Nirider LED Whips not responding to remote

Brand new NIRIDER LED Whips not responding to the remote control right out of the box.

[@jasonallen1709]

Hey this might be a bit too late but mabey it will help someone. We found that the lights don't respond well if hooked up to a charger. Hook them to a battery for testing they will work fine. At least they did for us. Hope that helps someone.

[@jamescribb5139]

Looks like he's hitting the pink button instead of the red button also

[@Bellman84]

My friend just installed these on his show truck. I found the negative battery terminal was damaged on the new remote. I had to pull the remote apart then resolder the terminal to the circuit board. The remote is RF the LED on the top of the remote lights up red when it is on.

[@vincentgavin3372]

Same problem and I ordered a new remote. Tried pink and red buttons. Mine worked soon as I hooked it up perfect but stop working.

[@robertball6899]

The Remote looks like it's an IR rather than an RF remote? If that is the case it will need to be pointed directly at the IR receiver. Is the base of the whip the receiver?

[@gun_shine_st8137]

Looks like you pressed the pink button.?

[@randyjedneak8698]

Mine just flicker when u push on off switch they sent new whips same issue so it must be the controller tube thing I have contacted them waiting for response if I hook my other set up they just stay on in white so I think it’s the controller tube they use to work new in October been parked since all winter

[@williambowman2153]

Have the same problem. Have tried a few times to call service and left a message but no response

[@umutcanoztoprak3608]

is the problem solved?

[@sergiop2095]

Hold the white button down for 10 secs then you should be good to go I just had same issues now they work perfect

[@kuriakosvoudouris9118]

so how we fix this ?

[@brandongilbert2326]

I’m having the same issue, has anyone actually figured it his out? Mine won’t even come in just a quick flicker and yes I’m getting 12v to each one.

[@umutcanoztoprak3608]

is the problem solved?

[@foundyoueleven7446]

Dude red is the top left color lol. Your pushing the pink on the bottom left. Red top left lol

[@Andre_Pulham]

I have the exact same problem

[@Because.I.Tinker]

Did you end up getting it fixed?

[@Andre_Pulham]

@@Because.I.Tinker nope tried pretty much everything. Sorry

[@umutcanoztoprak3608]

is the problem solved?

[@fishing_gimiks_az]

looks like you're pressing on Pink, not red button...

[@dab0yhdizzle]

Try use different rgb remote might work out happned b4

[@Because.I.Tinker]

I’m having the same problem did you ever figure out a fix for them?

[@kaymecham5253]

Mine doesn't work either

[@umutcanoztoprak3608]

is the problem solved?

[@tjheald6251]

You definitely are not pushing red my guy….

[@lindsaylawncareservices9641]

you need to check your eyes man, your clearly using the pink one and calling it red. but that sucks there not working for you, maybe i wont buy this brand.