Nottingham City Transport: Day in the Life of our Driver of the Year

Les Roome is the current Nottingham City Transport Driver of the Year, scoring an impressive 94% in his mystery traveller result.
Watch Les in a typical day at work, from getting ready at 5am in the morning through to heading home to pick up his kids!

[@gergelynagy874]

Thanks for the opportunity to look behind the scenes, I've been amused by bus and truck drivers in my whole life, too bad that many people don't recognise that they are actual human beings not just robots. Thanks for the hard work for all the drivers out there!

[@brianstyles1940]

Old driver from Trentbridge depot 1981 just looking to see how much the busses have changed. Newer busses but the same work.once a driver always a driver.. Got to love it. You meet so many different people from all walks of life, making every day a day worth living..Emigrated to Aussie.

[@jktinternationalcoachhirew9689]

In a typical day you could approximately have 3000 passengers in total. That's 6000 thank you's per day. Those bus drivers that don't speak are probably already very fatigued and trying to conserve energy. The problem with the general public is that they have no insight into how difficult it is to drive large vehicles for long hours. It requires high concentration for long periods of time

[@user-dd7wu4bb2k]

@Dragon Jones may I ask which type of locomotive you drive?

[@PsychicLord]

Thank goodness Nottingham council had the sense to keep and develop their services. As a result they are one of the best in the UK.

[@BritishRail60062]

A lot of companies could learn a lot from NCT when it comes to customer service, he seems a very polite and friendly driver. As where with most of the Stagecoach bus drivers don't even bother to respond when a passenger says thanks when alighting the bus.

[@adamalldridge9931]

BritishRail60062 NCT drivers could learn a lot from other companies, caught their buses a few times. They either haven't spoken to me, or said the very bare minimum with no emotion whatsoever. However, they're not as bad as Arriva, mind.

[@BritishRail60062]

To be honest @Adam Alldridge. I don't expect the bus drivers to speak to me when I board as I am not paying for that service. I am just paying to get from A to B and many times when I said thank you or bye. I rarely get an answer and often am ignored. But to be honest, they are paid to drive buses, not to speak to the public :).

[@adamalldridge9931]

BritishRail60062 They are paid to drive buses, yes, but a little customer interaction goes a long way, that customer may not talk to many people and if a bus driver is friendly and asks how they are etc, even takes 10 seconds to make sure the customer is having a great day, it goes a long way.

[@BritishRail60062]

@Adam Alldridge. Bus drivers in my area were a lot nicer about 10 years ago but since around 2008. The drivers in my area are just so shitty that I have just given up even bothering to speak to them at all. They just shove the F.O.B window up and don't even speak when you board or alight the buses. I have given up trying to nice towards obnoxious hostile arseholes like that which cannot be bothered to respond a polite customer. We are not all garbage and customer service should be mandatory when dealing with the public. I use an electronic pass, so I just look at the signal when I check in and wait for a moment for it to say "okay" or show the green light and then take my seat and I just totally blank the driver as they are not even there when I leave the bus. I don't like being like that as I am a friendly person on the whole. But its a matter of adapting to modern times which is a sad fact of life mate. However when I use TrentBarton, I get an amazing service.

[@deckerdude304]

So glad you said 'most', we're not all like that. ''Civility costs nothing'' as my old mum used to say, it applies to drivers AND passengers alike i would have thought! They seem to have a nicer class of passenger in Nottingham compared to the North of Scotland where i am.

[@lvanderdoes8199]

Wauw people are so nice! I'm a busdriver in Antwerp and people are always complaining to us....Our company doesn't do so well, we are ALWAYS short on drivers because nobody wants to be a busdriver anymore. In part because of the agression and weird working hours. I love it though! Greatest job ever!

[@petergrauwels]

Hetzelfde overal...geen 9-17.00 job...vandaag nog even vechtpartij op die bus...(5 passagiers)...weekendwerk...laat werk....echt on-sociale uren...niet de beste job wanneer men nog jonge kinderen heeft. Bus bestuurder van Leicester (17 Jaar nu Al)

[@juliesmith5567]

Thanks 👍 again for a behind the scenes video and showing of the smartes or what if that is sort is right

[@richard-lm4zf]

You’ve got to have the patience of a saint to be a bus driver, how they stay calm with the traffic around Nottingham I’ll never know. I wouldn’t last 5 minutes 🤬🤬😂

[@adamcarter4630]

The bus featured was sold to Mulleys Motorways

[@cheemahsaaab1328]

Lovely driver

[@FR-vc1lb]

We need that safety cubicle in California

[@mathewdee1632]

Rollo Larson it’s the way buses are designed in the U.K. , and they handle cash so it’s not just about violence protection it’s to make life harder for armed robbers and thieves too , and break times are set by law for whichever hours they work , maybe America will follow suit with these in the future

[@steviewonder2049]

go on ladies,if you want your bus driver to be happy and friendly give him a little thrill and undo a few buttons on your blouse or cross your legs so he can almost see beaver.Brighten his day !

[@jaffa_the_s3]

what the fuck? hahaha

[@markcaldwell2831]

Stevie Wonder That's for truck drivers and that would put me off.

[@therealgriffithsvlogs1010]

5:53 pigeon lol

[@sijokonnackal3558]

There is any possible to come australia for driver vacancy

[@timmy1980able]

I'm hopefully starting my training for a psv licence with stagecoach by the end of this month to be honest I'm nervous remembering all the routs tickets machines bus passes etc a lot to take in but I'm studying a lot thanks for this video

[@nasimrose7253]

TIMOTHY CHESWORTH good luck

[@timmy1980able]

nasim rose thank you :) my first day of actual driving a bus :)

[@jktinternationalcoachhirew9689]

If you go on to the coach side be sure to keep your work tickets as they are your experience portfolio.

[@markhickling1918]

Great video l like NCT I see these buses every day

[@busestransporta-z781]

There gone to Westnotts and Lilac line 24/25 are Enviro400City?

[@actransport5226]

Who was that in the bus seat after your dinner

[@fro0tyl0opy87]

How does he not get sick of people saying thank you all the time lol

[@deckerdude304]

Never get sick of it, it makes for a nicer day if there's interaction between the driver and passengers. But then there's what i call ''drunk bus'', on late shift, THAT can be quite amusing too!!

[@Matty12333]

I think a bus driver must be quite a nice job. It might be a bit repetitive at times, but at least you are always on the move and meeting people from all walks of life. I certainly don't get that from my job.

[@audiotron1003]

How can you get sick of manners? Passengers like me say thank you for getting me safely and or quickly to my destination. It's manners to say thank you

[@stevielowe2853]

As a regular user i get too know the miserable i ignore everyone drivers and speak too the ones who Acknowledge me its a politeness gets rewarded with politeness

[@thomaswilliambrannan4239]

4:18 CHAV!

[@binarysignals9593]

chav spotter

[@busdriverjak152]

Kind driver x

[@ryancourts2726]

Why is he driver of the year?

[@fredrickopuni4804]

I want to drive a city bus too oo

[@busestransporta-z781]

Then what route?

[@matthew5989]

What are the shifts like regularly

[@jasonhudson7079]

3 shift cycle, early late middle or can go on a all late rota

[@squadgoals5085]

Does he get his own bus?

[@prankmasters1626]

Farhan Qurban. That is very easy to answer

[@thegoaheadmpire7825]

No they have to find the bus given to you

[@jktinternationalcoachhirew9689]

No you get whatever skip on wheels given to you. You can clean the drivers cab yourself if you want to...unpaid of course

[@terry141186]

No however he does have a bus named after him in the fleet :-) all the drivers of the year do. Our 2019 driver of the year has a Gas Bus named after him :-)

[@samarmstrong4160]

What is the name of the bus that was featured in this video?

[@reacesm]

Sam Armstrong Scania Omnidekka

[@ryancourts2726]

Do u get to choose what routes u drive?

[@busestransporta-z781]

Yes?

[@mrhaggit]

@@busestransporta-z781 just on a rota

[@busestransporta-z781]

@@mrhaggit what do you mean?

[@mrhaggit]

@@busestransporta-z781 each depot has certain routes they run or at least at stagecoach they do and Arriva, the controller picks the routes and shift patterns

[@busestransporta-z781]

@@mrhaggit ok

[@Kaynos]

I'm a bus driver and i wouldn't like being a driver cage like you are. I'd feel disconnected from my passengers.

[@seb1things1]

Well, sadly in UK you need to be like that. I drive in London. Well it s a jungle. You need to be disconected from the pessengers. How many times the drivers get attacked or spat, even with a plastic "cage"

[@leolebby]

😮

[@SonicGamerK]

I got a bus card I scan it at the blue thing

[@shakovdarlo]

Yhhhtt

[@mikehumble1120]

Still use Autofare? Lucky buggers

[@jamesfrench7299]

Bus driving had it's tedious aspects to be sure, but there are perks. You get to see beautiful ladies both inside and out of the bus all day. Better than the beach because you always have a reason to be looking at them! You have a captive audience seeing what a great driver you are handling this big ungainly vehicle, like taming a beast lol. You'd be surprised how many admire it. Most importantly, you avoid boredom because this jib keeps your mind occupied. On the other side of this coin, it can be EXHAUSTING.

[@BossySwan]

Ay up duckeh

[@paradisebreeze1705]

£4 for a bus ticket, what a joke. £4 in petrol on my 125cc motorbike would take me to work a whole week and more.

[@SFSEfartman]

Andrew Bills That is actually cheap. Arriva charges £5.80 for a local ticket by me. Trent barton is £6 or £9 if I travel before 9am.

[@HastingsBuses]

Use your bike and stop complaining then.

[@malcolmdawes5930]

the four pound ticket is a whole day on all busses. so as soon as you have used two bus rides, ticket paid for.

[@mathewdee1632]

It gets you there dry in the rain though

[@CosgroveNotts]

Is that it?

[@busestransporta-z781]

No more vids?

[@spartansfantv6795]

at arriva were i work you do 4to5 hours

[@Onnikka78]

You work in arriva and ur 10 yr old?

[@Teasehirt]

6 mins = 1 Day show the rest f the Day. PMSL

[@towhidulislam7929]

I want to be a good bus driver.

[@busestransporta-z781]

What route?

[@busestransporta-z781]

@Warren Chamberlain huh?

[@ouroako_zb]

Looks like mr bean tho ☠️☠️☠️

[@coastliner7009]

If I was a NCT Driver I’d probably go get any pink bus or colour I’m on

[@busestransporta-z781]

Skyblue line 45/46/47?

[@syedsahir7345]

why he is waving hand?

[@revenusion]

Waving to other bud drivers passing him

[@joemarshall2103]

Opoo

[@seancornwall8508]

Nottingham City transport is one of the worst companies for travel, two buses missing again like normal. They didn't used to be so bad, because they were only normally one bus missing. :-(

[@rahan573]

scania omni decker

[@a5wzz256]

Aaqw🧀🥕📿🔮🔮🛡🔮🔮🛏

[@rita12918]

Rahan omsi 2 content and more wwwwaYf2524266

[@markcaldwell2831]

Rahan omsi 2 content and more Ain't you a genius.

[@thegoaheadmpire7825]

Dont critisize him

[@plaxtonpresident4629]

Marc Veldman He isn’t a genius because it’s actually spelt Scania OmniDekka.

[@catman2007]

Pity about the music. Ruins the whole of the video.

[@leolebby]

😮