Dispatcher tells Truck Driver Pick Up a Load First Come First Serve... 🤬❌

Has your dispatcher ever said that, "The load will be ready for you when you get there?"... We've heard it one too many times...
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[@Gabe4D]

This is so inaccurate. They would call you at 8pm to give you a door and not even give you the courtesy of telling you it's gonna take that long so you don't even get to take a nap

[@questkiddy1]

always sleep... give them your number and sleep. and then wake every 2hrs and check the light

[@NewJerseyTico]

Been there.. that's why I stop regional and now working by hour doing oversize local..

[@BoredTruckn]

Or just forget about you entirely and force you to regularly check in with them so they are aware you exist.

[@Thunderbult3000]

Both are true.. U and him... This stuff goes on all the time..

[@aaronsprojects9622]

​@@questkiddy1alot of places i deliver will only send a text so i takw hour naps. I dont want to be that guy blockin a door someone else is needing to back into. But yes i agree, sleep whenever you can.

[@jakebrakejunky10-4]

Man that shit use to boil my blood. Damn dispatchers and brokers man I got my belly full of that mess. Just came home and found my own contract to service one customer. Been at for 6 years now and happy with it, just got done renegotiating my contract for two more years. Had to go up for the first time in 6 years on my rates from $987 to $1058 a load. They get 6 loads a week, one a day and it keeps my bills paid and my family fed and clothed and that's all that matters anymore.

[@romanvasquezpliner4121]

Teach me how to get contracts like that.

[@jakebrakejunky10-4]

@@romanvasquezpliner4121 look for small companies who require a certain product that you can haul. Like a cabinet shop or something who only gets one or two loads of a certain material a week like resin or lumber. Most just use the suppliers shipping for the load. Just talk them into a contract for you to be the one hauling their freight in. I lucked out with mine because the contract had just been opened up to bid and I knew the guy that was hauling it was not getting it back because of his work ethic so I made my bid and got the contract. Most of these small companies are fed up with mega carriers and not being a priority and it should be easy to set up a contract with them. You just need to be able to get the job done. It's not hard but it's not easy either, it's just a niche market that not very many owner operators look at or don't see them as profitable. I'm not interested in making a million dollars I just want to make enough to support my family that's it.

[@tiffanyjones3583]

I would never tell the driver go ahead unless I was instructed by the broker. Although, they be wrong sometimes. The misunderstanding here is dispatchers can only relay the information that is given to them by the broker. However, because we are the first point of contact, drivers normally hold us responsible for their misinformation. Unless it was truly an error on this dispatcher's part (as I understand you have bad dispatchers out there too), everything else is pretty much out of our control as far what information is given to us. I can't tell you how many times this happened to my driver and I, but he's a veteran (30 years in the industry) and knows the game. The best practice is to always call the customer to confirm.

[@ajsdriver7988]

I'd love to do this!

[@VolodymyrVlasyuk]

@@tiffanyjones3583 thank you for valuable information

[@MyTruthIsReal]

This is the life of truckers everywhere on a daily basis!!

[@tiffanyjones3583]

Exactly! My fiance been driving 33 years and even when he was leased on to a company he still had all these issues these drivers complain about today. It comes with the territory. I can only think there's a bunch of newbies up here or they just don't know the trucking industry.

[@maxi5778]

And that's why I drive lowboy daily, ain't got time or will to sit around and wait until someone's ready to load/unload me lol

[@jasond5405]

If your dealing with a broker you would get there and find out that there is 3 other trucks there for the same load!!!

[@floridadude8382]

😡

[@FavDogBisquit]

How?

[@BooJones80]

What??? Really?? How do you avoid this??

[@casteel765]

​@slackdarlice83 because brokers are shit and some will double book loads and the first person to pick up the load gets it.. it's happened to me before. I got the the shipper and they tell me it's already picked up

[@godw1ll99]

@@casteel765 damn, seems like a good strat for the broker but scummy as hell.

[@dewayneeller]

"They'll load you earlier..." As a former dock worker I would get so mad when a dispatcher would tell their guy this because 99% of the time we can't be it due to other outgoing or even incoming appts.

[@countreekidd]

Some dock workers just get bent out of shape because trucks arrive early, and even though they could load them early, they don't. And don't let it be shift change, because they will cry about trucks waiting from the other shift for half an hour before getting to them.

[@Not_Jared03]

Where I work we try to get the assigned loads loaded at the beginning of the shift then we would have 15 loaded trailer

[@violetagonzalez-vm9cp]

Hola. Porfa. Tengo u n camión de 20 ft y necesito cargar ayuda porfa. Dónde busco la carga soy de florida

[@violetagonzalez-vm9cp]

Hola porfa tengo un camión de 20 ft en florida. Ayúdenme con la carga no sé cómo cargar mi donde porfa.

[@kennethlaw9830]

​@@countreekiddyou guys always think because no trucks are in the doors we must not be doing anything. You didn't see the 3 loads of crap that showed up before you got there that is now scattered all over my dock. Now I can't load anything because to much stuff is in the way. Now I have to label everything with our labels, I have to wait for the lab to pull samples and then lift everything off the pallets to make sure nothing is damaged. After all that I can finally put it all away. Then you act like I shouldn't get a break or a lunch I should just load trucks. Even after all that we aren't supposed to load anything until the appointment time. Yet if there is anyway possible we can get you loaded early we will load it. Because we all have either driven truck before or know people that do. We know you aren't making money if you aren't moving. So don't act like we won't load you just because. You don't see what we do. Now that said. If you are on a big city or grocery warehouse you will probably just sit. The rest of the places want to load you and get you moving.

[@Ogrematic]

"Don't worry, it's ready, just go." Yeah, heard that before.

[@bignickeris]

The way my old dispatcher would do it. Yeah your appointment is at 12:30 it's about 30 miles away. Current time 12:29

[@thomasvlaskampiii6850]

Or even better. Dispatcher: Hey, man. I've got a top priority load for you. It cannot be late. Me: Great. Wheres the pickup and wheres it going? Disp: Pickup is in Fort Wayne. 4 blocks away from you. Me: Sweet! And destination? Disp: Port Huron, Michigan. Me: Good deal. When does it need to be delivered? Disp: 1 hour from now. Me: Thats... Not possible. Disp: It MUST be there within the hour. Chop chop [click] Me: Fuck me...

[@krayziejerry]

@@thomasvlaskampiii6850 As a OTR dispatcher, I would never do that to my drivers haha.

[@thomasvlaskampiii6850]

@@krayziejerry Well, at that company I was making 35 cents per loaded mile. So every empty mile i drove, i did it for free. So you can see what that company valued

[@shsuususjssnjsus8239]

@@krayziejerry yeah right yall the biggest liers there is

[@krayziejerry]

@@shsuususjssnjsus8239 I don't know what kind of dispatchers you have but I work with my drivers, I don't push them around.

[@Michael-hy9xm]

I’ve been studying for a year now... thinking about driving .... thank you for making these videos because I’m thinking about doing something different

[@IceKingIRL]

I used to work at a little rental company where we rented out like a small appliances and furniture for temporary used to people and we would get shipments every week and it would always come from a different driver and a lot of times the dispatchers would have those drivers sitting at our business way before we opened expecting us to be there to unload their truck must be a real bummer for them when they get lied to by the dispatcher and nothing can be done about it except for sit around and wait.

[@Wagner-c5m]

It is. Thanks 4 understanding.

[@Ninoworld810]

Lol I like when dispatcher said “offer them money brother”😂😂😂

[@AJG854]

As someone who works in operations we indeed turn people away if they are too early.

[@jennyjansen754]

I don't miss that crap.

[@jefferymeier4676]

I knew Johnny multiple times at many companies. It was very entertaining watching a driver half his size beat the fucking brakes off him . I literally stayed at a shitty paying company for three extra months just to watch the best fights I’ve ever seen in my life !!

[@codyman1223]

It really sucks when the driver starts cussing and yelling at us like it's the shippers fault or when they don't tell the driver it's floor loaded

[@satwantsingh013]

Yes👏🏻this👏🏻 spot on👏🏻💯

[@jonduggan7433]

" Don't Worry". RIGHT.....

[@michaelc9128]

Im currently a local driver in my home state, my last OTR job was driving flatbed. No matter what time you show up the customer is always happy to see you and take care of you in a timely matter

[@robboat6269]

That would only happen to me once. The next time id tell the dispatcher where to pick up the truck. Or id drive off

[@javivalle13]

X 2

[@urielrdz30]

People in general who have never worked in the field and are just barking orders sure are 💩 not just in trucking but every trade. Respect to all you truckers idk how yall keep youre cool

[@tomahawkk]

In the vid it hit 3pm same time it actually did irl 😂😂

[@Maddog3060]

I work at a place that gets a lot of trucks coming and going. It really does struke me that the dispatchers are a bunch of SOBs, due to all the drivers who get to my job at the wrong hours, with little to no information about where on the property they need to go. No, I don't know which dock you need to go to. The people who know that ain't here because it's two AM. Why are you even here? You got told to come here now? Buddy, you got lied to.

[@outcome2715]

as a man you know by how someone says something if their putting effort or care about what their saying , if it don’t seem like you care then i’m gonna do what i need to do to make sure IM GOOD 🎉 💯 never expect someone else to bring food to your plate always assume you gotta do it all yourself and you’ll never be disappointed

[@chesterpanda]

My favorite thing is when a driver tries to pick-up finished parts early as I’m unloading the truck with the unfinished parts that need processed that he’s now going to be waiting hours for.

[@southland34j]

Yeah...This HIT the nail right on the head 💯😡🥺

[@jmassey7125]

That happened to me once and I called the owner of the trucking company and said my load wasn't ready like he said it would and I give him two options I will deadhead back or leave the truck at the shipper and after he could not convince me to wait I drove home empty and quit and he called me three days later and told me that he got me a new 379 Pete waiting for me in the yard, I went back and a month later the same thing happened and I quit for the last time

[@NomadHorizon]

I'm just glad that the warehouse I work at hardly ever has this issue cause we usually have our trailers loaded hours before our dock outs arrive. Only time we ever miss dock outs is if it's SUPER busy inside or if we have to reload the trailer due to mechanical issues.

[@Brunghis]

I guard an Aldi DC and basically zero truckers who deliver here have heard we dont take anyone before 9PM, and generally appointments are at midnight. Got in more than a few shouting matches about it saying they were scheduled at 6PM or somesuch.

[@loganjohnson3589]

Watching these short's is like picking at a scab ,you can't stop and it still hurts .

[@BetterLatethannever123]

I hate when dispatchers tell you that, "Oh no worries they are there till 10 pm, and you can park and sleep there....".....they are there till 5 pm.....no truck parking.....any violators will be towed.....also burned my clock getting there and nearest truck stop is 50 miles away......fml 😢

[@Logisticpapi]

Nap and miss your appointment. It’s the best way to go!

[@NorthAmerican-Trucking-News]

XD

[@dodgeman4360]

I mean frankly nowadays you just tell the dispatcher okay what is this and that and they say just go it's like "No, I'm not moving until you give me every bit of information if you're going to play games I'm going somewhere else"

[@ILHillbilly67]

That’s when you put in for detention for the wait that dispatch created

[@joshuaryantrucking7396]

Happens to me all the time, i dont listen to the dispatcher they are not there at the warehouse with me. I go by the shipper

[@younglove3362]

Same, once they lie to me I don't trust anything they say. Even when they're telling the truth. You Already proved you'd throw Mr under the bus just to get a crap load.

[@doublem5679]

Hurry up and wait driver! Hurry up and wait!

[@lynxowner5069]

I use to work security at a truck gate, would straight up tell our people to give me a time so i wont let truckers wait. Ridiculous that they even had to.

[@queenbluntressspeaks2695]

Dispatch lies because drivers won’t get there on time. And they need you there so you can get the load to the destination on time or early.

[@fermitupoupon1754]

Dispatch wouldn't be pulling stunts like that if corporate had to pay drivers by the hour. Make a driver wait for 3 hours? Sure, but you're paying them all of that time. When I managed the warehouse for a printing company, the company we contracted logistics out to paid their drivers by the hour. Because they have to by law over here. Our drivers were very punctual and if they arrived too early, we just pointed them at the coffee machine. Never heard a complaint when we told them "you're an hour early, your cargo isn't ready yet, here's the guest wifi code, coffee machine is over there. We'll come get you when we're ready." Because they'd be getting paid the same waiting as they would while driving.

[@zakur0hako]

"Hey Johnny im empty what do i do?" this is already bad

[@constantineakhm7351]

How many lies and BS in that business

[@ChipChurp]

I worked as a dock loader and made manager in 7 months quit at 9 . I started a system of cash bribes that wasnt disolved when i moved up and to save face i left lol i was taking a extra 650$ to 400$ a week from drivers😂. That may not seem like a lot but i was 21 and this was 7 years ago i was msking 15$ an hour killing it .

[@staticthewhitewolf7040]

When I worked for companies. I used "sweet little lies" as the ringtone for dispatch.

[@NorthAmerican-Trucking-News]

😆😆

[@abiii267]

It's more like, "Hey, pick up this load. It's a drop and hook, the load is already loaded and ready to go. You just gotta show up, grab it, and go." And then you show up and, the trailer is not ready, or they didn't even have an empty to load. So, you get put on a door and detained for 7 hours getting loaded.

[@akaratekids]

Dispatch knew it was a lie from the beginning that’s why he didn’t want to give him the phone number

[@kanyejerome]

GRRRR!!!!! This makes me angry !!!😡 😡

[@KLOG85]

Most FCFS places are really First Come First Sleep at the dock door.

[@purdydirt2306]

The beginning of a true politician right there

[@latnlvr]

sounds like my dispatcher, sending me to pick up loads day early .... smh

[@fabianzimmerman6510]

that happens every time,especially on reefer

[@MO-kk4qm]

Never believe your dispatcher..

[@faqinzayn9843]

What is his fault if the broker make problems?

[@nightpups5835]

being in the office, always preferred when the driver themselves called, got so much better info on when they would be in compared to a dispatcher. Was a small place, real flexible, but most of the guys left at 3 so knowing you'd be in at 3:45 was more useful than when dispatch guy just said 'yeah they will be there on time' on time means we hold the main forklift guy for a few extra minutes get it slapped out all before 3:15 rolls around, 3:45 and office manager loads you and we will be done around 4:30, and main forklift guy gets to leave on time to go see his kid.

[@challengecoins4u]

its less about never believing the dispatcher and more about looking for the red flags early. Communciation and respect goes a long way.

[@Bigola]

I got to customer at 7am but they made me wait till 4pm my appointment time

[@MrWiseinheart]

At least it wasn't until next day

[@briancarter2295]

The Accuracy

[@NorthAmerican-Trucking-News]

Unfortunately

[@naurification]

Never trust someone who always tells you don't worry about it

[@earlputnal9124]

Dispatchers lie just as good as brokers do. LOL

[@jorgefonseca9225]

hundred times we waiting all day for unloading or loading 😂😂 this life it's a normal 😊 in someone not accepting or don't like just finding another caind of the work 👌👍👍

[@francisphillipeck4272]

Not a chance in hell.

[@davidcanaandaniel]

That's why you respect only dispatchers that worked as truck drivers before

[@younglove3362]

They lie too.

[@kennethwoolever5054]

All companies need to start paying for sit time, everyone in the office is earning money, the driver is always losing out. If we were paid properly a driver would earn a good living.

[@carlosbenzant4923]

😭😭😭😭 that’s me every time

[@daequansmith215]

💯 🎯 and security sends u to park until ur appointment time.. security doesn't listen to dispatch they lie!!

[@flashgarcia6376]

i just back into the door they want me at and tell they wake me up when i’m loaded and ready to go usually works most of the time

[@lowriderrider]

Typical dispatch

[@chrisyasko9367]

As a warehouse CSR, this ain’t true

[@brandonhebert5485]

That's weird, it says "one hour later" he arrived at his shipper, yet the trees over his left shoulder didn't change at all from where he supposedly left.

[@NorthAmerican-Trucking-News]

Hmmm....weird

[@bilalumar3898]

Dispatchers r a big liers

[@Strangetime23]

Make them pay are early arrivals and delays

[@victorjeffers1993]

This is why truckers are pissed when they get to the docks to get loaded they get there an have to wait to get loaded an it usually miscommunication with the dispatcher an customer ! Truckers know if their wheels aren't turning their not making money !

[@chormiclestan]

TQL was the worst! Cutting the rates constantly, always promising quick load/unloads! I only did a couple of their loads, then moved on! Landstar was almost as bad!

[@elisadavila5771]

That “ dispatcher “ sounds like a broker. I do dispatch and I give my driver the whole rate sheet. 🤦‍♀️

[@kendunn5662]

I Hate these type of dispatchers. "Just go and see what happens "

[@dewaynem559]

I had the Dispatcher send me to load at 9am you had to park in the street they load at 3pm I got a parking ticket it was 1hr parking company wanted me to pay the ticket I refused next week they tried to send me there again I told them no they don't load until 3 they said go they'll load you early well after another parking ticket they learned

[@BryanChance]

of 4 videos i just saw, it's about the same thing....the office screwed the driver over. he just says whatever to get the driver moving along.

[@mcdusfl]

You have to deliver on time otherwise you will see a charge on your paycheck! Dont worry we will fix your log 🤬

[@KeithCaldon-ux8ke]

I hate that. That happens alot. Am like him. That why I give up trucker .

[@davidhenderson3400]

I wonder how many dispatcher end up with a black eye or a broke jaw from pulling this over and over

[@royroberson4313]

They stay behind locked doors

[@davidhenderson3400]

@@royroberson4313 They have to go home sooner or later.

[@chrisangus1725]

I charge 200 each time this happens to me under the case of lieing fees

[@apocyldoomer]

Just like a typical dispatcher, they lie, don’t care, make you late, then the driver hears the BS, been there, done that, so many times. I just told them to call the TM and I gave them his #. Dispatchers are BS’s of the worst kind!

[@challengecoins4u]

many dispatchers are like that, but not all are.

[@goldnmnkyua]

aaand another 2.5hrs of wait until loaded. Boom 1/3 of shift time is gone 🥲

[@fackeyutub-emael6545]

Sonetimes even the broker give you the wrong times, but that's usually because of miscommunication or rule changes that have not been communicated.

[@luisgastelum7550]

I drove a tow truck I would get this is a fresh call the customer broke down 20 minutes ago you're 30 out let's make them happy with a 2-hour ETA going down to an hour or less mind you the call was 3 and 1/2 hours old there's no winning with dispatchers

[@paulwilliams5208]

"I load there everyday ..." WTF no! this bum is sits in his officer and would NOT load

[@johnhale3483]

That is so true

[@TheHillbillyvan]

This is so true I use to hate that shit

[@danielpriestley7170]

I tell you what you do charge Johnny for the time wasted

[@Wagner-c5m]

Wanna know how to tell when Most dispatchers are lying? When their lips are moving.

[@harryharmon7720]

NO ONE IS FORCING YOU TO DRIVE TRUCK..... YOU MAKE LESS WITH LOCAL BUT YOU HAVE MORE AT END OF YEAR... LOCAL... HEALTH INSURANCE... PAID HOLIDAYS...9 DAYS PAID VACATION... 10 DAYS TO START PAID SICK LEAVE...5 DAYS THAT IS A MONTH OFF WITH PAY TIME AND HALF OVER 40 HOURS... RETIREMENT PLAN.... WHY DRIVE OVER ROAD.....???

[@FredSherman-k7l]

Trust me.

[@ipwijk]

Watching these makes me glad I'm not otr

[@kennethlaw9830]

Tell him you can't deliver now because you ran out of hours and now you can't move. So you will be late for delivery. That will make him happy.

[@TheBaconKing32]

Lol we have hours but if we call we are ready.

[@MahaveerJakhar0001]

Ye work hum kha se sikhe please btaye

[@timoshi119]

Me to my DM:im gonna be late and when i get there ill be out of hours so do they allow overnight parking? My DM:they will stay until you arrive and yes they allow overnight Me arriving at consignee:I was told yall would unload me and i can park overnight Consignee:no sir no one is here to unload and you cant stay here

[@jameshobbs6092]

Sooo true!

[@MarkH10]

You forgot your value. I would ask the dispatcher how much my time is worth. Fine, when you waste my time you pay me a fine, 3x that amount, and I'd go find another job.

[@mattholland8966]

Dispatchers are qualified to be politicians. Hehehe

[@SonofaB__ssnessowner]

What a great shipper. 3 on the dot and they're unloading you.

[@scottmoodysr9449]

Let me guess...no detention pay either right😂😂

[@dorkydog77]

Yeah this is why I'm done with this side of trucking. I just night line-haul make more money home everyday

[@michaeloday466]

My DMs name is Johnny too and he can be a Dueche bag also. But I'm new so I go along to get along.

[@nia6849]

Who makes the most money?

[@mattsprayberry0]

NOPE IM GOING TO A TRUCK STOP