O2 Switch Up

Ready to step into the future of technology? Explore the latest gadgets and connectivity options from O2:
Browse Phones - www.o2.co.uk/shop/phones
Best SIM-only deals - www.o2.co.uk/shop/sim-cards/s...
Upgrade to the new iPhone - www.o2.co.uk/iphone
Samsung Galaxy options - www.o2.co.uk/samsung-galaxy-p...
Discover iPad deals - www.o2.co.uk/ipad
Get the latest Apple Watch - www.o2.co.uk/apple-watch
Explore Laptops - www.o2.co.uk/laptops

[@oo0024]

This a genius move form o2 lol they’re betting on the fact you’ll keep your phone for at least 6-9 months while they’ve made you pay 3.99 extra a month and then they turn you down for an upgrade because your phone has a few micro scratches 😂 easy money from o2 lol I can see straight through it

[@dansix1843]

I called o2 today, and was told the switch up scheme is not available yet. I feel its a case of the left hand doesn't know what the right hand is doing.

[@LawfullSpook]

Ofc it's available, I've had my phone since August with Switch up but it's only available on new plans it can't be added to an older plan.

[@dansix1843]

@@LawfullSpook The point, which you totally missed and as mentioned by others, the staff were not trained properly, as they were giving different messages to different people, which I have since had an appology for.

[@ClaudiuCasian]

O2's internet service in Bournemouth is so slow and unreliable it's practically useless! Constant dropouts . As a small biz owner, this has cost me significantly. O2 doesn't care to fix it either. Terrible customer service!

[@Baker4417]

Mobile phone insurance with o2 is joke ..

[@josephinewaithira2475]

Very true it’s a scam just don’t take it

[@abuomerelnaim3019]

@jo

[@martinm5466]

How does this work

[@MikesTechandToys]

But when you call O2 they are telling people it's not available yet. What's the point?

[@b_r_a_n]

they do it now, i just got it added to my bolt on for my new 14 Pro Max, you have to get a plus plan then it can be added

[@AnisaPatel-bm5sk]

@@b_r_a_n dd

[@AnisaPatel-bm5sk]

Rrr

[@Star5dg]

O2 taking £56 out my account each month for no reason. I've called 22 times and sent letters, including resolver complain. Nobody will help

[@leftyg4587]

02 refresh is the best. Want a new phone sell your one on eBay get the cash pay off the phone and get a new phone easiest way to get a new one. Low bills np worries etc

[@SandroLinux]

Sounds similar to O2 Refresh.

[@pandreaovidiu6443]

Cyaa5x

[@lucaswhoelse9958]

Do you need a new contract or can you just ad it to an existing one?

[@topglewis4674]

So if you take out a new contract, this o2 switch up offer is available to add to your contract for a limited time, its £4 a month and it will go onto your phone bill so for example i literally got the iphone 13 pro max 8 days ago but i am going to try and swap to the 14 as of when.

[@topglewis4674]

Once its added to your contract it can be there forever, and you can also cancel it whenever.

[@anncalder8510]

Add to my existing account

[@jayjay378378]

​@@topglewis4674 did you manage to swap it?

[@lewisedgerley9994]

@@jayjay378378 i havent done it yet, because when it first came out it was backlogged for like 4 weeks so im just gonna stay on the 13 pro max for a little while longer

[@AnisaPatel-bm5sk]

We

[@Oum87]

I subscribed to Switch up on the 11th of August 2022, I went to the O2 Hampstead branch this morning with my handset which had no wear or tear or scratches. They couldn't switch this up because O2 is selling a service which cannot be delivered, the agent who dealt with my case was patient enough to admit that Switch Up isn't yet operational in store. Stay away from adding the Switch up. They advertised this service as available but if you go to their store you wouldn't be able to switch up your devices.

[@o2ukofficial]

Apologies for any confusion, Robert. Switch Up is available now - details can be found here: bit.ly/3pAq1Zb

[@Oum87]

@@o2ukofficial Switch Up may be available on paper, video and website adverts but again, I went to the O2 Hampstead store which wasn't operational to Switch me Up accusing the fact it is a new service and not widely available.

[@adewright8822]

Qv443g4

[@AnisaPatel-bm5sk]

Ss

[@staffadmin477]

Iitr$4