No Bullsh** Do This To Actually Increase eBay Sales TODAY

[@LauraMichellez]

It doesn't matter if you accept returns or not. An informed buyer knows eBay has their back no matter what the sellers policy is

[@hustlinhooks]

This is true, but I think long term it’s negative not to allow returns.

[@theresamcgallicher]

A lot of eBay buyers are NOT informed, and seeing that a seller accepts returns gives them confidence that you stand behind your products.

[@danllesage3900]

Laura , After 20 + years of not allowing returns , I changed my mind and started allowing them , customer paying return cost . If , after reviewing the return , We erred , I'll issue a refund for their return . My sales level has improved about 20 % . ( Sales level still suck , lol , but they are improving ) Also , the eBay buyer , even if they know about your reason , will just feel more confident in the seller that is willing to accept the return . I M O .

[@NashTV8]

I've been doing eBay for 23 years,...usually I have 3,500 items up,...I've never allowed returns, ...I've never promoted a single listing,...and I've never allowed a best offer,....however,...I do "end and sell-similar"....but at slow pace,...I'm very greedy,...I've been crushing at Ebay,...but Ebay definitely sucks and could be MUCH better. I prefer to watch videos about how Ebay should change as opposed to sellers changing. Not much hope for us now,...since Ebay is basically a puppet of the government since 2 years ago.

[@NashTV8]

Oops, I lied,...I actually allow returns for my vinyl records...because I don't have time to test them. 1% returns on vinyl probably.

[@sololuisvlogs]

Great advice! Still learning how to be a better seller on eBay. I been doing this for 2 years now with up and down sales.

[@chathuryamihinath2195]

No Bs.Straightforward. Appreciate ❤

[@sherlockhomer]

I'm glad you said you've been doing this 4 years, because i was curious. I've watching you and Melinda from the humble beginnings when you both had jobs and were doing it from home. My how you've grown, congratulations. I don't work at it as hard as you two, but I'm learning more and doing more. Still not seeing much growth. Maybe when I work more, I'll make more lol. Thanks for continuing to share your knowledge Edin.

[@hustlinhooks]

Thank you, still in the humble beginning stage. ❤️

[@handoko2020]

This is my thing: I asked questions sometimes to sellers, but I found they're not just not responding. And a lot of sellers seems to be that way.

[@TexasMomsCloset]

100% truth right here! Everyone needs to watch this. Great video.

[@hustlinhooks]

Thanks ❤️

[@galaxiesareborn3797]

I have about 740 listings or so and my main problem that is holding me back is it is all in one small bedroom along with my desk and my shipping desk. It has overflowed to pretty much all over my house. I don't make enough selling to pay for any type of shed like some have and we don't have a garage or basement or attic. I know I could do so much better if I just had the space!

[@hustlinhooks]

How old are your oldest 100 listings?

[@deejayaxel1860]

I’d say do not allow returns if your a new seller under 100 ish made sales. The scammers attack all the newbies. I got scammed hard in the begging. I would sell certain item. Example .. I would receive back identical looking item but way older and broken.

[@hustlinhooks]

Great point

[@sumthingelsesumthingelse6811]

And we always tell newbie resellers to try to build up their feedback as quickly as possible by 1) selling as many things as they can that might be less value or less return just to get the feedback (you must provide top service / products though) and also to be a buyer as well. It's how you build your biz in the beginning and try to avoid the scammer attract phase. You won't find this phase on other platforms that I know of either. Its unique to ebay since ebay stopped letting sellers rate buyers. We also cannot check their negative feedbacks left for others anymore either (another tell tale sign).. But once you get 100 positive then you can relax a bit and start bringing your prices up a little. Even at 1800 positive I get about 1 attempted scammer a year...better than 1 a month in the early days though.

[@MM-lo8dn]

I started allowing returns on shoes and clothes but not toys. I bought a bunch of lego sets and it's easy for someone to take pieces and make it unnoticeable so I sell them as is with no returns.

[@robsomething4435]

Going through and reviewing each aged item individually is a huge waste of time with your inventory level. Set a date threshold and start marking down aged inventory incrementally when you hit your aged triggers. You will move that stale stuff quicker with far less time invested. The ROI on your time ilwould be much higher.

[@hustlinhooks]

Thank you for sharing, something to truly think about. Thanks!

[@bettyandthebeakers]

Agreed.

[@gailsheppard5404]

Love you and Melinda. I admire how well you to work together. That’s why your so successful. Keep going.

[@hustlinhooks]

Thank you!

[@AwesomeFinds24]

We are just getting started on EBay, so I am just trying to learn as much as I can. Thanks for Sharing 👍😁

[@cg5883]

Edin, how much does seasonality affect your stale inventory? You've come a long way from the loft in your garage, and you continue to find ways to expand. You and Mel always impress me.

[@hustlinhooks]

Thanks! A little for sure, especially with coats.

[@Elsa-qy9hr]

Thank-you ❤

[@sheylarives9601]

Thank you for your input KZbin content creator My boring reselling life he’s been daily sharing his thoughts on all this Ebay stuff Ebay downs , slower sales , inability to search items etc

[@hustlinhooks]

👍🏼

[@stonycreekpicker1385]

Good to see another one of your videos! Your advice, as usual, is spot on.

[@cindyjolly9114]

calculated shipping is the way to go

[@hustlinhooks]

If it works for you, absolutely.

[@TwoTrakMind]

I find calculated, or free works best. The only advantage I see with priority mail is the speed with which it is delivered. Most people would rather wait than to pay that much more for their item.

[@amandagracedeal8710]

Is was really helpful. Thank you! I need to look into flat rate shipping.

[@rosenasser5943]

Small, light weight, perhaps tiny high value in demand items are the way to go. Won't take a lot of storage. Easier and cheaper to ship. Especially things that people would rarely return. How about vintage jewelry?

[@hustlinhooks]

Sure

[@ewitte12]

The issue I always have is finding items cheaper than the average selling price.

[@DebM122]

Great informative video filled with excellent insights. Thanks Edin.

[@hustlinhooks]

Thank you

[@collinsonthemove]

Great tips, as always 😊

[@hustlinhooks]

Thanks!

[@sunrisesunset7]

Thanks for the tips! Good no BS information is rare now days. Quick question. How many new items are you guys currently listing per day?

[@tamaralinseworman2758]

Thank you for the info! This was very helpful!!!!

[@jodiecardinal9268]

Good Video, I always enjoy your information and frankness.

[@hustlinhooks]

Thanks

[@jameslampe7074]

Great info. Thank you.

[@Elsa-qy9hr]

How tall is he that he whoops man doorways 😂 great video ❤ thank you

[@flipperj394]

Great info. All very true.

[@hustlinhooks]

Thanks

[@curtisrobinson1230]

I had a buyer requested for a return because the item didn’t work. Even tho the item was posted as broken or parts only and he was aware of that

[@angelbabe1977]

I have learned the last 6 months...update and sell similar. Have had most of my items sell within 30-60 days after doing so. These are items that have been sitting. I have also been doing my inventory and have found items that for some reason or another has delisted. So I am having to list them again. These are items I have had for a while. So at some point they have fell off ebay.

[@hustlinhooks]

👍🏼👍🏼

[@tatianasergeeva7558]

I realized that if someone ones the item, they send you an offer. Sometimes even 30%-50% off. I always except an offers. Just run the business.

[@hustlinhooks]

Sure 👍🏼

[@brodyfigurewrestling]

The chess show is called the queens gambit.

[@bettyandthebeakers]

I think you may not understand not allowing returns because you dont sell vintage nor do you sell luxury garments. People do take advantage of returns especially when selling luxury clothes, bags and shoes.

[@jackeeschwartz7647]

Great advice in this video, Edeen ( I can never remember how to spell your name!) Thanks!

[@hustlinhooks]

Thanks! Edin

[@chinanumberone7723]

I’m very confused. If calculated shipping is $17, doesn’t that mean the flat rate of $8 would put us sellers at a $9 loss?

[@TwoTrakMind]

I don't understand why so many people suggest priority mail flat rate shipping. To me, the cost is a total deal killer, as a buyer. I never buy anything that's priority mail flat rate, unless the item is priced ridiculously low.

[@denisefinochiaro]

Where do you get your zipper bag from that you put your inventory in?

[@hustlinhooks]

Amazon, ebay, walmart, uline

[@aaronm.3398]

Do you use the legal flat rate envelopes. I threw all my padded flat rates away after I learned about the legal flat rate envelopes. I also do what I call it the candy cane method. I roll the bottom of the envelope like the bottom 3-4" like a candy cane and then stick my hand in the envelope open it up like a origami piece and I can fit huge items into a envelope that I could not fit into a padded flat rate. Also the legal envelopes and much cheaper than the padded bags. I also put the shipping label across the seal as piece of tape to hold it close and have never had a issue since.

[@hustlinhooks]

We do. Thanks for sharing.

[@elishaisrael]

Great vid!

[@hustlinhooks]

Ty

[@elishaisrael]

@@hustlinhooks yw!

[@DonPepilio]

Let me load up on some bread and coke ASAP! 🤣

[@hustlinhooks]

😂

[@jnicolay5938]

Where are you guys? Are you still resellers? Haven't seen any action from either of you - please advise!

[@pastexpiry2013B]

If you were a wrestler, you'd be "Adeem, that American Dream" from parts unknown

[@hustlinhooks]

Fantastic.

[@resellerrunner5149]

Do you trust ebay sold comps over Poshmark sold comps? Pricing is definitely the biggest factor for my items not selling, as most of my items are pre-owned. I have a hard time lowering my Nike shoe prices lower than what Goodwill is asking, just to move inventory, but if it makes a sale then well,,,,, Also- Great info here Edin! Way to go!

[@hustlinhooks]

Thanks. Since eBay is our primary selling platform. We go with eBay comps.

[@865Picker]

So right around the 4:37 seconds mark you mention that you’re doing that in bulk the listings that you’re getting ready to end. Can you explain how you do that I’ve never seen where you can edit like that in bulk? Ty

[@hustlinhooks]

Go to your listed inventory, select 50/100/200 per page, action, end listings.

[@thepremiumclothingstore]

Where do you buy your shelves from?

[@jnkinc2009]

With now being in a recession unofficially government you know have you seen sales start to drop or at least the prices?

[@hustlinhooks]

We have seem some slow down.

[@Extreme_exotics]

Flat rate or free shipping i believe eBay charges percentage commission on shipping too am i right ?

[@pamconlinrealtor]

I have heard so many resellers complaining that eBay returns are crazy high right now.

[@hustlinhooks]

They’re not

[@Find.list.ship66]

Nope

[@GalaxyCDSRocks]

I offer free 30 day returns, I've had 1 return in the last 90 days on over 900 sales. That's not to say some people aren't having high returns but those people might want to check the quality of their listings.

[@exoticimagesbyalexa]

What a shame. I'd really like to try that Flippd program - IF - it was PC/Win11 compatible. There are likely FREE or Open Source POS/P&L progs out there, similar to this one. I'll need to review this 'Flippd,' one and see what my searches reveal. Great Video! Loved the verbal slip-ups you left in. Shows you're human (I really hate those YT vids with computer voices). Anyone trying to do a full online business using just a cellphone, will eventually get frustrated and fail. To really excel in online business in 2023, and beyond, you'll need a screen large enough to SEE your full advert. As a seller and buyer, out of focus, poorly lit, or just plain "bland" images and sparse details - NEXT SELLER, PLEASE.

[@dreamybuys1133]

I sell in a different category than you but I've had free returns on ebay for quite awhile, i've sold over 6k items(On Ebay) and never had a return. I've also sold items on AZ and my return rate was less than 2% probably closer to 1%. Again I sell in different categories. If sellers realized how much trs+ could save them in fees i think a lot more sellers would offer free returns. When you're doing volume it helps. I'm sure when someone is selling in clothing or electronics the returns would be higher than the things I'm selling, but I think once you sell enough you can tell who the scammers are.

[@hustlinhooks]

Thanks for sharing

[@signeknudsen8513]

What is trs+?

[@jamiesmith6752]

When you change the price of items after 6 months do you revise the same listing or create a new one?

[@ThisisJo]

Here in the UK business sellers have to legally take returns!

[@hustlinhooks]

Good

[@pdworld3421]

I consider ebay to be like a garage sale. NO returns

[@dreamybuys1133]

The Queen's Gambit

[@hustlinhooks]

Yes! Never watched it.

[@Mikeppodcast]

Should I still allow returns on books? I feel like some people came read the book in 14,30 days then return it

[@VEGASGIRL2013]

would it be easier to just run an aggressive markdown sale on those older listing instead of taking them down?

[@hustlinhooks]

We have tried both, this works better for us. Try it.

[@lisakay6742]

I've done 2 markdowns for 51% off already discounted prices. They were both 24 hrs only and NOT 1 item sold! I think I will end them and put into a lot or do .99 starting bid auctions. If they still don't sell donate to charity. Each time an item relists it cost one of the 250 free monthly listings. Might as well list a new item for a possible sale instead of wasting it month after month on an unwanted bogus item.

[@VEGASGIRL2013]

@@lisakay6742 I would suggest markdown being more then 1 day because you aren’t giving eBay enough time to reindex your store and push out your sales. Also you get a bump at the beginning when you start a sale and at the end so I would say a sale needs to be atleast 5-7 days if you really want to see results

[@christinaa1598]

Is it suggested we take listings down completely before lowering prices? Or just revise listing?

[@hustlinhooks]

Depends on why the item is not selling. Is it the listing? Pricing? Photos? Demand? If you re-did the listing, would you give it a better chance of selling?

[@jeffdorris5321]

Hit the like button 👍

[@hustlinhooks]

Ty

[@lindajones5584]

I allow returns on anything other than health and beauty because you. Cannot sell them once they are used.

[@hustlinhooks]

You should still allow it, allow your customer to be a customer.

[@PADDY-he2xe]

Sounds like lot of work going there old listings-probably best doing markdown sale or coupon on old listings as overpricing usually the issue

[@hustlinhooks]

We have tried coupons and 50% sales, if still seems as old listings don’t get a lot of traction. We have tried “relisting” as well with lower prices. We have seen a lot of success with re-doing.

[@knkdiamond13]

LOL today's like is for: "The cash flow NO!" 🙂

[@hustlinhooks]

❤️

[@shoppingislifeuk]

nice

[@Mark-sy2bx]

eBay already forces returns on broken/ undescribed items.

[@hustlinhooks]

Indeed

[@jellen7332]

what is your size of your space!!

[@hustlinhooks]

2k sqft

[@ClearHome813]

OK so say Im posting on my personal FB controversial things. Do you think they would shadow ban me and my store??

[@hustlinhooks]

Probably

[@Al.C-x4v]

Doesn't autoposher take care of this for you?

[@hustlinhooks]

No

[@NickelNationCoinsMore]

👍

[@hustlinhooks]

🙂

[@mkeoutdoorindoorexchange]

That is a crash flow NO

[@hustlinhooks]

👍🏼

[@jetgeo4]

You do clothing and shoes mostly. Having returns on electronics and media are 99% fraud returns. True, it doesnt make any sense to not have returns. It is well known if you do ebay long enough. If the customer really want to they can. Having no return, can prevent bad buyers from buying. So I guess it depends on what you're selling.

[@hustlinhooks]

Disagree. We allowed returns when we sold all categories including electronics and had the same results.

[@robsomething4435]

I sell mainly high end electronics on ebay and a ton of media on Amazon. My return rate right now is 0.8% on Ebay and 0% on Amazon which is about where I average over the long term. If you are seeing a lot of returns in those categories than you should look at what / how you are presenting and selling those items. I offer returns, but the buyer pays. It's really a non-issue.

[@hustlinhooks]

Well said

[@off_the_hook_comics4738]

Adin! What's up sparring partner?

[@hustlinhooks]

Yo yo yo

[@polefashion-x4x]

Hi i am doing with ebay with dropshipping and i am from India I want help with increase sales can you help me with this i want to get daily sales and i did with clothing and accessories pls help 😢

[@hustlinhooks]

We don’t have any experience with drop shipping.

[@manitobamanitoba1796]

Ebay has become unreliable and unsafe to buy things over the last 5 years......and inlove how they charge tax on used items which should be illegal????

[@hustlinhooks]

Sure

[@down-the-rabbit-hole]

I totally agree with you. NOT allowing returns is always a red flag to me as a buyer to move on to someone else..........I don't care what their feedback is. If someone doesn't allow returns, I'm moving on to the next seller. I ALWAYS allow returns and I've only had like 1 return over the last one thousand items or so, so it's no big deal...Lots of buyers pass on items that don't allow returns...

[@traceytheisen8067]

AND....per eBay everything is returnable anyway so it makes no sense to jeopardize your account. Just allow returns and let the chips fall where they fall.

[@hustlinhooks]

Exactly

[@hustlinhooks]

Well said

[@la6136]

I don't allow returns because I prefer to deal with buyers who know what they want. I want the buyers who are thinking they might return something to skip over my listings. Buyers who are looking for returns are people who are already indecisive and will look for reasons to return. I tested turning on returns and got returns on almost everything I sold for the dumbest buyers remorse reasons like "just dont like it" or "don't like the color" as if they couldn't see that before they bought it. I never have those types of return issues on Poshmark or Mercari because buyers are forced to think about if they really want something before buying it.

[@down-the-rabbit-hole]

@@la6136 It's not really a matter of a buyer buying because they may want to return something. It's a matter of offering returns because ANYTHING can go wrong. Something could get damaged in shipping. Also, nobody is perfect, so anyone is capable of describing something and having the product not quite as it was described. Also, unless it's clothes, maybe the item sent stops working a week after they buy it. I mean there are LOTS of reasons someone can return something, as lots of things can go wrong. Like I said, I offer returns and have had only 1 returned item out of a little over one thousand, and that's hardly an inconvenience to me. The buyers have to pay postage when returning something and postage isn't cheap, so most aren't going to return something anyway. I mean if your sales are great, then fine.....But I don't think anyone has a right to ever complain about slow sales if they AREN'T offering returns,...

[@handoko2020]

Bought this fruit wife asked then 2 minutes later she changed her mind, but the shop keeper didn't allow refund nor credits for other fruit - never buy from that place anymore.

[@johndough23]

I think the key is never to buy anything that isn't at least 75 per-cent sell-through in 90 days. All the rest is just jibber jabber.

[@hustlinhooks]

That can work.

[@RVSedona]

You're cute

[@hustlinhooks]

You too.

[@swisscottagecleanairaction]

Ebay is totally useless. 500 out of my 600 extremely varied and well constructed listings get 0 views in 30 days. The rest get between 1 and 20 views. Average sales per month is one or two items

[@hustlinhooks]

Maybe you are selling items that no one wants? If you had 600 items that were in demand, you would sell out.

[@swisscottagecleanairaction]

that makes no sense, the lines of rare items i sell alway used to get views and sell until recently

[@hustlinhooks]

If you had 600 “rare in demand” items, and you did everything correct, you would sell out. Do a root cause analysis using the “5 why” or “fault tree” tools. That will tell you without bias what you are doing wrong.

[@swisscottagecleanairaction]

@@hustlinhooks Stop talking nonsense. Many items (with many high quality pics), do never show up in any search even if you enter the title complete or any combination of keywords. My titles are replicated in the descriptions.as advised by Ebay.

[@hustlinhooks]

Your mindset is why you are failing. You are not able to, or are not willing to, understand the root cause. Blaming isn’t going to do anything. Have a great day.

[@tvtechwonv27]

Tomorrow we’ll learn how to boil water 😂. All seriousness you sound snarky and angry when you talk bruh. Just chill bruh.

[@hustlinhooks]

Thanks for the feedback, I’m not angry, don’t know what snarky means, cocky? I’m not everyones cup of tea.

[@hustlinhooks]

I looked up snarky. Critical, yes, in hopes that it helps people. Mocking, no.

[@joey2729]

🤡

[@alicecarvo6398]

[@hustlinhooks]

❤️