eScooter, and I needed to return it back. I will be looking at what's available out there.

[@fabrizioprivitera5950]

di questo problema me ne sono accorto ancora prima di provarlo la prima volta, esce così di fabbrica

[@dimaaasik_91]

What is the Milage on your scooter ?

[@escootIreland]

At the time of recording, it had 500km on the clock.

[@dimaaasik_91]

Pretty strange, mine has 800 km and no any malfunction except a little bit backlash when I turn a wheel in stand position to the left and right )

[@dimaaasik_91]

And I forgot it’s tuned and Max speed on mine is 45 km

[@hokuspokus11111]

same problem

[@escootIreland]

I'm sorry to hear that. Seems all of them come with the same problem.

[@hokuspokus11111]

@@escootIreland they do 100%

[@escootIreland]

@hokuspokus11111 thank you for that info.

[@Movelectrics]

If I ordered this scooter and it arrived with the play, I would not be happy at all

[@escootIreland]

Based on some comments, it comes like that out of the box. I'm quite surprised no reviewers noticed it. But I did notice a bit of a wobble but toughy it's because of the road. Never even thought it could be a manufacturing/design issue.

[@Shaanksroux]

All of these scooter you are have a problem...

[@escootIreland]

Sorry but I dont understand comment. Not all eScooters have problems but problems are topic rarely discussed on KZbin. There is much more content praising eScooters than talking about problems expect people looking for help.

[@bryon_assess_aqcourse]

Who cares if it moves?

[@escootIreland]

We all have different standards. Some people do care.